接待處

奇科希爾頓逸林酒店的評價

4 out of 5
奇科希爾頓逸林酒店
685 Manzanita Ct, Chico, CA

評價

8.4

很好

10 分評分,優異;1008 則評價中有 571 則" "
8 分評分,不錯;1008 則評價中有 222 則" "
6 分評分,一般;1008 則評價中有 104 則" "
4 分評分,欠佳;1008 則評價中有 67 則" "
2 分評分,很差;1008 則評價中有 44 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Ivan

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Tyson

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Construction at the intersection, but parking is easy and close to the entrance
於 2024 年 4 月住了 1 晚
Office Manager 於 2024年5月2日的回應
Hello Tyson - Thank you for taking the time to share your experience with us. We appreciate your five-star rating! We apologize for the City construction that occurred during your stay. We hope that on the next visit, you will experience a more enjoyable stay! As always, your warm cookie awaits!

10/10 優異

Allison

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Office Manager - Leslie Perez 於 2024年5月2日的回應
Hello Allison - Thank you for taking the time to fill out the survey and leaving a positive rating! We are happy to know that we met your expectations, and we hope to receive another visit from you, as always, your warm cookie awaits!

10/10 優異

Rhiannon

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfection
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月25日的回應
So glad to hear your enjoyed your stay here with us at Doubletree Chico! We look forward to serving you again in the near future! Thank you for your review!! We truly appreciate guests like you !

10/10 優異

Kori

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love this place!!!
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月25日的回應
Thank you for your review Kori! We truly appreciate great guests like you! We look forward to seeing you again in the near future!

10/10 優異

Rachel

讚好:整潔度、職員與服務和住宿狀況
I will definitely book a hotel room here again!!!
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月25日的回應
So glad you had a great stay with us Rachel! We look forward to seeing you again!!! Thank you for your review

10/10 優異

Ashley

讚好:設施服務
comfortable beds clean friendly
於 2024 年 4 月住了 1 晚
Office Manager - Leslie Perez 於 2024年5月2日的回應
Hello Ashley -Thank you for staying at The DoubleTree by Hilton Chico! We are happy to know that you enjoyed your stay. We hope to continue being your choice of hotel when you return to Chico, CA! We hope to see you in the nearby future!

10/10 優異

Lulu

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月25日的回應
Thank you for your review!

8/10 不錯

Sam

讚好:整潔度、職員與服務和住宿狀況
It was very nice
於 2024 年 4 月住了 1 晚
Office Manager - Leslie Perez 於 2024年5月2日的回應
Hi Sam -Thank you for staying at The DoubleTree by Hilton Chico! We appreciate to know that you had a pleasant stay. We hope that our services met your expectations and if there is anything we can do to make your stay better, please reach out to us. We strive to make a hotel stay a home away from home. We hope to see you in the future, as always, your warm cookie awaits!

10/10 優異

Michelle (Redding)

於 2024 年 3 月住了 1 晚
Guest Services 於 2024年4月25日的回應
Thank you for your review!

10/10 優異

Lauren

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean room. One of the best beds I’ve ever slept in.
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月25日的回應
Thank you for your great review Lauren! We are so glad you go your good nights rest with us! We hope to see you again in the near future!

10/10 優異

Richard

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stop on a trip from San Diego to Oregon.
於 2024 年 3 月住了 1 晚
Guest Services 於 2024年4月25日的回應
Thank you for your review Richard! We hope to see you again!

10/10 優異

Hernan (Lake Forest)

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good choice
於 2024 年 4 月住了 2 晚
Guest Services 於 2024年4月25日的回應
Were so glad you enjoyed your stay with us Hernan! we hope to see you again in the near future!

4/10 欠佳

Kendra

家人同遊
Showed up at 430 for a 4pm check in and room still wasn’t ready. The front desk person seemed to act like this was normal. The only thing that made it better was the super friendly and apologetic housekeeping staff that we encountered on the way to our room after it was finally ready.
於 2024 年 4 月住了 1 晚
Leslie P, Office Manager 於 2024年4月8日的回應
Hello KendraThank you for staying at the DoubleTree by Hilton Chico. First, I would like to apologize for any inconvenience you experienced upon your arrival. I will address this issue with our front desk staff to ensure it does not happen again. Thank you for acknowledging the efforts of our housekeeping team. Please know that this feedback is valuable to us as we strive to improve our guest experience. We will share this feedback, most importantly, with our housekeeping staff. We hope the rest of your stay is enjoyable and comfortable.

10/10 優異

Johana (West Sacramento)

於 2024 年 4 月住了 1 晚
Office Manager - Leslie Perez 於 2024年5月2日的回應
Hello Johana - Thank you for staying at the DoubleTree by Hilton Chico! We are happy to know that you gave us a positive rating. We hope that with your visit, you were able to enjoy our comfortable accommodations and exceptional service. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 優異

Traci

讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was very welcoming
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月6日的回應
Traci, we are so delighted to hear that you had a great experience with us and that the staff was able to take care of you. We hope to see you again in the near future.

10/10 優異

Zekun

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月25日的回應
Thank you for your review Zekun!

10/10 優異

Sonya

讚好:整潔度、職員與服務、設施服務和住宿狀況
I have stayed here before and will continue to when I come to visit my son. Clean and the staff are amazing.
於 2024 年 4 月住了 1 晚
Front Desk Management. 於 2024年4月4日的回應
We appreciate your business. Thank you for staying with us.

10/10 優異

Kerri

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月4日的回應
Hello Kerri, thank you for your feedback!

10/10 優異

Jennifer

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, convenient and nice staff.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月4日的回應
Hello Jennifer, thank you for your feedback!

8/10 不錯

Erik

讚好:整潔度和職員與服務
於 2024 年 3 月住了 4 晚
Front Desk 於 2024年4月4日的回應
Hello Erik,Thank you for your feedback

8/10 不錯

Jerry

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice, clean and updated hotel. Clean and comfortable room. Good location right off the highway. Friendly staff. We would definitely stay again.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月4日的回應
Hello Jerry, Thank you for your feedback! We hope to see you again!

10/10 優異

Geane

家人同遊
讚好:整潔度、職員與服務和住宿狀況
So clean quiet & comfortable. Thank you
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月4日的回應
Hello Geane!Thank you so much for your feeback!

10/10 優異

Maria Fariza

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved it! The rooms were comfortable, staff was wonderful & the facilities were perfect/clean. The warm cookies are very welcoming & something we always look forward to every time!!
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月4日的回應
Hello Maria,thank you for your feedback! We are so happy you enjoyed your stay

10/10 優異

Donna

讚好:整潔度、職員與服務和住宿狀況
Clean, and very handy.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月4日的回應
Hello Donna, thank you for your feeback

10/10 優異

Kori

於 2024 年 3 月住了 2 晚
Office Manager - Leslie Perez 於 2024年5月2日的回應
Hi Kori - Thank you for staying at the DoubleTree by Hilton Chico! We are happy to know that you gave us a positive rating. We hope that with your visit, you were able to enjoy our comfortable accommodations and exceptional service. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 優異

Ivan

於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月4日的回應
Hello Ivanthank you for your feedback!

10/10 優異

Jason (Bakersfield)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was the best stay I have ever had at a doubletree hotel. The staff was top notch and eye catching. the 15$ breakfast was absolutely amazing and totally worth it the only problem I had with it was they only had bacon, sausage was not an option. I stayed there by myself on business trip and the quiet atmosphere was very appreciated becuse I could relax after a long day. The snack section was fully stocked and easly accessible. I will definitely stay there again! A rating
於 2024 年 3 月住了 2 晚
Front Desk Management. 於 2024年3月25日的回應
Hi Jason, Thank you for staying at the Doubletree in Chico. We really appreciate your business.

10/10 優異

Andrea

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月4日的回應
Hello Andrea, Thank you for your feeback!

10/10 優異

Jason (Bakersfield)

讚好:整潔度
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月4日的回應
Hello Jason, thank you for your feedback!

8/10 不錯

Michael

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room with king rather tight. Great breakfast.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月4日的回應
Thanks for your feeback!

10/10 優異

Brenda

讚好:整潔度、職員與服務和住宿狀況
Staff was super helpful.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月4日的回應
Hi Brenda, thanks for your feeback!

10/10 優異

Maureen

Clean
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月4日的回應
Thank you for your feeback!

10/10 優異

Mike

讚好:整潔度、職員與服務、設施服務和住宿狀況
Plenty of parking… definitely one of the nicer places to stay in Chico clean rooms, nice bar and restaurant, will definitely return
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月4日的回應
Hello Mike, thank you for your feedback and hope to see you again!

10/10 優異

Kim

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Nice remodel accommodating
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月4日的回應
Hi Kim, thank you for your feeback!

10/10 優異

cordelia

讚好:整潔度、職員與服務和住宿狀況
Good
於 2024 年 3 月住了 1 晚
DoubleTree 於 2024年3月17日的回應
Thank you for your feedback!

8/10 不錯

Elisabeth

讚好:整潔度和職員與服務
We stay here every time we go to Chico. It is always clean. Staff is always helpful and kind.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月4日的回應
Thank you for your feeback!

10/10 優異

Sara

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Stayed one night to travel through Chico. Arrived a little after midnight and the office staff was very friendly and offered warm cookies!
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月4日的回應
Hello Sara, thank you for your feedback. So glad you had a great experience with us

6/10 一般

Tiffany

家人同遊, 商務旅客
讚好:整潔度和設施服務
Stay was nice! Thank you
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月4日的回應
Thank you for your feeback

10/10 優異

Johnny

讚好:整潔度和職員與服務
於 2024 年 3 月住了 1 晚
DoubleTree 於 2024年3月17日的回應
Thank you for your feedback!

10/10 優異

Carolyn

讚好:整潔度、職員與服務和住宿狀況
Great property!
於 2024 年 3 月住了 1 晚
DoubleTree 於 2024年3月17日的回應
Thank you for your feedback!

6/10 一般

Tyler

Elevator broken, tiny rooms, freezing cold pool, $15 breakfast…not much to love here
於 2024 年 3 月住了 2 晚
Leslie P. 於 2024年3月22日的回應
Hello Tyler!Thank you for taking the time to share your honest feedback. We apologize to hear about your negative experience with the elevator as the elevator was being serviced for the safety for you and our guests. The elevator was promptly operating afterwards. We apologize that the room layout did not meet your expectations. Our pool temperature is not heated but we do have a hot tub for your convenience. We are sorry that the breakfast pricing failed to meet your expectations as we serve all you can eat breakfast buffet with an A La Carte menu for extra options. We are a full-service hotel. that offer extra service and items for your convenience. Your feedback is important to us, and we will address these issues to improve our guest experience. We hope you will give us another chance in the future to provide you with a better stay.

8/10 不錯

Audrey

於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月4日的回應
Thanks for your feeback!

10/10 優異

Carlos

讚好:整潔度和職員與服務
於 2024 年 3 月住了 1 晚
DoubleTree 於 2024年3月17日的回應
Thank you for your feedback!

10/10 優異

carlos

讚好:整潔度、職員與服務和住宿狀況
Excellent.
於 2024 年 2 月住了 1 晚
DoubleTree 於 2024年3月17日的回應
Thank you for your feedback!

10/10 優異

Ariel

親子同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I really enjoyed my stay, I had my kids with me and did not feel unwelcome like I have in other places, I also really liked the location of the hotel it was convenient.
於 2024 年 2 月住了 2 晚
Doubletree Chico 於 2024年2月29日的回應
Hello Ariel - Thank you for sharing your honest feedback. We appreciate to hear that you had a great stay! We hope to see you again in the near future!

6/10 一般

So

不滿:職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Office Manager 於 2024年3月9日的回應
Hello So --Thank you for taking the time to share your survey with us! We would like to hear more about your stay, which will allow us to improve our services and meet your needs and expectations in the future. Your feedback is invaluable to us, and we would appreciate your input. We appreciate your business, and we hope that we can continue to serve you in the near future! Please feel free to reach out to us with any additional feedback or suggestions you may have. Your input is valuable to us as we strive to improve our services.

10/10 優異

jean claude (Leon gto.)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Bien
於 2024 年 2 月住了 3 晚
Destinee 於 2024年2月25日的回應
Jean Claude-Thank you for your feedback! I'm glad you enjoyed your recent stay with us, and I hope we can welcome you back in the near future! Your warm cookie awaits:)

10/10 優異

Shanique (Waterbury)

Ok
於 2024 年 2 月住了 2 晚
Destinee 於 2024年2月25日的回應
Shanique-Thank you for your feedback! I'm glad you enjoyed your recent stay, and I hope we can welcome you back soon. Your warm cookie awaits!

10/10 優異

malia

讚好:整潔度和職員與服務
Give star
於 2024 年 2 月住了 1 晚
Destinee 於 2024年2月25日的回應
Malia-Thank you for your feedback! I'm glad you enjoyed your recent stay with us, and I hope we get the pleasure of seeing you again soon! Your warm cookie awaits:)