Very responsive owner/company. Coastal eds golf cart rental is super close so that drop off and pickup of our cart was easy. Short drive to the beach and shops. Access to the community pool was great with kids. Beds were not the most comfy, but doable for a couple nights. Kitchen was not as well stocked as I would have expected. Kcup coffee maker only, no seasonings just s&p, only 1 baking dish and not very many plates (we brought paper plates anyway). Our family of 5 did fine, but no way it would have worked with any more people. There was no guide book on how to work tvs or suggestions on what is around. Rooms were bright in the morning and the bunk room glass door had no covering at all. It was all very OK. For the price I'd say it just about met expectations.