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"Modern hotel and modern hotel"

"Gym had leg press and leg extension which I was pleasantly surprised at for such a small space. Also the pillows were incredible "

"My stay was very comfortable. The rooms were clean and quiet. The staff was helpful."

"Clean room"

"Lovely hotel with great staff. Room tidied daily. Breakfast a great selection. Very vibrant area where hotel is located. Lots of restaurants etc within walking distance. Felt safe at night. All tours we took picked up from hotel. Swimming pool on top small, but we didn’t use as other enough. Highly recommend. "

"10/10 hotel"

"Front reception staff are rude and arrogant on booking in, don't expect a warm welcome from reception. The room we booked (1208) was comfortable with a lot of power outlets for charging in the bed head. The view from the room is great. The room is dimly lit with a funny design of the toilet and sink on one side of the room and the shower on the other side of the room. There is a large window in the shower without a blind or cover, so there is no privacy. The roof top bar is awesome with great staff, fantastic and good value menu and great views, worth your time to visit and enjoy. Was a real joy especially after the dealing with the awful staff at the front desk. The breakfast was great with a good selection and lovely staff. There is free coffee in the lobby which was great. The location is good, with easy access to cafes and restaurants as well as some tourist attractions. Unfortunately the hotel is not great in returning messages quickly when you send them on Expedia messenger. We also had to ask for our 20% off food and beverage offer as part of the Expedia booking as the reception staff did not offer this at the time of arrival at the hotel, and they said it was for food only when we asked for the voucher."

"Excellent place to relax for a stay in Santiago and the location in Providence was very convenient. The breakfast was too notch as well. I would come back here again!"

"The best triple room I’ve been in my life. Spacious, clean, and the beds/pillows were amazing. Great nights of sleep and friendly/helpful staff. Totally recommend it."