「We are frequent guests at this hotel. We always stay at this hotel when travelling to Sudbury. For the most part it’s always been good. This weekend wasn’t the case. On Sunday morning around 9:00am one of hotel staff knocked on door to our room. Instead of waiting for us to answer the door he opened the door manually and was about to just walk in. He noticed we were still in room, said sorry and closed door. About :30min later a different patron just opened the door and walked in. ...
「I liked it being close to a lot of places and the room was clean.
I disliked the inevitable banging of main entrance doors when other people came in and out.
I disliked the staff taking a very long time to find our booking and actually told us we did not book because they could find it although in the end they found it. A little more familiarity with the booking system would make check-in less stressful.
I disliked the fact that the lady confirmed with me on the phone when I called that...