Kurume City Hall Hotels

"Clean room, fast Wi-Fi, friendly staff, convenient location"

"It's a 9h capsule hotel. You can't have high expectations. No early check-in because they have to clean and change sheets. They also accept early luggage drop off at no cost. My only complaint is that you have to take an exterior elevator to enter and exit the hotel. And there's an internal elevator to traverse floors. You are required to take 2 separate elevators to navigate this hotel. That's just poor design, or their solution to a retrofit. Very inconvenient. Other than that, great if you're on a budget."

"Lovely quiet stay. Room was great & clean. Great to have coffee in the lobby. Conveniently located close to the station"

"Stayed at Hotel New Otani Hakata and overall had a pleasant experience. The service was excellent—staff were polite, attentive, and always willing to help, which really made the stay comfortable. The hotel itself, however, feels a bit dated. The rooms and facilities are well-maintained but could benefit from some modernization. That said, the great service and convenient location still make it a solid choice for a stay in Fukuoka."

"The only 2 things I didn't like is the staff cleaned m'y room whitout me asking. I know it's good intention but I'm not confortable with people going in my room whitout knowing. Laundry machine are not good, the iron I used was not working very well."

"Helpful staff and clean rooms. However, rooms are a bit small and struggle to open a large suitcase"

"baggage storage is $500 yen per bag if check in early at 2 pm they ask for $700 yen per hour until real check in time 4 pm which is $1400 yen"

"The room was clean and tidy. Staff were friendly and helpful. Good location. Numerous dining options within short walk."

"A very modern and stunning hotel locating at a friendly and beautiful neighborhood. Very helpful staff and they did recognized your Expedia grade! Room is comparatively spacious as compared to traditional Japanese hotel. A walkable distance to the Hakata Train Station and they do offer free parking !"