住宿正面 (夜晚)

西席洛姆斯普林切羅基娛樂場酒店的評價

3.5 out of 5

評價

8.8

優異

10 分評分,優異;720 則評價中有 430 則" "
8 分評分,不錯;720 則評價中有 191 則" "
6 分評分,一般;720 則評價中有 50 則" "
4 分評分,欠佳;720 則評價中有 29 則" "
2 分評分,很差;720 則評價中有 20 則" "

9.4/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

Michael

讚好:整潔度、職員與服務、設施服務和住宿狀況
Decent price for room
於 2024 年 5 月住了 1 晚

8/10 不錯

Clay

商務旅客
Nice stay
於 2024 年 5 月住了 1 晚
Hotel Management 於 2024年5月22日的回應
Hi, Clay! Thank you for your feedback.

4/10 欠佳

Kayla

多人同遊
讚好:整潔度和住宿狀況
Waited almost an hour after check in time to get into our room
於 2024 年 5 月住了 1 晚
Hotel Management 於 2024年5月15日的回應
Hi, Kayla! Thank you for your feedback. We are sorry to hear that your check-in experience was not satisfactory - please feel free to send us a message with more detail so we can improve.

10/10 優異

Tommie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very secure, friendly staff, beautiful displays on their history. Enjoyable even if you don't gamble.
於 2024 年 5 月住了 1 晚
Hotel Management 於 2024年5月6日的回應
We hope to see you again soon, Tommie!

10/10 優異

Diane

讚好:整潔度、職員與服務和住宿狀況
Casino in close proximity
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年5月2日的回應
Thank you for your feedback, Diana!

4/10 欠佳

Jayme

多人同遊
不滿:職員與服務
we stayed 3 nights , nobody cleaned our room , no trash bags in the garbage cans , we had to go get towels & soap everyday & staff wasn't friendly by no means , food & casino was nice with a lot of options ... i'll say i won't stay the again for the price u pay for a room ..
於 2024 年 4 月住了 3 晚
Hotel Management 於 2024年4月29日的回應
Thank you for your feedback, Jayme. If you would like someone from management to reach out to you directly, please message us directly with additional information about your stay and someone will contact you. Thank you.

10/10 優異

Leana

讚好:整潔度、職員與服務和住宿狀況
It was a beautiful room and casino!
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月15日的回應
Hi, Leana! Thank you for your feedback! We are so glad you enjoyed your stay. We hope to see you again soon!

10/10 優異

Zach

於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年5月6日的回應
Thank you for your feedback!

6/10 一般

Patrick

於 2024 年 4 月住了 2 晚
Hotel Management 於 2024年5月2日的回應
Hi, Patrick! Thank you for sharing your feedback! Feel free to send us a message with more information about your stay.

10/10 優異

Alison

伴侶同遊
讚好:設施服務
Everything was convenient, no waiting check-in & love the layout of hotel & casino.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月15日的回應
Hi, Alison! We're so glad to hear you enjoyed your stay with us. We hope to see you again soon!

4/10 欠佳

Dimas

No hot water.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月15日的回應
Hi, Dimas! We're sorry to hear about your experience - we would love to learn more about your stay so we can improve. Please send a message with more details for management. Thank you!

10/10 優異

Melissa Gayle

伴侶同遊
Room was very nice, clean and very nicely decorated.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月3日的回應
Hi, Melissa! Thanks for your feedback!

10/10 優異

SHIRL

讚好:整潔度、職員與服務、設施服務和住宿狀況
Lots of food options and entertainment! We had a great time!
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月25日的回應
Hi! That is great to hear! Thank you for your feedback.

4/10 欠佳

Joleen

伴侶同遊
不滿:整潔度和職員與服務
.
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年3月18日的回應
Hi, Joleen! We're sorry to hear your experience was not satisfactory. Feel free to send us a message so we can learn more about your stay and how we can improve.

8/10 不錯

Nancy

讚好:職員與服務
於 2024 年 2 月住了 2 晚
Hotel Management 於 2024年3月12日的回應
Thank you for your feedback, Nancy!

8/10 不錯

Jana

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
Hotel Management 於 2024年2月16日的回應
Thank you for your feedback!

2/10 很差

Christine

於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月16日的回應
Thank you for your feedback.

10/10 優異

Debra

讚好:整潔度、職員與服務和住宿狀況
It was a very pleasant stay. Quiet, easy access, convenient
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月15日的回應
We are glad you enjoyed your stay with us, Debra!

10/10 優異

Gayle

讚好:整潔度、職員與服務和住宿狀況
Very nice!
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月7日的回應
We are so glad you enjoyed your stay, Gayle! We hope to see you again soon!

10/10 優異

Donnie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月5日的回應
Thank you for your feedback, Donnie!

8/10 不錯

James

於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月7日的回應
Thank you for your review, James! Have a great day!

10/10 優異

Leslie

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月5日的回應
Thank you for your feedback, Leslie!

8/10 不錯

Douglas

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月5日的回應
Thank you for your feedback, Douglas!

10/10 優異

Richard

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月5日的回應
Thank you for your feedback, Richard!

6/10 一般

Timothy

於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月15日的回應
Thank you for your feedback!

10/10 優異

Kimberly (Longmont)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年1月21日的回應
Hi, Kimberly! Thank you for your feedback!

10/10 優異

Agnes

讚好:整潔度和職員與服務
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年1月8日的回應
Hi, Agnes! Thank you for your feedback!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年1月8日的回應
Thank you for your feedback!

10/10 優異

Jack

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年1月8日的回應
Thank you for your feedback, Jack!

10/10 優異

Thomas

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Hotel Management 於 2023年12月27日的回應
Thank you for your feedback, Thomas!

8/10 不錯

Carrie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Hotel Management 於 2023年12月27日的回應
Thank you for your feedback!

10/10 優異

Aaron

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Hotel Management 於 2023年12月27日的回應
Thank you for your feedback, Aaron!

10/10 優異

Daxton

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Hotel Management 於 2023年12月20日的回應
Thank you for your feedback!

6/10 一般

Jacob

商務旅客
讚好:整潔度和住宿狀況
I'd stay there again.
Not bad. Not the best. Mattresses hard. Sheets suck. Outdated tvs and network. Quest wifi is unsecure. Its a casino so you'll probably have loud neighbors. Pros: staff are awesome! Its a casino. Buffet is awesome! Showers are great (could use a little more water pressure). Only thing holding them back from 5* is the outdated tech and bedding.
於 2023 年 12 月住了 2 晚
Hotel Management 於 2023年12月20日的回應
We are sorry you were not satisfied with your experience, Jacob. If you'd like to speak to our management team about your experience, please leave us a private message and someone will be in contact with you. Thank you.

10/10 優異

mike

於 2023 年 12 月住了 1 晚
Hotel Management 於 2024年1月5日的回應
Thank you for your feedback, Mike!

6/10 一般

Rudy

讚好:整潔度和設施服務
Bring your own oxygen! Everyone and their mother, grandmother, and grandfather are smoking in the place. Ventilation is bad! 🚬 Cancer Casino would be a more appropriate name.
Hotel Management 於 2024年2月7日的回應
Thank you for your review, Rudy! We're sorry to hear about you are unsatisfied with your visit to our casino. We hope you will give us another try!

10/10 優異

Craig

伴侶同遊
讚好:設施服務
Very clean
於 2023 年 12 月住了 1 晚
Hotel Management 於 2023年12月11日的回應
Thank you for your feedback, Craig!

10/10 優異

Carla

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had a bit of a problem getting used to elevator security keys since that was new for us. Loved the cookies at check-in! Hotel very quiet. Beautiful Christmas decorations!
於 2023 年 12 月住了 1 晚
Hotel Management 於 2023年12月5日的回應
We are glad you enjoyed your stay, Carla! We hope to see you again soon.

10/10 優異

Aaron

於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年12月20日的回應
Thank you for your feedback!

10/10 優異

Matthew

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was nice and comfortable
於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年11月20日的回應
We are glad you enjoyed your stay, Matthew!

10/10 優異

Mary

讚好:整潔度、職員與服務和住宿狀況
Nicest hotel in the area by far. And nice quiet rooms too
於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年11月9日的回應
We are so glad you enjoyed your stay, Mary!

8/10 不錯

Laura

讚好:職員與服務
於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年11月8日的回應
Thank you for your feedback!

10/10 優異

Jimmy

伴侶同遊
The room was comfortable with a nice big shower. Staff was friendly and the steak restaurant was good.
於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年11月2日的回應
We are glad you enjoyed your stay, Jimmy! We hope to see you again soon!

4/10 欠佳

Tammy (Burleson)

家人同遊
不滿:職員與服務
Enjoyed thee first night. However, the second night was terrible. Went to the steakhouse for dinner and had One drink. One of the women I was with had not felt well and got sick in the bathroom. When she returned we were having a good time joking and laughing and after we paid and we heading out to gamble, a manager said the girls were drunk and were not allowed in the casino for 6 hours. The girls had one drink and were not loud or stumbling. I tried to argue and explain but we were escorted out. I will never go back again. I have been to many casinos and hotels and never had an experience like that. I don’t recommend going to this casino if you like to have a good time.
於 2023 年 10 月住了 2 晚
Hotel Management 於 2023年11月1日的回應
We are sorry you had a negative experience at our resort, Tammy. If you would like to be contacted by management, please feel free to message us privately with more details about your experience and someone will get back to you.

8/10 不錯

SUSAN

於 2023 年 10 月住了 2 晚
Hotel Management 於 2023年10月27日的回應
Thank you for your feedback!

8/10 不錯

Joe

讚好:整潔度和住宿狀況
於 2023 年 10 月住了 1 晚
Hotel Management 於 2023年10月17日的回應
Thank you for your feedback!

10/10 優異

Tennie

商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Was very clean friendly staff!
於 2023 年 10 月住了 1 晚
Hotel Management 於 2023年10月16日的回應
We are glad you enjoyed your stay, Tennie!

6/10 一般

Glenda

多人同遊
讚好:整潔度
不滿:設施服務和住宿狀況
Thermostat did not work correctly, the view out the 5th floor was awful, no signal on tv over the weekend. Bathroom was nice.
於 2023 年 10 月住了 2 晚
Hotel Management 於 2023年10月9日的回應
We are sorry you were not satisfied with your experience, Glenda. If you'd like to speak to our management team about your experience, please leave us a private message and someone will be in contact with you. Thank you.

8/10 不錯

Marla

於 2023 年 10 月住了 2 晚
Hotel Management 於 2023年11月1日的回應
Thank you for your feedback!

10/10 優異

Leslie

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Always enjoy our stays here
於 2023 年 9 月住了 1 晚
Hotel Management 於 2023年10月9日的回應
We hope to see you again soon, Leslie!