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麗笙田納西州庫克維爾鄉村套房酒店的評價

2.5 out of 5
麗笙田納西州庫克維爾鄉村套房酒店
1151 South Jefferson Avenue, Cookeville, TN

評價

8.8

優異

10 分評分，優異；1004 則評價中有 590 則" "
8 分評分，不錯；1004 則評價中有 244 則" "
6 分評分，一般；1004 則評價中有 96 則" "
4 分評分，欠佳；1004 則評價中有 48 則" "
2 分評分，很差；1004 則評價中有 26 則" "

8.6/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Joseph

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We've stayed here Several times and everytime is awesome. The staff of friendly ave caring. The breakfast is outstanding we highly recommend staying here.
於 2024 年 4 月住了 2 晚

8/10 不錯

Katherine

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property looks brand new. Staff was friendly and helpful but inside the room the furniture looks older and they have a carpet strip glued the the wall and that was falling off and was hiding crumbling plaster. I spite of that the bed was comfortable and very spacious. The towels were the softest I have ever had in ANY hotel! I would stay here again. They are pet friendly but the $35 non refundable pet deposit is high.
於 2024 年 5 月住了 1 晚
Denise 於 2024年5月5日的回應
Thank you so much for your review and we do very much appreciate your feedback. We do hope next time in the area that you will stay with us again.

4/10 欠佳

Joe (Matthews)

不滿：整潔度、職員與服務和住宿狀況
smelled like pee and smoke in the lobby. Felt like a hospital from the 1970's. Staff very rough around the edges. Worst place I've stayed in years and years.
於 2024 年 4 月住了 3 晚
Denise 於 2024年4月28日的回應
Thank you for your feedback. We do our best to always keep our lobby as clean as possible and apologize if someone on our desk appeared to be "rough around the edges". We do appreciate your comments.

10/10 優異

Judy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very consistent in service and cleanliness
於 2024 年 4 月住了 1 晚
Denise 於 2024年4月28日的回應
Thank you so much for you positive rating and feedback. We truly hope you will be able to stay with us again in the near future.

10/10 優異

jean

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place to stay
於 2024 年 4 月住了 1 晚
Denise 於 2024年4月22日的回應
Thank you so very much for your wonderful review and I do hope that you will be able to stay with us again real soon.

10/10 優異

Brenda (Danvers)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was very clean and staff was friendly. Breakfast was very good.
於 2024 年 4 月住了 2 晚
Denise 於 2024年4月17日的回應
Thank you so much for your feedback and rating of your stay with us. We do hope you will be able to stay with us again soon.

10/10 優異

Kelsey

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Little rough getting out of during rush hour, would be nice if they had a cut theough to road back by sams club so you can get to the light.
於 2024 年 4 月住了 2 晚
Denise 於 2024年4月16日的回應
We do agree it can be difficult getting out sometimes, which is why they are widening the road so hopefully next time you come visit it will be better.

10/10 優異

Lawson

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
my wife and I had reservations for last night, but in the morning, we both contacted some type of bug, and were very sick all day..We needed a place to lay down to try to get better..we called the front desk about 1pm and told the lady at the desk what our situation was and she immediately got a room cleaned and ready for us..I did not catch her name, but she is a major star for you, and would like for her to know just how much we appreciated her going out of the way to help us..I failed to get her name but she did tell me that she was a military child..
於 2024 年 4 月住了 1 晚
Denise 於 2024年4月16日的回應
Thank you so much for your review and your feedback. We will definitely let Lisa know about your compliments on her and do hope you will be back to stay with us.

8/10 不錯

Brooke

伴侶同遊
讚好：職員與服務和住宿狀況
This was a nice stay for the price. There was plenty of parking and the staff was nice. Our room was clean for the most part. There was some of the siding on the wall that was peeling off that they hid with a chair. There was also some splatter of something (that seemed like dried blood) on the wall by the bed. It wasn’t a lot, but it was enough to notice. We also were woken up by housekeeping early in the morning because we forgot to put out the do not disturb sign on our door. I figured they would know someone was still in the room until we checked out. The bed was comfortable and clean. The fridge kept things cool.
於 2024 年 4 月住了 1 晚
Denise 於 2024年4月13日的回應
Thank you for taking the time to provide your feedback in regards to your stay. We do hope next time in the area that you will stay with us again.

10/10 優異

Christine

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay! There are lots of restaurants gas stations and shopping, too. The breakfast was great with good options.
於 2024 年 3 月住了 1 晚
Denise 於 2024年4月4日的回應
Thank you so very much for your wonderful review and feedback. We truly hope you will stay with us again in the future.

8/10 不錯

Cassie

讚好：整潔度、職員與服務和住宿狀況
Clean, easy to access, good breakfast.
於 2024 年 3 月住了 1 晚
Denise 於 2024年3月24日的回應
Thank you so much for your review and feedback about your stay with us. We do hope that you will stay with us again in the future.

6/10 一般

Stacy

I didnt like how noisy the hotel is, i can hear everything that goes on in the hallway. I also wish there was a shelf in the bathroom.
於 2024 年 3 月住了 1 晚
Denise 於 2024年3月24日的回應
Thank you for taking the time to share your feedback and we apologize for any noise you may have heard during your stay with us.

10/10 優異

Nelda

讚好：整潔度、職員與服務和住宿狀況
We had to find a place to stay because of traffic delay and traveling was small children. We found availability here even though it was late and the whole check in process was smooth and efficient. Staff very friendly and a smiling face was appreciated after a long drive in the rain.
於 2024 年 3 月住了 1 晚
Denise 於 2024年3月24日的回應
Thank you so much for your wonderful review of our Hotel and your stay with us. We do hope next time in the area that you will stay with us again.

10/10 優異

Terry

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Not at this time
於 2024 年 3 月住了 1 晚
Denise 於 2024年3月19日的回應
Thank you so much for your 5 star review. We truly do hope next time in the area that you will be able to stay with us again.

2/10 很差

Nancy

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
Denise 於 2024年3月20日的回應
We do apologize for any issues you may have had during your stay that prompted the rating. We would appreciate any feedback in order to insure issues are addressed.

6/10 一般

Melissa

家人同遊
讚好：職員與服務和設施服務
不滿：整潔度
The staff was friendly enough and the bed was comfortable. There were little dead worms and a few other grody bugs on the floor in our room.
於 2024 年 3 月住了 1 晚
Denise 於 2024年3月16日的回應
Thank you so much for your rating and taking the time to fill out the survey. We do hope next time in the area you will stay with us again.

10/10 優異

Julie

Staff was great, room was nice some updates needed, okay breakfast. Would stay again
於 2024 年 3 月住了 2 晚
Denise 於 2024年3月12日的回應
Thank you so much for taking the time to rate your stay with us and your feedback. We do hope you will be able to stay with us again soon.

10/10 優異

Christine (Plaquemine)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great view out of our room window
於 2024 年 2 月住了 1 晚
Denise 於 2024年3月12日的回應
Thank you so much for taking the time to rate your stay with us and your feedback. We do hope you will be able to stay with us again soon.

10/10 優異

erica

家人同遊, 商務旅客
讚好：整潔度和職員與服務
不滿：設施服務
I would give this property a 5 star rating if the actual rooms were up to par. The cleanliness, staff, common areas and parking were all fantastic. The ability to easily access and leave was great. Convenient location as well. The only thing that really needs an overhaul are the rooms. Very dated as far as furniture and finishes. The tv console in our room had apparently gotten wet during some sort of flood and the bottom was falling apart. Our room also had a dehumidifier in it which led me to believe there were moisture issues. Yuck. Other than the room itself the hotel and stay were great. We were there for a few days with our team for the state basketball championships (which we won) and the staff went above and beyond to accommodate us and make sure everything was taken care of. If the rooms get updated this would be a 5 star for sure in my opinion minus having a restaurant/bar on property.
於 2024 年 2 月住了 1 晚
Denise 於 2024年3月6日的回應
Thank you so very much for your wonderful rating and feedback. We are actually going to be updating the furniture in our rooms this year. We were happy to have you all here with us and do hope you all come back again soon.

10/10 優異

David

讚好：整潔度、職員與服務和住宿狀況
Jjj
於 2024 年 2 月住了 1 晚
Denise 於 2024年3月6日的回應
Thank you so very much for you wonderful rating of your stay with us. We do hope next time in the area that you will be able to stay with us again.

10/10 優異

jan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Happy times @
於 2024 年 2 月住了 2 晚
Denise 於 2024年2月27日的回應
Thank you so very much for your rating of your stay with us. We do hope you will stay with us again when you are in the area.

10/10 優異

Gary

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was very reasonable and a nice breakfast.
於 2024 年 2 月住了 1 晚
Denise 於 2024年2月26日的回應
Thank you so much for your review and we do hope you will be able to stay with us again soon.

8/10 不錯

amber

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Very spacious
於 2024 年 2 月住了 1 晚
Denise 於 2024年2月26日的回應
Thank you so much for your review and we do hope you will be able to stay with us again soon.

10/10 優異

Aleksandr

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and clean.
於 2024 年 2 月住了 1 晚
Denise 於 2024年2月21日的回應
So glad to see you had a great stay with us and do hope you will stay with us again in the future.

8/10 不錯

Sarah

讚好：整潔度和住宿狀況
Check in was average.
於 2024 年 2 月住了 1 晚
Denise 於 2024年2月21日的回應
So glad to see you had a great stay with us and do hope you will stay with us again in the future.

10/10 優異

Rebecca

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It's so close to interstate and ALL other amenities for the shopping centers and overall fun 😊 THANKS 👍 we will return
於 2024 年 2 月住了 1 晚
Denise 於 2024年2月8日的回應
Thank you so much for your wonderful review and feedback. We do hope you will be returning soon.

8/10 不錯

Kristy

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Staff was empowered to solve problems
Front desk staff was friendly and accommodating when my friend and I changed our reservations last minute. The room was clean and comfortable, plenty of free parking, and more affordable than many other choices. Breakfast was understaffed, however.
於 2024 年 2 月住了 1 晚
Denise 於 2024年2月5日的回應
Thank you so much for your wonderful review and feedback. We do hope you will be able to stay with us again real soon. We do apologize if you had any issues at all with Breakfast.

10/10 優異

Paul (Kingsport)

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was our first time staying at a Country Inn and Suites and we enjoyed it! The hotel was pet friendly as we travel with our great dane a lot. And the staff was wonderful too, they made us a fresh pot of coffee, hot water for tea, and gave our pet some treats. The beds were comfortable and we enjoyed the breakfast. We didn't have anything negative about our stay or the hotel.
於 2024 年 2 月住了 1 晚
Denise 於 2024年2月5日的回應
Thank you so much for your wonderful review and feedback. We do hope you will be able to stay with us again real soon.

8/10 不錯

Stephan

讚好：職員與服務和住宿狀況
Pleasant stay
於 2024 年 2 月住了 1 晚
Denise 於 2024年2月4日的回應
Thank you for taking the time to rate your stay with us. We do hope you will be able to come see us again in the near future.

10/10 優異

Santonio

於 2024 年 1 月住了 1 晚
Denise 於 2024年3月21日的回應
Thank you so very much for your wonderful rating of your stay with us. We do hope you will be able to stay with us again real soon.

10/10 優異

Stephanie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Denise 於 2024年2月4日的回應
Thank you for your rating. We hope you stay with us again soon.

10/10 優異

Jordan

於 2024 年 1 月住了 1 晚
Denise 於 2024年2月4日的回應
Thank you for your rating. We hope you stay with us again soon.

10/10 優異

Debbie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean & comfortable. I would’ve given a five but the bathtub faucet is steadily dripping and bathroom sink is a slow drain. The food was warm and plentiful. Not great. Tasting coffee or hot chocolate. The staff were friendly and healthy. Thank you.
於 2024 年 1 月住了 1 晚
Denise 於 2024年2月4日的回應
Thank you for your rating and we appreciate the feedback. We hope you stay with us again soon.

10/10 優異

Robert

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Employees were polite and on their game. Great experience.
於 2024 年 1 月住了 1 晚
Denise 於 2024年2月4日的回應
Thank you for your rating. We hope you stay with us again soon.

10/10 優異

Kenneth

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Denise 於 2024年2月4日的回應
Thank you for your rating. We hope you stay with us again soon.

10/10 優異

Stacy

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The staff was wonderful and was looking oit for their guests. Will definitely stay there hands down anytime. Just wish they had an indoor pool or hot tub. Perfect location and not able to hear the traffic.
於 2024 年 1 月住了 2 晚
Denise 於 2024年2月4日的回應
Thank you for your rating. We hope you stay with us again soon.

6/10 一般

真實旅客

不滿：整潔度
Not the cleanest
The hotel was okay. The room seemed clean at first glance but there was something on the floor was dog was licking that I wiped up, there was hair stuck to the wall, nail clippings on the floor, and the baseboards were coming off the wall with nails exposed. When picked my dog’s bowl off the floor, the bottom was disgusting. I’m not sure it had really been cleaned.
於 2024 年 1 月住了 1 晚
Denise 於 2024年2月4日的回應
Thank you for taking the time to share your feedback with us. We do apologize for any issues you may have had.

10/10 優異

Stacy

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Highly recommend
於 2024 年 1 月住了 4 晚
Denise 於 2024年2月4日的回應
Thank you for your rating. We hope you stay with us again soon.

10/10 優異

Joseph

於 2024 年 1 月住了 1 晚
Denise 於 2024年2月4日的回應
Thank you for your rating. We hope you stay with us again soon.

8/10 不錯

Arianna

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff , clean spacious room.
於 2024 年 1 月住了 3 晚
Denise 於 2024年2月4日的回應
Thank you for your rating. We hope you stay with us again soon.

8/10 不錯

David

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
Denise 於 2024年2月4日的回應
Thank you for your rating. We hope you stay with us again soon.

10/10 優異

Elizabeth

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay!
This was a spur of the moment trip to check on sick family. The front desk staff was so professional and compassionate.!
於 2023 年 12 月住了 1 晚
Denise 於 2024年2月4日的回應
Thank you for your rating. We hope you stay with us again soon.

10/10 優異

William

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice trip
Family trip to visit.
於 2024 年 1 月住了 1 晚
Denise 於 2024年2月4日的回應
Thank you for your rating. We hope you stay with us again soon.

10/10 優異

Brian

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Denise 於 2024年2月4日的回應
Thank you for your rating. We hope you stay with us again soon.

10/10 優異

Ganesh

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Denise 於 2024年2月4日的回應
Thank you for your rating. We hope you stay with us again soon.

10/10 優異

d

寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Denise 於 2024年2月4日的回應
Thank you for your rating. We hope you stay with us again soon.

10/10 優異

Kelly

家人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 12 月住了 1 晚
Denise 於 2024年2月4日的回應
Thank you for your rating. We hope you stay with us again soon.

8/10 不錯

Brandy

家人同遊
讚好：整潔度、職員與服務和設施服務
It did smell like smoke on our floor. I am assuming they had smoking and nonsmoking rooms on the same floor. However, our room did not smell of smoke just we just covered our mouth and nose as we walked down the hall to elevator.
於 2023 年 12 月住了 1 晚
Denise 於 2024年2月4日的回應
Thank you for your rating. We hope you stay with us again soon. We also appreciate all your feedback.

10/10 優異

Tanya

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
denise 於 2024年2月4日的回應
..

8/10 不錯

Corliss

讚好：整潔度和職員與服務
於 2023 年 12 月住了 6 晚
Denise 於 2024年2月4日的回應
Thank you for your rating. We hope you stay with us again soon.