Assigned a room a long walk away with stairs up & down. No offer to help with luggage. Room door not self closing, had to be slammed. Housekeeping walked in with do not disturb sign out. Older property. Restaurant closed. We are able bodied but handicapped could not stay here.
Julia
2025 年 7 月入住 2 晚
8/10 还可以
Bruce
与配偶出行
2025 年 7 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Near transportation system and major attractions. Hotel's front desk staff are courteous and helpful. Rooms are nice and spacious.The bath tub is high and slippery and therefore a bit hard to get in and out. Breakfast was simple, but adequate. It would be good to have a dresser with drawers to be able to unpack our suitcases.
Bruce
2025 年 7 月入住 4 晚
8/10 还可以
John,Marietta
2025 年 7 月 23 日
满意:住宿条件和设施,员工和服务
Junior suite was very nice
John
2025 年 7 月入住 3 晚
8/10 还可以
Charlotte,Washington
2025 年 7 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful lobby and great location; very nice breakfast. Bathtub was a problem, too difficult to access.
Charlotte
2025 年 6 月入住 6 晚
10/10 超赞
Kalambayi
与配偶出行
2025 年 7 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved the location which is near all major activities and the willingness to help by the hotel staff.
Kalambayi
2025 年 7 月入住 3 晚
10/10 超赞
Jia-en
与配偶出行
2025 年 7 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, impeccably clean rooms and very friendly staff. Highly recommended!
Jia-en
2025 年 7 月入住 2 晚
8/10 还可以
Emmanuel
与配偶出行
2025 年 7 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel très bien placé. Chambre un peu petite mais très propre
Location de vélo à l hôtel très pratique
Emmanuel
2025 年 7 月入住 3 晚
10/10 超赞
Jamie
团体旅客
2025 年 7 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Such a great location, quiet, and comfortable. Easy walk to public transportation + so much to do around the property. The staff is very helpful + friendly. Definitely recommend & would stay here again.
Jamie
2025 年 7 月入住 4 晚
6/10 一般
sarah
与家人出行
2025 年 7 月 17 日
Didn’t like the bedding, very thin mattress when worse pillows which were aware and small and not comfortable at all
sarah
2025 年 7 月入住 3 晚
8/10 还可以
janinne
2025 年 7 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Hotel was beautiful, great location, staff were very friendly. Would stay again.
janinne
2025 年 7 月入住 4 晚
4/10 很差
Terresa
商务旅客
2025 年 7 月 17 日
不满意:住宿条件和设施,清洁度
worst housekeeping I had ever experienced in my life. In my five days stay, two days they forgot to clean the room, even with please clean the room sign on. Other time they forgot the towels, drinking glasses and coffee cup.
Terresa
2025 年 7 月入住 5 晚
10/10 超赞
Stevens
与家人出行
2025 年 7 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the structure-architecture of the hotel and especially the location - we were so close (walking) to so many attractions in Copenhagen
Stevens
2025 年 7 月入住 2 晚
10/10 超赞
Andrew
2025 年 7 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
The Phoenix was located perfectly for walking to the Palace, Nye Haven for dining and so many shops. Great place!
Andrew
2025 年 7 月入住 4 晚
8/10 还可以
Robert
2025 年 7 月 13 日
满意:清洁度、服务设施、住宿条件和设施
The location was very central.
Robert
2025 年 7 月入住 4 晚
2/10 糟糕
Gil
商务旅客
2025 年 7 月 13 日
不满意:住宿条件和设施,服务设施
Sub par in every respect. Bed uncomfortable. Floor slanted.
Gil
2025 年 7 月入住 2 晚
10/10 超赞
Shannon
与家人出行, 团体旅客
2025 年 7 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Great location, 2 city blocks to everything you want to see. Staff was very friendly, rooms were clean and quiet. Would definitely stay again.
Shannon
2025 年 7 月入住 4 晚
8/10 还可以
Christine
2025 年 7 月 9 日
满意:住宿条件和设施,清洁度
Easy, great stay at a centrally-located hotel. Only major con is the way the room is set up - there’s only really space to lay your luggage out in the front of the room, and the bathroom door doesn’t stay open so I needed to use my luggage to keep the door open. Also, the mini bar people come pretty early like 9AM.
Christine
2025 年 7 月入住 5 晚
8/10 还可以
Dean
2025 年 7 月 8 日
满意:住宿条件和设施,清洁度
The bed was one of the best we have slept in. The bath tub was very small. We booked a room with access to the Executive Lounge. I would not recommend the extra expense as there is not much of a selection of items. Other than that the hotel is in an amazing location and the staff was friendly.
Dean
2025 年 7 月入住 3 晚
8/10 还可以
Jane Susan
2025 年 7 月 7 日
Jane Susan
2025 年 6 月入住 4 晚
8/10 还可以
CHANGBIN
2025 年 7 月 6 日
CHANGBIN
2025 年 6 月入住 2 晚
6/10 一般
Isabella,New York
与配偶出行
2025 年 7 月 4 日
满意:清洁度
I would have given this otherwise lovely hotel a higher rating. But there was NO means of accessing the hotel’s entrance, lobby area on level ground. Guests needed to use STEPS to get up to lobby. Plus a few more to reach my room. This posed a challenge for anyone who used a mobility device (in my case, a Rollator walker.) as well as anyone with heavy luggage.It was NOT mentioned on Expedia website (nor their own website) that the property was not wheelchair accessible.
Isabella
2025 年 6 月入住 5 晚
10/10 超赞
mark
2025 年 7 月 4 日
满意:住宿条件和设施,清洁度
Had a lovely corner suite with lounge access. Snacks and food in the lounge could have much better.