庭園

可倫坡希爾頓酒店的評價

5 out of 5
可倫坡希爾頓酒店
2 Sir Chittampalam A Gardiner, Colombo

評價

8.4

很好

10 分評分,優異;405 則評價中有 189 則" "
8 分評分,不錯;405 則評價中有 134 則" "
6 分評分,一般;405 則評價中有 54 則" "
4 分評分,欠佳;405 則評價中有 19 則" "
2 分評分,很差;405 則評價中有 9 則" "

8.6/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.0/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

LANBO

商務旅客
讚好:整潔度和設施服務
Very good
於 2023 年 11 月住了 7 晚
Hilton Colombo Team 於 2023年11月16日的回應
Dear Lanbo, Thank you for choosing the Hilton Colombo and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again.

10/10 優異

Sui Man Susan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good
Very kind room keeper , I received very beautiful flower on the 2rd day during stay
於 2019 年 2 月住了 5 晚
HC 於 2019年3月5日的回應
Dear Sui Man Susan, Thank you for your review and comments on your recent stay at the Hilton Colombo. We are glad that you had a great experience during your stay along with the service of the kind room attendant and the beautiful flowers received. We look forward to welcome you back again. Best Regards, Hilton Colombo Team

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The service is excellent although some facilities are old.
於 2019 年 1 月住了 3 晚
HC 於 2019年2月1日的回應
Dear Sir/ Madam, Thank you for your review. We are glad that you had a excellent service and we look forward to go through a renovation which will incorporate new facilities. We hope to welcome you back soon. Regards, Hilton Colombo Team

10/10 優異

MEI YIN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 3 晚
HC 於 2018年11月6日的回應
Dear MEI YIN, Thank you for your review. Regards, Hilton Colombo Team

10/10 優異

真實旅客

很好
很好,房间舒适
於 2018 年 8 月住了 1 晚
Hilton Colombo 於 2018年8月28日的回應
Dear Sir/Madam, Thank you for your review. Regards, Hilton Colombo Team

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Smart choice
Nice location and view. Staff is helpful and room is clean and tidy. A smart choice for business or pleasure.
於 2017 年 11 月住了 2 晚
The Hilton Colombo Team 於 2018年6月26日的回應
Dear Sir/Madam, Thank you for the feedback , Looking forward to welcome you back again. Best Regards, The Hilton Colombo Team

8/10 不錯

BANGXING (HONG KONG)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
‘下次最光臨’
物有所值

8/10 不錯

Ka In

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Qaisar

讚好:職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
Hilton Colombo Team 於 2024年5月22日的回應
Dear Qaisar,Thank you so much for the 5-star rating! We're thrilled to hear that you had a great experience. Your feedback means a lot to us, and we look forward to serving you again soon!

10/10 優異

dilrukshi

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 4 晚
Hilton Colombo Team 於 2024年5月13日的回應
Dear Dilrlukshi,Thank you so much for your glowing review! It's incredibly rewarding to receive such positive feedback. We appreciate your support and look forward to welcoming you back again soon!

10/10 優異

Masakazu

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Hilton Colombo Team 於 2024年5月6日的回應
Dear Masakazu, Thank you from all of us at Hilton Colombo!

10/10 優異

Tom

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love this hotel!!
於 2024 年 4 月住了 6 晚
Hilton Colombo Team 於 2024年4月30日的回應
Dear Tom,We are delighted to hear that you enjoyed your stay at the hotel. Looking forward to welcoming you back!

10/10 優異

Noriyuki

讚好:整潔度、職員與服務、設施服務和住宿狀況
かなり素晴らしかったです。
於 2024 年 4 月住了 1 晚
Hilton Colombo Team 於 2024年5月6日的回應
Dear Noriyuki,Thank you for your feedback. Glad to hear you had a positive experience. Looking forward to welcoming you back again.

2/10 很差

Takumi

讚好:整潔度和住宿狀況
不滿:職員與服務
於 2024 年 4 月住了 1 晚
Hilton Colombo Team 於 2024年4月18日的回應
Dear Takumi,We are grateful to receive your rating. However, we regret that your experience was not upto your expectations. Please feel free to reach out to us directly and let us know where we can improve the experience we offer. We look forward to welcoming you again soon.Sincerely,Hilton Colombo Team

10/10 優異

Renuka

讚好:整潔度、職員與服務和住宿狀況
The hotel was great . Staff very friendly .would definitely come back to stay
於 2024 年 3 月住了 4 晚
Hilton Colombo Team 於 2024年3月27日的回應
Dear Renuka,Thank you for your wonderful feedback! We're thrilled to hear you had a great experience at our hotel and found our staff to be friendly. We look forward to welcoming you back for another enjoyable stay soon!Sincerely,Hilton Colombo Team

10/10 優異

SACHIKO

於 2024 年 3 月住了 2 晚
Hilton Colombo Team 於 2024年3月26日的回應
Dear Sachiko,We are truly heartened to receive your generous review of Hilton Colombo. Thank you for letting us know about your amazing experience at Hilton. We look forward to having you with us again in the near future.Kind Regards,Hilton Colombo Team.

10/10 優異

SACHIKO

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Hilton Colombo Team 於 2024年3月21日的回應
Dear Sachiko,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to the Hilton Colombo soon!Kind Regards,Hilton Colombo Team

10/10 優異

SACHIKO

於 2024 年 3 月住了 1 晚
Hilton Colombo Team 於 2024年3月17日的回應
Dear Sachiko, We are so pleased to hear that you had a 5* experience during your stay with us. Your positive feedback is greatly appreciated and will be shared with our team. We are dedicated to making each guest's stay as comfortable and enjoyable as possible. We hope to have the opportunity to welcome you back in the future.

10/10 優異

SACHIKO

於 2024 年 3 月住了 2 晚
Hilton Colombo Team 於 2024年3月30日的回應
Dear Sachiko,Thank you for your glowing 5-star review! We're thrilled to learn that you enjoyed your stay at our hotel. We look forward to welcoming you back for another memorable experience.Sincerely,Hilton Colombo Team

10/10 優異

Chamila

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Loved our stay. Clean and great value. Perfect atmosphere and the staff are amazing!
於 2024 年 3 月住了 1 晚
Hilton Colombo Team 於 2024年3月7日的回應
Dear Chamila, Thank you for taking your invaluable time to share your feedback with us. It is delightful to learn that you have enjoyed your stay to the fullest. We look forward to welcoming you again soon.

6/10 一般

Sandeep

商務旅客
不滿:住宿狀況
Just an average Hotel
not so good. just an avearge hotel with average facilities as a five star property. very old building.
於 2024 年 2 月住了 1 晚
Hilton Colombo Team 於 2024年2月14日的回應
Dear Sandeep, Thank you for choosing Hilton Colombo and offering your valuable feedback. We regret noticing that your experience has not reached up to your valued expectations. Please be informed that we are currently undergoing a major renovation project that will gift a brand-new experience in the near future. We look forward to welcoming you again soon.

8/10 不錯

sakiko

讚好:整潔度和客房舒適度
於 2024 年 2 月住了 1 晚
Hilton Colombo Team 於 2024年2月13日的回應
Dear Sakiko, Thank you for taking your invaluable time to share your feedback with us. We are elated to know that you have enjoyed your stay with us. We look forward to welcoming you again soon.

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Hilton Colombo Team 於 2024年2月4日的回應
Greetings! We are so pleased to see your brilliant rating and that you enjoyed your stay at our hotel. We would love to have you stay with us again!

10/10 優異

Judith

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful Hotel
於 2024 年 1 月住了 2 晚
Hilton Colombo Team 於 2024年2月4日的回應
Dear Judith, Thank you for choosing the Hilton Colombo and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again.

10/10 優異

Nihal

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location, facilities, the staff, the meals provided, the clenliness of the room and the view were excellent. The room service was beyond expectation. The welcome gift and the room decoration was very good with a flower arrangement. One room attendent, Dinesh, was very talented and had a special ornament made from a towel every day after cleaning the room which made us feel wanted and welcoming
於 2024 年 1 月住了 10 晚
Hilton Colombo Team 於 2024年1月30日的回應
Dear Nihal, It truly brings us joy to learn that you had a very memorable experience during your stay at Hilton Colombo. We will certainly share your kind feedback with Dinesh and the team members to be of your kind preference. We look forward to welcoming you again soon.

10/10 優異

Elizabeth

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were so nice, hotel was genuinely lovely. Big, bit didn't have that bland corporate feel that so many hotels of this size do. Would recommend without hesitation. Breakfast was delicious and pool a great size.
於 2024 年 1 月住了 1 晚
Hilton Colombo Team 於 2024年1月30日的回應
Dear Elizabeth, We are truly heartened to receive your generous review of Hilton Colombo. Thank you for letting us know about your amazing experience at Hilton. We look forward to having you with us again in the near future.

6/10 一般

Nevil

伴侶同遊
讚好:整潔度
不滿:設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Hilton Colombo Team 於 2024年1月22日的回應
Dear Nevil, Thank you for choosing Hilton Colombo and sharing your kind rating. Please do reach out directly and let us know the areas we can improve hence, we can provide you with a more heartfelt service on your next visit. We hope to welcome you again soon.

8/10 不錯

DI Ljupka (MÖDLING)

伴侶同遊
讚好:整潔度和職員與服務
Sehr nette Personal Gute Speisen , ausser sehr schwache käse Angebot, keine müsse Zu kalt in restaurant Gute Produkte i n Bad Schöne zimmer Schöne aber veraltete pool
於 2024 年 1 月住了 3 晚
Hilton Colombo Team 於 2024年1月21日的回應
Dear Lupka, Thank you for your kind and helpful feedback. We are delighted to know that our team members have made you feel well looked after. Kindly be assured that we have taken your constructive feedback into consideration. We hope to welcome you again soon.

10/10 優異

Natasha

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hilton 2023/4
This was our first stay at the Colombo Hilton and it was pure bliss! My daughter has food allergies and Sagee made sure that these were all dealt with. All staff are spot on with customer service and smiles. A few to mention are Omesh / Laksitha/ Lanka/ Fiona and Natasha...and this will now be my default place to stay when I am in Colombo. The bar and pond areas allow for max relaxation too.
於 2023 年 12 月住了 13 晚
Hilton Colombo Team 於 2024年1月17日的回應
Dear Natasha, Thank you for choosing Hilton Colombo and taking your time to share your kind feedback with us. It is delightful to learn that you have enjoyed your stay and found the assistance of our team members to be of your kind preference. We will certainly share your comments with the team to inspire them even more. We hope to welcome you again soon.

10/10 優異

André

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Hilton Colombo Team 於 2024年1月10日的回應
Dear Andre, Thank you for making Hilton Colombo your hotel of choice and sharing your kind feedback with us. We hope you had a great time with us, and we look forward to welcoming you again soon.

10/10 優異

David

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Simply the Best
The best hotel in colombo! Service and the staff are the best i have experienced anywhere in the world! And i have travelled! Thank you Hilton team
於 2024 年 1 月住了 1 晚
Hilton Colombo Team 於 2024年1月9日的回應
Dear David, We are truly heartened to receive your generous review of Hilton Colombo. Thank you for letting us know about your amazing experience at Hilton. We look forward to having you with us again in the near future.

10/10 優異

Thushanthan

於 2024 年 1 月住了 2 晚
Hilton Colombo Team 於 2024年1月28日的回應
Dear Thushanthan, We are truly heartened to receive your generous review of Hilton Colombo. Thank you for letting us know about your amazing experience at Hilton. We look forward to having you with us again in the near future

4/10 欠佳

Biyagamage

伴侶同遊
不滿:整潔度、設施服務和住宿狀況
Not worth the money. Initially they gave me a room which has a issue with the toilet, then when complained to the reception they offered me a room in the refurbished area. However when discussing with the reception they said the customers like the broken toilets, which was absurd. 2nd room they offered had a leak from the AC at 5:30 am. Honestly not worth the money spent for this hotel and I will never go there again as the service was equally poor.
於 2023 年 12 月住了 5 晚
Hilton Colombo Team 於 2024年1月9日的回應
Dear Biyagamage, First and foremost thank you for choosing Hilton Colombo. However, as a brand that constantly focuses on delivering exceptional experiences to our beloved guests, we regret noticing that your stay with us has not been up to your kind expectations due to the matters you have stated. We will certainly look into them and take measures to ensure that we will be delivering an improved experience on your next stay. We hope to welcome you again soon.

10/10 優異

IRIS

於 2023 年 12 月住了 3 晚
Hilton Colombo Team 於 2024年1月26日的回應
Dear Iris, Thank you for choosing the Hilton Colombo and taking the time to offer your feedback. We are delighted to know that you enjoyed your stay, and we hope to see you again.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Hilton Colombo Team 於 2024年1月9日的回應
Dear Guest, Thank you for making Hilton Colombo your hotel of choice. We hope that you enjoyed your stay with us. We look forward to welcoming you again soon for another memorable experience.

10/10 優異

Stanlake

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful location, making it easy to transverse across Colombo.
於 2023 年 12 月住了 4 晚
Hilton Colombo Team 於 2023年12月30日的回應
Dear Stanlake, Thank you for choosing the Hilton Colombo and for taking the time to offer your feedback. We are delighted to know that you enjoyed your stay, and we hope to see you again.

10/10 優異

Mudi

於 2023 年 12 月住了 8 晚
Hilton Colombo Team 於 2024年1月17日的回應
Dear Mudi, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to the Hilton Colombo soon.

10/10 優異

Pradeep

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Hilton Colombo Team 於 2023年12月29日的回應
Dear Pradeep, Thank you for taking your invaluable time to share your feedback with us. We are delighted to learn that you had enjoyed your stay. We look forward to welcoming you again soon.

10/10 優異

Davesham

於 2023 年 12 月住了 2 晚
Hilton Colombo Team 於 2024年1月15日的回應
Dear Davesham, Thank you for the time to give a rating and for sharing your experience with us. We do look forward to welcoming you back to the Hilton Colombo soon!

8/10 不錯

Michael

於 2023 年 11 月住了 2 晚
Hilton Colombo Team 於 2023年12月6日的回應
Dear Michael, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to the Hilton Colombo soon!

8/10 不錯

Kari

讚好:整潔度和職員與服務
Great lobby & breakfast, but not much else
The Hilton Colombo has a stunning lobby and during our visit it was beautifully decorated for the Christmas holiday. The breakfast buffet is absolutely incredible and virtually every type of cuisine was covered. The pond by the lobby and restaurant had black swans. The location near the restaurant, Ministry of the Crab and some shopping was convenient. While the lobby is modern and stunning, our room was far from that. We were "upgraded" to a suite however unlike the photos which show relatively modern rooms, ours was very outdated. While in general it was comfortable and very spacious and the corner room view was fantastic, the noise from the street was disturbing. I woke up from the train whistly at 4:30am, just to have a mosque's morning call to prayet start then at 4:45 and then the constant morning traffic and honking of the tuk tuks and buses. We were even on the upper levels of the hotel and the noise made it difficult to sleep and had to use noise cancelling headphones. They were also conducting renovations in the rooms so even after being disturbed from sleep at 4:30am we had a hard time taking a much needed nap because of the nearby room renovations. I hope that the hotel replaces the windows with triple paned windows and sound proofing. We didn't use the pool as it was located a short walking distance from the main building and the afternoon heat was already too much to endure a walk in the sun to get there. I would most likely not stay at this hotel again
holiday lobby decorations
breakfast buffet
view from room
Suite room
於 2023 年 11 月住了 2 晚
Hilton Colombo Team 於 2023年12月5日的回應
Dear Kari, Thank you for making Hilton Colombo your hotel of choice and taking your invaluable time to share your kind and helpful feedback. It is a pleasure to learn that you have found our location to be quite convenient and enjoyed our exquisite breakfast spread. However, we regret learning about the inconvenience you have experienced during your stay. Kindly be assured that we will be sharing your constructive feedback with the respective departments to ensure we will be delivering an exceptional experience on your next stay. We hope to welcome you again soon.

10/10 優異

Daniel

於 2023 年 11 月住了 1 晚
Hilton Colombo Team 於 2023年11月19日的回應
Dear Daniel,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to the Hilton Colombo soon!

8/10 不錯

Niksala

讚好:整潔度、職員與服務和住宿狀況
The room was very clean and european standard. Please keep it up. The staffs were also very friendl and helpful. The Location was very good, some atteactions are in walking distance.
於 2023 年 11 月住了 3 晚
Hilton Colombo Team 於 2023年11月16日的回應
Dear Niksala, Thank you for taking your invaluable time to share your feedback with us. It is a pleasure to learn that you have enjoyed your stay and found the assistance of our team members to be of your kind preference. We look forward to welcoming you again soon.

8/10 不錯

Yatinder Pratap

於 2023 年 9 月住了 3 晚
Hilton Colombo Team 於 2023年10月3日的回應
Dear Yatinder, Thank you for sharing your kind feedback on the most recent experience you had with us at Hilton Colombo. We sincerely hope you have enjoyed our facilities and services to the fullest. We look forward to welcoming you again soon.

10/10 優異

Lars-Erik

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 5 晚
Hilton Colombo Team 於 2023年9月28日的回應
Dear Lars, Thank you for sharing your kind rating with us. We are delighted to learn that you have enjoyed your stay to the fullest. We look forward to welcoming you again soon for another joyous stay.

10/10 優異

Neesha

家人同遊
讚好:設施服務
Staff was very professional rooms are clean. Breakfast was amazing. Thank you.
於 2023 年 9 月住了 1 晚
Hilton Colombo Team 於 2023年9月24日的回應
Dear Neesha, Thank you for sharing your kind feedback with us on your most recent experience at Hilton Colombo. We will certainly let the team know about your kind compliments to inspire them even more. We hope to welcome you again soon.

10/10 優異

Ravi Kumar

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚
Hilton Colombo Team 於 2023年9月24日的回應
Dear Ravi, We are truly heartened to receive your generous review of Hilton Colombo. Thank you for letting us know about your amazing experience at Hilton. We look forward to having you with us again in the near future.

10/10 優異

Neesha

家人同遊
We had a great time during our stay. I definitely will stay at Colombo Hilton
於 2023 年 9 月住了 2 晚
Hilton Colombo Team 於 2023年9月19日的回應
Dear Neesha, Thank you for sharing your kind review with us. We are delighted to learn that you have enjoyed your stay to the fullest at Hilton Colombo. We look forward to welcoming you again soon.

10/10 優異

Kazuyuki

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Hilton Colombo Team 於 2023年9月11日的回應
Dear Kazuyuki, We are truly heartened to receive your generous review of Hilton Colombo. Thank you for letting us know about your amazing experience at Hilton. We look forward to having you with us again in the near future.