Pros:
-comfortable, warm
-quiet
-safe
Cons:
-communication
Booked three nights as a solo female before and after the Inca Trail hike. When I arrived, no one was there to check me in (despite telling them what time I arrived). There was no one in the little office area. Someone who was working on the landscaping let me into my room.
Same thing happened when I tried to go down for the free breakfast, allegedly starting at 6:30 am. Headed down at 7, no one was there. Couldn't find any areas that even looked like they were serving breakfast. Ended up buying breakfast at a local restaurant.
And a third time, when I needed to check out early. No one in the office, no one anywhere. Ended up just leaving my keys in the room with a note.
This hotel could definitely benefit from some more signs with clearer direction. "This is the office (hours)". "Breakfast here (hours)." Instead you just walk down a little corridor with the word "Askha" and an arrow pointing left on the cement walkway. But after you turn left, there's no signs anywhere for Askha. I think there's a travel company located in the first door. Then there's two unmarked doors which seemed to be always closed, or vacant.
Room itself was great. Warm and comfortable beds. Water never really got warm for the shower, but I lived. Much quieter than other hotels in Cusco since it's not right next to the road with all the honking. Would have been a great place to stay if there had been better communication.
