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"Clean room amazing staff and great breakfast"

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"I didnt expect a top rated hotel especially as it was a very good deal . But what i got was a very good experience, frienly staff, in a great position by the canals.. and good choice of music!! "

"Hotel very tired and the rooms sub standard "

"Lovely big room with everything we needed. We did have a step into the bathroom which customers need to be aware of. Bathroom was super clean. Staff were very friendly and helpful. We needed to check in early and our bags were kept safely although our room was ready for us soon after our arrival. Breakfast was great value for money. Tea and coffee was served at the table with continental or full English options available. Had a drink outside on the street side terrace in the sunshine before walking to the Curve theatre/city centre which is approximately a ten minute walk away. The bar was open on our return later in the evening and served our party a good variety of drinks including cocktails and tea and coffee. Overall a lovely welcoming experience and would recommend if you’re looking for a city break."

"Lovely stay although we did not need the disabled room so would have been nice to be asked "

"Staff friendly, clean room, mattress not right for me but hubby ok, breakfast one morning not as good as other, food ok, but luke warm"

"lovely clean hotel, but be warned parking is expensive like a lot of hotels"

"Great. Room was fab, staff attentive, parking easy. Will return "