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城堡酒店的評價

2.5 out of 5
城堡酒店
11 High Street, Coldstream, Scotland

評價

7.8

不錯

10 分評分，優異；26 則評價中有 8 則" "
8 分評分，不錯；26 則評價中有 9 則" "
6 分評分，一般；26 則評價中有 6 則" "
4 分評分，欠佳；26 則評價中有 2 則" "
2 分評分，很差；26 則評價中有 1 則" "

8.0/10 

整潔度

9.0/10 

職員與服務

7.6/10 

設施服務

6.8/10 

住宿狀況

評價

10/10 優異

Adam (London)

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were extremely friendly and helpful. Good Covid awareness. Room was dated but good for price. Electric shower was hot with enough pressure. The main road is very quiet at night so room was quiet. Full English breakfast was well sized and well cooked. It came with cereal, toast, orange juice and tea or coffee.
於 2020 年 9 月住了 4 晚

4/10 欠佳

真實旅客

Staff very nice but old, creaky, noisy floorboards & thin walls meant you heard every move & conversation in adjoining rooms so no peaceful nights sleep. Very dated rooms & felt Covid in safe. No hand sanitizer in dining room despite communal coffee, milk, orange jugs. Whole place didn’t feel clean enough.
於 2020 年 9 月住了 3 晚

4/10 欠佳

Stuart

商務旅客
不滿：整潔度和住宿狀況
Forget about sleep
Creepy floorboards, no double glazing, no room, dirty shower, very dated
於 2020 年 8 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were so welcoming . Cosy feel to the hotel and room . Beds great and comfy in no 8 !
於 2019 年 12 月住了 1 晚
Castle 於 2020年1月16日的回應
Thanks for your review so glad you enjoyed your stay

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff great and willing to please . Food lovely . Beds so comfy and clean . Thx Ewan , Suzanne, and bar staff .
於 2019 年 12 月住了 1 晚
Castle 於 2020年1月16日的回應
Tha is for your kind review

8/10 不錯

Steve

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚

10/10 優異

Alan

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 1 晚

8/10 不錯

ken

商務旅客
讚好：整潔度和職員與服務
lovely food at night and at breakfast. Cheery staff
於 2019 年 9 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
於 2019 年 9 月住了 1 晚

6/10 一般

真實旅客

於 2019 年 8 月住了 2 晚

6/10 一般

真實旅客

商務旅客
讚好：整潔度和職員與服務
不滿：住宿狀況
Very friendly and helpful staff .Property needs money spending on it .
於 2019 年 8 月住了 1 晚

6/10 一般

真實旅客

不滿：整潔度和住宿狀況
Castle hotel
Very squeaky floor boards, mattresses uncomfortable, sink dirty and whole place needs updating. New owner just taken over so hopefully will improve
於 2019 年 8 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
There was nothing I didn't like. the food was excellent infact that goes for every thing I have no complaints what so ever about anything, A first class and more than enjoyable stay, Thankyou to all concearned.
於 2019 年 8 月住了 3 晚

8/10 不錯

Alexandra

讚好：整潔度、職員與服務和客房舒適度
於 2019 年 7 月住了 1 晚

8/10 不錯

Samantha

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Stopover on way to holiday destination. It’s clean and a warm welcome.
於 2019 年 7 月住了 1 晚

8/10 不錯

Robin

讚好：整潔度、職員與服務和客房舒適度
Good place for lower price visit to Coldstream
The hotel is a bit dated and the rooms are fine, but could do with a bit of redecorating or some refurbishing. It is well located for walking around the town and would make a reasonable base for a few days in the area. The new manager was very friendly and helpful; being bothered about the comfort of our stay. The breakfast was fine - cereal, toast and cooked breakfast - so, whilst not a lot of choice it was definitely adequate. the coffee was very good.
於 2019 年 7 月住了 1 晚

10/10 優異

Freddi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The hotel and staff are really welcoming and kind :-) You feel just like home The food they serve is really delicious and and a good size 👍
於 2019 年 7 月住了 6 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務和住宿狀況
A friend and I stayed one night at the Castle Inn in the lovely town of Coldstream. The inn is a proper older-style hotel with bar/restaurant downstairs - it isn't a corporate or chain hotel type of property which gives it a lovely charm. The rooms are quite small and the stairs are a bit steep, but the facilities are very comfortable and mod-cons such as wi-fi are available. The staff were excellent and I highly recommend the breakfast. Whilst in Coldstream, take the opportunity to have a walk through the village and to the bridge over the River Tweed, one end of which is in Scotland (the Coldstream end), the other in England.
於 2019 年 7 月住了 1 晚

2/10 很差

Michael

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Not a great hotel the room in our opinion was not up to standard at all . It was very hot in the room due to the radiators being on full belt and couldn't be switched off ,we were given a fan out of the kitchen that was covered in grease and the window would not stay open. We left a day early as we could not stand the place . A real shame as the local area is very buitifull ,
於 2019 年 6 月住了 3 晚

8/10 不錯

Mark

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friendly welcome.
Very friendly welcome. Excellent food. Room was what I expected given the price I paid.
於 2019 年 7 月住了 1 晚

8/10 不錯

真實旅客

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務和住宿狀況
Ample parking; allowed to bring the dog and at a minimal charge; bed was comfortable; Breakfast was lovely
於 2019 年 6 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly and helpful staff and glad we picked here for our overnight stop
於 2019 年 6 月住了 1 晚

6/10 一般

Stephen

讚好：職員與服務
不滿：住宿狀況
Staff were friendly the room was ok for one night but definitely needs updating but the breakfast made up for it
於 2019 年 6 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度和職員與服務
於 2019 年 5 月住了 1 晚

10/10 優異

Paul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 4 晚

6/10 一般

Alex

讚好：職員與服務
不滿：住宿狀況
Room was very small and very dated, not somewhere you’d book unless as a last resort and being told we’d got it at a cheaper price kind of raised the old eyebrow! You’d need the neck of a giraffe to was the tv!
於 2019 年 5 月住了 1 晚