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峴港 - 三日月日式度假村及 SPA 的評價

5 out of 5
峴港 - 三日月日式度假村及 SPA
Khu Du Lich Xuan Thieu, Phuong Hoa Hiep Nam, Quan Lien Chieu, Da Nang

評價

9.2

卓越

10 分評分，優異；315 則評價中有 226 則" "
8 分評分，不錯；315 則評價中有 55 則" "
6 分評分，一般；315 則評價中有 16 則" "
4 分評分，欠佳；315 則評價中有 12 則" "
2 分評分，很差；315 則評價中有 6 則" "

9.4/10 

整潔度

9.0/10 

職員與服務

9.4/10 

設施服務

9.4/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

HIN PO

讚好：整潔度、職員與服務和住宿狀況
Good facilities and beautiful scenery hotel !
於 2024 年 2 月住了 2 晚
Da Nang Mikazuki Japanese Resorts & Spa 於 2024年2月17日的回應
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience. Providing the most memorable experience for guests is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable. Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future. Best Wishes, Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

8/10 不錯

Yuen Man Lea

於 2023 年 11 月住了 1 晚
Hotel Management Board Danang Mikazuki Japanese R 於 2023年11月17日的回應
Dear Ms. Yuen Man Lea,Thank you for taking the time to make us a review. We are delighted you had an enjoyable stay with us.We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 優異

Michael

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 6 晚
Hotel Management Board 於 2023年8月22日的回應
Dear our valued Guest,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best Wishes,Danang Mikazuki Japanese Resorts and Spa

8/10 不錯

LAI SHAN

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Its a full of Japanese style hotel.Good for Japanese people and the one who loves Japanese culture.The environment is very good.Facing the sea.I think its suitable for a family with children because its many pool just like a sea paradise. There are 4 restaurants ,including 2 Japanese restaurants and buffet.The only not good thing is that its inconvenient go outside.
於 2023 年 7 月住了 1 晚
Guest Relations Department 於 2023年8月17日的回應
Dear Our Valued Guest, From entire team please allow me to thank you for sharing your experience here on Agoda with our future guests. I am delighted that you have enjoyed your stay and that your left Da Nang Mikazuki Japanese Resorts & Spa with fond memories. I hope to see you again for another adventure here at Da Nang Mikazuki Japanese Resorts & Spa. Best Wishes,

8/10 不錯

hoi yan

親子同遊
讚好：整潔度、職員與服務和住宿狀況
設施配套完備 酒店非常新淨及大 房間寛敞 有日式庭園 有infinity pool 有兒童水上設施 更有沙灘旁泳池 隔鄰已係室內水上樂園 酒店客人已可使用 更有onsen spa 服務盡力 但英文溝通還需費勁 用google translate 可解決 清潔需再仔細一點 有點甩漏 但提點後會盡量改善 需加強培訓
於 2023 年 7 月住了 5 晚
Guest Relation Team 於 2023年7月22日的回應
尊敬的客人，非常感谢您留下宝贵的时间与我们分享在Danang Japanese resorts and Spa 的感受。对于您此次度假未完美的体验我们感到十分的遗憾，感谢您给了我们宝贵的意见。同时，这也督促我们要更加提高服务质量，逐步带给您更美好的体验。再次表示对您的道歉！希望在近期能够有机会再次接待您，衷心期待着您的再次莅临。谨致问候，酒店管理Danang Japanese resorts and Spa

4/10 欠佳

Chen Chiu

商務旅客
讚好：住宿狀況和客房舒適度
不滿：整潔度和職員與服務
餐廳人太多＇服務人員服務太差＇叫我先回房間等，下來餐廳吃飯＇服務人員服務不及時＇回到房間洗澡，熱水不熱＇而且房間地毯上有指甲屑！只有大門口的服務人員服務態度很好＇幫忙叫車拿行李
於 2023 年 6 月住了 2 晚

10/10 優異

Theresa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very big family friendly hotel. Spacious rooms with bacony. Enjoyed the seaview from the bacony while taking a dip in the bathtub. Buffet breakfast have a variety of food. Alot of activities to do around the hotel such as water park, onsen and swimming pool.
於 2024 年 5 月住了 2 晚

10/10 優異

Arai

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were phenomenal, very friendly and nice people in general
於 2024 年 5 月住了 9 晚
Da Nang Mikazuki Japanese Resorts & Spa 於 2024年5月15日的回應
Dear Mr.Arai,Greetings from Da Nang Mikazuki Japanese Resorts and Spa. Thank you for staying with us and sharing your valuable comments. We are delighted that you enjoyed your time in our hotel. We look forward to welcoming you back to Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 優異

lindy

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We have just returned from our family holiday at Da Nang Mikazuki resort and we had a brilliant time. We travelled with our 3 year old son, who absolutely loved the pirate ship/swimming pool. The Hinode Villa we had was spacious, extremely clean and more than accommodated for our family. We were greeted by Hoa who was our guest relation officer for the duration of our stay. She kept ensuring we had everything we needed, she was attentive, professional and informative! The staff at the blue restaurant was welcoming, always had a smile on their face and special mention to Khan and Phuong. Great service from all the staff at the restaurant, we could not fault anything! The food at the Blue restaurant was very fresh and brilliant selection for all age group. We also ate at the beach club and the food there was also very good and great that it was right next to the beach with an option for toddlers/kids to swim in the pool! I think this resort caters for all adults/kids and we just love the facilities at the hotel. The skypool is also a nice touch with amazing view! We just wish we stayed for longer!
於 2024 年 5 月住了 4 晚
Da Nang Mikazuki Japanese Resorts & Spa 於 2024年5月15日的回應
Dear Ms.Lindy,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

6/10 一般

Ohkawara

ベッドメイキング後の布団の中から小さい飛ぶ虫が入っていたり、ボディーソープが使いかけだったり、ホテルのデポジット返金に、かなら待たされました。基本的にホテルの方の対応はとても丁寧だったので、残念です
於 2024 年 5 月住了 2 晚

10/10 優異

MITSUTERU

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
家族連れで5泊しました。 高級ホテルであり、かなり良いです。 小学生の娘は大喜びでした。 ウォーターパークで遊ぶもよし、宿泊者限定の屋上プールもバー付きで良いです。 ダナン中心部からは離れて射ますが、タクシー（grabアプリ）で片道500-1000円くらいで行かれます。 コスパ素晴らしいホテルです。 朝食はバイキング方針ですが、うどんか蕎麦が毎日ローテーションで変わりますし、ご飯や味噌汁などの日本食もあるので、子連れには大助かりです。
於 2024 年 4 月住了 5 晚
ダナン三日月ジャパニーズリゾーツ＆スパ 於 2024年5月16日的回應
お客様、この度はダナン三日月にご宿泊賜り、誠にありがとうございます。また貴重なお時間を割いてご感想をお寄せ頂きましたことに重ねて御礼申し上げます。また、この度のご滞在を快適にお過ごしいただけたとお聞きし大変嬉しく存じております。頂きましたお褒めの言葉に恥じぬよう、更なるサービス向上に努めて参ります。あらためまして、この度ご感想をお寄せ頂きましたことに御礼申し上げますと共に、お客様がまた弊館にお戻り頂けます日を心よりお待ち申し上げております。ダナン三日月ジャパニーズリゾート＆スパ

10/10 優異

TAKU

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
excellent!
於 2024 年 5 月住了 3 晚
Da Nang Mikazuki Japanese Resorts & Spa 於 2024年5月15日的回應
Dear Mr/Ms. Taku,Greetings from Da Nang Mikazuki Japanese Resorts and Spa. Thank you for staying with us and sharing your valuable comments. We are delighted that you enjoyed your time in our hotel. We look forward to welcoming you back to Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 優異

YOSHIAKI

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
朝食ブッフェは非常に良い、従業員、スタッフの応対も良く教育されている。少しダナン中心部より離れているので 現地ツアー参加時にホテル送迎の追加料金がかかった。 温泉に入るときの手順が解かりずらかった。
於 2024 年 4 月住了 2 晚

8/10 不錯

Masahiro

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
部屋は広く、従業員の方は丁寧に案内してくれてとてもよかった。 ただ日本人にとっては不思議な味がする朝食でした
於 2024 年 4 月住了 1 晚

6/10 一般

Hwee Bin

家人同遊
讚好：整潔度和設施服務
Beautiful hotel with gorgeous view, clean, staffs are friendly. I paid for a room with beautiful view with high price, however, the room was very hot with a temperature of 25 degrees cel. I call the reception to complain about it, they said they’ll adjust it at their end. At 12:00am, the room temperature was still high. I was awake all night without any sleep. The reception should have called me to find out if our air condition works but they did not. Will not stay in that hotel anymore and would not recommend to anyone.
於 2024 年 2 月住了 1 晚

10/10 優異

KENJI

親子同遊
讚好：整潔度、設施服務和住宿狀況
子連れにはとても良いが中心地まで遠過ぎる。 レストランなど行く場合は片道30分のタクシーはマストになります。
於 2024 年 4 月住了 2 晚

10/10 優異

Kurt (Yokosuka)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Da Nang Mikazuki Japanese Resorts & Spa 於 2024年5月15日的回應
Dear Kurt,On behalf of Da Nang Mikazuki Japanese Resorts & Spa. We would like to say thank you for your great feedback. Da Nang Mikazuki still have a lot of activities and adventures for you to discover. You are always welcomed here. Hope to see you and your family again soon!Best Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

8/10 不錯

Nancy

讚好：職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Guest Relations Department 於 2024年4月10日的回應
Dear Mr/Ms Nancy,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best Wishes,Hotel Management Board Danang Japanese resorts and Spa

10/10 優異

??

於 2024 年 3 月住了 2 晚
Da Nang Mikazuki Japanese Resorts & Spa 於 2024年5月15日的回應
Dear Our Valued Guest,Greetings from Da Nang Mikazuki Japanese Resorts and Spa. Thank you for staying with us and sharing your valuable comments. We are delighted that you enjoyed your time in our hotel. We look forward to welcoming you back to Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

8/10 不錯

Waldemar

家人同遊, 親子同遊
讚好：整潔度和住宿狀況
Ein tolles Hotel, mit Wahnsinns Anlage, etwas ab vom Schuss. Personal versucht einen immer wieder was aufzuschwatzen. Super Frühstück. Wasserpark ist etwas überbewertet und nicht den Preis wert.
於 2024 年 3 月住了 3 晚
Guest Relations Department 於 2024年3月31日的回應
Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best Wishes,Guest Relation Team Danang Mikazuki Japanese Resorts and Spa

8/10 不錯

Emi

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
Guest Relations Department 於 2024年3月31日的回應
"Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best Wishes,Guest Relation Team Da Nang Mikazuki Japanese Resorts and Spa

10/10 優異

KYOUNGRAK

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The water park is very good.
於 2024 年 3 月住了 3 晚
Guest Relations Department 於 2024年4月10日的回應
Dear Mr./Ms. KYOUNGRAK,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our facilities and Waterpark. We hope to have the opportunity to welcome you back very soon.With our kindest regards from the beautiful Da Nang Mikazuki Resorts and SpaBest Wishes,Hotel Management Board Danang Japanese Resorts and Spa

10/10 優異

Bruce

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2024 年 3 月住了 3 晚
Guest Relations Department 於 2024年3月31日的回應
Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best Wishes,Guest Relation Team Danang Mikazuki Japanese Resorts and Spa

10/10 優異

Tyrone

多人同遊
Great resort with friendly and helpful staff. Room was nice and clean with a lot of amenities. Definitely recommend
於 2024 年 3 月住了 4 晚
Guest Relations Department 於 2024年3月31日的回應
Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectations and successfully delivered a good guest experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward to welcoming you and your family once again.Best Wishes,Guest Relation Team Danang Mikazuki Japanese Resorts and Spa

10/10 優異

Patrick

家人同遊
讚好：設施服務
Beautiful resort. Highly recommend this place to stay in Da Nang
於 2024 年 3 月住了 3 晚
Guest Relations Department 於 2024年3月31日的回應
Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectations and successfully delivered a good guest experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward to welcoming you and your family once again.Best Wishes,Guest Relation Team Danang Mikazuki Japanese Resorts and Spa

10/10 優異

Minheon

讚好：整潔度、職員與服務和住宿狀況
아이와 같이 시간보내기 너무 좋았습니다. 청소 상태나 직원들의 응대가 너무 친절했습니다. 기억에 남을 여행이었어요.
於 2024 年 3 月住了 3 晚
Guest Relations Department 於 2024年3月31日的回應
친애하는 고객님께,시간을내어이 리뷰를 작성해 주셔서 감사드립니다. 우리와 함께 즐거운 시간을 보내 주셔서 감사합니다. 특히 음식, 시설 및 친절한 직원을 즐겁게 읽으 셨습니다.우리는 곧 다시 고객님들을 환영 할 수있는 기회를 가지기를 바랍니다.아름 다운 다낭 미카즈키 일본 리조트 & 스파에서 우리의 친절 한 안부감사합니다. 항상 좋은 일만 있기를 바랍니다,게스트 관계 팀다낭 미카즈키 일본 리조트 & 스파

10/10 優異

BEDARD

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was perfect staff,food,tools,water Park for the kids is great even for parents five stars!!!!!
於 2024 年 3 月住了 2 晚
Guest Relations Department 於 2024年3月31日的回應
Dear Our Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staff. We hope to have the opportunity to welcome you back very soon.With our kindest regards from the beautiful Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Guest Relation TeamDanang Mikazuki Japanese Resorts and Spa

10/10 優異

Garry

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Our room is very far from the main hotel and it was next to the horse stable so sometimes you can pick up a bit of uncomfortable smell if wind happens to bring them to your direction. The bed was so big and very comfortable. Our drivers were very friendly. I was thankful for cold towels that they prepared when we returned to the car. The staff in the lobby were very friendly and informative. It was a very nice stay.
於 2024 年 3 月住了 3 晚
Guest Relations Department 於 2024年3月31日的回應
Dear Our Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from the beautiful Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Guest Relation TeamDanang Mikazuki Japanese Resorts and Spa

10/10 優異

David

多人同遊
讚好：整潔度、職員與服務和住宿狀況
All staff were friendly breakfast was excellent
於 2024 年 3 月住了 3 晚
Guest Relations Department 於 2024年3月31日的回應
Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectations and successfully delivered a good guest experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward to welcoming you and your family once again.Best Wishes,Guest Relation Team Danang Mikazuki Japanese Resorts and Spa

10/10 優異

YOHEI

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It's amazing nice room!
於 2024 年 2 月住了 2 晚
Guest Relations Team 於 2024年2月27日的回應
"Dear our valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Da Nang Mikazuki Resorts and SpaBest Wishes,Hotel Management Board Danang Japanese resorts and Spa"

4/10 欠佳

trang

親子同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Restaurants are over priced and not good . Extra charges on everything.
於 2024 年 2 月住了 1 晚

10/10 優異

KIHOON

於 2024 年 2 月住了 2 晚
Da Nang Mikazuki Japanese Resorts & Spa 於 2024年2月17日的回應
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience. Providing the most memorable experience for guests is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable. Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future. Best Wishes, Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 優異

Tran

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Da Nang Mikazuki Japanese Resorts & Spa 於 2024年2月17日的回應
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience. Providing the most memorable experience for guests is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable. Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future. Best Wishes, Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 優異

AHREUM

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
호텔동 리조트동이 따로 있어서 리조트동은 어딜가든 버기카 타고 이동해야합니다. 콜하면 바로 오긴해요. 꺠끗하고 있을꺼 다 있고 너무 편하게 잘 다녀왔습니다.
於 2024 年 2 月住了 2 晚
다낭 미카즈키 일본 리조트 & 스파 於 2024年2月27日的回應
친애하는 고객님께,다낭 미카즈키 일본 리조트 & 스파에 머무시는 동안이 멋진 의견을 적어 놓은 시간을 내 주셔서 대단히 감사합니다.우리 모두는 확실히 가까운 미래에 우리 리조트로 고객님들을 환영 할 것을 고대하고 있습니다.감사합니다. 항상 좋은 일만 있기를 바랍니다,호텔 경영다낭 미카즈키 일본 리조트 & 스파

8/10 不錯

Truong

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Outdoor pools and water park are great fun for kids. That said, the build quality of the pool and slides could be improved. There metal barrier pipes/columns should be replaced by some safer materials, like the indoor water park. The Japanese decorations and Mount Fuji pools are tacky. The staffs were wonderful and made it a pleasant stay.
於 2024 年 2 月住了 5 晚
Guest Relations Team 於 2024年2月27日的回應
"Dear our valued Guest,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best Wishes,Hotel Management Board Danang Japanese resorts and Spa"

10/10 優異

OK YOUNG

於 2024 年 2 月住了 2 晚
Da Nang Mikazuki Japanese Resorts & Spa 於 2024年2月17日的回應
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience. Providing the most memorable experience for guests is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable. Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future. Best Wishes, Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 優異

真實旅客

讚好：整潔度、職員與服務和客房舒適度
於 2024 年 2 月住了 4 晚
Da Nang Mikazuki Japanese Resorts & Spa 於 2024年2月17日的回應
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience. Providing the most memorable experience for guests is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable. Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future. Best Wishes, Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 優異

sungwon

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 3 晚
Da Nang Mikazuki Japanese Resorts & Spa 於 2024年2月17日的回應
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience. Providing the most memorable experience for guests is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable. Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future. Best Wishes, Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 優異

BYEONGYONG

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
시설이 깨끗하고 직원들이 친절 하여 편하게 놀다 왔어요
於 2024 年 2 月住了 2 晚
Da Nang Mikazuki Japanese Resorts & Spa 於 2024年2月17日的回應
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience. Providing the most memorable experience for guests is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable. Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future. Best Wishes, Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 優異

Ivan

於 2024 年 2 月住了 1 晚
Guest Relations Department 於 2024年3月31日的回應
Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectations and successfully delivered a good guest experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward to welcoming you and your family once again.Best Wishes,Guest Relation Team Danang Mikazuki Japanese Resorts and Spa

8/10 不錯

WEONJIN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚
Da Nang Mikazuki Japanese Resorts & Spa 於 2024年2月17日的回應
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience. Providing the most memorable experience for guests is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable. Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future. Best Wishes, Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 優異

Hyun Jin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Da Nang Mikazuki Japanese Resorts & Spa 於 2024年2月17日的回應
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience. Providing the most memorable experience for guests is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable. Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future. Best Wishes, Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 優異

jungsuk

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Da Nang Mikazuki Japanese Resorts & Spa 於 2024年2月4日的回應
Dear Mr./Ms. jungsuk, Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. We hope to have the opportunity to welcome you back very soon. With our kindest regards from the beautiful Da Nang Mikazuki Resorts and Spa. Best Wishes, Hotel Management Board Danang Japanese resorts and Spa

8/10 不錯

Hyesung

於 2024 年 1 月住了 4 晚
Da Nang Mikazuki Japanese Resorts & Spa 於 2024年2月4日的回應
Dear Mr./Ms. Hyesung, Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. We hope to have the opportunity to welcome you back very soon. With our kindest regards from the beautiful Da Nang Mikazuki Japanese Resorts and Spa. Best Wishes, Hotel Management Board Da Nang Mikazuki Japanese resorts and Spa

10/10 優異

Lkhamaa

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Worth spending money here. Enjoyed very delicious and abundant breakfast, onsen, and water park. Definitely come back again.
於 2024 年 1 月住了 4 晚
Da Nang Mikazuki Japanese Resorts & Spa 於 2024年1月31日的回應
Dear Mr./Ms. Lkhamaa, It is a true delight reading your feedback upon a most excellent stay with us. Thank you for taking the time to share your delightful experiences from our Waterpark facilities to our Dining offerings. We look forward to the next opportunity to welcome you back with us again, and to enjoy refreshed experiences on your return visits for many more memorable times at Da Nang Mikazuki Japanese Resorts & Spa. Best wishes, Da Nang Mikazuki Japanese Resorts & Spa

10/10 優異

sang hoon

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
다낭 미카즈키 일본 리조트 & 스파 於 2024年1月31日的回應
Dear Mr./Ms. sang hoon, Thank you for staying at Da Nang Mikazuki Japanese Resorts & Spa on your vacation. We are pleased to know that you had a wonderful stay with us. All of the team looks forward to welcoming you back soon. Best wishes, Da Nang Mikazuki Japanese Resorts & Spa

10/10 優異

Kyoung Hwan

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Da Nang Mikazuki Japanese Resorts & Spa 於 2024年1月27日的回應
Dear Our Valued Guest,Customer satisfaction is always the top priority in all our activities. Our staffs are very happy to know that you and your family had a delicious lunch and were especially impressed with the dedicated service of the restaurant staff. Your compliment is an encouragement for all members of our restaurant to continue their efforts every day.Thank you once again for visiting us and we look forward to welcoming you back soon.Best Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

8/10 不錯

JAEYEOL

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Da Nang Mikazuki Japanese Resorts & Spa 於 2024年1月27日的回應
Dear Our Valued Guest,Customer satisfaction is always the top priority in all our activities. Our staffs are very happy to know that you and your family had a delicious lunch and were especially impressed with the dedicated service of the restaurant staff. Your compliment is an encouragement for all members of our restaurant to continue their efforts every day.Thank you once again for visiting us and we look forward to welcoming you back soon.Best Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

8/10 不錯

KYUNGHO

親子同遊
讚好：整潔度和設施服務
시설 등 전체적으로 만족하였으나, 의료사고 관련 지원(?)이 너무 아쉬웠습니다. 아이가 숙소 내에서 넘어져, 손가락이 크게 부어오르고 골절이 의심되어 VinMEC 응급실에서 진료를 받았는데요 안내데스크에 사고내용을 설명하고, 지원을 요청하였고, NURSE가 아이를 살펴보고 병원으로의 이송에 대한 안내를 해주어서 당황스러웠습니다. 손이 부어오르니 ICING(얼음 제공) 및 병원 이송 지원 등이 절실하였으나, 언어 문제와 수동적인 자세가 마음에 들지 않아 급한대로 직접 그랩을 불러 응급실로 가서 진료 받았습니다. 진료를 마친 후 리조트롤 돌아와서 상황을 정리해보니 리조트 내 차량도 있었고, 그랩 호출 정도는 충분히 지원할 수 있다고 생각이 되었는데(고객 서비스 관점) 아쉬웠습니다. 사고발생 시, 리조트에서 지원 가능한 부분에 대한 프로세스를 확립하고 훈련하고 지원한다면, 저 같은 경험을 한 경우 리조트에 대한 고마움은 잊혀지지 않을 것이라고 생각합니다. 유쾌하진 않았지만 좋은 경험이라고 생각하며 미카즈키에 발전을 기대하겠습니다. 잘 쉬다갑니다
於 2024 年 1 月住了 2 晚
게스트 관계 팀 다낭 미카즈키 일본 리조트 & 스파 於 2024年1月26日的回應
친애하는 KYUNGHO고객님,우리와 함께한 경험에 대해 글을 써 주셔서 감사합니다. 우리가 머무는 동안 기대에 못 미쳤다면 진심으로 사과드립니다.제기 한 포인트가 처리되고 그에 따라 처리된다는 점을 안심하십시오. 다시 한 번, 소중한 피드백과 통찰력을 공유해 주셔서 감사 드리며, 따라서 서비스를 더욱 개선 할 수 있습니다.감사합니다. 항상 좋은 일만 있기를 바랍니다,

8/10 不錯

Woonhak

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚
다낭 미카즈키 일본 리조트 & 스파 於 2024年1月22日的回應
친애하는 고객님께,시간을내어이 리뷰를 작성해 주셔서 감사드립니다. 우리와 함께 즐거운 시간을 보내 주셔서 감사합니다. 특히 음식, 시설 및 친절한 직원을 즐겁게 읽으 셨습니다.우리는 곧 다시 고객님들을 환영 할 수있는 기회를 가지기를 바랍니다.아름 다운 다낭 미카즈키 일본 리조트 & 스파에서 우리의 친절 한 안부감사합니다. 항상 좋은 일만 있기를 바랍니다,