套房, 非吸煙房 (One-Bedroom Suite) | 客廳 | 32 吋平面電視連衛星電視頻道、電視
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芝加哥霍夫曼莊園主流套房酒店的評價

2.5 out of 5
芝加哥霍夫曼莊園主流套房酒店
2875 Greenspoint Pkwy, Hoffman Estates, IL

評價

7.8

不錯

10 分評分，優異；1002 則評價中有 392 則" "
8 分評分，不錯；1002 則評價中有 314 則" "
6 分評分，一般；1002 則評價中有 144 則" "
4 分評分，欠佳；1002 則評價中有 88 則" "
2 分評分，很差；1002 則評價中有 64 則" "

8.2/10 

整潔度

8.2/10 

職員與服務

7.8/10 

設施服務

7.8/10 

住宿狀況

7.8/10 

環保程度

評價

6/10 一般

SHUHSUN

讚好：整潔度
you get what you paid for

8/10 不錯

Brigitta (Engwilen)

讚好：整潔度和職員與服務
Für den Preis wirklich gut. Werde das nächste Mal wieder hier übernachten
於 2024 年 5 月住了 9 晚
Management 於 2024年5月23日的回應
Thank you for the feedback!

8/10 不錯

tao

讚好：整潔度
於 2024 年 5 月住了 4 晚
Management 於 2024年5月23日的回應
Thank you for the feedback!

10/10 優異

George

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great room. Very clean. Had alot of nice amenities. Staff was pleasant. I would highly recommend this hotel.
於 2024 年 5 月住了 1 晚
Management 於 2024年5月13日的回應
Thank you for the feedback!

8/10 不錯

Jasmin

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Worth the price, I would stay again rooms were clean beds were comfy, although it didn’t come with a comforter only sheets and a thin soft blanket. The toilet wasn’t really cleaned had to myself but no big deal. Nice little kitchen good tv channels. And great customer service
於 2024 年 5 月住了 7 晚
Management 於 2024年5月13日的回應
Thank you for the feedback!

10/10 優異

ABIOLA

讚好：整潔度、職員與服務和住宿狀況
Not baf
於 2024 年 4 月住了 2 晚
Management 於 2024年4月25日的回應
Thank you for the feedback!

8/10 不錯

James

讚好：職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
Management 於 2024年4月25日的回應
Thank you for the feedback!

8/10 不錯

Sahana

伴侶同遊, 商務旅客
讚好：職員與服務和設施服務
Worth the price
於 2024 年 3 月住了 8 晚
Management 於 2024年4月1日的回應
Thank you for the feedback.

8/10 不錯

Pershell

多人同遊
讚好：整潔度、職員與服務和住宿狀況
I like it was quite and the bed was comfortable.
於 2024 年 3 月住了 1 晚
Management 於 2024年3月19日的回應
Thank you for the feedback!

6/10 一般

Maribel

讚好：整潔度
El personal
於 2024 年 3 月住了 2 晚
Management 於 2024年3月8日的回應
Thank you for the feedback.

10/10 優異

juan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Management 於 2024年3月9日的回應
Thank you for the feedback!

8/10 不錯

Daniel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything
於 2024 年 2 月住了 8 晚
Management 於 2024年2月28日的回應
Thank you for the feedback!

10/10 優異

Dominic

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 4 晚
Management 於 2024年2月23日的回應
Thank you for the feedback!

10/10 優異

Gerald

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Terrible Management
The stay was outstanding! However, afterwards, I was assessed an extra $252.50 by mistake. When I talked with the manager, Ashley, on the phone, she acknowledged that they had made a mistake and she would get the money back to me. This caused my bank account to be shorted and now I have bounced checks.
於 2024 年 2 月住了 1 晚
Management 於 2024年2月23日的回應
Thank you for the feedback! We apologize for any inconvenience caused.

10/10 優異

Mario

於 2024 年 2 月住了 1 晚
Management 於 2024年2月23日的回應
Thank you for the feedback!

8/10 不錯

真實旅客

商務旅客
不滿：住宿狀況
Nice but not friendly
it was fine expect that you had to ask for maid once a week and the elevator went out and they had most people on the 3rd floor and did not seem to be very concerned about fixing it for 2 days. My card keep going out and the staff was not that nice on top of the fact that you they made sure you knew you could only stay 28 days or at least that was what I was told several time. Also always smelt like smoke of serveral kinds,
於 2024 年 1 月住了 28 晚
Management 於 2024年2月13日的回應
Thank you for the feedback.

10/10 優異

Niharika

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Extended stay in Hoffman estates
It was a three star extended stay hotel. I got the room at a decent price for one night. For the price, the room was perfect. Appliances were working well. It was clean and well maintained. My phone call to the reception was answered quickly and dealt with politely. All good experience.
於 2023 年 12 月住了 1 晚
Management 於 2024年2月3日的回應
Thank you for the feedback!

10/10 優異

Randall

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed here briefly last year. Overall one of the better extended stay properties. Conveniently they actually provide cookware, plates and silverware in the rooms.
於 2023 年 12 月住了 5 晚
Management 於 2024年2月3日的回應
Thank you for the feedback!

8/10 不錯

Gerald

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We found food still in the microwave from the previous guests.
於 2023 年 12 月住了 1 晚
Management 於 2024年2月3日的回應
Thank you for the feedback.

8/10 不錯

TOM (ROCKFORD)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good rates for New Years Eve.
於 2023 年 12 月住了 1 晚
Management 於 2024年2月3日的回應
Thank you for the feedback!

2/10 很差

Anton

於 2023 年 12 月住了 3 晚
Management 於 2024年2月3日的回應
Thank you for the feedback.

2/10 很差

John

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Shower had a crack in it. Sink stopper was loose. Fan in bathroom sounded like it was going to blow up when turned on
於 2023 年 12 月住了 1 晚
Management 於 2024年2月3日的回應
Thank you for the feedback.

2/10 很差

Cessalie

讚好：職員與服務和住宿狀況
不滿：整潔度
於 2023 年 12 月住了 1 晚
Management 於 2024年2月3日的回應
Thank you for the feedback.

10/10 優異

Dionisio

讚好：整潔度和職員與服務
於 2023 年 12 月住了 1 晚
Management 於 2024年2月3日的回應
Thank you for the feedback!

10/10 優異

Gerald

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Management 於 2024年2月3日的回應
Thank you for feedback!

10/10 優異

Taralee

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Great experience but your website needs to include that they don’t accept cash.
於 2023 年 11 月住了 2 晚
Management 於 2023年11月28日的回應
Thank you for the feedback! Also, we do accept cash for stays 7 nights or longer. Thank you.

10/10 優異

Larry

於 2023 年 11 月住了 1 晚
Management 於 2024年2月3日的回應
Thank you for the feedback!

10/10 優異

Dionisio

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like the location and quite neighborhood
於 2023 年 11 月住了 1 晚
Management 於 2023年11月27日的回應
Thank you for the feedback!

10/10 優異

Gerald

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Management 於 2023年11月22日的回應
Thank you for the feedback!

6/10 一般

Nikola

於 2023 年 11 月住了 3 晚
Management 於 2023年11月21日的回應
Thank you for the feedback!

8/10 不錯

Joyce

於 2023 年 10 月住了 2 晚
Management 於 2023年11月21日的回應
Thank you for the feedback!

2/10 很差

Vitaly

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This place was horrible, with no customer service and no one at the front desk. I arrived in the early morning of November 4 and knocked for 40 minutes before someone appeared; the front desk guy was just sleeping. I later found out that my booking was cancelled because I had arrived on the morning of November 4, even though I intentionally booked it from November 3 to avoid waiting for the 3 pm check-in time on November 4. However, they cancelled my booking since I didn't arrive on November 3. When I inquired how it was possible to get a room if my flight landed at 5 am and the check-in time was at 3 pm, and I couldn't start booking a day earlier, he said he didn't know and that nobody could help because management would be there on Monday. Then he said he had to go home, left, and there was no one at the front desk. When I reached out to Expedia, they tried to call the front desk, but there was no one, so I had to find another place to stay. This place still doesn't want to give a refund for the cancellation made on their end. They could not care less about their customers; avoid this place by all means. This level of disregard for customer welfare is unacceptable, and I am exploring legal options for redress, including filing a formal complaint with consumer protection agencies and seeking legal counsel for potential breach of contract.
Management 於 2023年11月14日的回應
Thank you for the feedback.

10/10 優異

Herbert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Management 於 2023年11月13日的回應
Thank you for the feedback

4/10 欠佳

Jay

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Poor service.
於 2023 年 11 月住了 1 晚
Management 於 2023年11月13日的回應
Thank you for the feedback.

10/10 優異

Gerald

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Management 於 2023年11月7日的回應
Thank you for the feedback.

8/10 不錯

Steven

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 7 晚
Management 於 2023年10月30日的回應
Thank you for the feedback!

10/10 優異

Jennifer

讚好：整潔度、職員與服務和住宿狀況
Really nice
於 2023 年 10 月住了 1 晚
Management 於 2023年10月25日的回應
Thank you for the feedback!

6/10 一般

Troy

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2023 年 10 月住了 5 晚
Management 於 2023年10月26日的回應
Thank you for the feedback!

10/10 優異

Gerald

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice and quiet!
於 2023 年 10 月住了 1 晚
Management 於 2023年10月23日的回應
Thank you for the feedback!

8/10 不錯

Chenoa

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean , I liked the location . Lots of restaurants
於 2023 年 10 月住了 1 晚
Management 於 2023年10月23日的回應
Thank you for the feedback!

10/10 優異

Oleksandr

於 2023 年 10 月住了 1 晚
Management 於 2023年11月6日的回應
Thank you for the feedback!

2/10 很差

Prem Chander

讚好：職員與服務
不滿：整潔度和住宿狀況
Restroom flush water was not draining.
於 2023 年 10 月住了 2 晚
Management 於 2023年10月27日的回應
Thank you for the feedback.

10/10 優異

Gerald

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent!!!
於 2023 年 10 月住了 1 晚
Management 於 2023年10月9日的回應
Thank you for the feedback!

10/10 優異

Ossayd

讚好：整潔度、職員與服務和住宿狀況
Quite
於 2023 年 10 月住了 3 晚
Management 於 2023年10月9日的回應
Thank you for the feedback!

2/10 很差

William

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
DO NOT STAY
The place smelled like burn ramen noodles and was not cleaned. There was still coffee grounds in the coffee maker and dust was caked in the ac vents. Our card keys kept deactivating every time we left the room
於 2023 年 10 月住了 2 晚
Management 於 2023年10月9日的回應
Thank you for the feedback. Please check your email.

10/10 優異

Gustavo

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Management 於 2023年10月5日的回應
Thank you for the feedback!

10/10 優異

Joey

讚好：整潔度、職員與服務和住宿狀況
Good
於 2023 年 9 月住了 2 晚
Management 於 2023年10月2日的回應
Thank you for the feedback.

6/10 一般

真實旅客

家人同遊
不滿：整潔度、職員與服務和住宿狀況
No frills is putting it mildly.
You get what you pay for. I had two tvs in my room. Neither had a remote. The edging around the table was starting to peel off and scratched me. There were no extra linens for pull out couch. Toilet overflowed and no one was at front desk for like 15 minutes. The one upside is the bed was comfortable. I would think twice before staying here.
於 2023 年 9 月住了 3 晚
Management 於 2023年9月29日的回應
Thank you for the feedback.

6/10 一般

Marandia

家人同遊, 商務旅客
不滿：整潔度和住宿狀況
於 2023 年 9 月住了 1 晚
Management 於 2023年9月26日的回應
Thank you for the feedback.

10/10 優異

Armando

讚好：整潔度
於 2023 年 9 月住了 1 晚
Management 於 2023年9月20日的回應
Thank you for the feedback