室外泳池;泳池傘

峴港阿拉卡特海灘度假酒店的評價

4 out of 5
峴港阿拉卡特海灘度假酒店
200 Vo Nguyen Giap Street, Son Tra District, Da Nang

評價

8.4

很好

10 分評分,優異;1514 則評價中有 585 則" "
8 分評分,不錯;1514 則評價中有 640 則" "
6 分評分,一般;1514 則評價中有 195 則" "
4 分評分,欠佳;1514 則評價中有 61 則" "
2 分評分,很差;1514 則評價中有 33 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

8.2/10 

設施服務

8.4/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Fung

親子同遊, 多人同遊
讚好:整潔度、設施服務和住宿狀況
Sound insulation of windows can be improve.
於 2024 年 3 月住了 3 晚
À la carte Team 於 2024年4月1日的回應
Dear Sir/Madam,Warmest greetings from A La Carte Danang Beach Hotel! Thank you so much for taking time to share us with your positive feedback. It was an honor to be at your service and we look forward to having you with us soon again for your next return to Da Nang. Best Regards, À La Carte Team

6/10 一般

Ying-Chieh

伴侶同遊
讚好:整潔度
服務人員及早餐都非常好,可是令人失望的是,房間不太能吹到海風,因為對面是更巨大的大樓,完全沒有在海邊開放吹風的感覺。 房間空調有種味道,讓我覺得非常難呼吸
於 2023 年 5 月住了 1 晚
À La Carte Team 於 2023年6月5日的回應
Dear Mr./ Ms. Ying - Chieh,Thank you for leaving a review for our hotelWe sincerely apologize and regret that you did not have a complete experience during your stay at our hotel.As for the buildings or construction, it is not owned or managed by our hotel. Therefore, we cannot intervene or do anything else to remedy this situation.If you have the opportunity to return to stay, you can choose apartments with direct sea view so that you are not affected by buildings.We look forward to hosting you again soon for another fantastic experience!Have a nice day!

10/10 優異

真實旅客

於 2020 年 3 月住了 1 晚

8/10 不錯

SIU CHUNG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ok啦
酒店附近食嘢方便, 天台泳池幾好, 但沙灘深夜都比較嘈吵
於 2020 年 3 月住了 2 晚

6/10 一般

真實旅客

多人同遊
讚好:住宿狀況
不滿:職員與服務和設施服務
名過於實,待接員對亞洲人態度差,露台對住旁邊地盤起緊樓,又嘈又大塵,天台泳池其實好細,酒吧同spa都偏貴,再去峴港一定唔會再入住呢一間
於 2020 年 3 月住了 3 晚

8/10 不錯

Mei Chi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
酒店位置優秀,鄰近美溪海灘,頂樓泳池很好看景,叫車到機場也十分快,15分鐘左右車程即可。酒店亦有提供專車到景點,雖需要付費及預約,但同行人數少的話會比自己叫車便宜,也不用擔心安全問題。 問題的話,旁邊正在興建的新酒店有點有礙景觀,還有那時候酒店專車比預定時間遲了15分鐘。 整體來說還不錯。
於 2020 年 1 月住了 3 晚

8/10 不錯

Chi Kong

多人同遊
讚好:整潔度、職員與服務和住宿狀況
It is a double bed room, the beds are too small in size. TV size can be bigger, the worse is the TV is not facing the bed and sofa. The pantry occupied a large area but useless to most people.
於 2019 年 12 月住了 2 晚

10/10 優異

Alex

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
天台無邊際泳池好靚,不過鄰近有地盤,影相時要遷就一點。 晚上在天台酒吧可以望到峴港城市夜景。房間非常新非常乾淨。
於 2019 年 12 月住了 3 晚
Thao Le (Ms.) 於 2020年1月2日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

8/10 不錯

Ching man

於 2019 年 12 月住了 4 晚

10/10 優異

Denny

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good hotel with a nice ocean view swimming pool.
於 2019 年 11 月住了 4 晚
Thao Le (Ms.) 於 2019年12月9日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

8/10 不錯

真實旅客

於 2019 年 11 月住了 4 晚
Thao Le (Ms.) 於 2019年12月4日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

8/10 不錯

KIT HUNG

多人同遊
讚好:職員與服務、住宿狀況和客房舒適度
房間空間大,適合家庭入住
職員態度有善,酒店面對海灘環境好。房間空間大,舒適。浴室花灑水壓唔好,早上難控制冷熱水。冇浴室門,冲涼後會整濕浴室地下。清潔尚可接受,希望日後能夠改善。
雙人海景露台套房
雙人海景露台套房
雙人海景露台套房
雙床房
於 2019 年 11 月住了 3 晚
Thao Le (Ms.) 於 2019年11月27日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

6/10 一般

真實旅客

多人同遊
讚好:職員與服務
注意淋浴間地面滑易弄傷
望海的露台很美,超喜歡!但浴室沒有浴缸感到失望,淋浴位置的地面設計不好,身上沐浴露一沖,肥皂泡沖到地面上便變得非常滑,朋友就因此滑倒撞傷了肩膊,讓這行程失色不少!值得一讚的地方是早餐多樣化和美味。櫃檯接待員非常有禮。櫃檯可兌換貨幣,價格也很好,非常方便。酒店也有收費相宜的小巴去不同的地方非常貼心。另外酒店後面街有很多食市和按摩店很方便。
從露台望出去,美景盡收眼底
坐在露台,享受人生
於 2019 年 11 月住了 6 晚
Thao Le (Ms.) 於 2019年11月27日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和設施服務
於 2019 年 11 月住了 2 晚
Thao Le (Ms.) 於 2019年11月27日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

10/10 優異

FUNG SHAN CONNIE

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 4 晚
Thao Le (Ms.) 於 2019年11月27日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 3 晚
Thao Le (Ms.) 於 2019年11月9日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

8/10 不錯

Hon Cheung

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good Location at Da Nang, Nice view
It was good to stay in A La Carte Da Nang Hotel which is near to the beach or town center and really good swimming pool for photo.
於 2019 年 10 月住了 3 晚
Thao Le (Ms.) 於 2019年11月4日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房間整潔、舒適,員工服務態度佳,附近海灘好靚,是理想的渡假地方
於 2019 年 10 月住了 2 晚
Thao Le (Ms.) 於 2019年11月27日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

8/10 不錯

CC (HK)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
房間寬敞而且非常整潔 洗手間燈光較暗 前台服務員非常有禮 而且樂於幫助 泳池有點細但很美適合拍照..
於 2019 年 10 月住了 4 晚
Thao Le (Ms.) 於 2019年11月6日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

8/10 不錯

真實旅客

於 2019 年 10 月住了 2 晚
Thao Le (Ms.) 於 2019年11月4日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

4/10 欠佳

Sara

多人同遊
不滿:整潔度、職員與服務和住宿狀況
如果你只想有個好的房間海景, 如果你不介意: 一間4星酒店沒有4星的服務、對於乾淨度沒有執著、對食物也沒什麼要求. 如果你不介意:員工沒有良好的溝通能力、員工掛你電話、放了2天都不願收走的Room dining, House Keeping誤把你的衣服當毛巾收走了、Sky bar的食物是你早餐吃剩的料,以及有怪味的面包等等...... OH~ 反正,我是不推薦啦, 又或許, 你看完這評價打定了心理準備, 你就會覺得這酒店沒那麼差吧。該地區一整排都是酒店,你一定會找到花一樣的價錢,享有應有的服務, 而不是如此讓人失望的體驗. 如果你仍想訂這酒店, GOOD LUCKY~
於 2019 年 10 月住了 3 晚
Thao Le (Ms.) 於 2019年11月6日的回應
Dear Valued Guest, Thank you for choosing our hotel and your kind review. We appreciate your valuable feedback especially on the condition of the hotel where the program has been in place and on-going. Please also accept my apologies for all the shortcoming. We truly hope you will give us the opportunity to welcome you again in a near future. Kind regards,

8/10 不錯

Choice

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
好, 但衛生間多加些可掛洗後衣服的地方, 浴室玻璃門再清潔D就好. 交通位置好好, 酒店門前是馬路, 對面就海灘.
於 2019 年 10 月住了 3 晚
Thao Le (Ms.) 於 2019年11月4日的回應
Dear Valued Guest, Thank you for your review. Please accept our sincere apologies about the experience that you encountered. We have taken note on your comments and will continue with our efforts to improve our service delivery. We hope to have the opportunity to welcome you back soon. Kind regards,

8/10 不錯

Vai Kam

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店所在位置十分優越, 對面就是非常漂亮的海灘, 附近有許多餐廳, 無論是越菜, 中菜, 韓國菜包羅萬有, 酒店房間十分大, 兩房一廳, 還有一個開放式廚房, 可惜是天際泳池較細小, 而且不是酒店住客都可以隨便進入泳池區,對住客是一點私隱都沒有, 而且外人可以穿著鞋進入泳池區, 這點是需要改善, 所以我們住的四天裡都沒有去泳池游泳.
於 2019 年 10 月住了 4 晚
Thao Le (Ms.) 於 2019年11月4日的回應
Dear Valued Guest, Thank you for your review. Please accept our sincere apologies about the experience that you encountered. We have taken note on your comments and will continue with our efforts to improve our service delivery. We hope to have the opportunity to welcome you back soon. Kind regards,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 9 月住了 2 晚
Thao Le (Ms.) 於 2019年10月11日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

10/10 優異

Ling

讚好:職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 3 晚
Thao Le (Ms.) 於 2019年10月11日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
酒店乾淨舒適,而且對面就係沙灘,附近亦有不少食肆,整體不錯,值得推介!唯一缺點係酒店對面正在裝修出入比較多灰塵
於 2019 年 9 月住了 4 晚
Thao Le (Ms.) 於 2019年10月11日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

6/10 一般

真實旅客

讚好:整潔度、職員與服務和設施服務
於 2019 年 9 月住了 4 晚
Thao Le (Ms.) 於 2019年9月25日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 9 月住了 3 晚
Thao Le (Ms.) 於 2019年9月24日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

8/10 不錯

真實旅客

於 2019 年 9 月住了 2 晚
Thao Le (Ms.) 於 2019年9月24日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務和住宿狀況
The infinity pool was great, but the gym room was quite small. The hotel provide hotel shuttle bus for going to Ba Na Hills or Hoi An which is cheaper than calling a grab.
於 2019 年 9 月住了 2 晚
Thao Le (Ms.) 於 2019年9月24日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

10/10 優異

WaiYan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 4 晚
Thao Le (Ms.) 於 2019年9月24日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

10/10 優異

Teng Chien

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚
Thao Le (Ms.) 於 2019年9月9日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
the staffs are nice, the environment is nice. good. good good good good good good good good
於 2019 年 8 月住了 4 晚
Thao Le (Ms.) 於 2019年8月28日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
clean and new
於 2019 年 8 月住了 6 晚
Thao Le (Ms.) 於 2019年8月28日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

10/10 優異

Chor Yau

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 3 晚
Thao Le (Ms.) 於 2019年8月28日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 2 晚
Thao Le (Ms.) 於 2019年8月19日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

8/10 不錯

WONG

讚好:職員與服務、住宿狀況和客房舒適度
位置和服務很好,清潔有待加強
位置很好,就在海灘對面,員工熱情有禮,我住的是全海景兩房一廳,空間很大,唯一的缺點是冷氣空調設備陳舊,要開始一段時間才有涼意,而且冷氣槽很髒,厚厚的灰塵在床上的槽內。
於 2019 年 8 月住了 2 晚
Thao Le (Ms.) 於 2019年8月19日的回應
Dear Valued Guest, Thank you for choosing our hotel and your kind review. We appreciate your valuable feedback especially on the condition of the hotel where the program has been in place and on-going. Please also accept my apologies for all the shortcoming. We truly hope you will give us the opportunity to welcome you again in a near future. Kind regards,

8/10 不錯

真實旅客

多人同遊
讚好:整潔度和住宿狀況
The room was clean and tidy. The swimming pool was a bit small.
於 2019 年 7 月住了 2 晚
Thao Le (Ms.) 於 2019年8月19日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

10/10 優異

Pui Wai Loretta

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店很值得入住
酒店地點很好離機場只需要15分鐘的士 ,對面便是Da Nang beach. 酒店所有員工都非常有禮貌, 房間寬敞, 餐廳食物也不錯。我們一家還做了 SPG也只是HK$300多90分鐘 。酒店左右兩旁沿途也有很多海鮮店 ,很好吃也不昂貴,下次一定再入住。
於 2019 年 7 月住了 3 晚
Thao Le 於 2019年8月2日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

10/10 優異

Ping hao

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 4 晚
Thao Le 於 2019年8月2日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 4 晚
Thao Le (Ms.) 於 2019年7月29日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

8/10 不錯

WAI LING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
浴室一般,清潔佳
整體不俗,我們住的是家庭房,向海,近沙灘,但樓下晚上較嘈,另外水喉力度不足,浴室沒有門,水容易賤濕整個厠所。
於 2019 年 7 月住了 3 晚
Thao Le (Ms.) 於 2019年7月29日的回應
Dear Valued Guest, Thank you for your review. Please accept our sincere apologies about the experience that you encountered. We have taken note on your comments and will continue with our efforts to improve our service delivery. We hope to have the opportunity to welcome you back soon. Kind regards,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 4 晚
Thao Le (Ms.) 於 2019年7月29日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

8/10 不錯

真實旅客

讚好:職員與服務、住宿狀況和客房舒適度
不滿:整潔度
the infinity pool was very nice and the view was great. The Room was also huge and comfortable. however, a cockroach was spotted on a mirror... the lobby was also rather too hot
於 2019 年 7 月住了 2 晚
Thao Le 於 2019年7月22日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay. Please also accept my apologies for all the shortcoming especially cockroach on a mirror & air conditioner at the lobby broken. Look forward to welcoming you back soon. Kind regards,

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度和住宿狀況
so far so good. location is good and near the beach.
於 2019 年 7 月住了 2 晚
Thao Le 於 2019年7月22日的回應
Dear Valued Guest, Thank you for your for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

8/10 不錯

Yee Man Eda

讚好:職員與服務和客房舒適度
於 2019 年 7 月住了 5 晚
Thao Le 於 2019年7月22日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. It is truly a delight to read your good comments about your stay and our location. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon. Kind regards,

6/10 一般

Ann

不過不失
馬馬地,旁邊大廈半夜還在打樁,不能真正入睡,露台超級大灰塵污糟,
於 2019 年 7 月住了 1 晚
Thao Le 於 2019年7月19日的回應
Xin chao Thank you for taking the time to advice us of your stay at A La Carte Da Nang Beach hotel. We would like to express my most sincere apologies for your unpleasant experience. We strive to provide service excellence but regrettably, we seem to have fallen short of our usual high standards on this occasion. We have assured that the matter has been discussed with relative department to ensure that we provide you with a better level of service next time you visit us. Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you again in the future. Sincerely, The A La Carte management team.

6/10 一般

Ann

讚好:客房舒適度
於 2019 年 7 月住了 3 晚
Thao Le 於 2019年7月19日的回應
Xin chào Thank you for taking the time to write a review. We are pleased to learn you were generally happy with your stay especially our service. Your feedback serves as great motivation for us all. The team and I appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, The A La Carte management team.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 5 晚
Thao Le 於 2019年7月15日的回應
Xin chào Thank you for taking the time to write a review. We are pleased to know that you were generally happy with your stay especially our service. Your feedback serves as great motivation for us all. The team appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, The A La Carte management team.