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辛辛那提利伯蒂森特萬豪 AC 酒店的評價

3.5 out of 5
辛辛那提利伯蒂森特萬豪 AC 酒店
7505 Gibson St, West Chester, OH

評價

9.2

卓越

10 分評分，優異；525 則評價中有 389 則" "
8 分評分，不錯；525 則評價中有 82 則" "
6 分評分，一般；525 則評價中有 24 則" "
4 分評分，欠佳；525 則評價中有 17 則" "
2 分評分，很差；525 則評價中有 13 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.6/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Chu Cheng

於 2024 年 1 月住了 2 晚

10/10 優異

Hani (Centreville)

讚好：整潔度、職員與服務和住宿狀況
Great property in a great location
於 2024 年 4 月住了 2 晚

10/10 優異

Nichelle

於 2024 年 4 月住了 2 晚

10/10 優異

Waldine (Dayton)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel
於 2024 年 4 月住了 1 晚

10/10 優異

Tammy Lyn

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was clean and smartly designed.
於 2024 年 4 月住了 1 晚

8/10 不錯

Monica

讚好：整潔度、職員與服務、設施服務和住宿狀況
Love this hotel and love staying here. The staff member at checkin was incredibly kind and professional. The only thing I disliked was how vastly different the price for the room was versus what was shown when I booked through Expedia. However this may not have been the hotel's fault! I would just prefer more open disclosure on pricing when booking a room. I will still be staying at this hotel again and again.
於 2024 年 3 月住了 1 晚

10/10 優異

Tera

讚好：整潔度、職員與服務、設施服務和住宿狀況
Thank you for a beautiful place to call home for the night!!
於 2024 年 3 月住了 1 晚

10/10 優異

Nicole

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It’s in walking distance to lots of restaurants and shops. Beautiful hotel with excellent amenities.
於 2024 年 1 月住了 1 晚

10/10 優異

Scott

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

2/10 很差

Robert

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Outside the room, you could see the heating unit it was super loud and every 30 minutes would get really loud and the room would shake felt like a train was coming through our room could not sleep and there was never anybody at the front desk working nowhere to be found was The staff
於 2024 年 1 月住了 1 晚
AC Hotel Team 於 2024年1月29日的回應
Thank you for taking the time to complete a review. Our maintenance department has been made aware of the issue. We have also followed up with the front desk to ensure someone is always available.

10/10 優異

Abigail

於 2024 年 1 月住了 1 晚

10/10 優異

Dena

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Smooth
The hotel is beautiful and so is the room. Conveniently positioned and accessible. Renovating going on in the front lobby dusty.
於 2023 年 12 月住了 2 晚

10/10 優異

gary

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Barrett (Nashville)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very modern, beautiful hotel. The staff was outstanding, very helpful, courteous. It is in an area that is a “Live, work, eat, play” concept. Good restaurants, shopping, boutiques, movie theater. All within walking distance.
於 2023 年 12 月住了 3 晚

8/10 不錯

Joseph

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice place to stay
Overall the day was great. The room was clean and spacious. The only complaints are that we faced the rear of the building over looking the A/C on the roof and the beds were on wheels and really loud ;)
於 2023 年 12 月住了 1 晚

8/10 不錯

Boedi

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is located by the Liberty Center. There are many options for food and shopping.
於 2023 年 11 月住了 1 晚

2/10 很差

Alicia

於 2023 年 11 月住了 1 晚
AC Hotel Team 於 2023年11月27日的回應
Thank you for taking the time to complete a review. I'm sorry it looks like you did not enjoy your stay. Any comments would help us to improve our service and better assist you.

10/10 優異

Andrew

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

6/10 一般

Todd

伴侶同遊
讚好：設施服務和住宿狀況
A nice property but did not impress @ almost 2x cost of similar. Rooms felt small and kinda of cheap and a bit "beat up" for such a new hotel. Lack storage in the room (no drawers or separate closet) made it feel even more claustrophobic. Plastic black-out shades did not seal edges to window, so commercial light and sunrise light were problematic. Limited interaction with staff was pleasant but Marriot policy of no stay points when booking through 3rd parties was a disappointment (not hotel specific) Will not likely visit an AC or maybe even a Marriott property again.
於 2023 年 11 月住了 1 晚
AC Hotel Team 於 2023年11月21日的回應
Thank you for taking the time to complete a survey. The AC brand does have a more modern, open and simple room layout. This property is 7 years old and just getting ready for our first refresh. Thank you for your input.Marriott Bonvoy points are awarded per dollar spent at the hotel. Unfortunately, when booking through a third party, your bill with us is 0, as the third party is charged. You do receive night stay credit toward your Bonvoy level. If you wish to receive the dollar points, please book direct. Thank you again for your feedback.

2/10 很差

Adreanna

於 2023 年 11 月住了 1 晚

10/10 優異

Montserrat

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great
於 2023 年 11 月住了 4 晚

10/10 優異

Ann

於 2023 年 10 月住了 1 晚
Attina Smith 於 2023年11月6日的回應
On behalf of the entire hotel team, I want to thank you for sharing about stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Frank

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Attina Smith 於 2023年11月6日的回應
On behalf of the entire hotel team, I want to thank you for sharing about stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

David (Fort Wayne)

讚好：整潔度、職員與服務和住宿狀況
Nice place. A lot of activities around
於 2023 年 9 月住了 1 晚
Attina Smith 於 2023年11月6日的回應
We are glad that you enjoyed your stay with us. If travels bring you back to this area, we hope that you stay with us again.

4/10 欠佳

Jocelyn

Attina Smith 於 2023年11月6日的回應
Thank you for taking the time to let us know about your experience while staying with us. Your experience was below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 不錯

Erin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Attina Smith 於 2023年11月6日的回應
On behalf of the entire hotel team, I want to thank you for sharing about stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Jamie

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location and great customer service! I would stay there again!!
於 2023 年 9 月住了 1 晚
AC Hotel Team 於 2023年9月11日的回應
Thank you for taking the time to complete a review. I'm happy to hear you enjoyed your stay. we look forward to you staying with us again.

8/10 不錯

Ryan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

10/10 優異

James

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
AC Hotel Team 於 2023年9月1日的回應
Thank you for taking the time to complete a review. On behalf of the entire hotel team, I want to thank you for sharing about your resent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Alicia

於 2023 年 8 月住了 3 晚
Attina Smith 於 2023年8月17日的回應
Thank you so much for your recent stay with us and for taking a moment to fill out a survey. Receiving surveys back like yours filled with all high marks always brings a smile to the faces of our staff so I will be sure to share it with them and hang it for everyone to see. It has truly been our pleasure to serve you and hope to welcome you back the next time your travels bring you to the area!

10/10 優異

Steven

讚好：設施服務
This is such a fun area and a wonderful hotel!!
於 2023 年 8 月住了 1 晚
Attina Smith 於 2023年8月14日的回應
On behalf of the entire hotel team, I want to thank you for sharing about you stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Attina SmithGuest Service SupervisorRaymond Managementatsmith@raymondteam.com5137596500

8/10 不錯

Morgan

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 2 晚
Attina Smith 於 2023年8月1日的回應
Thank you for choosing AC Hotel Liberty, for your recent travels to Liberty Township area. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values.

10/10 優異

Leighton

伴侶同遊
讚好：設施服務和住宿狀況
Pretty nice area
於 2023 年 7 月住了 1 晚
Attina Smith 於 2023年7月30日的回應
Thank you for staying with us. We are glad that you enjoyed yourself and liked the area. If travels bring you back to this area we would be glad to have you stay with us again.

10/10 優異

Sheila

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
AC Hotel Team 於 2023年7月31日的回應
Thank you for completing a survey from your most recent stay.

10/10 優異

Michelle

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We had a great time at the AC Hotel, the breakfast was delicious and the staff was really kind. The property was clean and our room was very nice. Loved everything!!
於 2023 年 7 月住了 1 晚
AC Hotel Team 於 2023年7月21日的回應
Michelle,We are glad that you enjoyed your stay. Please keep us in mind the next time you are in area!Sincerely,The AC Hotel Team

8/10 不錯

Michelle (Tyler)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
AC Hotel Team 於 2023年7月21日的回應
Michelle,We are delighted that you enjoyed your stay with us and hope you will consider staying with us again in the future.Sincerely,AC Hotel Team

10/10 優異

Kymberli

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
AC Hotel Team 於 2023年7月21日的回應
Kymberli,We are glad that you enjoyed your stay with us. Please keep us in mind the next time you are in the area!Sincerely,AC Hotel Team

10/10 優異

Kimberly

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
AC Hotel Team 於 2023年7月21日的回應
Kimberly,We are glad that you enjoyed your stay with us. We look forward to seeing you again in the future!Sincerely,AC Hotel Team

10/10 優異

Pamela Carter

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Such a treat to stay in this hotel! We felt like we were being pampered! Everything was appointed elegantly. The pool was a bit chilly, but it certainly looked inviting! My only advice would be to double-check the window overlooking the shopping area...a fairly large smudge blocked the otherwise lovely view from the 6th floor. We will be back for another visit, to be sure!
於 2023 年 6 月住了 1 晚
AC Hotel Team 於 2023年6月27日的回應
Thank you for taking the time to complete a review. We are so glad you enjoyed your stay.

8/10 不錯

Shane

於 2023 年 6 月住了 1 晚
AC Hotel Team 於 2023年6月22日的回應
Thank you for taking the time to complete a review. We are happy that you enjoyed your stay and hope that you stay with us when you are in the area again.

10/10 優異

John

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Incredible place to stay close to our kids soccer tourney. Highly recommend based on location, amenities, and overall quality of the property.
於 2023 年 6 月住了 1 晚
AC Hotel Team 於 2023年6月20日的回應
Thank you for taking the time to complete a review. I'm happy you enjoyed your stay!

10/10 優異

Ryan

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 2 晚
AC Hotel Team 於 2023年6月22日的回應
Thank you for taking the time to complete a review. We are happy that you enjoyed your stay and hope that you stay with us when you are in the area again.

10/10 優異

Jeanne

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 4 晚
AC Hotel Team 於 2023年6月22日的回應
Thank you for taking the time to complete a review. We are happy that you enjoyed your stay and hope that you stay with us when you are in the area again.

10/10 優異

Marsha

於 2023 年 5 月住了 1 晚
AC Hotel Team 於 2023年6月22日的回應
Thank you for taking the time to complete a review. We are happy that you enjoyed your stay and hope that you stay with us when you are in the area again.

10/10 優異

Sherri

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great experience
Our stay was wonderful, the staff was friendly and the King Suite was great with plenty of room.
於 2023 年 5 月住了 1 晚
AC Hotel Team 於 2023年5月30日的回應
Thank you for choosing to stay with us at the AC! And thank you for taking the time to let us know you enjoyed your stay.

10/10 優異

Roberto

家人同遊
讚好：整潔度、職員與服務和住宿狀況
❤️
於 2023 年 5 月住了 1 晚
AC Hotel Team 於 2023年5月30日的回應
Thank you for choosing to stay with us at the AC! And thank you for taking the time to complete a survey.

4/10 欠佳

Angie

於 2023 年 5 月住了 1 晚
AC Hotel Team 於 2023年5月15日的回應
Thank you for saying with us. I'm sorry we did not meet your expectations.

10/10 優異

Meagan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 2 晚
AC Hotel Team 於 2023年5月10日的回應
Thank you for staying with us and for taking the time to complete a review. Have a great day!

10/10 優異

Staeshey

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
AC Hotel Team 於 2023年5月9日的回應
Thank you for taking the time to review your recent stay.

8/10 不錯

John

讚好：整潔度、住宿狀況和客房舒適度
On the way home
On our way north from Florida it was a great place to stop, north side of Cincinnati. Made for easy departure. I was disappointed that the restaurant was not open on Sundays as I specifically used that as a filter. That said numerous restaurants easily walkable nearby. Only other irritant was the shower did not fully work, only the rain head.
於 2023 年 4 月住了 1 晚
AC Hotel Team 於 2023年5月5日的回應
Thank you for taking the time to let us know about your recent stay. Thank you for letting us know that the filters may not be correct. Our dinner option has recently been added and is not available on Sunday evenings. I apologize for the miscommunication. I have let our Maintenace team know about the shower to ensure it is not a continued problem. I hope that you stay with us again when you are in the area.