We traveled from GA to OH for this trip and upon entry of this house, we found there was someone’s bags unpacked in one of the rooms and there was clearly another group already staying in the rental. Luckily the other party wasn’t in the house when we walked in.
We booked this house in October of 2023 specifically for the eclipse in April 2024. Owner was responsive when the incident occurred, advised us this was booked on two booking sites and that this was the first time this happened, and did immediately initiate a full refund. While I appreciate the responsiveness of the owner in trying to rectify the issue, this could have potentially left us without a place to stay on a trip planned months in advance.