Take advantage of free English breakfast, laundry facilities and a fireplace in reception at Hotel Casa San Rafael. Guests can connect to free in-room WiFi.
Located in Cuenca Historic Center, a neighbourhood in Cuenca, Hotel Casa San Rafael is near the airport. New Cathedral of Cuenca and Puente Roto are local landmarks, and some of the area's activities can be experienced at Plaza Rotary Market and San Francisco Plaza Market. University of Cuenca's Orchid Garden and Inter-American Center of Popular Arts are also worth visiting. Take the opportunity to explore the area for outdoor excitement like ecotours. Visit our Cuenca travel guide
Bolívar 5-05 y Mariano Cueva, Cuenca, Azuay
What's nearby
Calderon Park
5 min walk - 0.5 km
New Cathedral of Cuenca
7 min walk - 0.6 km
Río Tomebamba & Calle Larga
9 min walk - 0.8 km
Puente Roto
10 min walk - 0.9 km
Plaza Rotary Market
3 min walk - 0.3 km
Getting around
Luis Cordero (Hermano Miguel) Station
3 min walk
Gaspar Sangurima Tram Station
6 min walk
Cuenca (CUE-Mariscal Lamar)
4 min drive
Restaurants
Balcon Quiteño
6 min walk
Raymipampa
5 min walk
Monte Bianco San Blas
3 min walk
Coffee Lovers
1 min walk
Tiesto's
4 min walk
About this property
Hotel Casa San Rafael
Hotel located in Cuenca Historic Center
You can look forward to free English breakfast, laundry facilities and a fireplace in reception at Hotel Casa San Rafael. Guests can connect to free in-room WiFi.
You'll also find perks such as:
A round-trip airport shuttle (surcharge), a front desk safe and a 24-hour front desk
Smoke-free property, tour/ticket information and multilingual staff
Coffee/tea in reception and luggage storage
Guest reviews give top marks for the helpful staff
Room features
All guest rooms are individually decorated, and
offer amenities, such as free WiFi, safes and sound-insulated walls.
Extra conveniences in all rooms include:
Hypo-allergenic bedding and down duvets
Bathrooms with rainfall showers and free toiletries
Offsite parking available (USD 13 per day); reservations required
24-hour return airport shuttle on request for a surcharge
Food and drink
Free English breakfast available daily 7:30 AM to 10:00 AM
Coffee and tea in common areas
Family friendly
Laundry facilities
Separate bedroom
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Spa
In-room massages
Accessibility
No lift
More
1 building
3 floors
Built in 1920
Fireplace in lobby
Smoking not allowed
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Down comforter
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Limited room service
More
Desk
Individual decor
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 20 per person (return)
Airport shuttle fee per child: USD 10 (return), (from 6 to 12 years old)
Nearby parking fee: USD 13 per day (66 ft away)
Credit card charges are subject to a surcharge of 8 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property
Parking height restrictions apply
Frequently asked questions
Is Hotel Casa San Rafael pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel Casa San Rafael?
As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Casa San Rafael on 19 Sept 2026 start from HK$241, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Hotel Casa San Rafael?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Hotel Casa San Rafael?
Checkout is at noon.
Does Hotel Casa San Rafael provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 20 per person applies.
Where is Hotel Casa San Rafael located?
Located in Cuenca Historic Center, this hotel is within a 5-minute walk of San Blas Park, Plaza Rotary Market and Museum of the Canari Identity. Calderon Park and Las Conceptas Museum are also within 10 minutes. Luis Cordero (Hermano Miguel) Station is only a 3-minute walk and Gaspar Sangurima Tram Station is 6 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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