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Hilton Columbus/Polaris

4.0 star property
Escape to an upscale oasis where you can unwind by a warm firepit or indulge in retail therapy - then relish delicious meals crafted just for you.

Choose dates to view prices

In the heart of Polaris Fashion Place, Hilton Columbus/Polaris offers a stylish retreat. Unwind with a drink at the bar, savor breakfast at 17 Arrows Craft Kitchen, and relax by the firepit or in the spa tub. Take advantage of shopping on site and an indoor pool with sun loungers while staying connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is HK$1,033
HK$1,199 total
includes taxes & fees
31 May - 1 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 80 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8 to 17 per person
  • Uncovered self-parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Columbus/Polaris have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hilton Columbus/Polaris?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hilton Columbus/Polaris on 31 May 2026 start from HK$1,033, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Columbus/Polaris pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 80 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Columbus/Polaris?

Self-parking is available for USD 10.00 per night.

What time is check-in at Hilton Columbus/Polaris?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hilton Columbus/Polaris?

Checkout is at noon.

Where is Hilton Columbus/Polaris located?

Located in Polaris, this hotel is 0.2 mi (0.4 km) from Polaris Fashion Place, and within 12 mi (20 km) of Columbus Zoo and Aquarium and Easton Town Center. Historic Crew Stadium and Ohio State Fairgrounds are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 651 out of 1000 reviews
Rating 8 - Good. 199 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

Reviews

Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great amenities and location.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
Clean hotel with very spacious rooms and amenities like bar, restaurant, marketplace, etc. The staff was very friendly and pet friendly, although the adjoining room had 3 dogs that barked most of the day. Parking was too expensive and the exit was broken every day we were there, making us late for appointments.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we visit Columbus, we always stay at the Hilton at Polaris. It is a beautiful, very well kept hotel for visitors to the northern end of Columbus. Beautiful lobby, fast and easy check-in, and outstanding room. We love the King suite. The hotel is close to wonderful shopping and dining. A must-try if you’ve never been there.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
clean room, staff very accomodating and kind.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms courteous staff breakfast was delicious!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
The bar and restaurant are amazing!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Naomi Mojica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel amenities, drinks and food was delicious.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Clean. Comfortable Excellent food!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super clean, lots to do. Perfect stay!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable! The king beds were a nice touch. Love the big lobby and lots of room for large groups.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ambiance, friendly staff, clean
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

lynn

Liked: Cleanliness, staff & service, amenities
Over the past several years we always have chosen to stay at the Hilton Polaris while visiting Columbus. The rooms are always clean and the staff is very kind and helpful. It is within walking distance to Polaris Mall , several restaurants and stores .
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Morning breakfast served in the dining room near the fireplace, was delicious and Lauren was efficient with her service.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very clean and very nice.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. many dining and shopping options just across the street. The hot tub was very clean and relaxing. The hotel staff was friendly and helpful. I will definitely stay here again when I'm in town.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tonya

Room was clean and
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the gym was amazing. the beds were extremely comfortable and the room was clean
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant comfortable stay with family.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was delightful!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location; clean. Our room was very spacious and the staff were welcoming.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
From arrival to checkout our experience was enjoyed. We were stunned to book a room with two kings, which could not have been more perfect. We were spending the night for a girl's night out and also used the hot tub and fitness center. Spent some time in the lobby around the fireplace and bar as there was a snowstorm preventing a lot of driving. We enjoyed a great breakfast in the restaurant before we checked out. Would highly recommend this location for business events, weddings, and of course an amazing girls night in.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Gabe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here and enjoyed our stay , lovey place and close to shopping.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

RENEE

Liked: Cleanliness, staff & service, amenities
Staff was super friendly, beautiful hotel & loved the fire pit with family and friends
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spacious quiet room. With a nice comfy bed
Stayed 1 night in Jul 2025