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安第斯之翼精品酒店的評價

4 out of 5
安第斯之翼精品酒店
Siete Cuartones #225, Cusco, Cusco

評價

8.8

優異

10 分評分，優異；370 則評價中有 230 則" "
8 分評分，不錯；370 則評價中有 87 則" "
6 分評分，一般；370 則評價中有 24 則" "
4 分評分，欠佳；370 則評價中有 13 則" "
2 分評分，很差；370 則評價中有 16 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Joe (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great service
Good location very near the main square. Beautiful and cozy room. There’s even a jacuzzi. Very professional service from Angela/Harry/ the front desk team, trying to arrange and fulfill all our requests. They even offered us packed breakfast when I told them we plan to leave early for day trips. Overall one of the best hotel during my trip in South America and I would definitely recommend it to other travelers.
於 2018 年 4 月住了 1 晚
The Andean Wings family. 於 2018年4月18日的回應
Dear friends, Thank you very much for your comment, I will share it with our staff, thank you also for taking your time writing it, for us was a pleasure to serve you and feel glad to know that you had a great stay with us, make you feel at home is for Andean Wings our main goal. We will be looking forward for your next visit! Best Regards, The Andean Wings family.

10/10 優異

Yi-Chen (台灣)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
推
地點好離重點觀光地區非常近。 服務人員親切貼心。 內部裝潢舒適有特色，而且熱飲無限量供應。 唯一小缺點是204號房因為是在角落，所以網路幾乎沒訊號。 是會再回去住的飯店。

2/10 很差

Lee

Sad that the hotel closed temporarily and no refund received
於 2024 年 4 月住了 1 晚
Hotel Andean Wings 於 2024年4月15日的回應
Dear Lee,We sent a message requesting the cancellation of your reservation as we cannot cancel it by ourselves, but we havent receive any reply nor cancellation request from your part, in this way we have considered a No Show of your reservation, this according to the pilicies of your reservation.

8/10 不錯

Nikki

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was a wonderful hotel. The breakfast area was beautiful and the breakfast was delicious! The room was beautiful and very clean. Our only irk was that we got a room with the jetted tub, but the hot water was minimal and the water pressure was minimal so it took very long to fill the tub and by the time it filled, the water was not very warm. We made do, but this was our only complaint. Otherwise, the hotel is fantastic - amazing staff and service, amazing food, beautiful building and rooms, fabulous location!
於 2024 年 4 月住了 1 晚

10/10 優異

Shachida

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel has a Jacuzzis super clean staff very friendly love this place excellent service
於 2024 年 3 月住了 1 晚

10/10 優異

Keith

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
great staff very close to major sites
於 2024 年 2 月住了 3 晚

10/10 優異

JANE

於 2024 年 2 月住了 5 晚

6/10 一般

cesar alberto

讚好：職員與服務
於 2024 年 1 月住了 4 晚

10/10 優異

Jasmine

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Value!
I would highly recommend Andean wings. It is in a great location and is an excellent value for the price. The lobby and common seating areas are lovely to sit in and relax and eat or enjoy a drink. The service is wonderful and friendly. Great stay!
於 2024 年 1 月住了 2 晚

8/10 不錯

Guillermo

家人同遊
讚好：整潔度、職員與服務和設施服務
Muy bonito hotel. el patio hermoso el cuarto espectacular y la atencion genial. Solo unos pequeños detalles que se deveria mejorar. el termo para calentar el agua no se puede usar por que el cable para conectar no da al tomacorriente, el hot tub sale agua tibia no caliente y no habia fosforos o encendedor para prender las velas alrededor del hot tub y por ultimo el control de la tv no se podia cambiar de canal. Cositas que no son tan importantes pero faltaria para ser un 10 de 10. Yo le pongo un 9 de 10.
於 2023 年 12 月住了 1 晚

10/10 優異

Kenny

於 2023 年 12 月住了 1 晚

10/10 優異

Veronica

讚好：整潔度和職員與服務
Beautiful and charming hotel, incredible and attentive staff. We had a great stay and highly recommend it.
於 2023 年 12 月住了 2 晚

10/10 優異

EDUARDO

讚好：整潔度、職員與服務、設施服務和住宿狀況
el trato de las personas y la comida
於 2023 年 12 月住了 2 晚

10/10 優異

matthew

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great staff and accommodations.
The staff is very attentive to all needs. The place itself has a wonderful ambience in a neighborhood full of charming boutiques.
The uniquely charming restaurant/lobby.
Just around the corner.
於 2023 年 12 月住了 3 晚

8/10 不錯

真實旅客

讚好：職員與服務
不滿：住宿狀況
Beauty needs a surgery
The hotel in itself is interesting and on a good location. The first room I had smelled like the wood floor had started to mold. They need to renovate. Second room I got was better but tiles in the shower were a bit wobbly. I like the basics of the hotel but it's surely seen better days. Staff was friendly though!
於 2023 年 12 月住了 1 晚

10/10 優異

Emily

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great service, great location, very helpful and accomodating staff. I felt like every time i stepped into the common area there was someone there working. Everyone is very friendly!
於 2023 年 11 月住了 1 晚
Hotel Andean Wings 於 2023年12月12日的回應
Dear friends,Thank you very much for your comment, I will share it with our staff, thank you also for taking your time writing it, for us was a pleasure to serve you and feel glad to know that you had a great stay with us, make you feel at home is for Andean Wings our main goal.We will be looking forward for your next visit!Best Regards,

8/10 不錯

Amanda

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly and accomodating staff! Unique and beautiful building. Close to the city historic centre. Only downside was the bed in our deluxe (double bed) room was not very comfortable and the shower head was older and didnt work great. We had to move rooms due to some electrical upgrade needed and the bed and shower head was much better in the superior suite. Overal highly recommend!
於 2023 年 11 月住了 4 晚
Hotel Andean Wings 於 2023年12月12日的回應
Dear guest,Thank you for your comment and for your time to write it, this will help us to improve our service.

10/10 優異

ELENA

於 2023 年 11 月住了 1 晚

10/10 優異

Gregory

Incredible and unique.
Andean wings was one of the best hotels we have ever stayed at. It was so unique and the service was incredible! The whole staff was so nice and helpful.
於 2023 年 11 月住了 2 晚
Hotel Andean Wings 於 2023年11月14日的回應
Dear friends,Thank you very much for you comment and rating.We will be looking forward for your next visit.

10/10 優異

John

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everyone here was super nice and extremely helpful!
於 2023 年 10 月住了 3 晚
Hotel Andean Wings 於 2023年11月14日的回應
Dear friends,Thank you very much for you comment and rating.We will be looking forward for your next visit.

10/10 優異

Erin

讚好：整潔度、職員與服務、設施服務和住宿狀況
I LOVED this property- the rooms were quaint and the facility was so pretty! The staff were absolutely incredible and so sweet and accommodating. If/when I ever return to Cusco, I will stay here again!
於 2023 年 10 月住了 2 晚
Hotel Andean Wings 於 2023年11月14日的回應
Dear friends,Thank you very much for you comment and rating.We will be looking forward for your next visit.

8/10 不錯

Giselle

伴侶同遊
讚好：整潔度和職員與服務
Beautiful hotel! We stayed here 4 days and had a room with a jacuzzi. Only giving 4 stars because there was not enough hot water for the jacuzzi or showers. The staff was friendly and the breakfast was good. Good area and worth the price! Very close shops and dining.
於 2023 年 10 月住了 3 晚
Hotel Andean Wings 於 2023年11月14日的回應
Dear friends,Thank you very much for you comment this will help us to improve.We will be looking forward for next visit and have the opportunity to give a better stay.

8/10 不錯

sandra

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was very friendly ,breakfast was good , great location.
於 2023 年 10 月住了 4 晚
Hotel Andean Wings 於 2023年11月14日的回應
Dear friends,Thank you very much for you comment and rating.We will be looking forward for your return.

10/10 優異

Kathleen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Darling lobby . They greeted us right away with a place to sit down and have tea. Water available when we needed it . Such a peaceful place to stay .
於 2023 年 10 月住了 4 晚
Hotel Andean Wings 於 2023年11月14日的回應
Dear friends,Thank you very much for you comment and rating.We will be looking forward for your return.

10/10 優異

Paula

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The location of this boutique is ideal. Walkable to stores and restaurants. The reception staff, especially Rodger, was magnificent. They had several options for breakfast and everything was very clean and welcoming.
於 2023 年 9 月住了 2 晚
Hotel Andean Wings 於 2023年11月14日的回應
Dear friends,Thank you very much for you comment and rating.We will be looking forward for your return.

10/10 優異

Paula

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 9 月住了 2 晚
Hotel Andean Wings 於 2023年11月14日的回應
Thank you very much for your reating.

10/10 優異

Olga

於 2023 年 10 月住了 1 晚
Hotel Andean Wings 於 2023年11月14日的回應
Thank you very mucho for your rating.

10/10 優異

Saehan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Serene setting for breakfast to start your day- staff was very attentive and kind and the rooms were clean and well cared for.
於 2023 年 9 月住了 2 晚
Hotel Andean Wings 於 2023年9月30日的回應
Thank you for your comment, we appreciate it and will be waiting for your next visit.

10/10 優異

Isaac

於 2023 年 9 月住了 1 晚
Hotel Andean Wings 於 2023年9月30日的回應
Thank you! We will be waiting for your next visit!

2/10 很差

Veronica

不滿：整潔度、職員與服務、設施服務和住宿狀況
No es 4 estrellas. Las habitaciones horribles y las instalaciones viejas. No quisieron devolverme la plata a pesar que no me quede ni una noche allí. Tuve que ir a otro hotel
Hotel Andean Wings 於 2023年8月31日的回應
Estimado cliente,Lamentamos la erronea y mala impresión que se llevó de nosotros. No somos un hotel 4 estrellas, somos un hotel Boutique y se lo explicamos en reiteradas ocasiones al momento de llegar al hotel, tampoco hacemos publicidad engañosa como usted indicó ya que toda nuestra información, incluyendo fotos están publicadas en esta página y en nuestra web, además de las opiniones de nuestros huéspedes en las cuales puede ver nuestra calificación y recomendaciones.Queremos resaltar, que desde que llegó al hotel se le dio un buen servicio, como es nuestra costumbre, incluyendo el oxígeno para usted y su pareja; pero ya desde ese momento ustedes se querían ir de hotel sin conocer su habitación asignada, la cual se le dio acorde a la reserva que hizo, aun así, se les ofreció un up-grade sin costo adicional a una de nuestras mejores habitaciones, una Minisuite y, ustedes tampoco quisieron conocer esta habitación. Se hizo todo lo posible por solucionar este infundado impase, pero la mala predisposición, actitud y mal trato de ustedes nos limitó a dar más soluciones, tampoco podemos permitir que nadie falte el respeto y trate de manera prepotente a nuestros trabajadores.Los que ustedes hicieron se considera un No Show y se procedió acorde a las políticas que están en el su voucher de confirmación de reserva, donde indica que esta era prepagada y con tarifa no reembolsable.Una vez más, lamentamos su opinión sin fundamento, ya que no se dio la oportunidad de conocer nuestros servicios ni nuestra hospitalidad.Atte,La Gerencia

10/10 優異

Aileen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was super clean and the staff very welcoming! The best part it’s that it’s very close to the best part of the city! La plaza de Armas! There you can find everything from shopping, restaurants, agencies ect! Great location !!
於 2023 年 8 月住了 6 晚
The Andean Wings family 於 2023年8月21日的回應
Dear friends,Thank you very much for your comment, I will share it with our staff, thank you also for taking your time writing it, for us was a pleasure to serve you and feel glad to know that you had a great stay with us, make you feel at home is for Andean Wings our main goal.We will be looking forward for your next visit!Best Regards,The Andean Wings family

10/10 優異

Kelly (Lakemoor)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed at quite a few hotels during our trip to Peru, and this was by far our favorite. The bathrooms were great-excellent water pressure and big, fluffy towels. The breakfast was also the best (free) breakfast that we had in Peru. The location is perfect. But the best part of Andean Wings was their amazing staff. Everyone was so kind and accommodating. Carlos, in particular, went above and beyond to make us feel at home. 😊
The Andean Wings family 於 2023年8月21日的回應
Dear friends,Thank you very much for your comment, I will share it with our staff, thank you also for taking your time writing it, for us was a pleasure to serve you and feel glad to know that you had a great stay with us, make you feel at home is for Andean Wings our main goal.We will be looking forward for your next visit!Best Regards,The Andean Wings family

10/10 優異

Lie

讚好：整潔度、職員與服務和住宿狀況
Good location friendly staff and safe place
於 2023 年 7 月住了 2 晚
The Andean Wings family 於 2023年8月21日的回應
Dear friends,Thank you very much for your comment, I will share it with our staff, thank you also for taking your time writing it, for us was a pleasure to serve you and feel glad to know that you had a great stay with us, make you feel at home is for Andean Wings our main goal.We will be looking forward for your next visit!Best Regards,The Andean Wings family

10/10 優異

MICHELLE

於 2023 年 6 月住了 4 晚

8/10 不錯

Luis (Lima)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
El lugar es muy agradable y tranquilo a pesar de ser muy centrico. La decoración y cada rincón del hotel son propias de un buen hotel boutique

8/10 不錯

Fabien

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Personnel très sympathique et accueillant Particulièrement la personne qui s’occupe du service restauration ! Joli patio Très bel hôtel de petite taille et pour le coup familial
於 2023 年 4 月住了 3 晚

8/10 不錯

Julia

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was extremely friendly and helpful, carried all my luggage to my room, ordered me taxis when I needed them, even gave me a room to change in for the airport, after I had already checked out. Beautiful place and people.
The Andean Wings family 於 2023年8月21日的回應
Dear friends,Thank you very much for your comment, I will share it with our staff, thank you also for taking your time writing it, for us was a pleasure to serve you and feel glad to know that you had a great stay with us, make you feel at home is for Andean Wings our main goal.We will be looking forward for your next visit!Best Regards,The Andean Wings family

8/10 不錯

Carol

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Excelente atención y el lugar muy bonito, aunque llegué al alojamiento gracias a Expedia pues me reservaron ahí por haber tenido un problema con mi alojamiento inicial, me dijeron los de Expedía que no tenía que pagar ya nada en Andean pero me cobraron los cargos.
於 2023 年 3 月住了 2 晚
The Andean Wings family 於 2023年3月25日的回應
Estimada Carol,Agradecemos su comentario, es un gusto saber que disfrutó de su estadía en Andean Wings.En cuanto al impuesto cobrado, este es del 10% de servicios o resort fee, el cual se detalla en el voucher de confirmación de Expedia donde indica que se cargará y cobrará en el hotel.Esperando haber aclarado su duda, agradecemos una vez mas su comentario y esperamos su proxima visita.

10/10 優異

Santiago

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved our stay in the Andean Wings! Stayed there for a whole week while visiting all the sites. We got our tours directly from them, they have very competitive prices, and that meant that they picked us up and left us at the hotel for all of the tours, very convenient! They even prepared a little breakfast bag for our 4 am early departure to Machu Picchu. The food in the hotel was also delicious, with everything sourced from local producers. They offered tasters of some salts and spices, free coffee, teas, and breakfast. And it was also important to us that the hotel supports a local children's home with part of the earnings. I would say if I had to change anything about my experience, I might have gotten one of the rooms in the back of the hotel rather than the front since the front street can be a little noisy on the weekend. Other than that, the experience in the hotel and their in-house travel agency was fantastic! We will definitely stay here again when we go back to Cuzco.
於 2023 年 3 月住了 5 晚
The Andean Wings family 於 2023年3月25日的回應
Dear friends,Thank you very much for your comment, I will share it with our staff, thank you also for taking your time writing it, for us was a pleasure to serve you and feel glad to know that you had a great stay with us, make you feel at home is for Andean Wings our main goal.We will be looking forward for your next visit!Best Regards,The Andean Wings family

10/10 優異

isabel

讚好：整潔度、職員與服務、設施服務和住宿狀況
Love it. Best ever
於 2023 年 1 月住了 1 晚
The Andean Wings family 於 2023年2月9日的回應
Dera friends, thank you for your comment!Best regards,

2/10 很差

Zuhayr

於 2022 年 12 月住了 1 晚

2/10 很差

Jamie

伴侶同遊
The check in process was extremely slow. However the biggest problem was the noise ALL night long. My wife and I were awakened over and over again all night long with noises from the street, the other hotel guests partying, sirens, traffic horns, etc literally all night long. It was unbelievable! We did not get any sleep whatsoever. We even called the front desk at 3 am and asked if there was anything they could do about the noise outside our window. Young people were literally on the street outside the window by the bed drinking, yelling, partying all night long. It was the first night of our trip, we didn’t sleep at all. Not a pleasant way to start a vacation. My wife is livid. Worst hotel experience we’ve ever had. Would never recommend this hotel to anyone! Noise. Noise. Noise all night long! Unbelievable!
於 2022 年 11 月住了 1 晚
The Andean Wings family 於 2022年12月5日的回應
Dear friends, Thank you very much for your comments, in Andean Wings we give very high importance to all the opinions of our guests, we read it carefully, talk with our staff and try to understand what could have happened, all this in order to find the best solutions to improve our services in general. We want to offer our apologies for the inconvenience you experienced during your stay, we have put special attention to the point you mentioned in your comment and we have taken action to avoid this situations right away, a good communication is very important to know how you are feeling so this will be our very first point to start.Our apologies again and thank you to help us to improve ourselves..Sincerely,

10/10 優異

Oleg (Mississauga)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice and unique hotel. It's like a living in a house where all rooms are not like each other, with comfortable inner yard, steps from main tourist places in Cusco. Not sure about parking (we had a guide with a car), but everything else was like unique experience.
於 2022 年 11 月住了 2 晚
The Andean Wings family 於 2022年12月5日的回應
Dear friends,Thank you very much for your comment, I will share it with our staff, thank you also for taking your time writing it, for us was a pleasure to serve you and feel glad to know that you had a great stay with us, make you feel at home is for Andean Wings our main goal.We will be looking forward for your next visit!Best Regards,

2/10 很差

Ana Gabriela (fountain valley)

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
The dinner was pretty good but the breakfast sucks. Plus our room felt like we were in a traffic jam so loud in between horns, people screaming and loud cars passing by. Plus our bed that should have been a king bed was 2 twin beds close together with super uncomfortable mattress. It was very disappointing.
於 2022 年 11 月住了 1 晚
The Andean Wings family 於 2022年12月5日的回應
Dear friends,Thank you for your comments, we are sorry to know about your experience, our hotel has anti-noise windows in our exterior rooms, about the beds we have hotelery beds as many other hotels and the beds are joined making a king size and covered by a overtwin, it is a normal system in hotels. Regarding the breakfas it was a buffette with different options.Once again thank you for your comment, it will help us to improve our service.Best regards,MM

6/10 一般

Jessica

伴侶同遊
讚好：整潔度
El edificio es lindo sin embargo la habitación no tenía ventilación y fue un poco sofocante. Salvo el patio no tiene grandes atractivos y la peor parte fue el momento que el personal nos quiso cobrar de más. Menos mal teníamos la calculadora al lado y nos supimos manejar sino la cuenta era otra.
The Andean Wings family 於 2022年12月5日的回應
Estimados amigos,Agradecemmos sus comentarios y lamentamos mucho su experiencia, normalmento en Cusco, debido al clima contamos solo con calefacción, esto está detallado en nuestras acomodaciones en la pagina de Expedia.En cuanto al cobro, lamentamos el malentendido debido a una actualización en el sistema de cobros de la página.Sus comentarios nos ayudan a identificar nuestras falencias y mejorar nuestro servicio, agrademos el tiempo que se tomo para escribirlo.Saludos cordiales,MM

10/10 優異

Ona

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very cute property. Close to the historic district. Great restaurant.
於 2022 年 10 月住了 1 晚
The Andean Wings family 於 2022年10月19日的回應
Dear friends,Thank you for your comment, we appreciate it and hope to receive you in your next visit to Peru.Best regards,

10/10 優異

David

於 2022 年 10 月住了 5 晚

8/10 不錯

Joshua

讚好：職員與服務
於 2022 年 9 月住了 2 晚
The Andean Wings family 於 2022年9月28日的回應
Thank you for your review!

10/10 優異

Josh

於 2022 年 9 月住了 1 晚
The Andean Wings family 於 2022年9月28日的回應
Thank you for your review!

10/10 優異

Victoria

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful! 10/10!
The stay at Andean wings was perfect! The staff was friendly and kind and accommodating. The room was beautiful. We had the suite with the bath and it was clean and gorgeous! The restaurant in the hotel was superb and they offered coca tea upon arrival and luggage storage. Will stay here again when we come to Cusco again! Highly recommend.
於 2022 年 9 月住了 1 晚
The Andean Wings family 於 2022年10月6日的回應
Dear friends,Thank you for your comment, it is great to know that you enjoyed your stay wiht us and hope to receive you in a next opportunity.Best regards,