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"Wonderful room, terrific breakfast and great staff. The room was lovely and very comfortable. Terrific location!"

"This hotel is amazing. The staff is so attentive and made all of my accommodations. I would def recommend staying in Itza hotel in the beautiful city of Cuenca! I would come back for sure. "

"Habitación muy limpia, ubicación céntrica cerca de todo."

"Was great! Staff really nice and helpfull!"

"The property and breakfast sir was are lovely, the beds are incredibly comfortable, and the staff goes above and beyond. We were there on Halloween but it was raining terribly that night, so the staff let her truck or treat around the hotel and even got a couple of guests in on it. It was the sweetest, most generous act and by the whole team. I can’t say enough wonderful things about this hotel and their team. "

"Super!"

"The room was nice and the decor was perfect for this type of hotel. This is an older type hotel with hard wooden floors. The walls are very thin so be mindful of this. You can hear everything going on in the other rooms. Very interesting place to stay. The hotel staff were very professional and attentive. The room was comfortable and clean."

"The staff was great in answering questions. Very patient when I asked about arranging a taxi for an excursion for the entire day. Set me up with a cab driver that they do business with on a regular basis and I received a discounted rate. "

"⭐️⭐️⭐️⭐️⭐️ Exceptional Stay — Highly Recommended! I had an amazing experience at this hotel. Everything was perfect from start to finish! The room was spotless, spacious, and very comfortable. The breakfast was excellent: fresh, delicious, and with plenty of options for every taste. The staff went above and beyond to make sure we felt welcome and taken care of throughout our stay. The overall atmosphere was relaxing and elegant, and every detail showed great attention and care. I truly recommend this hotel to anyone looking for quality, comfort, and outstanding service. I can’t wait to come back!"