The cost of the overnight stay I would present as high end, the customer service and facilities, did not meet that expectation.
Lisa
於 2025 年 7 月住了 1 晚
10/10
Lovely stay, very relaxing
Paul
於 2025 年 6 月住了 1 晚
8/10
Room only did not eat in hotel.
Hotel was lovely. Friendly and helpful staff.
Bed was comfortable, shower was easy to use.
No Aircon but they provided a fan.
Pool times were not convenient for us.
Fixed shower drain issue but occurred again when not in use, hopefully now sorted. Would have been nice to have been offfered something for the inconvenience.
Robert
於 2025 年 6 月住了 4 晚
10/10
Lovely looking building. Room nice, dining superb. Lovely swimming pool and gym. Staff friendly. Quiet place, close to Norfolk seaside towns.
Vincent
於 2025 年 6 月住了 2 晚
6/10
ROGER
於 2025 年 6 月住了 1 晚
10/10
I have stayed here for business 4/5 times now and find the staff, facilities and food all to be excellent.
I will keep returning.
Glenn
於 2025 年 6 月住了 2 晚
8/10
Wonderful Hotel...So clean...So Quiet...........Only thing that spoiled my stay was the water tasted awful and i was not able to make tea and coffee in my room...When i said about this i had to pay £4 for a bottle of water so i could make some drinks.....Because this was a problem and not a extra i feel i should of not been charged for it.
DEBORAH
於 2025 年 5 月住了 2 晚
8/10
Nice hotel reasonably priced with pool and gym included.
Simon
於 2025 年 4 月住了 1 晚
10/10
Close walk to the beach
Wendy
於 2025 年 4 月住了 1 晚
8/10
Excellent food, clean pool and room, helpful staff.
They need to look at reducing the sound pollution from events taking place in the hotel.
Alya
於 2025 年 4 月住了 1 晚
8/10
Some areas (sports bar) were a little tired but overall a really lovely place to stay. Lots to do and great places to visit. West Runton was fabulous and a brilliant location from which to explore North Norfolk.
Rebecca
於 2025 年 4 月住了 2 晚
10/10
This is my forth time staying here for business and have always found the service to be excellent.
Glenn
於 2025 年 4 月住了 1 晚
8/10
Steven
於 2025 年 3 月住了 2 晚
10/10
Excellent hotel with good leisure facilities.
Ian
於 2025 年 3 月住了 3 晚
10/10
Could not fault this hotel, unfortunately I did not have evening dinner but the breakfast was lovely, the room I had was excellent and the location of the hotel is perfect, a 3 minute walk to the village
John
於 2025 年 3 月住了 1 晚
10/10
Nice hotel , spacious room nice modern bathroom , sea views .
Lynne
於 2025 年 3 月住了 1 晚
10/10
It’s my third time here and would always come back.
Friendly polite staff, good food and great service
Glenn
於 2025 年 3 月住了 1 晚
8/10
Amanda
於 2025 年 3 月住了 1 晚
10/10
Warm welcome, room facilities and all round good service.
Michael
於 2025 年 2 月住了 1 晚
8/10
Very good hotel. Classed as a 3star…has potential for 4-star based on location and the property type.
Our room looked fresh, may be recently renovated with fresh paint and new carpets. Large room with decent space. Bed and pillows were a little tough and there was lack of bathroom amenities and towels were super thin. Other that very good.
真實旅客
於 2025 年 2 月住了 2 晚
8/10
Friendly and attentive service
Dorothy
於 2025 年 2 月住了 1 晚
10/10
John
於 2025 年 2 月住了 2 晚
6/10
Stayed at the outside area, room was not as described when paid. Not at all value for money. Heating broke down,given a heater the lead was not long so unable to get heat around room.
Bathroom absolutely soaked after shower meaning the towels provided were used to stop children slipping.
On a positive the sports bar and hotel bar area fine. Staff nice.
Simon
於 2025 年 2 月住了 3 晚
10/10
Liam
於 2025 年 1 月住了 4 晚
8/10
Two Night Stay via Expedia £90 for both Nice Check in upgrade 2nd Night different room lot of noise due to the property’s age All well until I went to leave Key on way out The Mature Reception Lady was patronising Me even when I explained I booked via a third Party and had payed all up front whilst having My Morning Coffee I overheard her very Sybil Fawlty tones to a Customer on the Phone important job Syed sense of importance not required