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希爾頓古玩精選德爾海灘村莊酒店的評價

4.5 out of 5
希爾頓古玩精選德爾海灘村莊酒店
1500 Orange Avenue, Coronado, CA

評價

9.0

卓越

10 分評分，優異；77 則評價中有 57 則" "
8 分評分，不錯；77 則評價中有 8 則" "
6 分評分，一般；77 則評價中有 7 則" "
4 分評分，欠佳；77 則評價中有 2 則" "
2 分評分，很差；77 則評價中有 3 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.2/10 

設施服務

9.4/10 

住宿狀況

9.4/10 

環保程度

評價

8/10 不錯

Ye

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
别墅和酒店有点让人混淆，门童下意识认为我们是入住酒店的，结果开车兜了几个来回。入住的时间有点长。不过别墅本身很赞，到海边沙滩很方便。酒店建筑很漂亮，海边风景很美。
於 2019 年 9 月住了 1 晚

10/10 優異

Marguerite (Las Vegas)

讚好：職員與服務
No room service… room service is everything to me while vacationing. And a lot of renovations going on.. so spa was relocated. Took away from the experience. They should lower spa prices if can’t use a steam room , jacuzzi etc …
於 2024 年 3 月住了 2 晚

10/10 優異

Art

讚好：整潔度、職員與服務和住宿狀況
Amazing experience
於 2024 年 3 月住了 2 晚

10/10 優異

Karen (Huntington Beach)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We go to The Del for the 'old style' service. This grand and luxurious hotel has always been a wonderful retreat, and we go several times a year. It feels like home. At this time, the true value for ultimate service and hospitality is at Beach Village. If you want a lovely oceanfront hotel, stay in the Victorian building or the Shorehouse. If you want true luxury and service that stands the test of time, you have to stay in the Beach Village. I recommend it very highly.
於 2023 年 11 月住了 2 晚

10/10 優異

Pamela

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everything was good except that the fire alarms on the room where low on battery and the key card to open the room also had a low battery they had to come and fix it while it was almost 9-10 pm
於 2024 年 2 月住了 1 晚
Reservations 於 2024年2月19日的回應
We're glad that you enjoyed everything except for the door challenges and we look forward to welcoming you back in the future!

10/10 優異

Marty

讚好：整潔度、職員與服務和住宿狀況
WE LIKED EVERYTHING!
於 2023 年 12 月住了 3 晚

10/10 優異

Dennis

家人同遊, 親子同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect location to view the sunset. Very convenient location. Our family had a great time. You have to experience the Christmas at the Hotel Del! Christmas at the beach is done best in Coronado, San Diego!
於 2023 年 12 月住了 2 晚

10/10 優異

Lonnie

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Darryl

讚好：整潔度和職員與服務
於 2023 年 11 月住了 4 晚

10/10 優異

Joseph

於 2023 年 9 月住了 1 晚

10/10 優異

Bela

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My best vacation on last time! promise to come back for sure! Now this place will be my favorite! Location, service, restaurants nearby , everything was wonderful
於 2023 年 8 月住了 3 晚

10/10 優異

Rolana

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 2 晚

10/10 優異

Cynthia

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely room with a beautiful view of the ocean, wonderful relaxing stay!
於 2023 年 7 月住了 2 晚

10/10 優異

Christina

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 3 晚

6/10 一般

Joseph

家人同遊, 商務旅客
讚好：整潔度和職員與服務
On of the two villas I rented was a two bedroom The villla didn’t have hot water for both units requiring cold showers to start the morning off This was repaired later the day. One of the bedrooms never had a working Tv. It would have been nice to know the complex was under construction and the main pool nearest out villa was closed. Lastly I’d expect room service to be an option which wasn’t
於 2023 年 5 月住了 2 晚

10/10 優異

Christine

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 2 晚
KBJ 於 2023年5月26日的回應
Thank you for your feedback! I will be sharing this with our team!

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Claire at the Village was over the top helpful the Valet team was really great and the Buffet and views were great the Cottage at the beachfront with fire pit was so Beautiful definitely would recommend this spot!!!!
於 2023 年 3 月住了 2 晚

6/10 一般

Emily

於 2023 年 2 月住了 1 晚
Christina 於 2023年3月8日的回應
Thank you Emily for coming to stay with us! Are there any areas of concern regarding our staff that you would like to share with us?

10/10 優異

Jacqueline

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a beautiful property. One of the best in San Diego. Pricey but with it. Recommend
於 2022 年 12 月住了 1 晚
KBJ 於 2022年12月12日的回應
Thank you for sharing your experience and come back and visit us again!!

10/10 優異

Dante

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Location and view.
Christina 於 2022年12月7日的回應
Thank you for coming to stay with us and for the wonderful review! Best Regards- Christina

10/10 優異

Siana

讚好：整潔度、住宿狀況和客房舒適度
於 2022 年 11 月住了 2 晚
KBJ 於 2022年11月28日的回應
Thank you for your kind words and sharing your feedback!

10/10 優異

Molly

讚好：職員與服務、設施服務和住宿狀況
於 2022 年 10 月住了 3 晚

2/10 很差

veronica

於 2022 年 9 月住了 2 晚

4/10 欠佳

Halla

家人同遊
讚好：職員與服務和住宿狀況
不滿：整潔度
Friendly staff. Online description. Was totally not what I booked. It was not on the water but rather in a complex building of small rooms
於 2022 年 7 月住了 2 晚
Christina 於 2022年7月25日的回應
Hello - We are truly sorry that you did not enjoy your stay as much as we would have C hoped. You did book two guestrooms and not a connecting suite prior to your stay. We would have moved you to a suite if we had had one available but regrettably, we were at capacity. We are really sorry. We hope at some point in the future you will book again through Expedia. When that happens, please contact us right away so we can check the booking and make sure it is a two bedroom Suite. Thank you for coming to stay with us~

10/10 優異

Thatcher

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Top notch service at a top notch resort.
We had a wonderful time over Easter weekend. Service was incredible (which has become very hard to come by these days). The only recent stay we've had where service was this good was the St. Regis Bora Bora. Everyone was helpful. Food service was good and fast. The resort was very crowded and yet everything worked like clockwork. Very efficient. We will definitely be back.
於 2022 年 4 月住了 4 晚
Christina 於 2022年5月11日的回應
Hello - Thank you so much for staying with us over Easter weekend. We are so happy you had a good time! Best - Chrisitna Deroche

10/10 優異

jeffrey

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fantastic
於 2022 年 4 月住了 3 晚
Christina 於 2022年4月14日的回應
Hello - We are so happy you had a great time with us! Thank you for letting us know.// Christina

8/10 不錯

Jane

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Exquisite location, remarkably appointed grounds, overall the maintenance is exceptional. We had one of the Villas with a full kitchen and adjoining room to celebrate a special occasion. The ice maker in the full kitchen side was broken which we reported and never repaired, but we utilized the ice maker from the other room, so no problem for us. Disappointing that they said they would fix it and never did. The kitchen was well stocked and we were able to prepare a fabulous in house brunch the day we left. The beds were super comfy, my only negative was that the towels were dingy and scratchy, which was so confusing to me given the quality of everything else.
於 2022 年 3 月住了 2 晚
Christina 於 2022年4月11日的回應
Hello Jane- Thank you for coming to stay with us. So glad you had a good time overall and your thoughts on the things that need fixing have been communicated to our Executive Team.// Christina

10/10 優異

ELIZABETH (Santa Fe)

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great room, beautiful property, excellent staff. Teens in the adult pool until very late, but that and no room service were the only issues. Otherwise, excellent.
於 2022 年 2 月住了 1 晚
Christina 於 2022年4月11日的回應
Thank you for coming to stay with us. We have communicated your comment on teens in the adult pool. Appreciate the feedback on this! Christina

10/10 優異

Christopher

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Amazing service and location
於 2021 年 11 月住了 3 晚
Christina 於 2021年12月7日的回應
Hello Christopher - We are so happy you enjoyed your stay with us. Hope to see you again soon~ Christina

10/10 優異

Lyle

於 2021 年 11 月住了 1 晚
Christina 於 2021年11月23日的回應
We are so happy you enjoyed your stay! Thank you for coming to visit.

10/10 優異

Lindsey (Galveston)

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Great property and close to everything
於 2021 年 10 月住了 2 晚
Christina 於 2021年11月1日的回應
Hello Lindsey - We are so happy you enjoyed your stay with us. Thank you for coming to visit/ Christina

10/10 優異

james

於 2021 年 9 月住了 3 晚
Christina 於 2021年10月7日的回應
Thank you for coming to stay with us !

6/10 一般

Ruth

於 2021 年 9 月住了 2 晚
Christina 於 2021年9月23日的回應
Hello Ruth- Thank you for coming to stay with us. I see you gave us only a 6 out of 10 rating. Can I help with anything? Need to know when you stayed with us and your last name. Thanks- Christina

8/10 不錯

真實旅客

親子同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
.
於 2021 年 7 月住了 2 晚
Christina 於 2021年8月17日的回應
Thank you for coming to stay with us! Christina Deroche, Leisure Sales

6/10 一般

christopher

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
於 2021 年 6 月住了 3 晚
Christina 於 2021年6月22日的回應
Hi Christopher - Thank you for coming to stay with us. We hope you enjoyed your time at The Resort. Christina Deroche Director of Leisure Sales

10/10 優異

kelly

家人同遊, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 6 月住了 3 晚
Christina 於 2021年6月22日的回應
Hi Kelly - Sounds like you enjoyed your time with us ! Thank you so much for coming to stay- Christina Deroche- Director of Leisure Sales

6/10 一般

真實旅客

於 2021 年 5 月住了 1 晚
Christina 於 2021年6月22日的回應
Thank you for coming to stay with us. I hope you had a good time at The Del and Beach Village.

10/10 優異

Thuy-Linh

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 4 月住了 1 晚
Christina 於 2021年6月4日的回應
Hello there - Thank you for coming to stay with us. So happy you enjoyed your stay. Hope to see you again soon- Best - Christina Deroche, Reg Director of Travel Industry Sales

10/10 優異

Douglas J.

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 1 晚
Christina 於 2021年6月2日的回應
Dear Douglas J- Thank you for coming to stay with us! We are so glad you enjoyed your time with us. Hope to be able to welcome you again soon- Christina Deroche- Regional Director of Travel Industry Sales

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent service! From the valet, who knew our names from day one, to the concierge attending to all of our needs, to the excellent bar tenders who remembered our drinks. . . truly a wonderful experience
於 2021 年 4 月住了 3 晚
Christina 於 2021年6月2日的回應
Dear Anonymous - Thank you for coming to stay with us. Hope to see you again soon~ Christina Deroche, Regional Director of Travel Industry Sales

6/10 一般

真實旅客

家人同遊
讚好：整潔度和職員與服務
So overall the location is great and the beach is well maintained. We stayed in an ocean view room at the beach village, not the suite, just the room with two beds. However for the price that is charged, two things stand out like a sore thumb: 1) You cannot control the air conditioning in your room. There is a unit but it’s controlled by a master switch which is not central but In a master suite ! That is kind of unbelievable. 2) The patio privacy is appalling. All the units in a floor are actually connected. One day, the neighbor’s dog walked from their patio and into our room! Another day , a somewhat intoxicated woman living in a unit 1 over , almost walked across one unit and almost into our unit. If I hadn’t walked out onto our patio , she would have just walked in. Again, inexcusable.
於 2020 年 12 月住了 10 晚
Christina Deroche 於 2021年1月5日的回應
Thank you for coming to stay with us. Sorry for your experience with the air conditioning in your room. We will look into this situation. In terms of the issues with privacy, please accept our deepest apologies for this situation. I have sent a message to our Beach Village facilities team to ensure that both of these issues are taken care of in the future. We hope to welcome you back at some point soon. Please message me back here when you decide to come back and we will ensure all goes well for you~ All the best - Christina Deroche - Director of Leisure Sales

10/10 優異

John Dax

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 9 月住了 2 晚
Christina 於 2020年11月17日的回應
So happy you stayed with us! Thank you for coming to visit - Christina Deroche, Director of Leisure Sales

10/10 優異

Katherine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect location and amenities. We loved it!
於 2020 年 10 月住了 5 晚
Christina 於 2020年10月24日的回應
So happy you came to stay with us! Thank you ~ Christina Deroche, Director of Leisure Sales

10/10 優異

Magdalena

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice resort right on the beach
We got the ocean view junior suite with king bed on the second / top floor. Excellent location right next to the beach, clean room, with a cozy fireplace, and private entryway (not shared with any other guests). We loved the balcony and the ocean view. I was disappointed that during COVID, no room service was available and we could not even pre-order our takeout from the hotel restaurants (we were trying to avoid being around people without masks). We had to walk to the hotel restaurants to order and then hover in the area waiting for our food. During our stay, I had to work every day. The ocean view definitely made it easier to work but I had to close the balcony door during all calls because the loud helicopters flying over the beach every 5-15 min made it impossible to carry out a conversation. Overall, it was a relaxing stay.
於 2020 年 9 月住了 5 晚
Christina 於 2020年9月20日的回應
Hello Magdalena- We are so happy you enjoyed your stay with us. Our apologies for the fact that we cannot do room service at the moment due to Covid 19 protocols. There are, indeed, times when military helicopters fly overhead. San Diego is proud of its military traditions but i am sorry that there was helicopter noise during your stay. We are so glad you found our special corner of the world relaxing... Christina, Director of Travel Industry Sales

10/10 優異

真實旅客

於 2020 年 8 月住了 3 晚
Christina 於 2020年9月20日的回應
Thank you for coming to stay with us

10/10 優異

Margaret

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 8 月住了 2 晚
Christina 於 2020年9月20日的回應
Thank you Margaret!

2/10 很差

Disappointed (LA)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
Obviously the place was nice and clean. For almost $1700 a day I’d expect no less. But for what you get it isn’t worth $1700. It looked and felt like any other hotel. I was very disappointed. They didn’t even have slippers for me. The location was only eh. Looked like the beach was a mile away. Better to just stay at the main hotel not the villa. I’m disappointed on the Hilton brand. They took an iconic hotel and normalized it.
於 2020 年 8 月住了 1 晚
Christina 於 2020年9月23日的回應
Hello- Thank you for coming to stay with us. Please know that we cannot put slippers in guestrooms at the moment due to Covid 19 restrictions. We would love the chance to welcome you back at another time~ Christina Leisure Sales

6/10 一般

Sarah (Scottsdale )

家人同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
The room is smaller than it appears in the pictures, especially the patio. The hotel was nice but when we called for any help or questions the Customer service was just ok, workers didn’t seem to care much.
於 2020 年 7 月住了 4 晚
Christina 於 2020年9月20日的回應
Hi Sarah- Thank you for coming to stay with us. We are sorry we did not live up to your expectations. We really do care about our guest's experiences and I hope that at some point in the future we will have the opportunity to welcome you again. Christina - Director of Travel Industry Sales

10/10 優異

真實旅客

親子同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
One of the best vacations we have taken with our family. Property is immaculate.
於 2020 年 7 月住了 5 晚
Christina 於 2020年9月20日的回應
So happy you enjoyed your time with us! Christina, Director of Travel Industry Sales

2/10 很差

真實旅客

家人同遊
不滿：整潔度和職員與服務
Still clothing, toys and laundry from previous guest. Under staffed and services was like at a motel
於 2020 年 7 月住了 6 晚