Due to me needing a required surgery outside of Cleveland, Ohio, my family and I made the trip from North Carolina and booked this home through VRBO. Paula, the owner, greeted us upon arrival, and personally showed us each room of the house. We were able to tell right away that this house would serve our needs as a family, as well as my needs for recovering peacefully after surgery. Paula even checked in on me after surgery to see how I was doing and if I needed anything! I couldn't ask for a better experience, and greatly appreciate Paula opening her home to our family during one of our most difficult and stressful times of need.