The room we stayed in was not the room in the pictures on the listing. The building has a chemical smell to it and the apartment where we stayed was not clean. The host was not very responsive as I messaged her 3 times, called once and texted once about verifying our reservation and when we checked in, I again messaged her 3 times and texted her about needing shampoo and conditioner and also asked why the room was different then the room in the listing. She said she would have shampoo and conditioner dropped off but that never happened. The carpets in the apartment were stained and dirty and there was a very stale and chemical smell as soon as we walked in. We had to wash the bed sheets before we were able to sleep on them and if this was not a non refundable booking, we would have left as soon as we walked into the room. Not a good experience and the host has good auto responder messages setup but there is very little personal response to guest messages. I would not recommend this apartment or this host. My wife and I were very disappointed with our experience from start to finish. Plenty of good hotels in the area that will deliver a much better customer experience.