Hotel Casa San Rafael

Property class: 3.5

Choose dates to view prices

Take advantage of free English breakfast, laundry facilities and a fireplace in reception at Hotel Casa San Rafael. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is HK$241
HK$481 total
19 Sept - 20 Sept

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Single Room

  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi
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About the area

Located in Cuenca Historic Center, a neighbourhood in Cuenca, Hotel Casa San Rafael is near the airport. New Cathedral of Cuenca and Puente Roto are local landmarks, and some of the area's activities can be experienced at Plaza Rotary Market and San Francisco Plaza Market. University of Cuenca's Orchid Garden and Inter-American Center of Popular Arts are also worth visiting. Take the opportunity to explore the area for outdoor excitement like ecotours. Visit our Cuenca travel guide
Map
Bolívar 5-05 y Mariano Cueva, Cuenca, Azuay

What's nearby

  • Two illuminated church domes with cross-topped spires, set against a mountainous backdrop.
    Calderon Park
    5 min walk - 0.5 km
  • A cathedral with blue domes and a cityscape in the background.
    New Cathedral of Cuenca
    7 min walk - 0.6 km
  • A cobblestone street leading to a town square with a view of distant hills.
    Río Tomebamba & Calle Larga
    9 min walk - 0.8 km
  • A stone bridge over a river, a white church with a bell tower, and lush greenery.
    Puente Roto
    10 min walk - 0.9 km
  • Plaza Rotary Market
    3 min walk - 0.3 km

Getting around

  • Luis Cordero (Hermano Miguel) Station
    3 min walk
  • Gaspar Sangurima Tram Station
    6 min walk
  • Cuenca (CUE-Mariscal Lamar)
    4 min drive

Restaurants

  • Balcon Quiteño
    6 min walk
  • Raymipampa
    5 min walk
  • Monte Bianco San Blas
    3 min walk
  • Coffee Lovers
    1 min walk
  • Tiesto's
    4 min walk

About this property

Hotel Casa San Rafael

  • Hotel located in Cuenca Historic Center
  • You can look forward to free English breakfast, laundry facilities and a fireplace in reception at Hotel Casa San Rafael. Guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • A round-trip airport shuttle (surcharge), a front desk safe and a 24-hour front desk
    • Smoke-free property, tour/ticket information and multilingual staff
    • Coffee/tea in reception and luggage storage
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guest rooms are individually decorated, and offer amenities, such as free WiFi, safes and sound-insulated walls.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding and down duvets
    • Bathrooms with rainfall showers and free toiletries
    • LCD TVs with cable channels
    • Daily housekeeping, desks and phones

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 13 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free English breakfast available daily 7:30 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 1920
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20 per person (return)
  • Airport shuttle fee per child: USD 10 (return), (from 6 to 12 years old)
  • Nearby parking fee: USD 13 per day (66 ft away)
  • Credit card charges are subject to a surcharge of 8 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property
Parking height restrictions apply

Frequently asked questions

Is Hotel Casa San Rafael pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Casa San Rafael?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Casa San Rafael on 19 Sept 2026 start from HK$241, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Casa San Rafael?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Casa San Rafael?

Checkout is at noon.

Does Hotel Casa San Rafael provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per person applies.

Where is Hotel Casa San Rafael located?

Located in Cuenca Historic Center, this hotel is within a 5-minute walk of San Blas Park, Plaza Rotary Market and Museum of the Canari Identity. Calderon Park and Las Conceptas Museum are also within 10 minutes. Luis Cordero (Hermano Miguel) Station is only a 3-minute walk and Gaspar Sangurima Tram Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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