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科夫斯港宜必思經濟酒店的評價

2.5 out of 5
科夫斯港宜必思經濟酒店
1A McLean Street, Corner Pacific Highway, Coffs Harbour, NSW

評價

6.2
10 分評分，優異；1001 則評價中有 117 則" "
8 分評分，不錯；1001 則評價中有 289 則" "
6 分評分，一般；1001 則評價中有 249 則" "
4 分評分，欠佳；1001 則評價中有 197 則" "
2 分評分，很差；1001 則評價中有 149 則" "

6.6/10 

整潔度

8.0/10 

職員與服務

5.8/10 

設施服務

5.8/10 

住宿狀況

6.0/10 

環保程度

評價

10/10 優異

KUOK SAN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 1 晚
Cynthia Hobson – GM 於 2018年6月19日的回應
Thank you for taking the time to tell us about your experience at the ibis Budget Coffs Harbour. At ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your comments, it was a pleasure to have you stay with us and I hope that you will give us another opportunity to serve you in the near future. Sincerely,

4/10 欠佳

SONIA

家人同遊
不滿：設施服務和住宿狀況
The shower in the room flooded the bathroom, pipe from sink leaking all night bathroom floor wet
於 2024 年 4 月住了 1 晚

8/10 不錯

Ken

讚好：整潔度和職員與服務
Great for an overnight stopover.
於 2024 年 5 月住了 1 晚
Maudee 於 2024年5月12日的回應
Hi Ken,Thank you for your feedback, we are pleased to hear that you enjoyed your overnights stay.Kind RegardsIbis Budget C.H

8/10 不錯

Steven

讚好：整潔度、職員與服務、設施服務和住宿狀況
My room was small but very clean plus it was in walking distance to the shops and a five minute drive to the beach. And even though my room was right next to the Pacific Hwy it was quiet plus with only one entry i felt safe and secure.
於 2024 年 4 月住了 2 晚
Ibis Front Office Team 於 2024年4月24日的回應
Thank you for your feedback on your recent stay with us. We are so glad you enjoyed your stay, and that our room had everything you needed for a quick stopover. We look forward to welcoming you back again soon.

6/10 一般

Graham

家人同遊
讚好：職員與服務
Ok for a quick stop over
於 2024 年 4 月住了 1 晚
Ibis Front Office Team 於 2024年4月24日的回應
Thank you for your feedback on your recent stay with us. We are certainly an easy & convenient location for our travelling guests to rest. With many local pubs, cafes & shops within walking distance to our hotel. We look forward to more improvements scheduled for this year to ensure our guests overall stay is quality.

6/10 一般

Eka

多人同遊
讚好：整潔度和職員與服務
The bathroom gets flooded the water from the shower didn’t drain immediately to the drain because the floor waste didn’t have enough gradient and was in the wrong position
於 2024 年 4 月住了 1 晚
Ibis Front Office Team 於 2024年4月24日的回應
Thank you for your feedback on your recent stay with us. We as always encourage guests to see us onsite if they have any concerns so we can do our best to ensure a comfortable stay. Although some building flaws do make that diffucult. We have been listening however, & making updates needed for our hotel, many areas currenlty underway. We look forward to the improvements scheduled for this year to ensure our guests overall stay is quality.

4/10 欠佳

Kristen

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Horrible smell, felt dirty before we even walked in, lack of AC working, felt unsafe, otherwise wonderful conversation at front desk. Don’t expect ice or water. Linens and bed were pretty cheap.
於 2024 年 2 月住了 1 晚
Ibis Front Office Team 於 2024年4月24日的回應
Thank you for your feedback on your recent stay with us. We have been listening & making updates needed for our hotel, many areas currenlty underway. We look forward to the improvements scheduled for this year to ensure our guests overall stay is quality.

8/10 不錯

Andrea

伴侶同遊
.
於 2024 年 3 月住了 1 晚
Jess 於 2024年3月29日的回應
Hi Andrea,Thank you for your review!

4/10 欠佳

Edwin

不滿：整潔度、設施服務和住宿狀況
This place needs a major restoration
於 2024 年 3 月住了 1 晚
Jess 於 2024年3月29日的回應
Hi Edwin,Thank you for your review.

2/10 很差

Bruce

不滿：職員與服務
Our booking "got lost in the technology platform". We arrived around 5pm, and about five other couples were waiting for the staff person on the desk to give us our rooms given that the computer system was not working. She was unable to help. We were tired from a day on the road so went and found other accommodation rather than fight a tedious battle that was probably going to not result in a room for the night. Id never go there again.
於 2024 年 2 月住了 1 晚
Jess 於 2024年3月5日的回應
Hi Bruce,We would like to apologise for your experience with check-in.Thank you for your review.

4/10 欠佳

Andrew

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Shower had no perimeter on the floor to keep water in recess. Towels had to be put on floor to absorb bathroom water. Aircon had not been cleaned or maintained
於 2024 年 3 月住了 1 晚
Jess 於 2024年3月5日的回應
Hi Andrew, we would like to apologise about our accommodation not meet your expectations.Thank you for your review.

4/10 欠佳

mario

不滿：整潔度和職員與服務
The air conditioning in the room didnot work and when advised receptionist who was rude did not change rooms.not happy
於 2024 年 3 月住了 1 晚
Jess 於 2024年3月5日的回應
Hi Mario,We are sorry our accomodation did not meet your expectations.Thank you for your review.

8/10 不錯

Akram

家人同遊
讚好：整潔度和職員與服務
Air fan in the bathroom wasn't working , carpet need chemical clean it's making allergy .
於 2024 年 2 月住了 1 晚
Jess 於 2024年3月5日的回應
Hi Akram,Thank you for your review.

8/10 不錯

Wendy

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location
於 2024 年 2 月住了 1 晚
Jess 於 2024年2月23日的回應
Thank you for your review!

8/10 不錯

Myk

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Makes an ideal stop over on a long trip. Our go to when traveling north.
於 2024 年 2 月住了 1 晚
Jess 於 2024年2月23日的回應
Hi Myk,Thank you for your review!!

2/10 很差

fran

於 2024 年 2 月住了 1 晚
Jess 於 2024年3月29日的回應
Hi Fran,Thank you for your review.We are sorry we did not meet your expectations.

6/10 一般

BONNIE M

讚好：整潔度、職員與服務和設施服務
Very budget property. Smells strange in hall, bed mattress sank in middle & felt like plastic under sheet.
於 2024 年 2 月住了 1 晚
Jess 於 2024年2月23日的回應
Hi Bonnie,Thank you for your review!

6/10 一般

David

不滿：設施服務
Rooms very small. No table. No exaust fan in bathroom
於 2024 年 2 月住了 1 晚
Jess 於 2024年2月23日的回應
Hi David,Thank you for your review!

6/10 一般

John Frederick

商務旅客
不滿：整潔度和住宿狀況
nice central and economical. there is rust in the shower frames...and a very tired overall to seen finishes.
於 2024 年 2 月住了 1 晚
Jess 於 2024年2月23日的回應
Hi John,Thank you for your review.

6/10 一般

Johan

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
In urgent need of maintenance!
於 2024 年 2 月住了 1 晚
Jess 於 2024年2月23日的回應
Hi Johan,Thank you for your review.

8/10 不錯

Hilary

讚好：整潔度和職員與服務
It was noisy on a saturday night next to the pub but I didnt mind. But Wotif had listed it as having EV car charging which was false. The receptionist denied they had ever claimed to have EV charging facilities.
於 2024 年 2 月住了 1 晚
Jess 於 2024年2月23日的回應
Hi Hilary,Thank you for your review.After speaking to reception regarding the EV Charger we have contacted Wotif to rectify this error. Thank you for bringing it to our attention and again we would like to apologise for this miscommunication.

4/10 欠佳

Christopher

不滿：住宿狀況
I was given a room that hadn’t been cleaned, bed had been slept in, unmade and dusted with dirt off someone’s shoes. Had to wait 20 mins at front desk for someone to come and reassign me a room. Not much fun after a day of driving.
於 2024 年 2 月住了 1 晚
Jess 於 2024年2月10日的回應
Hi Christopher,Thank you for your review. Again we would like to apologise for this mistake. Thank you for your understanding.

6/10 一般

Aleta (Woongarrah)

家人同遊
不滿：住宿狀況
Not hotel fault but kids running up and down corridor jumping and knock and running. Was tidy enough and bed was comfy however the room had a smell as well as the toilet room, possibly mould. Cheap stay and will use ibis budgets again.
於 2024 年 1 月住了 1 晚
Jess 於 2024年2月10日的回應
Hi Aleta,Thank you for your review! We are glad you found our hotel suitable.

6/10 一般

Jerin

不滿：住宿狀況
In need of some urgent maintenance However , adequate for a short stay Value for money
於 2024 年 1 月住了 1 晚
Jess 於 2024年2月10日的回應
Hi Jerin,Thank you for your review.We are glad you found our hotel adequate for your stay.

2/10 很差

John

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Program cancelled 1st booking, no refund. 2nd booking and plans changed after funeral was over, but no change allowed, so no refund. I have never before had a problem with booking a motel or making changes. Enjoy the $286,as i am NEVER going to recommended the motel to anyone, but to avoid it.
於 2024 年 1 月住了 1 晚
Jess 於 2024年2月1日的回應
Hi John,We booking you have an option for a flexible and a non-refundable rate. In this instance you have chosen the non-refundable rate. Sorry we could not meet your expectations. Thank You for your review.

4/10 欠佳

Lee

於 2024 年 1 月住了 2 晚
Jess 於 2024年3月29日的回應
Hi Lee,Thank you for your review.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Jess 於 2024年2月1日的回應
Thank You for your Review!

6/10 一般

Basu

親子同遊
讚好：設施服務
Good place to stay. In summer, AC in room is preferred.
於 2024 年 1 月住了 1 晚
Jess 於 2024年2月1日的回應
Thank You for your Review!

2/10 很差

Nicola

家人同遊
不滿：整潔度和設施服務
Staff was ok upon arrival. Although when I walked into my room it was not what I expected like in the picture. The carpet on the floor was dirty and sticky, the bathroom had a really bad smell and some of the sheets on the bed had dirty marks. We slept ontop of the beds and put towels on the pillows. The neighbours door kept squeaking every time they opened the door and kept us awake at midnight. I know it was a budget and cheap motel but surely they could keep it abit more presentable.
於 2024 年 1 月住了 1 晚
Jess 於 2024年2月1日的回應
Thank You for your review. We apologise that we did not meet your expectations.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
於 2024 年 1 月住了 1 晚
Jess 於 2024年2月1日的回應
Thank You for your review.

4/10 欠佳

Johanna

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Not sure if they were fully booked out but being put in a room right next to the busy and loud pub next door with 2 young kids wasn't great. To be honest, I felt that the room needed a good scrub.. Sorry.
於 2024 年 1 月住了 1 晚
Jess 於 2024年2月1日的回應
Thank You for your review. We apologise that we did not meet your expectations.

4/10 欠佳

Ivan

家人同遊
讚好：職員與服務
不滿：住宿狀況
I stayed in this property 20 years ago and it’s was okay then. Unfortunately not much maintenance has taken place since then. In this day and age aircon is expected. The room was poorly cleaned and very cramped. I have nice memories of staying here when I travelled for work years ago. I won’t go back, it is now the standard that I would expect for a poor to average youth hostel. If it is not going to be fixed up the owners should think about putting in a shared kitchen and turning into a youth hostel or temporary accommodation. It’s not of the standard to be a motel anymore. I am sorry to say that I won’t recommend this place.
於 2024 年 1 月住了 1 晚
Jess 於 2024年2月1日的回應
Thank You for your review. We apologise that we did not meet your expectations.

6/10 一般

Bishow

不滿：住宿狀況
For one-day stay not bad but only problem in this hotel is bad odour in toilet...
於 2024 年 1 月住了 1 晚
Jess 於 2024年2月1日的回應
Thank You for your review. We apologise that we did not meet your expectations.

2/10 很差

Jared

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Jess 於 2024年2月1日的回應
Thank You for your review. We apologise that we did not meet your expectations.

6/10 一般

Catherine

伴侶同遊
不滿：住宿狀況
Good spot,close to food places and highway. Needs bathrooms updated, water pressure poor but generally good. Will stay again
於 2024 年 1 月住了 1 晚
Jess 於 2024年2月1日的回應
Thank You for your review. We are glad you enjoyed your stay with us!

4/10 欠佳

Dana

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Jess 於 2024年2月1日的回應
Thank You for your review. We apologise that we did not meet your expectations.

6/10 一般

Tim

讚好：整潔度和職員與服務
不滿：住宿狀況
於 2024 年 1 月住了 1 晚
Jess 於 2024年2月1日的回應
Thank You for your review.

2/10 很差

Sylvester

家人同遊
讚好：整潔度
不滿：住宿狀況和客房舒適度
Go somewhere else, anywhere else
There's a reason why they are called budget hotels. The place is in desperate need of upgrading. From broken air-conditioning to doors not latching properly (I had to slam the door for it to close). The $18 buffet breakfast consist of 3 types of cereal, 2 toasts, yoghurt, pancake, tea and coffee, juice (so don't expect bacon and eggs). Also, if more than two appliances are used at the same time, it will short circuit the mains. It happened when guests tried to put the kettle on, whilst the toaster and pancake machine were already being used.
於 2024 年 1 月住了 1 晚
Jess 於 2024年2月1日的回應
Thank You for your review. We apologise that we did not meet your expectations.

2/10 很差

Wayne

不滿：整潔度、職員與服務、設施服務和住宿狀況
This property was discusting i was given a disability room when im not disabled the walls were filthy the water run out ofvthe room the window in the bedroom would not seal and had a broken seal i would never recommend this property at all it needs renovation down i have stayed at other Ibis property's but this has put me off staying at any others they should be ashamed and its not the staffs fault at all
於 2024 年 1 月住了 1 晚
Jess 於 2024年2月1日的回應
Thank You for your review. We apologise that we did not meet your expectations.

2/10 很差

Zammer

於 2024 年 1 月住了 1 晚
Jess 於 2024年2月1日的回應
Thank You for your review. We apologise that we did not meet your expectations.

2/10 很差

Urvashi

不滿：整潔度、職員與服務和住宿狀況
After a long drive and finally reaching, we were asked to wait 45mins for our room. Place looks run down and the foyer is full of cobwebs. No exhaust in the bathrooms so be sure it will feel like a sauna. Rooms are stuffy. Will not be staying here again.
於 2024 年 1 月住了 1 晚
Jess 於 2024年2月1日的回應
Thank You for your review. We apologise that we did not meet your expectations.

2/10 很差

Davin

家人同遊
不滿：整潔度和住宿狀況
Oh dear, where to start? Terrible- Dirty, overpriced, abusive staff, most pathetic motel I’ve ever stayed in.
於 2024 年 1 月住了 1 晚
Jess 於 2024年2月1日的回應
Thank You for your review. We apologise that we did not meet your expectations.

2/10 很差

John

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
With a supposed rating of 7.5/10 and a cost of $208 for our standard room on 3rd January, this was a real let-down. Those giving the 7.5 rating must be easily pleased. My wife entered the room first, came out and said, "I don't know whether to laugh or cry." Would-be travellers should look closely at the photo of the standard room, for what you see is what you get. Other than the bed, in one corner is a shelf on which are the tea-making items. Beneath this shelf is the small but adequate fridge. In the other corner is another small shelf. Attached beneath the shelf is a small metal bar which serves as the only "wardrobe" - providing you have brought your own coat hangers - the one shown in the photo was missing in our room. Beneath the shelf and actually "in the wardrobe" is the only chair in the room. The only other place in the room for storage is on the floor - and there is not much of that to spare. I hope that Lauren (see her review on 23 December) was also staying in Room 18. If not it would seem that problems with drainage and floor levels in the showers may be a common problem. I didn't bother finding out what the "Free WiFi restrictions" were, but I couldn't get reception in our room. The Ibis is now on our "never again" list. At least the other two on our list were cheap, so we got what we paid for on those occasions.
於 2024 年 1 月住了 1 晚
Jess 於 2024年2月10日的回應
Hi John,Thank you for your review.We would like to apologise that you did not find our hotel up to your standards.

2/10 很差

Rachel

親子同遊
不滿：整潔度、職員與服務和住宿狀況
This was the most unsafe and terrible stay I’ve ever stayed in and I had my 2 children with me.
於 2024 年 1 月住了 1 晚
Jess 於 2024年2月1日的回應
Thank You for your review. We apologise that we did not meet your expectations.

4/10 欠佳

Rita

家人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Jess 於 2024年2月1日的回應
Thank You for your review.

2/10 很差

Rodney

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Wow no A/C if known before booking would not book this place.
於 2023 年 12 月住了 1 晚
Jess 於 2024年2月1日的回應
Thank You for your review. We apologise that we did not meet your expectations.

2/10 很差

Scott

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Great if you like pub music until all hours of the
於 2023 年 12 月住了 1 晚
Jess 於 2024年2月1日的回應
Thank You for your Review!

4/10 欠佳

Suzanne

伴侶同遊
不滿：住宿狀況
於 2023 年 12 月住了 1 晚
Jess 於 2024年2月1日的回應
Thank You for your review.

4/10 欠佳

Sari

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Quite disappointing, either the air conditioner did not work or it couldn't be turned on because there was no remote, there was only a small window could be cracked open for some airflow. The bathroom stank of straight bleach, carpets were stained. To top it off our cards stopped working on the second day, luckily reception was there. For the price we paid, I was not impressed at all.
於 2023 年 12 月住了 2 晚
Jess 於 2024年2月1日的回應
Thank You for your review. We apologise that we did not meet your expectations.

6/10 一般

Christine

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
The staff were lovely. Breakfast, which was included, had a good choice of items. Comfortable, clean beds. Ibis can afford to renovate this property. The bathroom had no ventilation, the exhaust fan didn't work, it smelled strongly of bleach - probably to control the mould - and there was a notice to keep the bathroom door closed when showering or we would have to pay $1700 if it set off the fire alarm 🙄.
於 2023 年 12 月住了 1 晚
Jess 於 2024年2月1日的回應
Thank You for your review. we are glad you found our staff lovely!