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克雷斯頓溫德姆華美達酒店的評價

3 out of 5
克雷斯頓溫德姆華美達酒店
1 1809 Highway 3a, Creston, BC

評價

8.8

優異

10 分評分，優異；862 則評價中有 465 則" "
8 分評分，不錯；862 則評價中有 316 則" "
6 分評分，一般；862 則評價中有 52 則" "
4 分評分，欠佳；862 則評價中有 15 則" "
2 分評分，很差；862 則評價中有 14 則" "

9.4/10 

整潔度

9.0/10 

職員與服務

8.2/10 

設施服務

9.2/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

Garth

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Room was small and no place to sit to watch tv
於 2024 年 5 月住了 1 晚
Valreie 於 2024年5月6日的回應
We are pleased to see that overall you enjoyed your stay with us and will look forward to seeing again soon.

8/10 不錯

Danny

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very helpful staff. The electronic lock on the room malfunctioned and they jumped on it right away.
於 2024 年 4 月住了 1 晚
Valerie 於 2024年4月30日的回應
Thank you for letting us know that your experience during your stay was a good one. We will look forward to serving you again in the future.

10/10 優異

Tom

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Valerie 於 2024年4月30日的回應
We are so pleased that you enjoyed your stay with us. Thank you for sharing.

10/10 優異

Mary-Lou

讚好：整潔度、職員與服務和住宿狀況
Excellent location and very friendly staff.
於 2024 年 4 月住了 1 晚
Valerie 於 2024年4月8日的回應
Thank you for the positive feedback. We are so pleased you enjoyed your stay with us and we hope to see you again soon.

10/10 優異

Zaineb

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stop over while travelling to Alberta from the US. Clean spacious rooms. Being able to park right across the room back door is huge plus! Staff is friendly and little hotel “shop” is stocked with thoughtful items like frozen microwaveable food etc.
於 2024 年 4 月住了 1 晚
Valerie 於 2024年4月8日的回應
We are so pleased you enjoyed your stay with us. I will share your comments with our staff. We hope to have you stay with us again in the future.

10/10 優異

Carmen

讚好：整潔度
於 2024 年 3 月住了 1 晚

6/10 一般

Paulette

家人同遊
讚好：整潔度和職員與服務
Key cards didn’t ever work so had to get them rekeyed every time we left the room. No pool or hot tub so not the best with kids..Nice staff and rooms were clean, but need to change towels when there with kids and a hockey tournament, at least every two days like most other hotels.
於 2024 年 3 月住了 3 晚
Valerie 於 2024年3月22日的回應
Thank you for your feedback we appreciate the input as it helps us grow and learn. I know we don't have a pool at our location, but we do offer free passes to the Rec. Centre for our guests and their families. We will work on the linen situation going forward.

10/10 優異

Mike

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Front desk staff was very personable and pleasant
於 2024 年 3 月住了 2 晚
Valerie 於 2024年3月22日的回應
We are pleased that you enjoyed your stay with us and thank you for sharing. We will look forward to seeing you again soon.

8/10 不錯

Donald

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff are very helpful and accommodating
於 2024 年 3 月住了 2 晚
Valerie 於 2024年3月6日的回應
Thank you for sharing with us. We are so pleased that you found our staff to be helpful. Hopefully we will get to serve you again in the very near future.

10/10 優異

Rosina

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Valerie 於 2024年3月6日的回應
Thank you for sharing with us that you enjoyed your stay at the Creston Ramada. I will be sure to share your thoughts with our team.

8/10 不錯

Daniel

讚好：整潔度
於 2024 年 2 月住了 1 晚
Valerie 於 2024年2月27日的回應
Thank you for sharing your stay experience with us. We appreciate the feed back. I will be glad to share this with our team.

10/10 優異

Jacquie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Valerie 於 2024年2月27日的回應
We are pleased to see that you enjoyed your stay with us and will look forward to seeing you again soon.

10/10 優異

Estella

於 2024 年 2 月住了 2 晚
Valerie 於 2024年2月20日的回應
We are so happy you enjoyed your stay with us. We appreciate your input and will look forward to seeing you again in the near future.Kind Regards,

10/10 優異

Teresa

於 2024 年 2 月住了 1 晚
Valerie 於 2024年3月22日的回應
We are so pleased that you enjoyed your stay with us and thank you for sharing. We will look forward to seeing you again soon.

6/10 一般

真實旅客

讚好：職員與服務和客房舒適度
Premium rate for substandard room cleanliness.
High ceiling king suite with pull out sofa. Ample room for a couple. Pleasant friendly front desk personnel. Property currently does not serve complimentary continental breakfast in house during our stay in January. Told they cannot staff during off season. Breakfast vouchers for set menu at Ricky’s restaurant next door. Disappointed items on the menu wasn’t available. Wait time was extended, one server for entire restaurant and majority of tables were full by the time we finished around 9 am. Hotel room was tidy, clean and quiet. The fabric sofa and matching lounge chair were both dingy, soiled. Definitely not what to expect for premium rate charged. Also the fitted bedsheet appeared used before because it was placed on reverse side. Only saw it morning before we checked out. Photo provided.
Fitted bedsheet placed on reverse, likely used before by former guest. This is unhygienic if true!
於 2024 年 1 月住了 1 晚
Valerie 於 2024年2月7日的回應
Thank you for sharing your concerns with us. We appreciate the feedback which gives us an opportunity to grow and improve our service. We are saddened to hear that some areas of your stay did not meet your expectations.

10/10 優異

Robert

家人同遊
讚好：整潔度、職員與服務和住宿狀況
10/10, Creston was wonderful
於 2024 年 2 月住了 1 晚
Valerie 於 2024年2月6日的回應
We are so pleased you enjoyed your stay with us. Thank you for sharing and we look forward to having you stay with us again soon.

10/10 優異

Colin

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚
Valerie 於 2023年12月28日的回應
Glad to hear you enjoyed your stay with us. Thank you for letting us know and we will look forward to seeing you in the future.

2/10 很差

jeff

家人同遊
不滿：職員與服務
Was overcharged severely. Staff member (short staffed) didn’t know very much
於 2023 年 11 月住了 1 晚
Valerie 於 2023年12月13日的回應
I am sorry that you had a difficult experience at our hotel. We will endeavor to improve our performance and are hopeful that you will come and stay with us again.

8/10 不錯

Adam

於 2023 年 12 月住了 1 晚
Valerie 於 2023年12月28日的回應
We are happy to hear that you enjoyed your stay with us and look forward to seeing you again.

2/10 很差

Angela

親子同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
After paying through Expedia, I arrived at the property and I was told they didn’t have a room available for me and they tried to up sell me. When I said I didn’t want that room I was basically told I was out of luck and it would be my own problem that I would be out the $$. The lady at the front desk who claimed to be the manager was aggressive and beyond rude. I said I hope she wasn’t lying. I made some phone calls and found out she was most likely lying and about 15mn later she asked for my name and magically the room type I paid for, she had and she gave me my keys. The absolute worst hotel experience I have ever had. Unfortunately there was so much snow/ice on the road, I couldn’t just leave.
於 2023 年 12 月住了 1 晚
Valerie 於 2023年12月13日的回應
We are sorry that your experience with us was not satisfactory. At the Ramada Creston we strive to give our guests a great experience and will work toward improving. We hope to have another opportunity to give you the experience you deserve.

8/10 不錯

Trudy

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay. Staff was very accommodating and friendly. Clean and quiet. Would definitely stay again.
於 2023 年 11 月住了 2 晚
Valerie 於 2023年12月13日的回應
Thank you for your kind words. We are delighted that you enjoyed your stay and I will share your comments with the staff.

10/10 優異

Evelyn (Shreveport)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚
Valerie 於 2023年12月13日的回應
Glad to hear you enjoyed your stay and we will look forward to seeing you again.

10/10 優異

Navdeep

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Valerie 於 2023年12月13日的回應
So happy that you enjoyed your stay

2/10 很差

Carl

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Do not stay there.
Dirty room, will not make up the room.
於 2023 年 10 月住了 2 晚
Valerie 於 2023年12月13日的回應
We are very sorry that your experience with us was not to your satisfaction and we will strive to do better in the future.

8/10 不錯

les

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
don't like premade breakfasts. not enough choices.
於 2023 年 9 月住了 2 晚
Valerie 於 2023年12月13日的回應
Sorry you didn't enjoy your breakfast choices. We have recently updated how we serve breakfast, so hopefully when you stay again you will enjoy the change.

2/10 很差

James

讚好：整潔度和住宿狀況
不滿：職員與服務
於 2023 年 10 月住了 1 晚

10/10 優異

Pamela

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room with a king bed was nice. The tv could have been considerably bigger. A 32" just does not make it and the cable picture was not crystal clear like we are used to.
於 2023 年 10 月住了 1 晚

8/10 不錯

Zachary

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
No issues
於 2023 年 9 月住了 1 晚

10/10 優異

John

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

8/10 不錯

Luke

於 2023 年 9 月住了 2 晚

10/10 優異

Meagan

於 2023 年 9 月住了 1 晚
Valerie 於 2023年12月13日的回應
It looks like you enjoyed your stay with us and that is amazing. We will look forward to seeing you again in the future.

8/10 不錯

Gabriella

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Best accommodations if you're traveling through. Not convenient if you want to walk anywhere.
於 2023 年 9 月住了 2 晚

10/10 優異

Robert

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Thank you
於 2023 年 9 月住了 1 晚

10/10 優異

Holly

於 2023 年 9 月住了 1 晚

10/10 優異

Keith

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quiet stay in Creston
Nice stay at the Ramada in Creston. Quiet and clean with a calm breakfast without many people around. Odd mixup at the restaurant next door but that just made the experience interesting! I think this is the nicest looking hotel in town.
於 2023 年 9 月住了 1 晚

8/10 不錯

Gary

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A good predictable spot to spend the night when overnighting in Creston. It's convenient to HWY 3 and Ricky's for dinner if that works for you.
於 2023 年 9 月住了 1 晚

10/10 優異

Wendell

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Our ‘go to’ place to stay in the Creston area.
於 2023 年 9 月住了 1 晚

10/10 優異

Sahil

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great Experience But will prefer different city next time.
於 2023 年 9 月住了 2 晚
Valerie 於 2023年12月13日的回應
We are glad to hear you enjoyed your stay. Sorry to hear that you would like to stay in a different city next time and we hope you will return to stay with us again.

10/10 優異

Adrian J

於 2023 年 9 月住了 1 晚

8/10 不錯

Aaron

於 2023 年 9 月住了 1 晚

8/10 不錯

Ronald

於 2023 年 9 月住了 2 晚

8/10 不錯

Nevin

讚好：整潔度、職員與服務、設施服務和住宿狀況
My only beef, and it’s not unique to this hotel, is the memory foam/pillow top/or whatever it’s called mattress. I hate them. There’s some kind of rubber under there, so they don’t breathe. I feel like I’m lying on a hot plate and wake up sweaty and stuck to the mattress. Terrible.
於 2023 年 9 月住了 1 晚

10/10 優異

Debra

讚好：整潔度、職員與服務和住宿狀況
Thank you for a wonderful stay.
於 2023 年 8 月住了 1 晚

8/10 不錯

Robert(Bob)

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚

10/10 優異

Adel

於 2023 年 9 月住了 2 晚

8/10 不錯

Ivan

於 2023 年 9 月住了 1 晚

8/10 不錯

Dick

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 優異

Calvin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Manager was very accommodating and helped us with a "seamless" extension of one day on to our stay.
於 2023 年 8 月住了 1 晚

10/10 優異

David

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent condition, clean…very well looked after.Very good breakfast.
於 2023 年 8 月住了 1 晚

10/10 優異

Lynn

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy to find, convenient and nice breakfast.
於 2023 年 8 月住了 1 晚