"Overall is very good, facilities and services are excellent, however one thing can be improved is the pillow is not so comfortable. But I still recommend this hotel."
"I booked 2 nights 3 rooms with my family. But no car park was provided. I spend 2000 yen per night for parking my car with 3 mins distance. The staff always said car park was full when it was 4pm. Check in time was 3pm. But I observed that some car park slots were used by non resident. And I even found that a free car park ticket was passed to other people when his car was left the car park. I don't know if there was corruption or abuse element in using the carpark. But I was disappointed as I booked the hotel because it had car park parking overnight."
"like this grand mercure very much.
super spacious and new . kids facilities are awesome.
and tatami is comfort.
satisfying with alll, very recommended for family trip."
"The service staff in the hotel are very friendly，they will explain anything you want in detail and help you to solve
The location is good，you can walk to the Otsuki JR station after the breakfast，and go to visit Mount Fuji，any scenic spots will be arrived soon～"
改變主意預訂可免費取消的酒店
精挑細選搜尋全球近百萬間住宿
