I have never give a bad review before. I can prove that (all 5 stars on Google). The house was beautiful but the beds were uncomfortable. Our dryer and cable were both broken upon arrival. They promptly worked on fixing the dryer but the owner wanted to replace it. We understand that these things happen but how it was handled was horrific. They finally replaced the dryer on the last day. They never cared to fix the cable and lied that we said it was ok. It was March Madness and we had 5 small children. We called 3x about it and told the maintenance man when he came to look at the dryer, came back to measure for a new one, and replaced it. We never said the cable being out was ok. 3 days after our stay we had to reach out to them because they never reached out to us to make up for our inconveniences. Using dirty wet towels at a dirty beach was no fun. The kids didn't even want to go back on the last day because of it. When I reached out Audrey, who I later found out was the owner of the management company, she got super defensive and only focused on my complaints about the dirty house and poor amenities (we found previous renters' dirty laundry in 2 places, and the floors made our socks black upon arrival) and never addressed the more important issues. She continued to give me the run around with defenses back and forth for days, even though I asked to speak to someone else 2x, until I got so upset I asked if I needed to call my lawyer. Well apparently that means she can no longer talk to me so there was never a resolution. 8 emails later she made it all my fault with lies and defenses. I have stayed in many rental properties, hotels etc. Normal hospitality would have provided us with at least sympathy and a compensation of some sort or try to get us another house/room if the broken things were not fixable. Instead I was insulted many times and it caused me additional days of stress. I would never stay in one of their houses again.