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哥倫布格羅夫波特智選假日套房酒店 (IHG 旗下酒店)的評價

2.5 out of 5
哥倫布格羅夫波特智選假日套房酒店 (IHG 旗下酒店)
4041 Hamilton Square Blvd, Groveport, OH

評價

8.0

很好

10 分評分，優異；521 則評價中有 215 則" "
8 分評分，不錯；521 則評價中有 164 則" "
6 分評分，一般；521 則評價中有 66 則" "
4 分評分，欠佳；521 則評價中有 45 則" "
2 分評分，很差；521 則評價中有 31 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

7.6/10 

設施服務

8.0/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Roxane

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay
於 2024 年 3 月住了 1 晚

10/10 優異

Steve

讚好：整潔度、職員與服務和住宿狀況
Staff were very friendly and accomodating
於 2024 年 3 月住了 1 晚

6/10 一般

Jacquelyn

家人同遊
讚好：整潔度和職員與服務
Don’t stay on the first floor. The floor above us creaked whenever anyone walked on it. Woke us up at 3 am.
於 2024 年 3 月住了 1 晚
Uma 於 2024年4月1日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express COLUMBUS SE - GROVEPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. We strive to provide exceptional service and a memorable experience for all our guests, I am sorry for the inconvenience, please give us another chance, we will assign third floor, so you can get good sleepThanks

10/10 優異

Dana

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The front desk lady was amazing and so friendly and helpful. She made us feel we were important and mattered. I had my granddaughter with me and she was super sweet to her. Pool was nice and warm awesome stay. Thank you
於 2024 年 3 月住了 1 晚
Uma 於 2024年3月25日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express COLUMBUS SE - GROVEPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thanks for recognizing Rukhsana, she is the best team player, I am glad you guys enjoyed the warm water, best to swim when its cold outside.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 6149202400 or gm.hiegroveport@gmail.com.

10/10 優異

Arlene

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I would stay at this hotel again and future
於 2024 年 3 月住了 2 晚
Uma 於 2024年3月26日的回應
Thanks for your review, we appreciate for your business

8/10 不錯

Briana (canton)

伴侶同遊
讚好：住宿狀況
不滿：設施服務
It was very quiet not too bad at all van use a little update...i like more walk in showers at hotels then a tub but for yhe most part it pretty descent
於 2024 年 1 月住了 1 晚
Uma 於 2024年3月26日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express COLUMBUS SE - GROVEPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 一般

Carlee

於 2024 年 2 月住了 1 晚
Uma 於 2024年3月25日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express COLUMBUS SE - GROVEPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 6149202400 or gm.hiegroveport@gmail.com.

10/10 優異

Ewotch

商務旅客
於 2024 年 2 月住了 1 晚
Uma 於 2024年3月26日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express COLUMBUS SE - GROVEPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Murray

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice breakfast
於 2024 年 1 月住了 1 晚
Uma 於 2024年3月26日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express COLUMBUS SE - GROVEPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Karen

讚好：整潔度、職員與服務、設施服務和住宿狀況
I was there at a very difficult time. The staff were all amazingly kind and supportive. All of them went the extra mile to make my stay as comfortable as possible.
於 2024 年 1 月住了 3 晚
Uma 於 2024年1月28日的回應
Thank you so much for taking the time to leave us feedback. We're really grateful and appreciate, hope to see you again

8/10 不錯

Dawn

讚好：職員與服務
於 2024 年 1 月住了 1 晚
Uma 於 2024年1月29日的回應
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon

10/10 優異

Samba

讚好：整潔度、職員與服務、設施服務和住宿狀況
The manager Ahmed and the night manager (don't remember her name) went above and beyond to make sure that my stay was enjoyable
於 2024 年 1 月住了 2 晚
Uma 於 2024年1月28日的回應
Ahmed is a great front desk agent and Rukhsana for night shift, Thank you so much for taking the time to leave us feedback.

10/10 優異

Kelly

親子同遊
讚好：整潔度、職員與服務和住宿狀況
The staff have been extremely helpful and kind. Rukhsana from the front desk was exceptional.
於 2024 年 1 月住了 1 晚
Uma 於 2024年1月28日的回應
Thanks so much for your feedback makes our day hearing about how much our guest love, and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you in our hotel again

10/10 優異

Jennifer

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was the quieter of stays we have ever experienced. The building was really well upkeep and the pool temperature was perfect!! I recommend an installation of a hot tub as it would be a great upgrade. The breakfast was well staged and very tasty compared to many. And the staff was so very friendly and helpful. Ive never written a review before and well being as the staff went above and beyond each time we met and this os especially for a smile and friendly gesture is worth my time to recognize them all. Thank you for your outstanding service and hospitality.
於 2023 年 12 月住了 1 晚
Uma 於 2024年1月28日的回應
Thanks so much for your feedback, It makes our day hearing about how much our guests love and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you at our hotel again

10/10 優異

Stacey

於 2023 年 12 月住了 1 晚
Uma 於 2024年1月29日的回應
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon

6/10 一般

Ashley

多人同遊
不滿：整潔度和住宿狀況
Property is in major need of renovations. The breakfast was great and the lady running it was super sweet. However, our room was in need of the major cleaning/renovation. There was bacon left on the floor from a previous guest, overall it was just a gross room. Bathroom tile needs replaced, carpet needs cleaned, furniture was in roughy condition and the fan didn’t work. Not what I expect when stay at a Holiday Inn

8/10 不錯

Thomas (East Lansing)

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was helpful. The room was comfortable, clean, and quiet. The location is convenient for visiting family.
於 2023 年 10 月住了 1 晚

10/10 優異

Stephen

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff did a great job accomodating our very late arrival and check-in.
於 2023 年 10 月住了 1 晚

10/10 優異

Regis Armel

讚好：整潔度、職員與服務和住宿狀況
I liked the property and environment, quiet, nice, easy to park.
於 2023 年 10 月住了 1 晚

2/10 很差

Alexis

不滿：整潔度
於 2023 年 10 月住了 1 晚

10/10 優異

Ken

讚好：整潔度、職員與服務和住宿狀況
good pit stop by the interstate, clean ,safe, easy access. only complaint in the am that coffee was gone and took a long time to replace
於 2023 年 10 月住了 1 晚

10/10 優異

Andrew

伴侶同遊
Have enjoyed staying at Holiday Inn Express we try to book one every night if they are available. The hotels are very consistent across the country.
於 2023 年 10 月住了 1 晚

4/10 欠佳

Susana (Great Cacapon)

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Since i booked using Expidia, i could not change the room assigned to me. Next to the elevator and in front of the hotel cleaning room ( to laud). My room carpet smelled like moldy .. staff not very friendly. Except for 1 lady Tammy? That was super kind. All others were doing us a favor
於 2023 年 9 月住了 3 晚

6/10 一般

Boyd

讚好：整潔度和職員與服務
於 2023 年 9 月住了 1 晚
Glenda 於 2023年9月27日的回應
Dear Boyd:Thank you for leaving us a 3 out of 5 rating. We apologize that we were not able to meet your expectations. Please stop in again and give us another opportunity to improve your experience.Sincerely,Holiday Inn Express & Suites Management Team

10/10 優異

Monica

於 2023 年 8 月住了 2 晚
Glenda 於 2023年9月27日的回應
Dear Monica:Thank you for giving us a five out of five rating. We are pleased that we were able to meet your expectations. We look forward to seeing you the next time you are in the area.Sincerely,Holiday Inn Express & Suites Management Team

8/10 不錯

Angela

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Very clean place to stay. Breakfast had many good options. Had awesome staff members and the rooms were shiny clean. Comfortable beds. Great air conditioner in our room and bathroom had awesome water pressure. Only thing was the gentleman checking me in the afternoon when I arrived didnt say anything to me about a deposit. My total for 2 nights was the total he told me would that I would be charged for and when looking on my banking app it was 100 over that. Obviously I assumed thats what it was, but would've been nice to be told that at check in.
於 2023 年 8 月住了 2 晚
Glenda 於 2023年9月1日的回應
Dear Angela:Thank you for taking time out of your busy schedule to leave us a review about your stay. We are pleased that we were able to meet your expectations. We do require a deposit for incidentals at the time of check in. We return the deposit at the time of check out. Again, thank you again for leaving us a review. We look forward to seeing you the next time you are in the area.Sincerely,Holiday Inn Express & Suites Management Team

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Would choose again!
Very good! Hotel is clean, quiet, safe. Room was clean, bed comfortable, bathroom was clean/spacious. Staff very accommodating and friendly. Breakfast more than adequate with hot/cold offerings. Easy access to main highways and close to several restaurants. Two within walking distance.
於 2023 年 7 月住了 1 晚
Glenda 於 2023年9月1日的回應
Dear Guest:Thank you for the kind words about your experience at our hotel. We are pleased that you found our hotel clean, quiet, and safe, the room was clean, the bed comfortable, and the bathroom was clean/spacious. We are also pleased that the staff was very accommodating and friendly and your enjoyed the breakfast. We look forward to seeing you again the next time you are in the area.Sincerely,Holiday Inn Express & Suites Management Team

2/10 很差

真實旅客

家人同遊
不滿：職員與服務、住宿狀況和客房舒適度
No AC and bad service
A/C went out Sunday during the night. I told daytime desk clerk as I left in the Morning (8:30). Came back to the room at 5:20 pm. AC not fixed. Told Evening clerk AC not fixed.. She didn’t even move from across lobby to desk to address me. Told me she saw no orders for AC repair and maintenance left for the day. Asked for a different room and she said there were none.. Bought a fan at Walmart. Next morning told same desk clerk AC still out.. Said maintenance looked at it, but needed to move beds around. She said they would fix it that day. Came back and not fixed. Temps in high 80’s and humid. Another warm night. Checked out We’d AM. Asked for compensation. Said she would set me up on IHG and add points. Haven’t seen any yet. Will not stay there again
於 2023 年 7 月住了 3 晚
Glenda 於 2023年9月1日的回應
Dear Guest:Thank you for taking time to leave us feedback about your stay, All feedback is important to us and we use it to improve our guest experience. Let me take this time to apologize for not meeting your expectations and that you had such a bad experience with the a/c unit. We will be discussing this with our staff. It is not our standard policy to ignore our guests and not get any maintenance fixed. Again, I apologize. Please stop in again and give us another opportunity to improve upon your experience at our hotel.With warm regards,Holiday Inn Express & Suites Management Team

8/10 不錯

Fontessa

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice place I feel safe with my kids here. Clean fang tidy. Nice staff and great breakfast in AM
於 2023 年 7 月住了 1 晚
Glenda 於 2023年9月1日的回應
Dear Fontessa:Thank you for taking time to leave us a review about your stay. We are pleased that you felt safe with your kids and you found our hotel clean and tidy. We look forward to seeing you the next time you are in the area.Sincerely,Holiday Inn Express & Suites Management Team

10/10 優異

Louann

於 2023 年 7 月住了 1 晚
Glenda 於 2023年9月1日的回應
Dear Louann;Thank you for leaving us a 10 out of 10. We are pleased that we were able to meet and or exceed your expectations during your visit. We look forward to seeing you the next time you are in the area.Sincerely,Holiday Inn Express & Suites Management Team

10/10 優異

Brenda

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Barbara in food service was excellent. The rest of the staff was excellent as well. Great breakfast, large rooms.
於 2023 年 6 月住了 1 晚

10/10 優異

Susan

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 2 晚

4/10 欠佳

Charles

不滿：住宿狀況
Needs some work
Don’t know where to start. Desk clerk spent too much time trying to get us to join their frequent guest program, the room ac was not turned on and it was 86 outside ( probably 80 inside), the tv remote did not work, the outlet in the bathroom was not working ( it had been tripped and not reset), the ac floor carpet area was totally wet- out 4 feet, the only clock in the room- a tiny one on the microwave) was 2 hours off, no grab bar in the tub area (should be automatically installed nowadays). We were fairly close to a highway and there some kind of emergent activity fairly loud outside - jus for a few minutes. The halls were fairly dirty including a Q tip that was there from night to morning. A few good things- had chocolate milk, bacon, hot cinnamon rolls, quick pancakes with other stuff for breakfast. The beds were hard ( my wife likes, I don’t).
於 2023 年 5 月住了 1 晚

8/10 不錯

Nyrese

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The rooms were spacious and lovely.
於 2023 年 5 月住了 1 晚

2/10 很差

Gustave

不滿：整潔度和職員與服務
Cancel my booking
於 2023 年 5 月住了 1 晚

10/10 優異

Jodi

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Close to where we needed to go.
於 2023 年 5 月住了 6 晚

10/10 優異

Doug

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Friendly staff
於 2023 年 5 月住了 2 晚

10/10 優異

Martin

伴侶同遊
讚好：整潔度和職員與服務
Staff was excellent!
於 2023 年 5 月住了 1 晚

8/10 不錯

Bryon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚

8/10 不錯

Michael

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 1 晚

10/10 優異

Barbara

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice and clean. Staff very helpful and pleasant. I
於 2023 年 5 月住了 1 晚

8/10 不錯

KEVIN

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great staff…. Loud room.
The staff was great and accommodating. The hotel was clean and updated. The only down side was the rooms are not very quiet, you can hear everyone walking by in the hall and every time someone uses the sink or toilet in the surrounding rooms. A large enough gap around the door so the room lit up all night.
於 2023 年 4 月住了 2 晚

10/10 優異

Rita

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚

10/10 優異

James

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good property, good breakfast. Toyin & Barbara took obvious pride in the breakfast presentation and ensuring you had a good experience.

10/10 優異

Thomas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice play to stay!
Nice place to stay. Clean, great customer service. Good price. Great breakfast with lots of hot and cold choices!
於 2023 年 4 月住了 1 晚

8/10 不錯

james

家人同遊
讚好：整潔度和職員與服務
Wish the TV had worked
於 2023 年 3 月住了 1 晚
Uma 於 2023年3月29日的回應
I want to apologize for the tv issues and to assure you that this inconvenience has been addressed thanks to your feedback.

10/10 優異

Richard

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚
Uma 於 2023年3月4日的回應
Thank you for staying with us, We are so happy you enjoyed your stay and we hope to see you again soon!

10/10 優異

SUSAN

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚
Uma 於 2023年3月4日的回應
Thank you for staying with us, We are so happy you enjoyed your stay and we hope to see you again soon!

10/10 優異

herschel

於 2023 年 2 月住了 1 晚
Uma 於 2023年3月29日的回應
Thanks for your feedback !!

8/10 不錯

Herbert

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good experience for a business trip, only things that could be improved are the cable service for ease of use and selection. It’s like something from the 90’s and some healthy selections at breakfast. Otherwise it was really good, the staff was great.
於 2023 年 2 月住了 2 晚
Uma 於 2023年2月20日的回應
Thank you for the good review! I will let the staff know they are doing a good job, Please come back and visit again soon