Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our vacation did not start off on the right foot this year as our house was a few minutes late being ready. Not usually a big deal however we got to town early because usually Port A Escapes has their homes ready early so we were counting on that. The only reason I was so frustrated really wasn't even their fault it was raining on the island the day of our arrival. With children and pets who couldn't get out of the car due to the weather, they were making me bonkers after spending 4 hours driving to Port A and another 3 hours driving around the island waiting on the house to be cleaned. Again, no blame on Port A Escapes for that situation. Once, we received the code to our house and made our way inside we were immediately disgusted by the smell of cigarette smoke and cigarette burns on furniture. I immediately called the agency and after discussing options with them their management team without hesitation sent us the code to another house that completely exceeded our expectations. Due to their quick response in remedying a dreadful situation, our vacation was relaxing and enjoyable. We have always used Port A Escapes for our vacations to the island and because of their excellent customer service with the one time we have ever had an issue with them, I will never even look at other agencies. I will always tell everyone I know looking to rent a house in Port A, that if they want someone who is going to truly do their best to make your vacation the best it can be then they should choose Port A escapes as well!! And the Modern By The Sea homes are absolutely, stunningly beautiful and modern! They are built from metal shipping containers and are so unique!