They need to fix their lifts. There are only two working and they are programmed separately. In the morning you can wait 15 minutes to get a lift. Overall hotel staff were amazing with some exceptions on the front desk.
Mitchell Gary
於 2025 年 7 月住了 4 晚
8/10 不錯
Piratheeka
2025 年 7 月 1 日
讚好:整潔度、職員與服務和住宿狀況
Well I liked the ambience oh
Piratheeka
於 2025 年 6 月住了 6 晚
10/10 優異
VAIRAMUTTU
伴侶同遊
2025 年 7 月 1 日
讚好:整潔度、職員與服務和設施服務
The staff were great 7 the food is good
VAIRAMUTTU
於 2025 年 6 月住了 3 晚
10/10 優異
shivalingam
2025 年 6 月 28 日
讚好:整潔度、職員與服務和住宿狀況
shivalingam
於 2025 年 6 月住了 2 晚
10/10 優異
Mauniza
家人同遊
2025 年 6 月 18 日
讚好:整潔度、設施服務和住宿狀況
Staff were very friendly and understanding. Suite was clean and really nice. We only had one issue which is one of the toilet had issue with the flush.
Mauniza
於 2025 年 6 月住了 1 晚
4/10 欠佳
wasuda
伴侶同遊
2025 年 5 月 25 日
不滿:整潔度
We had cleanliness issues.Not wort the money.
wasuda
於 2025 年 5 月住了 4 晚
10/10 優異
MARCELINO PARGA
2025 年 5 月 18 日
MARCELINO PARGA
於 2025 年 5 月住了 1 晚
10/10 優異
Sirima
2025 年 4 月 23 日
讚好:整潔度和設施服務
Everything about it was good. They need to update the rooms but was clean and comfortable.
Sirima
於 2025 年 4 月住了 7 晚
10/10 優異
Jodie
家人同遊
2025 年 4 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, awesome view of the Lotus, extremely clean and modern, comfortable beds, and a nice pool! We would for sure stay here again!
Jodie
於 2025 年 4 月住了 1 晚
10/10 優異
Alexandra
2025 年 4 月 15 日
Alexandra
於 2025 年 4 月住了 2 晚
10/10 優異
Peter
2025 年 4 月 14 日
讚好:整潔度和住宿狀況
The staff were all very helpful and the food was very good
Peter
於 2025 年 4 月住了 2 晚
10/10 優異
Roobathasan
2025 年 4 月 12 日
Roobathasan
於 2025 年 4 月住了 2 晚
10/10 優異
Sasiharan
2025 年 4 月 10 日
讚好:整潔度、職員與服務和住宿狀況
Sasiharan
於 2025 年 4 月住了 5 晚
10/10 優異
Himanshu
家人同遊
2025 年 4 月 1 日
讚好:整潔度、職員與服務和客房舒適度
Himanshu
於 2025 年 3 月住了 1 晚
6/10 一般
Emmanuel (Bella Vista)
家人同遊
2025 年 3 月 24 日
I am writing to express my disappointment with our recent stay at your Hilton property. Several issues significantly impacted our experience, and I feel it is important to bring them to your attention. Overall, this property lacked Hilton standards!.
Firstly, the apartment’s décor was noticeably outdated and in need of immediate refurbishment. While this may seem like a minor issue, it did affect the overall comfort of our stay.
More concerning, however, was a serious security breach. The side entry to our apartment was left open and unlocked, posing a significant safety risk. This is an unacceptable lapse in security that requires immediate attention to ensure the safety of guests.
In addition, we encountered a substantial moth infestation, which we believe resulted from the veranda being exposed to the elements. This issue further detracted from the overall quality of our stay and raised concerns about cleanliness and maintenance.
When these matters were brought to the attention of your staff, we were not provided with adequate assurance that they would be addressed promptly. This lack of urgency left us feeling unsettled and undermined our confidence in the property’s commitment to guest safety and satisfaction.
Given these concerns, I would not recommend this property for a family stay.