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科珀斯克里斯蒂波特蘭燭木套房酒店 (IHG 旗下酒店)的評價

2.5 out of 5
科珀斯克里斯蒂波特蘭燭木套房酒店 (IHG 旗下酒店)
2009 US HIGHWAY 181, Portland, TX

評價

8.8

優異

10 分評分，優異；125 則評價中有 77 則" "
8 分評分，不錯；125 則評價中有 34 則" "
6 分評分，一般；125 則評價中有 3 則" "
4 分評分，欠佳；125 則評價中有 5 則" "
2 分評分，很差；125 則評價中有 6 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Jesus

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Marcy Robles 於 2024年3月26日的回應
Thank you for the review. Glad you enjoyed your stay and to see you on again soon

2/10 很差

oscar

於 2024 年 3 月住了 6 晚
Marcy Robles 於 2024年4月11日的回應
Thank you for your review

10/10 優異

richard

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel has a great location close to restaurants and stores. The hotel was very clean and had everything we needed. The staff is very nice to and welcoming.
於 2024 年 1 月住了 1 晚

10/10 優異

Vlad

家人同遊
讚好：客房舒適度
cleanliness could be improved
Diane, the Receptionist at check-in is FABULOUS!!! The cleanliness of the room was NOT as expected. There was a bottom part of pajamas under the recliner in the room and there was some dirt on floors. For a Hotel as nice as Candlewood Suites, the cleanliness was a disappointment.
於 2023 年 12 月住了 2 晚

10/10 優異

Jeannette

於 2023 年 12 月住了 1 晚

8/10 不錯

Derek

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice property, but poor experience
Great property and great location, but we were woken up on a Sunday morning by a company hired to power wash the exterior of the hotel. The hotel seemed at about 50% occupancy and the crew had been working since at least Saturday when we arrived. We were unable to open our blinds since the crew was outside our window on a bucket-lift. Then after checking out, one of the workers parked so close to my truck that I had to crawl through the passenger side to the driver’s seat to pull out. The parking lot had tons of spaces, but they either chose to block me in or chose to not move their car when spaces opened up. I stood there for a couple minutes looking at the workers giving them a chance to move, but they didn’t—they just stared to see how I was going to get out of my parking space. Unfortunate experience, but it affected my stay. I would think it would be best to schedule power washing that allows them to look inside the windows and run power generators—have them work during the week when there is less weekend hotel guests.
於 2023 年 12 月住了 1 晚

10/10 優異

Maria

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The customer service was excellent. The hotel smelled clean. The room was well equipped. Location fir us was great.
於 2023 年 12 月住了 1 晚

10/10 優異

Shane

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place, nice and clean!
於 2023 年 11 月住了 1 晚
Marcy Robles 於 2023年11月29日的回應
Thank you for your great review!

8/10 不錯

Sarah

讚好：整潔度和職員與服務
於 2023 年 11 月住了 2 晚
Marcy Robles 於 2023年11月29日的回應
Thank you for your review

8/10 不錯

Dominick

讚好：整潔度、職員與服務、設施服務和住宿狀況
Although the highway along where the property is located was under major construction with many closures ( which ultimately was very confusing) this property was very conveniently located to the area on which I was on business. The property is very clean and new feeling. They have a great sitting patio area, but unfortunately, the fire feature was not working...would have been great for the 2 chilly nights I was staying.
於 2023 年 11 月住了 2 晚
Marcy Robles 於 2023年11月29日的回應
Thank you for the review. I do apologize about the heater. We could of taken care of the issue

10/10 優異

DeVante

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Marcy Robles 於 2023年11月29日的回應
Thank you for the great review

8/10 不錯

Regena

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
Overall ok
Room was clean and comfortable. My only gripes are that the shower water pressure was very low and there was only decaf coffee in the room.
於 2023 年 10 月住了 1 晚
Marcy Robles 於 2023年11月3日的回應
Thank you for your review. I do apologize about the water pressure and not having the regular coffee in room.

10/10 優異

Laura

Loved
於 2023 年 10 月住了 1 晚
Marcy Robles 於 2023年11月3日的回應
Glad you enjoyed your stay. Hope to see you on your next visit to Portland, Tx

10/10 優異

Laura

讚好：整潔度和設施服務
Great
於 2023 年 10 月住了 1 晚
Marcy Robles 於 2023年11月3日的回應
Thank your for the great review. Glad you enjoyed your stay

8/10 不錯

oscar

讚好：職員與服務
Friendly staff
於 2023 年 10 月住了 1 晚
Marcy Robles 於 2023年11月3日的回應
Thank you for your great review and great complement on my staff.

10/10 優異

Beverly

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Weekend Getaway
Great experience. Great room and location; super friendly and welcoming staff and crazy comfortable bed. Great trip thanks.
於 2023 年 10 月住了 2 晚
Marcy Robles 於 2023年10月26日的回應
Thank you for a great review. Glad you enjoyed your stay.

6/10 一般

Walter

商務旅客
讚好：職員與服務
不滿：整潔度
Ant Hotel
Hotel isnt bad. Looked newer until i got in the room. Shower still had hair in it and woke up next morning to ants everywhere. But, because i used Hotels.com, they couldn't "make it worth my while"
於 2023 年 10 月住了 2 晚
Marcy Robles 於 2023年10月26日的回應
I do apologize for the ant problem. I will be more than happy to help you on your next stay if in the Portland area.

8/10 不錯

Morgan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
1 day stay
We came in to Portland for a 1 day softball tournament. The hotel was nice and it was one of the quietest sleeps I’ve had. Literally no noise, loved it. We would stay here again. Room was nice and spacious. The shower was nice just needed a little more water pressure. Other than that , great stay!
於 2023 年 10 月住了 1 晚
Marcy Robles 於 2023年10月22日的回應
Thank you for the great review. Glad you enjoyed your stay. Hope to see you on your next visit.

10/10 優異

Maria Anna (Katy)

讚好：整潔度、職員與服務和住宿狀況
My favorite place to stay !
於 2023 年 10 月住了 1 晚
Marcy Robles 於 2023年10月22日的回應
Thank you for your great review

2/10 很差

SANTHOSH

於 2023 年 10 月住了 4 晚
Marcy Robles 於 2023年11月29日的回應
Thank you for your review.

10/10 優異

Michael

讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean working man’s hotel Quiet
於 2023 年 10 月住了 2 晚
Marcy Robles 於 2023年10月22日的回應
Thank you for the great review. Hope to see you on your next visit in Portland Tx

10/10 優異

Jesus

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Marcy Robles 於 2023年10月14日的回應
Hello Jesus! Thank you for the great review. Hope to see you again on your visit in Portland

8/10 不錯

Adrian

讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was bigger than expected, very quiet
於 2023 年 9 月住了 1 晚
Marcy Robles 於 2023年9月28日的回應
Hello Adrian, thank you for your review. glad you enjoyed your stay with us. Hope to see you again

10/10 優異

真實旅客

讚好：住宿狀況
於 2023 年 8 月住了 1 晚
Marcy Robles 於 2023年8月7日的回應
Thank you for your great review

10/10 優異

wells (Boerne)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Plug in socket in bathroom wasn’t working.
於 2023 年 7 月住了 2 晚
Marcy Robles 於 2023年8月7日的回應
Thank you for your review. I do apologize about the plug in the bathroom. We did that issue fixed

10/10 優異

Sharon

家人同遊, 親子同遊
讚好：整潔度、職員與服務和住宿狀況
Nothing it was perfect
於 2023 年 7 月住了 1 晚
Marcy Robles 於 2023年7月17日的回應
Hello Sharon,Thank you for the great review. I am so glad you enjoyed your stay here with us. I do hope to see you again on your next visit here in Portland, Tx.

4/10 欠佳

Anna

家人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Gym was the best-smelling room in the building
The a/c was off in our room when we arrived, so it was 80 degrees in the room. The ceiling had mold spread across more than half of the ceiling. The bathroom had multiple mildew spots in the shower. The entire room smelled musty. The hallway managed a smell that I can only describe as a combination of: gym socks, cheap industrial cleaner, and new carpet- very weird and unpleasant. Both of our daughters had multiple bug bites when we left- so, bed bugs? The staff was friendly at check in and check out, and as much as I appreciate that, even friendly staff does not make up for the subpar standards in the room upkeep. The photos online are not representative of the actual room we were in.
於 2023 年 7 月住了 1 晚
Marcy Robles 於 2023年7月17日的回應
Hello Anna,I do apologize with the experience you had in the room. You should of reported this to my front desk and they of be happy to take care of you getting switched to another room.

10/10 優異

Luis Perez

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 2 晚
Marcy Robles 於 2023年6月29日的回應
Thank you for the great review. Glad you enjoyed your stay. Hope to see you again

6/10 一般

Geanive

於 2023 年 6 月住了 2 晚
Marcy Robles 於 2023年6月28日的回應
Thank you for your great review. Glad you enjoyed your stay with and hope to see you again

10/10 優異

David

於 2023 年 6 月住了 1 晚
Marcy Robles 於 2023年7月17日的回應
Thank you for your review. Hope we see you on your next visit

8/10 不錯

Damien

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The property was very upscale decent An near everything we loved it will be returning soon
於 2023 年 6 月住了 1 晚
Marcy Robles 於 2023年6月20日的回應
Hello Damien! Thank you for the great review. I am glad you enjoyed your stay with us. Looking forward on seeing you again.

10/10 優異

Andrea

家人同遊
讚好：整潔度、職員與服務和住宿狀況
This property was very clean and the check in process was very quick and simple. Staff was very friendly as well.
於 2023 年 5 月住了 1 晚
Marcy Robles 於 2023年6月20日的回應
Hello Andrea! I am glad you enjoyed your stay with us. Thank you for the great review. Hope to see you again on your next visit to Portland.

10/10 優異

Esmeralda

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 1 晚
Marcy Robles 於 2023年5月30日的回應
Thank you for the great review. Glad you enjoyed your stay. Hope to see you again

10/10 優異

Casey

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Choose Here! Great experience
I travel 90% of the year. This has been my most pleasant experience out of many locations. The staff is amazing! Great communication and efficient. Clean room. No complaints.
於 2023 年 4 月住了 7 晚
Marcy Robles 於 2023年5月8日的回應
Hello Casey! Thank you for the great review. I am glad you enjoyed your stay and my staff was helpful and polite to you. Hope to see you again

10/10 優異

Patricia

親子同遊
讚好：整潔度、職員與服務和設施服務
Great staff and very clean
於 2023 年 4 月住了 1 晚
Marcy Robles 於 2023年5月8日的回應
Thank you for the great review

10/10 優異

Melody

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 3 月住了 1 晚
Marcy Robles 於 2023年5月8日的回應
Hello Melody! Thank you for your review. It was a pleasure having you here at our hotel. Hope to see you again

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 2 晚
Marcy Robles 於 2023年5月8日的回應
Hello! Thank you for the review

8/10 不錯

James

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I didn't like that i couldn't check in until 4 PM.
於 2022 年 7 月住了 1 晚
Jay S., General Manager 於 2022年8月1日的回應
Dear James, Thank you for your review - our check in time is 4pm due to the time needed to clean rooms. Unfortunately, like many other industries, the hospitality industry is also seeing staffing shortages. We apologize that your check in time was later than you would have liked, but we are glad that we were able to deliver on our promise to provide you a clean room at our advertised check in time. Thanks again for staying with us!

8/10 不錯

Anthony

於 2022 年 7 月住了 1 晚

10/10 優異

carol

讚好：職員與服務
Very friendly and professional staff, clean, easy check in and out. Good restaurants next to it and lose to Corpus Christ ( 10 minutes!)
於 2022 年 7 月住了 1 晚
Jay S., General Manager 於 2022年7月23日的回應
Carol, Thank you for your kind words and you valuable feedback regarding your recent stay with us. We look forward to welcoming you back in the near future!

10/10 優異

Sylvia

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was on target for families. Great Stay.
於 2022 年 7 月住了 2 晚
Jay S., General Manager 於 2022年7月22日的回應
Sylvia, Thank you for your review of your recent stay with us! We look forward to welcoming you back in the near future!

8/10 不錯

Michael

商務旅客
讚好：職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 1 晚
Jay S., General Manager 於 2022年7月17日的回應
Michael, Thank you for your 8 star review. We are glad to see that you enjoyed your stay with us! We look forward to welcoming back you in near future.

10/10 優異

Jason

於 2022 年 7 月住了 4 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great for Pets & Families!
Great location to North Beach! Good for Pets and families. Clean and comfortable. The only issue we found was the A/C units. If the temperatures were above 68 in the room, the A/C has a musty smell in both the bedroom and living room area. The A/C systems should be looked at. Perhaps the filters need attention?
於 2022 年 7 月住了 3 晚
Jay S., General Manager 於 2022年7月7日的回應
Dear Anonymous, Thank you for your valuable feedback. We appreciate your kind review and I promise you that we are working as fast as we can to address the AC's - we are cleaning them as quickly as we can, but as you can imagine, with the South Texas heat and high summer/holiday weekend demand... it is proving to be a bit of a challenge; however, I will make sure that every room has a new refreshed AC very soon. We hope that we will have the opportunity to welcome you back in the near future.

10/10 優異

Patrick

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hopefully they will have a free breakfast, instead of cooking, hahaha..
於 2022 年 7 月住了 2 晚
Jay S., General Manager 於 2022年7月4日的回應
Patrick, Thank you for your 5 star review! Candlewood provides full kitchens so you can cook your favorites! We can't wait to welcome you back in the near future. Be safe.

10/10 優異

Louisa L

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Entire staff very helpful and accommodating.
於 2022 年 6 月住了 3 晚
Jay S., General Manager 於 2022年6月27日的回應
Louisa, Thank you for your 10 out of 10 star review! I am pleased to see that you enjoyed your stay with us, and we look forward to welcoming you back in the near future!

10/10 優異

Adriana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 2 晚
Jay S., General Manager 於 2022年6月26日的回應
Adriana, Thank you for your 10 star review! My team and strive to create memorable experiences for our guests - I am pleased to see that you enjoyed your stay with us. We look forward to welcoming you back in the near future!

10/10 優異

Sasha

讚好：整潔度、職員與服務、設施服務和住宿狀況
We took our two large Rottweilers to the beach with us and stayed two nights at this hotel. The staff was amazing and friendly, they even moved our room so that the big dogs could be closer to the back entrance( we didn’t want other customers to be frightened). The room was comfortable and clean.
於 2022 年 6 月住了 2 晚
Jay S., General Manager 於 2022年6月26日的回應
Sasha, Thank you for taking the time to provide us valuable feedback and thank you for your 5 star review! I am pleased to see that you enjoyed your stay with us. We look forward to welcoming you back in the near future!

10/10 優異

Henry

讚好：整潔度和職員與服務
於 2022 年 6 月住了 5 晚

10/10 優異

Henry

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and efficient, well priced and profesional/friendly staff
於 2022 年 6 月住了 5 晚
Jay S., General Manager 於 2022年6月19日的回應
Thank you for your valuable feedback. I am pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!