泳池

哥倫比亞萬豪東北德爾塔酒店的評價

3 out of 5
哥倫比亞萬豪東北德爾塔酒店
8105 Two Notch Road, Columbia, SC

評價

8.0

很好

10 分評分,優異;1000 則評價中有 423 則" "
8 分評分,不錯;1000 則評價中有 302 則" "
6 分評分,一般;1000 則評價中有 125 則" "
4 分評分,欠佳;1000 則評價中有 84 則" "
2 分評分,很差;1000 則評價中有 66 則" "

8.4/10 

整潔度

8.4/10 

職員與服務

7.4/10 

設施服務

8.2/10 

住宿狀況

8.4/10 

環保程度

評價

6/10 一般

ANDREA

伴侶同遊
Unfortunately during my stay there was a motorcycle event happening at the same time and listening to blaring music people talking loud outside the building until at least 3 am in the morning. The front desk should have had better control. Bathroom towels were of low quality (very thin)
於 2024 年 4 月住了 2 晚
General Manager 於 2024年5月2日的回應
Dear Andrea,Thank you for sharing your comments with us. We strive to create a peaceful and quiet atmosphere for our guests, and we are sorry to hear about your concerns with noise during the motorcycle event. We will review these concerns with our team. Thank you, and we hope to have the opportunity to show you a better visit in the future. Warm Regards,Guest Services

10/10 優異

Ned

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Kimmie, was awesome
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月25日的回應
Dear Ned,It's wonderful to hear that your experience with our team was so positive! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We look forward to welcoming you back for another great stay with us.Warm Regards,Guest Services

10/10 優異

Heather

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Christine G (Antioch)

家人同遊
讚好:整潔度和職員與服務
When we arrived there was no soap in the room, called down to the front desk, and they said they were all out. No offer to find a way to get soap. I had to run to a walmart and buy my own soap so I could wash my hands after using the washroom.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月11日的回應
Dear Christine,Thank you for your feedback. While we're glad much of your stay was pleasant, we apologize for any issues with the soap. This is not a typical experience, and we'll look into your comments further. Should you be in the area again, please come back to see us.Warm Regards,Guest Services

10/10 優異

steve

家人同遊
讚好:職員與服務、設施服務和住宿狀況
The staff was excellent. The complimentary dinner buffet was also very good.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月3日的回應
Dear Steve,Thank you for taking the time to leave a review for your recent stay at Delta Hotels Columbia Northeast. We're delighted to hear our wonderful team delivered exceptional service and that our delicious dinner buffet was to your liking. It was a pleasure having you, and we hope you'll visit us again soon.Warm Regards,Guest Services

8/10 不錯

douglas

伴侶同遊
讚好:整潔度和職員與服務
Ver clean and comfortable bed. No complimentary breakfast though.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月3日的回應
Dear Douglas,Thank you for taking a moment to leave a review for your recent stay at Delta Hotels Columbia Northeast. Clean and comfortable lodgings are paramount to a wonderful visit, so we're glad that your room met our high standards in hospitality! Rest assured, your suggestion about breakfast will be shared internally for further consideration. It was a pleasure having you here, and we hope you return soon for another great stay.Warm Regards,Guest Services

10/10 優異

Carmen

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Expedia es la mejor app
於 2024 年 3 月住了 7 晚
General Manager 於 2024年4月1日的回應
Dear Carmen,Thank you for your perfect rating! We're delighted you thoroughly enjoyed your stay with us. It was a pleasure having you here, and we hope you return soon.Warm Regards,Guest Services

8/10 不錯

Jonathan

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was nice and clean, had a small fridge and the bathroom was also clean and comfortable. There is a restaurant on site but I did not have a chance to eat there. There is a large gas station next door for any quick food or drink. Lots of eating options close to this property which is on Two Notch near I77. Parking was lighted and had plenty of spaces.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月18日的回應
Dear Jonathan,We appreciate the time our guests take to leave us a review, and it is wonderful to see that you enjoyed so many aspects of your recent visit. Your compliments on our attention to cleanliness will be shared with our team. We work hard to meet expectations like yours. Should you travel back to Columbia in the future, we trust that you will choose Delta Hotels Columbia Northeast for your accommodations again!Warm Regards,Guest Services

6/10 一般

Mike

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Hotel is a good stay especially for the price and convenience of having plenty of food options, dunkin, starbucks and plenty of stores in the area. Only issue we had with our stay was with housekeeping. If we were still in the room getting ready when they tried to clean they didn’t come back later in the day so 2 of the days so we had to call for towels
General Manager 於 2024年3月18日的回應
Dear Mike,We appreciate your feedback about your stay with us. Please accept our sincere apology for housekeeping service that didn't meet your expectations; we'll discuss your comments with them. However, we're glad you enjoyed our great rates and proximity to local attractions. Thank you for your thoughtful compliments and we hope for a chance to make your next visit even better.Warm Regards,Guest Services

8/10 不錯

Deena

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The rooms don’t have microwave.
於 2024 年 1 月住了 3 晚
General Manager 於 2024年3月12日的回應
Dear Deena,Thank you for sharing your thoughts. We understand the convenience a microwave can offer during your stay, and we're always looking for ways to enhance our guest experience. Your feedback is invaluable as we consider future amenities. We look forward to welcoming you back to Delta Hotels Columbia Northeast and improving your next stay with us.Warm Regards,Guest Services

4/10 欠佳

William

親子同遊
不滿:整潔度
The bathroom floor was slightly wet upon arrival but didn’t realize till the next morning that the toilet was leaking. And appears not to be a new leak. Laminate floor was really squishy. Only stayed 1 night so hurried and got out of there
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月22日的回應
Dear William,We appreciate your feedback, and we apologize for any issues with the bathroom. This clearly needs to be looked at, and we'll speak with our maintenance team about your comments. Should you be in the area again, we hope you'll consider coming back to see us.Warm Regards,Guest Services

10/10 優異

Shaylar

讚好:整潔度和住宿狀況
於 2024 年 2 月住了 2 晚

10/10 優異

Steven

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff is top notch, the hotel is pretty and clean, and we had a great experience.
General Manager 於 2024年2月13日的回應
Dear Steven,We appreciate your kind words about our top-notch team and the cleanliness of our hotel. It's fantastic to hear you had a great experience during your stay with us. Your satisfaction is our priority, and we're thrilled to have met your expectations. We look forward to welcoming you back to Delta Hotels Columbia Northeast for another wonderful stay!Warm Regards,Guest Services

8/10 不錯

Caron

讚好:整潔度、職員與服務和住宿狀況
The property makes the effort to keep it clean
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月11日的回應
Dear Caron,Thank you so much for taking the time to share your thoughts with us. We take great pride in the high standards of cleanliness we adhere to, so we are pleased that this commitment was reflected in your experience. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Warm Regards,Guest Services

10/10 優異

Paul

讚好:整潔度、職員與服務和住宿狀況
Everything is good
於 2024 年 2 月住了 3 晚
General Manager 於 2024年2月11日的回應
Dear Paul,Thank you for choosing Delta Hotels Columbia Northeast. It's a delight that you enjoyed your overall experience with us, and we look forward to welcoming you back for another 5/5 experience.Warm Regards,Guest Services

10/10 優異

Julian

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

6/10 一般

Jay

讚好:設施服務
The property itself is not bad my biggest problem was they put a dirty sheet on the bed.
Kimberly C. 於 2024年2月2日的回應
Sorry about your experience here at the Delta By Marriott. We are addressing all issues, and we look forward to seeing you in the future.

6/10 一般

Jonathan

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 8 晚
Kimberly C. 於 2024年2月2日的回應
Thank you for staying at the Delta By Marriott.

2/10 很差

Melissa

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Kimberly C. 於 2024年2月2日的回應
Thank you for staying at the Delta By Marriott.

6/10 一般

Shanelle

親子同遊
讚好:整潔度、職員與服務和住宿狀況
My stay was too short to give a great review but the front desk staff was helpful.
於 2024 年 1 月住了 1 晚
General Manager 於 2024年2月1日的回應
Dear Shanelle,Thank you so much for the feedback. While we're happy to know that our friendly team members impressed you, it's unfortunate not to receive a higher rating. In order to better address specific issues, we encourage you to reach out to us with additional information about how we could have improved your visit. We hope to hear from you soon. Warm Regards,Guest Services

10/10 優異

heather

家人同遊
Great Marriott hotel. Hot water was awesome!
於 2024 年 1 月住了 2 晚
General Manager 於 2024年1月28日的回應
Dear Heather,Thank you for your amazing review. We are glad that you appreciated our hotel and the plentiful hot water we provide for our guests during this cold winter. Visit us again for another great experience.

10/10 優異

Ashford

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good place
My stay was great I enjoyed my time there
於 2024 年 1 月住了 2 晚
General Manager 於 2024年1月28日的回應
Thank you for your wonderful rating. We are thrilled that you enjoyed your time here and had a great stay. We look forward to welcoming you back for another wonderful experience. Warm Regards,Guest Services

10/10 優異

Benita

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good place to stay
When checking in Tara was very nice and made us feel very Welcome on Friday.... The food was grate The service Anton from the bar was great as well.... Checked out Sunday and Cauntrrey hopefully I spelled her name correct was grate as well very nice and friendly..... Yes this is a place to stay and yes I will book again if we come to South Carolina
於 2024 年 1 月住了 2 晚
General Manager 於 2024年1月23日的回應
Dear Benita,One thing that you can always expect at Delta Hotels Columbia Northeast is some stellar southern hospitality. Our team, especially Tara and Anton, will be elated to be recognized for their hard work. We will certainly pass along your praise. It would be an honor to welcome you back again soon. Warm Regards,Guest Services

2/10 很差

Jeff

於 2024 年 1 月住了 1 晚

8/10 不錯

Deena

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel has everything except a microwave in the room.
於 2024 年 1 月住了 1 晚
General Manager 於 2024年1月22日的回應
Dear Deena,Thank you for choosing to stay at Delta Hotels Columbia Northeast. We are glad you enjoyed your visit and found our hotel well-equipped. Your suggestion regarding the microwave is appreciated, and we will consider it as we continue improving our amenities. Thank you for sharing your input with us, and we hope to welcome you back again soon!Warm Regards,Guest Services

4/10 欠佳

Adam

家人同遊, 伴侶同遊
From the exterior this place looks awesome but I realized it’s just a facade. We were put in our first room (yes first) and were told it had ‘unknown’ maintenance issues. Although it was sparse and the shower pressure was low it seemed ok, until 2 am when a crowd of drunks came through. My wife stuck her head out the door and asked them to be quiet. She was told to shut the f*ck up. I could no longer sleep so at 3 I went out to grab a drink from the gas station next door. There was a drunk passed out and sleeping in the hall. Obviously more supervision is needed by the staff. The next night we were placed in an ADA room. It was a bit more inviting and we slept well that night. I would not recommend staying here if you have a family because unruly guests are not controlled and the noise is horrible. It needs a lot of work to live up to what I consider Marriot standards.
於 2024 年 1 月住了 2 晚
Kimberly C. 於 2024年1月18日的回應
We are sorry for the inconvenience, this is not the standards that we provide at our hotel, and not the kind of review we like to get. I apologize your stay was not up to par if there is anything we can do to make your stay better the next time please let us know. And thank you for staying at the Delta By Marriott.

10/10 優異

Clarence

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Kimberly C. 於 2024年1月18日的回應
Thank you for staying at the Delta By Marriott.

8/10 不錯

Walker

讚好:整潔度和職員與服務
Difficult to get to.
於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月29日的回應
Dear Walker,Thank you so much for your high rating. We're sorry to hear about the difficulty you had reaching our property, though we're pleased that this seems to have been a minor setback when it comes to your trip. It would be our pleasure to welcome you again for an even better stay at Delta Hotels Columbia Northeast; until next time!Warm Regards,Guest Services

10/10 優異

Romona

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Kimberly C. 於 2023年12月29日的回應
Thank you for staying at the Delta By Marriott.

4/10 欠佳

Tiara

家人同遊, 親子同遊
讚好:設施服務
不滿:整潔度和住宿狀況
Worse experience ever with hotels . We had very bad stains in our sheets that were only visible when a flashlight was used. Room was extremely cold . Called down for maintenance & we were just sent to another room after day 2 of maintenance not arriving . I was told I would be refunded for my entire stay upon checkout i was only refunded for 3 nights . all of the water filters at the water areas were red indicating that the water was dirty . When we reported it to the staff the employee said he didn’t know how to change them. I will not be returning .
Tara 於 2024年2月5日的回應
I am so sorry about your stay issues with us at our hotel this is not the impression we want to leave with you. If there is anything we can do to improve any future stays please let us know. Thank you.

10/10 優異

Connie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Crying kid next door, so loud
於 2023 年 12 月住了 2 晚
General Manager 於 2023年12月16日的回應
Dear Connie,Thank you for choosing Delta Hotels Columbia Northeast, we're happy to earn a five-star rating from you regarding your recent visit. That being said, we're sorry to hear about your neighbors and are always willing to address any situation brought to our attention during your visit. It would be our pleasure to welcome you again in the future, so don't be a stranger!

10/10 優異

Robin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Kimberly C. 於 2023年12月6日的回應
Thank You for staying at the Delta by Marriott.

10/10 優異

John

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean environment. Appeared well kept. Thank you
於 2023 年 11 月住了 1 晚
General Manager 於 2023年12月5日的回應
Dear John,Thank you so much for choosing to stay with us at Delta Hotels Columbia Northeast. Our goal is to provide every guest with pristine accommodations, so we're thrilled that was the case for you. It was an absolute pleasure to host you, and we hope to welcome you back soon.Warm Regards,Guest Services

10/10 優異

Danny

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Kimberly C. 於 2023年11月28日的回應
Thank you for staying at the Delta by Marriott.

10/10 優異

Charles

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Kimberly C. 於 2023年11月28日的回應
Thank you for staying at the Delta by Marriott.

10/10 優異

Courtney

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Really good overall!
The place was cozy and very comfortable. I had a few issues with the toilet and refrigerator, but the service was top tier. I received a warm welcome from Dan in Guest services. Thanks Dan for the service.
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月17日的回應
Dear Courtney,We're so happy to know that you enjoyed our comfortable accommodations and friendly service during your visit! We'll be sure to pass your compliments along to Dan, and we hope to see you again in the future. Warm Regards,Guest Services

4/10 欠佳

Pamela

讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
I didn’t like the lighting in the room. It wasn’t comforting. Maybe the white eco friendly is not the best choice. I also saw a bug, staff suggested it was fruit fly. After that I was done.
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月18日的回應
Dear Pamela,Thank you for sharing your feedback. We're concerned to hear about your discomfort. Please know that we take these matters seriously and will look into ensuring higher standards of service and accommodation. We hope to have the opportunity to provide you with a more comfortable and satisfying experience in the future.Warm Regards,Guest Services

10/10 優異

Jeffery

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Kimberly C. 於 2023年11月28日的回應
Thank you for staying at the Delta by Marriott.

10/10 優異

Charles

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Kimberly C. 於 2023年11月28日的回應
Thank you for staying at the Delta by Marriott.

10/10 優異

Reyhana (York)

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was a very lovely property. Unfortunately, I wasn't there long enough to explore. The staff was very accommodating.
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月10日的回應
Dear Reyhana,Thank you for your compliments on our beautiful property and friendly staff. We're glad you enjoyed your visit, and we look forward to hosting you again at Delta Hotels Columbia Northeast!Warm Regards,Guest Services

10/10 優異

michaela

於 2023 年 11 月住了 1 晚
Kimberly C. 於 2023年11月28日的回應
Thank You for staying at the Delta by Marriott.

8/10 不錯

Robert

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Kimberly C. 於 2023年11月3日的回應
Thank you for Staying at the Delta by Marriott.

10/10 優異

Darius

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
Hotel was nice and clean! Beds and pillows were comfortable and clean! Definitely would stay again when in the area
於 2023 年 10 月住了 2 晚
General Manager 於 2023年10月29日的回應
Dear Darius,Thank you for taking the time to review Delta Hotels Columbia Northeast. We are delighted to hear that you enjoyed our comfortable beds and pillows. We look forward to your next visit and providing you with another exceptional five-star experience. Warm Regards,Guest Services

10/10 優異

Ashmatu S

讚好:整潔度、職員與服務和住宿狀況
It is a good hotel and the place is cle
於 2023 年 10 月住了 2 晚
General Manager 於 2023年10月29日的回應
Dear Ashmatu,Thanks so much for your review of Delta Hotels Columbia Northeast. We're glad to hear you enjoyed your stay! Please come back and see us soon.Warm Regards,Guest Services

10/10 優異

Robert

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kimmie at front desk was awesome and Asian lady at the bar was fabulous as well. Both very attentive and professional
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月29日的回應
Dear Robert,Our amazing staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. Thank you for the lovely review! Please come see us again soon at Delta Hotels Columbia Northeast.Warm Regards,Guest Services

4/10 欠佳

Terrance

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Kimberly C. 於 2023年10月25日的回應
Thank you for staying at the Delta By Marriott.

8/10 不錯

Arjia

家人同遊
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
I did not like the poor lighting in the room as well as the stained bed linen.
於 2023 年 10 月住了 2 晚
Kimberly.C 於 2023年10月23日的回應
Thank you for staying at the Delta By Marriott, We are sorry for the inconvenience, as our property is still under revocation. Hopefully to to see you in the future.

8/10 不錯

Mae

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
Kimberly C. 於 2023年10月24日的回應
Thank you for staying at the Delta By Marriott.

10/10 優異

Jeffrey

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Would stay again
Hallway tiles where a little rough but the room was amazing!!! We did get a handicap room. Lots of room!!! Bed was excellent, best sleep I have had in ages. Walk in shower is great. Tile in the shower does get a little slippery but the handicap bars are available!! I would stay here again!!!
於 2023 年 10 月住了 1 晚
Kimberly C. 於 2023年10月23日的回應
Thank you for staying at the Delta By Marriott.

10/10 優異

Nettie

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Kimberly C. 於 2023年10月23日的回應
Thank you For staying at the Delta by Marriott.