Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
When we arrived there was a dead cockroach on the third floor. After I dealt with that, the inside of the house was beautiful and matched the photos. The outside of the house left something to be desired with minimal flowers and immature plants and brown grass surrounding the lake (surrounding houses had nice front landscaping and another lake had crisp green grass all around it). The house was quiet, comfy, roomy, updated, and had an excellent back porch. The pools in CS north are okay, but the main pool in CS south is the one to go to. That was our best day. One of the pools in CS north has a faulty bathroom door and my claustrophobic wife got stuck in it and we couldn't hear her yelling for help from the pool area. Other people passing by let her out and told us that people were getting trapped in there all day long. I wonder how long that's gone on for because there aren't many staff individuals that you see at CS other than at restaurants/bars. Everything is very walkable at CS and though the North-to-South neighborhoods are separated by a few miles you can drive between them. We were interested in getting a cart but it rained the majority of Friday and when we called to order one for our last day Saturday they told us we'd have to pay for a minimum of two days (approaching $500 with hidden fees). The kind person on the phone asked their manager about the situation and the manager insisted on it. That was a little off putting. CS also uses a very strict tone about arriving before 4pm (specifying different fee charges)...yet they texted us at 130pm to say the house was ready. Would we have paid more if we came then? For >$1k/night, CS could take a more customer-friendly approach to ensuring you have a positive, rewarding experience. Our experience at CS wasn't bad overall because the house was beautiful, the community was pretty, and the CS south pool was nice, but there were enough not-so-great experiences that we wouldn't recommend it to someone else.