頂樓露台
查看供應

芝加哥維珍酒店的評價

4.5 out of 5
芝加哥維珍酒店
203 N Wabash Ave, Chicago, IL

評價

9.2

卓越

10 分評分，優異；1017 則評價中有 730 則" "
8 分評分，不錯；1017 則評價中有 161 則" "
6 分評分，一般；1017 則評價中有 71 則" "
4 分評分，欠佳；1017 則評價中有 29 則" "
2 分評分，很差；1017 則評價中有 26 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Lin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything is good except the parking.
於 2023 年 12 月住了 2 晚
Liang L. 於 2023年12月27日的回應
Thank you for your feedback. We do apologize for the inconvenience and hope to welcome you back.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean and enjoyable hotel
The room is so clean. The staff is nice. Everything looks great!
於 2021 年 5 月住了 1 晚
Andrew C 於 2021年5月23日的回應
Thank you for your review! We're so delighted you enjoyed your stay.

10/10 優異

Cheryl

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Comfortable and good size room with great amenities. Staff was very attentive and friendly. Loved Miss Ricky’s food and the view from the roof top bar. Had a drink at the 2nd floor bar as we waited for an event to finish before we went to the roof top. The bartender - Anastasia - was amazing!
於 2024 年 5 月住了 1 晚
Shay P 於 2024年5月6日的回應
Thank you for your feedback. We look forward to having you again in the future.

8/10 不錯

Russell

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
sits along side of the rail line
於 2024 年 5 月住了 1 晚
Shay P 於 2024年5月6日的回應
Thank you for your feedback. We look forward to having you again in the future.

10/10 優異

Dianna

讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved staying here!
於 2024 年 5 月住了 3 晚
Shay P 於 2024年5月4日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Fabiene

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This property is at the right location and the staff is friendly. The roof top bar is lit
於 2024 年 4 月住了 2 晚
Shay P 於 2024年5月4日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Alain

讚好：整潔度、職員與服務和住宿狀況
Hébergement près de tout et personnel courtois et aimable Nous y retournerons
於 2024 年 4 月住了 4 晚
Shay P 於 2024年5月4日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Carol

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very quiet hotel .. loved loved the vanity in the room
於 2024 年 4 月住了 1 晚
Shay P 於 2024年5月4日的回應
Thank you so much for feedback. We appreciate you staying with us.

8/10 不錯

Colin

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
That parking garage attached to the property is very convenient.
於 2024 年 4 月住了 1 晚
AJ 於 2024年5月3日的回應
Thank you for your feedback.

4/10 欠佳

RICKY

讚好：整潔度
The condition of both beds was terrible, as the mattresses had sunk in the middle. Because of this, my wife, son, and I never slept well. We woke up early with back pain. It is unacceptable for management to ignore this situation. I will never recommend the Virgin Hotel to anyone.
於 2024 年 4 月住了 4 晚
Shay P 於 2024年5月1日的回應
We apologize for the inconvenience. We are truly sorry that our beds are not satisfying to you and will look into this more. Thank you for bringing this to our attention.

8/10 不錯

Silvina

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice property,excellent location
於 2024 年 4 月住了 4 晚
Shay P 於 2024年4月30日的回應
Thank you for leaving a review for us. You are greatly appreciated. We look forward to having you again.

10/10 優異

Bruce

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was wonderful. The room was very good and quiet. The staff went above and beyond to make our stay wonderful
於 2024 年 4 月住了 5 晚
AJ 於 2024年4月30日的回應
Thank you for sharing your experience! We're glad you enjoyed your time here with us and look forward to seeing you again.

6/10 一般

Alexandre (Studio City)

伴侶同遊
讚好：整潔度和住宿狀況
不滿：職員與服務和設施服務
Bars and restaurants barely ever opened. Rooftop not available for most of the time on Saturday for a private party. The amenities are part of what you are supposed to get with this hotel, not an optional package. Was unable to use any of them because the bar was closed most of the time, didn’t have any snack and the rooftop closed. Will never return. Too bad because the rooms are decent. Please note lots of noise from metro/train on the block if on lower floors (can still hear on flore 17) and you can hear the rooftop music until 2am (from floor 17, which is 10 floors below the rooftop). So noise insulation is pretty poor in general.
於 2024 年 4 月住了 3 晚
Shay P 於 2024年5月1日的回應
We would like to apologize for the inconvenience caused during your stay. We hope in the future you allow us another opportunity to make your stay great.

10/10 優異

Jenny Maria Christina (Costa Mesa)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I had an excellent stay here. The room was spacious, clean and comfortable.
於 2024 年 4 月住了 3 晚
AJ 於 2024年4月30日的回應
Thank you for your feedback! Please visit us again soon.

10/10 優異

Kari

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The front desk staff was very nice.
於 2024 年 4 月住了 1 晚
Shay P 於 2024年4月28日的回應
Thank you so much for your feedback. You are greatly appreciated. We look forward to having you stay with us again in the future.

10/10 優異

Sasha

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay. My new Chicago hotel
於 2024 年 4 月住了 2 晚
Shay P 於 2024年4月28日的回應
Thank you so much for your feedback. You are greatly appreciated. We look forward to having you stay with us again in the future.

10/10 優異

Daniel

Great
於 2024 年 4 月住了 4 晚
Shay P 於 2024年4月25日的回應
Thank you so much for your response. We look forward to you staying with us again.

10/10 優異

Lucie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Well designed, stylish room. Great restaurant and coffee shop. Amazing views from rooftop bar.
於 2024 年 4 月住了 2 晚
Shay P 於 2024年4月25日的回應
Thank you so much for your response. We look forward to you staying with us again.

8/10 不錯

Christine

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is very nice. Our only complaint is that there is a limitation on how low the AC will go. It was quite warm at night.
於 2024 年 4 月住了 3 晚
Shay P 於 2024年4月25日的回應
Thank you so much for your response. We look forward to you staying with us again.

10/10 優異

Ryan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location with an excellent on property coffee shop. Really nice room.
於 2024 年 4 月住了 3 晚
Shay P 於 2024年4月21日的回應
Thank you so much for your feedback. We appreciate you choosing to stay with us.

10/10 優異

Amaria

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Super elegant hotel walkable just about anywhere in Chicago.
於 2024 年 4 月住了 1 晚
Shay P 於 2024年4月21日的回應
Thank you so much for your feedback. We appreciate you choosing to stay with us.

8/10 不錯

Michelle

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A fun spot in a great location.
於 2024 年 4 月住了 1 晚
AJ 於 2024年4月20日的回應
Thank you for sharing your experience! Please visit us again.

10/10 優異

Douglas

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very helpful staff
於 2024 年 4 月住了 1 晚
AJ 於 2024年4月20日的回應
Thank you for your feedback. Please visit us again soon.

10/10 優異

Dante

讚好：整潔度、職員與服務、設施服務和住宿狀況
Please provide better parking and valet
於 2024 年 3 月住了 1 晚
AJ 於 2024年4月19日的回應
Thank you for your feedback.

10/10 優異

rick

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Staff was excellent. Great value and hip place to stay.
於 2024 年 4 月住了 1 晚
AJ 於 2024年4月19日的回應
Thank you for your feedback! Please visit us again soon.

4/10 欠佳

Allison

家人同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
Virgin has the room amenities down. The room was comfortable and well appointed. The gym is well equipped too. I expected to utilise the rooftop bar and 2nd floor library. My partner is handicapped, so I had planned on using hotel spaces for entertainment. Both were rented out the entire weekend. The lobby was chaos with all the revellers jockeying for elevator use. It was not pleasant. I complained to mgmt,. and their response was, “you should have been aware of our events”. Unacceptable. Lost me as a customer in Chicago. Lots to choose from downtown. Stay elsewhere. It’s not the workers. They were nice and gracious. Management needs training.
於 2024 年 4 月住了 2 晚
Shay P 於 2024年4月16日的回應
Hi , I am so sorry that the spaces were booked during your stay here with us and you did not get the overall experience as we have so much to offer. We hope that in the future you give us another chance to WOW you.

10/10 優異

Rikki

讚好：整潔度、職員與服務、設施服務和住宿狀況
The bed was SO comfortable and I loved the set up of the room. The vanity and closet areas were absolutely perfect.
於 2024 年 4 月住了 2 晚
AJ 於 2024年4月15日的回應
Thank you for sharing your feedback!

10/10 優異

Amir (Thornton)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place, friendly staff and clean rooms.
於 2024 年 4 月住了 1 晚
AJ 於 2024年4月15日的回應
Thank you for sharing your feedback!

10/10 優異

Fleanc

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Shay P 於 2024年4月16日的回應
Thank you so much for your feedback we hope to see you again.

8/10 不錯

Maira

家人同遊
讚好：整潔度、設施服務和住宿狀況
Nice property overall, great location, however service lacked attention and some other things were frustrating . I’ve been waiting for over 2h for bath towels, TV does not work, water pressure in the shower is terrible.
於 2024 年 4 月住了 3 晚
Shay P 於 2024年4月14日的回應
Thank you so much for your feedback. Thank you also for sharing your concerns we will look into those things to prevent the next time you stay with us.

10/10 優異

camron

讚好：整潔度、職員與服務、設施服務和住宿狀況
Awesome place
於 2024 年 4 月住了 1 晚
Shay P 於 2024年4月13日的回應
Thank you so much for your feedback. You are greatly appreciated.

10/10 優異

Aalif

於 2024 年 3 月住了 1 晚
AJ 於 2024年4月30日的回應
Thank you for your feedback!

10/10 優異

Brooke

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is my second time staying at the Virgin hotel in Chicago. It’s conveniently located near so many attractions, great restaurants, and the train. The rooms are great and the rain head shower is amazing!
於 2024 年 4 月住了 3 晚
Shay P 於 2024年4月8日的回應
Thank you so much for your feedback. We appreciate you and we look forward to you staying with us again in the future.

10/10 優異

Sarah

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had an excellent time!
於 2024 年 4 月住了 2 晚
AJ 於 2024年4月8日的回應
Thank you for your feedback! Please visit us again.

6/10 一般

Juan G (Hoquiam)

伴侶同遊
讚好：整潔度
不滿：職員與服務
於 2024 年 4 月住了 3 晚
AJ 於 2024年4月8日的回應
Thank you for your feedback.

10/10 優異

Jermaine

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice
於 2024 年 4 月住了 1 晚
Shay P 於 2024年4月7日的回應
Thank you for your feedback. We appreciate you and look forward to you staying with us again in the future.

10/10 優異

Yanrong

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful room and friendly staff! We love it!
於 2024 年 4 月住了 1 晚
AJ 於 2024年4月7日的回應
Thank you for your review.

10/10 優異

Lynn

親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is the second time we have stayed at this hotel due to location to Verona, good value and good breakfast. We used the swimming pool several times too and enjoyed our stay.
於 2024 年 3 月住了 3 晚
Shay P 於 2024年4月5日的回應
Thank you for your feedback. We look forward to having you again.

8/10 不錯

Prentice (Saint Louis)

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 3 晚
Shay P 於 2024年4月25日的回應
Thank you so much for your response. We look forward to you staying with us again.

10/10 優異

Meredith

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay. Comfortable, quiet, restaurants were great and very friendly. Definitely would recommend.
於 2024 年 3 月住了 1 晚
AJ 於 2024年4月1日的回應
Thank you for your feedback!

10/10 優異

April

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very impressed with the layout of the room, everything we needed was included. Service was courteous and attentive but not over bearing. Location was ideal for the loop, magnificent mile and transit. They offered variations of atmospheric vibes to fit any individual.
於 2024 年 3 月住了 2 晚
AJ 於 2024年4月1日的回應
Thank you for your feedback!

8/10 不錯

Amal

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect location but rooms are noisy and the bed is not that comfy as stated in the description of rooms
AJ 於 2024年3月31日的回應
Thank you for sharing your feedback. We will address your concerns.

10/10 優異

Lela

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
perfect
於 2024 年 3 月住了 1 晚
AJ 於 2024年3月31日的回應
Thank you for sharing your experience.

10/10 優異

Paulina (Milwaukee)

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 1 晚
AJ 於 2024年4月20日的回應
Thank you for your feedback.

10/10 優異

Jose

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was so close to the river walk and Michigan Street were all the shopping buildings are
於 2024 年 3 月住了 3 晚
James G 於 2024年3月30日的回應
Thank you for your review!We hope to see you again!

10/10 優異

Elizabeth

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, unique, fun hotel. Close to many things that are walkable.
於 2024 年 3 月住了 3 晚
Shay P 於 2024年3月29日的回應
Thank you so much for your feedback. We really appreciate it and are glad you enjoyed your stay. We look forward to having you back in the future.

2/10 很差

Miguel Alejandro Fabian

於 2024 年 3 月住了 2 晚
AJ 於 2024年4月19日的回應
Thank you for your feedback! We sorry to hear that your experience was not as expected. Please contact the hotel directly to discuss further.

8/10 不錯

Lynda

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very helpful and pleasant. The room was cute and clean. There is food and shopping in walking distance.
於 2024 年 3 月住了 2 晚
Shay P 於 2024年3月26日的回應
Thank you for your feedback. We greatly appreciate you and hope that you stay with us again in the future.

8/10 不錯

Jagdeep

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel, friendly staff, easy check in. Suite was very spacious but "river view" may be stretching it a bit. Handily located for river cruises and other locations and easily accessible by the Metro.
於 2024 年 3 月住了 3 晚
Shay P 於 2024年3月25日的回應
Thank you so much for your feedback. We look forward to having you back in the future.

4/10 欠佳

Jenna

商務旅客
讚好：職員與服務
不滿：整潔度和設施服務
於 2024 年 3 月住了 3 晚
Shay P 於 2024年3月25日的回應
Thank you for rating us. We apologize that we were not able to meet your expectations. We hope that we can improve and get another chance to WOW you again.