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8/10 Good
Boyd P.
31 Dec 2024
Made good on broken AC
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This is a beautiful home and a great location. We came to celebrate the week between Christmas and New Year’s. The size was just right for grandparents and both our kids families. The porches are fantastic, one overlooks the pool. The upstairs AC unit was broken. Fortunately, the weather was not too hot, and the staff were incredible when they understood that the problem could not be fixed. They offered to move us or to bring in cooling units which they did. Then they gave us a very hospitable refund to make good on the discomfort it caused. We enjoyed our stay because of the beach, pools, and all the things. But, it was the way management handled problems that we had that really stood out.




















