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阿拉曼達莊園酒店的評價

4.5 out of 5
阿拉曼達莊園酒店
Dong Na Hamlet, Cam Ha Commune, Hoi An, Quang Nam

評價

9.0

卓越

10 分評分，優異；43 則評價中有 27 則" "
8 分評分，不錯；43 則評價中有 12 則" "
6 分評分，一般；43 則評價中有 3 則" "
4 分評分，欠佳；43 則評價中有 0 則" "
2 分評分，很差；43 則評價中有 1 則" "

8.6/10 

整潔度

9.2/10 

職員與服務

8.0/10 

設施服務

8.8/10 

住宿狀況

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 2 晚

6/10 一般

M (HK)

不滿：住宿狀況和客房舒適度
田園風味
Shower water too hot at starting but becoming cold very soon! Some unnamed bugs in beds, and water dripping in one of rooms directly to bed when raining! No activities I. The estate, I think at least Yoga session for this price, otherwise, nothing to do, especially if bed weather! Also too windy at spa place, too cold when doing spa!
於 2017 年 12 月住了 1 晚
GM 於 2018年5月9日的回應
Dear Mr / Mrs ……., Allamanda Estate Hoi An sincerely thank you for choosing us for your staying in Hoi An. Your comments have been shared with all members of Allamanda Estate and we appreciate your comments. We will continue to strive to provide better products and services to satisfy our customers' expectations. Looking forward to welcoming you on the trip to Hoi An in the future. Board of Director

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
癒しのホテル
昨年に続き2度目の滞在で5泊しました。 ホイアン市内から車で10分程度でホテルのシャトルバスがあり（8：00～16：00）又タクシ-でも片道350円程度でした。近くには無農薬のレストラン等があり、ホイアンの町の喧騒から離れ、ホテルリゾ－ト型の旅行者には最高の場所です。　ホテルから川や田園が見渡せ、散歩で地元の生活を垣間見、そして何よりスタッフの皆さんが笑顔で、迎えてくださり、つたない英語でもスマホのやり取りで意思疎通ができ、快適に過ごすことができました。
於 2020 年 1 月住了 5 晚
Allamanda Estate 於 2020年2月7日的回應
Dear Mrs. Yukiko Higashi Thank you for such an amazing and detailed review! That you take your valuable time to provide us with lots of praises, from the attractive landscape, the convenient location, the delicious food, free shuttle bus and bicycle, especially the friendliness and kindness of the resort staffs to other amenities has truly made us overwhelmed with love and surprises! It's a great honor for us when you had chosen Allamanda for your trip in Viet Nam. We will try our best to maintain and improve this standard of service so that each of our guests can always indulge in an outstanding experience! We all look forward to welcoming you back for the next time soon. With kindest regards, General Manager

10/10 優異

SEOYEONG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
Allamanda Estate 於 2020年2月7日的回應
Dear SEOYEONG Thank you for taking the time to share your experience at our resort. We are absolutely delighted to see that you enjoyed your stay and I will definitely share your kind words with my team and they will certainly feel as happy as I am to know that their dedication made you happy and comfortable. We will try our best to maintain and improve this standard of service so that each of our guests can always indulge in an outstanding experience! We do hope to have the opportunity to welcome you back to the Allamanda Estate Resort in the future. Warm Regards, General Manager

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
結婚祝いが連日
ホテルは快適、従業員は感じ良かったのですが、近くで結婚祝いがあり、3日3晩爆音で騒いでいたため、うるさくて仕方なかった。 それさえなければとても良いホテルです。
於 2019 年 11 月住了 2 晚
Allamanda Estate 於 2019年11月28日的回應
Dear Warm Greetings from Allamanda Estate Hoi An! Thank you for choosing Allamanda for your recent holiday and for taking the time sharing your Allamanda experience with other travelers. We are delighted to read your positive comments regarding your recent stay with us, especially the staff and the comfort. We have shared your compliments to the entire team and your satisfaction really serves as great motivation to all of us. Furthermore, I noted your constructive feedback about the noise (a wedding celebration) from the neighbor. Once again, thank you for sharing your experience and we look forward to welcoming you again in the near future. Warm regards, General Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 11 月住了 1 晚
Allamanda Estate 於 2019年11月28日的回應
Dear Warm Greetings from Allamanda Estate! Thank you for choosing Allamanda resort for your recent holiday and for taking the time sharing your Allamanda experience with other travelers. We are cheerful to know you had a memorable stay with us and that all the facilities as well as the services met your expectations. Your feedback is truly an encouragement for us to continue striving to deliver outstanding service and to create a remarkable experience for all our guests. Once again, thank you and we look forward to welcoming you again in the future. Warm regards, General Manager

8/10 不錯

真實旅客

多人同遊
讚好：整潔度和職員與服務
シャワーのお湯がぬるい バスタブがオープンな感じあるが お掃除がされてなく残念 プールの後 入ったら気持ち良さそう
於 2019 年 11 月住了 1 晚
Allamanda Estate 於 2019年11月28日的回應
Dear Warm Greetings from Allamanda Estate Hoi An! Thank you for choosing Allamanda for your recent holiday and for taking the time sharing your Allamanda experience with other travelers. We are also truly sorry to hear about your bad experience with the hot water in the shower and bathtub. Rest assured that we have transferred your review to the Resort Management Team and we will be sure to look further into this matter for an improvement. We do look forward to your next visit so we could help you enjoy Allamanda Estate to the fullest! Warm regards, Allamanda Estate

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Tout était Presque parfait C’est un endroit extraordinaire pour séjourner à Hoï an deux petit bémol : L’eau de la piscine était trop chaude Les commandes de petits déjeuner pour le lendemain n’étaient pas toujours respectés
於 2019 年 7 月住了 3 晚
Allamanda Estate 於 2019年11月5日的回應
Dear Warm Greetings from Allamanda Estate Hoi An! First of all, thank you very much for taking the time reviewing our property and sharing your experience with other travellers. It is a pleasure to read such a nice review from you. We are cheerful to know you had a memorable stay with us. Your review is truly an encouragement for us to continue striving to deliver outstanding service and to create a remarkable experience for all our guests. Once again, thank you and we look forward to welcoming you again soon.. Thank you again for sharing your experience and we look forward to welcoming you again on your next visit to Allamanda in the near future. Warm regards, General Manager

10/10 優異

Bernard

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚

10/10 優異

hyuk tae

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚

10/10 優異

NATHALIE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Le calme au milieu de la nature !
Après un trip road dans le nord du Vietnam , nous avons passé une semaine à Hoi An dans cet hôtel à l’extérieur de la ville, en retrait de la route, entouré de rizières , des nénuphars ,des oiseaux . Au milieu de la nature. Au calme. La piscine permet de se relaxer après une après-midi de plage shopping ou excursions . On a loué une petite moto via l’hôtel et on s’est balladé à notre rythme selon nos envies. Pas loin de la plage et du centre. L’hôtel offre aussi un service de navette gratuite et des vélos sont à disposition. Le personnel est très disponible et sympa.
於 2019 年 7 月住了 7 晚
ALLAMANDA ESTATE 於 2019年7月21日的回應
Dear NATHALIE Warm Greetings from Allamanda Estate! Thank you for choosing Allamanda resort for your recent holiday and for taking the time sharing your Allamanda experience with other travelers. We appreciate your comments regarding your stay at Allamanda. It is always a pleasure to receive positive feedback and we are sure your comments will encourage the team to keep up their hard word. Thank you again for sharing your experience and we look forward to welcoming you again in the near future for another memorable stay. Warm regards, General Manager

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The friendliness of the staff, the quality of the food, the only downside was that the shuttle finishes running so early
於 2019 年 6 月住了 8 晚
Allamanda Estate 於 2019年7月21日的回應
Dear Thank you for your valuable feedback. Your amazing compliments has certainly given us the motivation to keep on developing our facilities and services!!! We will surely share your praises with Allamanda Estate's staffs. We truly look forward to your returning at our resort in the near future!! Lots of unforgettable memories and outstanding experience are waiting to be discovered by you!!!! Best wishes, General Manager

8/10 不錯

真實旅客

讚好：職員與服務
於 2019 年 4 月住了 5 晚

10/10 優異

Pertti

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Erilainen kuin mikään resortti ennen. Sanat eivät pysty kråertomaan,menkää itse kokemaan. Suosittelen.
於 2019 年 3 月住了 3 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
スタッフも気さくでとても丁寧でよかったです
於 2017 年 8 月住了 2 晚

6/10 一般

Hee jeong

讚好：整潔度、職員與服務和客房舒適度
넘 무서웠어요
궁금하신분들위해 몇자 적어봐요 일단 시골마을에 딸랑 요거 하나 있어서 교통이 좀 불편했구요 한채를 다 쓴다는 점이 가장 큰 메리트였으나 외부로 바로 연결이 되고 담장도 없고 너무 무서웠어요 그리고 무슨 수리를 한다고 공사직원들이 지나다니는데 화장실에서 볼일 보다가 옆에 지나다니기에 깜짝놀랐네요 , 밤에는 지키는 사람도 없음 ,,,,이거 알고 가세요 ㅠㅠ 겁쟁이는 못가요 ㅎㅎ 대신 침대넓고 푹신푹신하구 조식이 먹을때 분위기가 최고예요 ㅎ 그건 평생 잊지 못할거예요 ㅎ
於 2018 年 10 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
静かな場所
とてものどか！ 市街地まで無料でバスもあります！ アンバンビーチまで無料で送って頂きました！ 朝食もとても美味しかった！メニューを渡されて選ぶシステムでした！日本語のメニューがあれば嬉しかった！
於 2018 年 9 月住了 1 晚

10/10 優異

jun

讚好：職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 1 晚

10/10 優異

hyejin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
모든게 만족 위치가 조금 외진곳에 있지만 그래서 조용하게 쉬기좋다
於 2018 年 6 月住了 1 晚
GM 於 2018年6月30日的回應
친애하는 Mr / Mrs Hyejin, Allamanda Estate Hoi An 이안에 머무시는 동안 우리를 선택해 주신 것에 진심으로 감사드립니다. 귀하의 의견은 Allamanda Estate 의 모든 회원들과 공유되었습니다. 귀하의 의견에 감사드립니다. 우리는 고객의 기대에 부응하기 위해 더 나은 제품과 서비스를 제공하기 위해 계속 노력할 것입니다. 장래에 호이 여행에 당신을 환영하기를 고대합니다. 이사회

10/10 優異

Kate

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We booked a 5 room villa and it was a great stay. Loved the daily free spa and free shuttle to city. Less than 10 mins drive to Hoi An ancient town and the beach. Highly recommended for family!
於 2018 年 6 月住了 3 晚
GM 於 2018年6月25日的回應
Dear Mr / Mrs Kate, Allamanda Estate Hoi An sincerely thank you for choosing us for your staying in Hoi An. Your comments have been shared with all members of Allamanda Estate and we appreciate your comments. We will continue to strive to provide better products and services to satisfy our customers' expectations. Looking forward to welcoming you on the trip to Hoi An in the future. Board of Director

10/10 優異

JANE (SEOUL)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
호이안에 방문한다면, 반드시 가봐야 할 명소
자연환경이 정말 아름답고, 진정한 휴식을 취할 수 있는 곳입니다 :) 욕실, 화장실이 외부에 있어 처음에 망설였지만, 막상 가보니 푸른 자연 속에서 샤워하는게 이렇게 좋을 수가 없었습니다. 구비되어 있는 CD 플레이어로 클래식 음악을 틀어 놓고 잠들었는데, 조용하고 동화나라에 온 것 같았어요 ! 늪 지대에 있어서 개구리, 도마뱀 등을 볼 수 있었습니다 ^^ 이 친구들이 모기를 잡아 먹어서 그런지, 모기에 한 번도 물리지 않았어요 ! 가족과 함께 묵어도 좋은 곳이라고 생각합니다 ! 호이안 올드타운까지 차로 10분 정도 거리. 가깝고 호텔 무료 셔틀버스도 굉장히 편리했습니다. 직원들이 여행이 서툰 저희들을 위해 많이 신경써주셨어요 :) 호이안에 다시 가게 된다면 꼭 이곳에서 머물 거예요 !
於 2018 年 6 月住了 2 晚
GM 於 2018年6月11日的回應
친애하는 Mr / Mrs JANE, Allamanda Estate Hoi An 이안에 머무시는 동안 우리를 선택해 주신 것에 진심으로 감사드립니다. 귀하의 의견은 Allamanda Estate 의 모든 회원들과 공유되었습니다. 귀하의 의견에 감사드립니다. 우리는 고객의 기대에 부응하기 위해 더 나은 제품과 서비스를 제공하기 위해 계속 노력할 것입니다. 장래에 호이 여행에 당신을 환영하기를 고대합니다. 이사회

8/10 不錯

hideyuki

讚好：職員與服務和客房舒適度
非日常を味わえるホテル
田園風景と湿地帯の広がる、自然の中のホテルでとても貴重な体験ができました。 四方をガラス戸で囲まれた開放感のある室内と、トイレやシャワー、バスタブが屋外にある(簾で仕切られているだけ！)という個性的なホテルなので好みが分かれると思いますが、自然を本当に間近に感じられる時間でした。 朝食やルームサービスも美味しく、スタッフのかたも感じの良い方たちです。また、水辺でうけるスパがとても気持ちよかったです。毎日補充していただけるミニバー（お菓子、ビール、コーラ、お水）がとてもありがたかったです。 部屋に２台もエアコンがついていますが、日中は温室の良いになるのでなかなか効きにくかったです。でも現地の方はエアコンの無いお家で過ごしているので、試しに四方のガラス戸を開けてみたらエアコンよりも心地よい風が吹きかえって涼しいくらいで過ごしやすかったです。 注意点としては、これだけ自然にかこまれているので室内にかなり虫がやってくること。 ガラスの扉に隙間があるせいか大きな蛾がでたり、トイレに行こうと思ったらカエルと遭遇したり、５ミリくらいの糞（ヤモリかネズミ？）が頻繁に落ちているので、キャンプのような気持ちで宿泊しないとショックを受けてしまうかもしれません。
於 2018 年 4 月住了 3 晚
GM 於 2018年5月17日的回應
親愛なる Mr / Mrs Hideyuki。 Allamanda Estate Hoi An イアンでのご滞在を心よりお待ちしております。 あなたのコメントは Allamanda Estate のすべてのメンバーと共有されています。ご意見ありがとうございます。 私たちは、お客様の期待に応えるために、より良い製品とサービスを提供するよう努め続けます。 あなたは将来、ホイアンへの旅行をお待ちしております。 取締役会

8/10 不錯

YEONJUN

讚好：整潔度、職員與服務和住宿狀況
굿좝
연인이 가기에 좋음 화장실과 샤워실이 개방형임
於 2018 年 5 月住了 2 晚
GM 於 2018年5月19日的回應
친애하는 Mr / Mrs Yeonjun, Allamanda Estate Hoi An 이안에 머무시는 동안 우리를 선택해 주신 것에 진심으로 감사드립니다. 귀하의 의견은 Allamanda Estate 의 모든 회원들과 공유되었습니다. 귀하의 의견에 감사드립니다. 우리는 고객의 기대에 부응하기 위해 더 나은 제품과 서비스를 제공하기 위해 계속 노력할 것입니다. 장래에 호이 여행에 당신을 환영하기를 고대합니다. 이사회

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
リゾート感いっぱいの宿
気温が高い時期に滞在したためか、部屋以外の共有場所(ロビー、食堂）にエアコンが欲しかった。スタッフは、皆、親切でした。シャワーやトイレが屋外にあるのは少々驚いたが、ブラインドをおろせば周囲からは見えないので、開放感を満喫できる。プールは最深部は2mもあり、深すぎる。ホイアンの中心部からは少々離れているが、シャトルで10分ぐらいでそれほど移動は苦にならない。
GM 於 2018年5月9日的回應
親愛なる Mr / Mrs ...。 Allamanda Estate Hoi An イアンでのご滞在を心よりお待ちしております。 あなたのコメントは Allamanda Estate のすべてのメンバーと共有されています。ご意見ありがとうございます。 私たちは、お客様の期待に応えるために、より良い製品とサービスを提供するよう努め続けます。 あなたは将来、ホイアンへの旅行をお待ちしております。 取締役会

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wunderschönes Hotel
Wunderschschönes Hotel im Reisfeld. Sehr große schöne Bungalows. Mit dem kostenlosen Shuttle oder den kostenlosen Fahhrädern ist man sehrschnell in der Altstadt von Hoi An.
於 2018 年 3 月住了 2 晚
GM 於 2018年4月5日的回應
Sehr geehrter Herr / Frau ......., Allamanda Estate Hoi An herzlichen Dank, dass Sie uns für Ihren Aufenthalt in Hoi An ausgewählt haben. Ihre Kommentare wurden an alle Mitglieder von Allamanda Estate weitergegeben und wir freuen uns über Ihre Kommentare. Wir werden uns weiterhin bemühen, bessere Produkte und Dienstleistungen anzubieten, um die Erwartungen unserer Kunden zu erfüllen. Ich freue mich, Sie in Zukunft auf der Reise nach Hoi An begrüßen zu dürfen. Vorstand

10/10 優異

GaheeRyu (KR)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
상냥하고 편안한 호텔
호텔이 번화가가 아닌 시골에 있어서 훨씬 여유로운 하루를 보낼 수 있어요 호텔 조식이나 스파, 셔틀을 이용하는 방법은 어찌보면 어려울 수 있지만 직원이 상냥하게 옆에 붙어서 하나하나 다 설명을 해줘서 어렵지 않게 이용할 수 있었어요 그리고 시설들이 매우 개방적이지만 자연친화적이고 한가롭고 여유로운걸 좋아하는 저한테는 아주 환상적인 곳이었어요 호텔에서 안방비치와 구시가지까지도 셔틀을 한시간에 한번씩 운영한다고 하는데 셔틀이 한대뿐이라서 이용하기 전에 미리 이야기하면 좋아요 정말 환상적인 리조트였습니다 최고에요
於 2018 年 3 月住了 2 晚
GM 於 2018年4月4日的回應
친애하는 Mr / Mrs Gahee Ryu, Allamanda Estate Hoi An 이안에 머무는 동안 우리를 선택해 주신 것에 진심으로 감사드립니다. 귀하의 의견은 Allamanda Estate의 모든 회원들과 공유되었습니다. 귀하의 의견에 감사드립니다. 우리는 고객의 기대에 부응하기 위해 더 나은 제품과 서비스를 제공하기 위해 계속 노력할 것입니다. 장래에 호이 여행에 당신을 환영하기를 고대합니다. 이사회

8/10 不錯

micah

讚好：職員與服務、住宿狀況和客房舒適度
자연친화적 숙소
저렴한 가격에 자연을 느낄 수 있는 숙소였습니다. 조용한 곳에서 휴식을 취하고 싶은 분들에게 추천해요. 위생에 예민한 분들은 비추천. 커넥트룸 사이에 주방이 위치해 있는데.. 요리하려하다가 생각을 접었습니다. 야외에 있다보니 어쩔 수 없는 듯.... 오히려 걱정했던 샤외시설은 신경쓰이지 않았고, 욕조가 외부에 보여서 수영복 입어야했어요. 조식은 나쁘지 않은 정도. 양식보다는 베트남식 추천해요. 참고로 무료셔틀은 오후 5시에 끝납니다. 체크아웃 할 때 다른 손님의 짐이 나왔던 것은 상당히 충격적 이었습니다. 객실 체크(및 청소)를 세세히 하지 않는 다는 걸 다시 확인한 느낌이라... 불만족스런 부분이 있었지만, 마사지 포함임을 감안하면 이해가 되고.. 다음에 부모님 모시고 한 번 쯤 다시 오고 싶습니다.
於 2018 年 2 月住了 1 晚
GM 於 2018年3月15日的回應
친애하는 Mr / Mrs ......., Allamanda Estate 호 이안에 머무는 동안 우리를 선택해 주신 것에 진심으로 감사드립니다. 귀하의 의견은 Allamanda Estate의 모든 회원들과 공유되었습니다. 귀하의 의견에 감사드립니다. 우리는 고객의 기대에 부응하기 위해 더 나은 제품과 서비스를 제공하기 위해 계속 노력할 것입니다. 장래에 호이 여행에 당신을 환영하기를 고대합니다. 이사회

10/10 優異

Anita (Bern)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Paradiesisch schöne Anlage mit 11 Einzelvillen
Das schönste, was wir je in Asien erlebt haben! Eine wunderbare Oase inmitten von Reisfeldern und Lotusblumenteichen. Mit natürlichen Materialien gebaut, bestehen die "Villen/Bungalows" aus Holz und Glas und Sichtbeton. Extrem bequeme Betten! Das Tüpfchen auf dem i sind die Aussentoiletten in einem versteckten Aussengarten, mit Badewanne mitten im Grünen. Ruhige Lage, trotzdem nah genug von Hoi An, um mit den kostenlosen FAhrrädern des Resorts bis ins Zentrum zu radeln. Extrem liebenswürdiges Personal, wir haben sie alle ins Herz geschlossen. Werden bestimmt wieder dorthin gehen. Miss you!!
於 2018 年 1 月住了 4 晚
GM 於 2018年3月16日的回應
Sehr geehrter Herr / Frau ......., Allamanda Estate Hoi An herzlichst, dass Sie uns für Ihren Aufenthalt in Hoi An ausgewählt haben. Ihre Kommentare wurden an alle Mitglieder von Allamanda Estate weitergegeben und wir freuen uns über Ihre Kommentare. Wir werden uns weiterhin bemühen, bessere Produkte und Dienstleistungen anzubieten, um die Erwartungen unserer Kunden zu erfüllen. Ich freue mich, Sie in Zukunft auf der Reise nach Hoi An begrüßen zu dürfen. Der Aufsichtsrat

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
한적한 시골에 조용하게 묵기 참 좋은 곳입니다. 영어가 가능한 직원분이 두분 정도였지만 직원분들 모두 친절하셨고, 잘 가꾼 경치가 아주 예쁩니다. 무엇보다 고즈넉한 분위기에 풀벌레 소리가 들리는게 아주 분위기가 좋았습니다. 변기와 샤워기, 심지어 욕조까지 야외에 노출되어 있지만 건물 배치가 절묘해서 작심하고 들여다보지 않는 이상 프라이버시를 침해하는 수준은 아니고, 이색적인 경험(?) 정도 입니다. 선선해졌을때 바깥 욕조에서 반신욕 해보고 싶었는데 사정이 여의치 않았던게 아쉽군요... 다 좋은데 식사는 맛이 없습니다. 조식 정도는 괜찮지만 그 이외에 룸서비스 밀은 정말 별로입니다. 조식 외에는 바깥에서 드시길 추천합니다. 수영장이 아주 아담해서 이미 아침 10시가 되니 온수풀이 되더군요..ㅡㅅㅠ 요 두가지 제외하면 아주 좋은 추억이 될 숙소입니다.
於 2017 年 8 月住了 2 晚
GM 於 2018年5月28日的回應
친애하는 Mr / Mrs ..., Allamanda Estate Hoi An 이안에 머무는 동안 우리를 선택해 주신 것에 진심으로 감사드립니다. 귀하의 의견은 Allamanda Estate 의 모든 회원들과 공유되었습니다. 귀하의 의견에 감사드립니다. 우리는 고객의 기대에 부응하기 위해 더 나은 제품과 서비스를 제공하기 위해 계속 노력할 것입니다. 장래에 호이 여행에 당신을 환영하기를 고대합니다. 이사의 보드

8/10 不錯

Manabu (Tokyo)

讚好：整潔度、住宿狀況和客房舒適度
ハス畑の真ん中でのんびり
2度目のホイアン、前回はダナンからの送迎バスで見に来た程度だったので今回はホイアン至近のこちらのホテルにて。ダナン空港からの道のりは最後の地元道にはビビりますが約40分ほど、ハス畑の真ん中にこのホテルはあります。 良い点、悪い点いくつか下に書いてますが、別に超高級ホテルじゃなし、食事も近くに美味しいオーガニックのレストランがあったり（自転車で10分程度）、街にも気軽に車で送ってくれる、という事で食事は問題なし。 夜になると満点の星空、そしてカエルの大合唱、ハス畑の向こうの田んぼには水牛とガチョウが草をはむ、そして朝日はブランコの先にある田圃からきれいな朝日が昇る、という感じで、スローな時間を楽しみつつ、おなかすいたら街に行く、みたいなバックパッカー的な気分を、居心地の良いマッサージ付きのリゾートで味わえる、ある意味稀有なホテルだと思います。
於 2017 年 8 月住了 3 晚
GM 於 2018年5月9日的回應
親愛なるMr / Mrs Manabu。 Allamanda Estate Hoi An イアンでのご滞在を心よりお待ちしております。 あなたのコメントはAllamanda Estate のすべてのメンバーと共有されています。ご意見ありがとうございます。 私たちは、お客様の期待に応えるために、より良い製品とサービスを提供するよう努め続けます。 あなたは将来、ホイアンへの旅行をお待ちしております。 取締役会

10/10 優異

Masaaki (Ibaraki, Japan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel surrounded by rice paddy
It is outside of Hoi An ancient town from where about 15 minutes by bicycle. It is completely surrounded by rice paddy. You can see Beautiful Vietnamese view with Vietnamese life, caw, water buffaloes, motorcycles, bicycles, lotus, water lily and rice paddy. Hotel's stuff are very friendly and kindly and so nice for everything. If bush grow more, it will nice to keep privacy. Unfortunately there was not enough hot water to fill the bathtub. It became lukewarm in case trying to fill the bathtub, but enough to take shower. If you want to experience to stay country side of Vietnam surrounded by rice paddies, this hotel will be best choice for you.
於 2017 年 9 月住了 3 晚
GM 於 2018年5月9日的回應
Dear Mr / Mrs Masaaki, Allamanda Estate Hoi An sincerely thank you for choosing us for your staying in Hoi An. Your comments have been shared with all members of Allamanda Estate and we appreciate your comments. We will continue to strive to provide better products and services to satisfy our customers' expectations. Looking forward to welcoming you on the trip to Hoi An in the future. Board of Director

8/10 不錯

Linda (Australia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Relaxing boutique hotel
Allamanda was a relaxing break and convenient to the yoga. The self contained studio villa was a good size and well appointed, clean and a comfy bed. The bathroom was on the back verandah with bamboo blinds for privacy. The shower was fantastic! The pool was clean but not protected from the sun and therefore too warm to enjoy. Communication was difficult as the staff had very little English. You get free shuttle bus with your booking though it finishes st 5pm which means you still need to get a taxi if you go out at night. Having said this the driver was very accommodating notwithstanding the language barrier. A one hour spa treatment was included per day in booking, services were a bit hit and miss. Definitely do not recommend the facial. the spa was located on the lotus pond which was really nice. The free laundry service was good. The breakfast was basic for the price of accommodation. Overall we enjoyed our stay, the free inclusions improved value, but the standard of services need to improve to remain competitive. We would stay again if we got a good deal.
於 2017 年 9 月住了 5 晚
GM 於 2018年5月9日的回應
Dear Mr / Mrs Linda, Allamanda Estate Hoi An sincerely thank you for choosing us for your staying in Hoi An. Your comments have been shared with all members of Allamanda Estate and we appreciate your comments. We will continue to strive to provide better products and services to satisfy our customers' expectations. Looking forward to welcoming you on the trip to Hoi An in the future. Board of Director

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
Beautiful hotel outside the rainy season
We were unlucky to stay at the start of the rainy season. After realizing the rain was coming into our room we were moved to another villa. Although it looks good at first impressions it wasn't cleaned so well. The floors needed to be washed not just brushed. The shower and toilet are outside, so wet from rain and outside creatures that visit in the night to leave their marks. When all the bushes have grown it will be more private than at the moment. During the rainy season you will get wet as so little is really undercover. The staff try very hard and are quite charming. There isn't really a evening dining experience but that's fine when there is so much in the old town. Breakfast is lovely and freshly made. Sometimes a little rushed but that's personal.
於 2017 年 8 月住了 4 晚
GM 於 2018年5月9日的回應
Dear Mr / Mrs ……., Allamanda Estate Hoi An sincerely thank you for choosing us for your staying in Hoi An. Your comments have been shared with all members of Allamanda Estate and we appreciate your comments. We will continue to strive to provide better products and services to satisfy our customers' expectations. Looking forward to welcoming you on the trip to Hoi An in the future. Board of Director

8/10 不錯

Jeremy (NZ)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A place to chill out
After a few days close to town this was a great place to enjoy country and village life.
於 2017 年 7 月住了 3 晚
GM 於 2018年5月9日的回應
Dear Mr / Mrs Jeremy, Allamanda Estate Hoi An sincerely thank you for choosing us for your staying in Hoi An. Your comments have been shared with all members of Allamanda Estate and we appreciate your comments. We will continue to strive to provide better products and services to satisfy our customers' expectations. Looking forward to welcoming you on the trip to Hoi An in the future. Board of Director

10/10 優異

yongjoon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
좋아요
호텔에 서비스와 음식 시설 모두좋았습니다 아싀움이 있다면 스파 마사지 써비스는 보통인듯합니다
於 2017 年 7 月住了 1 晚
GM 於 2018年5月28日的回應
친애하는 Mr / Mrs Yongjoon, Allamanda Estate Hoi An 이안에 머무는 동안 우리를 선택해 주신 것에 진심으로 감사드립니다. 귀하의 의견은 Allamanda Estate 의 모든 회원들과 공유되었습니다. 귀하의 의견에 감사드립니다. 우리는 고객의 기대에 부응하기 위해 더 나은 제품과 서비스를 제공하기 위해 계속 노력할 것입니다. 장래에 호이 여행에 당신을 환영하기를 고대합니다. 이사의 보드

2/10 很差

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
unsanitary and no privacy
The hotel had all the great ideas to make an amazing place but execution was terrible , low budget, and the lack of maintenance didn't help. Location: slightly in the middle of nowhere, but hoi an is quite small so it is manageable but I would never be back. Cleanliness: the dirtiest hotel I've ever been. I literally did not sleep all night. When we first checked in, we walked into the room. I found hair on the bed which I just counted as human error. Then I went to use the toilet where there were stains on the side. The "great" outdoor bathtub seemed to be made of cheap plastic material so you could see how dirty it was inside. Shortly after I used the washroom, a man who I assume is a cleaner, appeared out of nowhere to water the grasslands of our bathroom. But what if I was taking a shower? The lack of privacy is a huge problem. At this point, we were considering switching hotels. But we figured it was only one night and it couldn't get worse. We were wrong. After a night out, we got back and climbed into bed. As we were relaxing, I noticed lots of black spots. I pulled out of my flashlight and to my horror, they were bugs. I immediately jumped up and asked to change a room. The second room was worse. With stains and bugs. Service: it is sad cuz they have the heart of good service even though they barely speak English and the condition of the hotel is so poor. also the ac was not enough for their almost 40degrees weather. they said all their rooms were the same
於 2017 年 7 月住了 1 晚

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 5 月住了 1 晚
GM 於 2018年5月9日的回應
Dear Mr / Mrs ……., Allamanda Estate Hoi An sincerely thank you for choosing us for your staying in Hoi An. Your comments have been shared with all members of Allamanda Estate and we appreciate your comments. We will continue to strive to provide better products and services to satisfy our customers' expectations. Looking forward to welcoming you on the trip to Hoi An in the future. Board of Director

8/10 不錯

Yuki (Washington, DC)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful, peaceful resort
We stayed here for the last two days of our week in Vietnam, and it couldn't have been better; it is a lovely respite from the tourist-ey busyness of Hoi An. The grounds are beautiful and peaceful, and you get a free 60-minute spa service for every day that you stay. The staff do not speak the best English but will go out of their way to ensure you are happy--they sent someone off-site one night when they were out of gin to get a bottle for us.
於 2017 年 6 月住了 2 晚
GM 於 2018年5月9日的回應
Dear Mr / Mrs Yuki, Allamanda Estate Hoi An sincerely thank you for choosing us for your staying in Hoi An. Your comments have been shared with all members of Allamanda Estate and we appreciate your comments. We will continue to strive to provide better products and services to satisfy our customers' expectations. Looking forward to welcoming you on the trip to Hoi An in the future. Board of Director

10/10 優異

Holly (K, NSW, Australia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A beautiful oasis
A natural and more traditional Vietnamese experience staying in these beautifully designed villas. I loved the bamboo and wooden furniture, the high pinched roofs, the outside bathroom. It was quiet and extremely relaxing. The kind of place you enjoy staying all day, feel far away from everything. But it's still very close to the city & beach- short bike or taxi ride. Don't expect to help yourself to a buffet breakfast, instead the chef will cook to your menu order, which was nice, but we would have preferred unlimited and more fruit for breakfast and other plant based food options for Breakfast and dinner, as this was lacking. Spa services were excellent, 1hr complimentary/day stay and located in a sweet outdoor hut over a pond. We stayed 4 nights, and would have stayed longer except the higher price tag encouraged us to book into a hotel. Highly Recommend to stay here
於 2017 年 5 月住了 3 晚
GM 於 2018年5月9日的回應
Dear Mr / Mrs Holly, Allamanda Estate Hoi An sincerely thank you for choosing us for your staying in Hoi An. Your comments have been shared with all members of Allamanda Estate and we appreciate your comments. We will continue to strive to provide better products and services to satisfy our customers' expectations. Looking forward to welcoming you on the trip to Hoi An in the future. Board of Director

10/10 優異

Kenneth

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We had wonderful time staying at Allamanda! The room is stunning with full glasses four sides surrounding by lotus. The best serivice ever, all staff are very friendly and willing to help anytime. I strongly recommend for anyone who want to feel the nature. Thanks a lot for hosting us and taking care of us.
GM 於 2018年5月9日的回應
Dear Mr / Mrs Kenneth, Allamanda Estate Hoi An sincerely thank you for choosing us for your staying in Hoi An. Your comments have been shared with all members of Allamanda Estate and we appreciate your comments. We will continue to strive to provide better products and services to satisfy our customers' expectations. Looking forward to welcoming you on the trip to Hoi An in the future. Board of Director

10/10 優異

KOJI (日本)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
ベトナムを感じられるリゾート
ベトナムの田舎を感じられる素敵なリゾートビラです 無料レンタル自転車、ビーチや世界遺産ホイアンまで無料送迎、スパも毎日無料でした かなりお得です
部屋からの朝焼け
GM 於 2018年5月9日的回應
親愛なるMr / Mrs KoJi。 Allamanda Estate Hoi An イアンでのご滞在を心よりお待ちしております。 あなたのコメントはAllamanda Estate のすべてのメンバーと共有されています。ご意見ありがとうございます。 私たちは、お客様の期待に応えるために、より良い製品とサービスを提供するよう努め続けます。 あなたは将来、ホイアンへの旅行をお待ちしております。 取締役会

6/10 一般

ms.

不滿：整潔度和職員與服務
so so
자연친화적인 분위기의 호텔을 좋아한다. 그런면에서 알라만다 호이안은 최적이다. 일정마치고 들어가보면 룸에 벌레 사체들이 꽤 많은 편이고, 침대 흰 시트위의 새똥인지 쥐똥인지.. 휴지로 쓱 닦고 잘수 있는 나같은 사람에겐 문제가 되지않는다. 체크인해서 미니바 위 선반위에 무심코 옷을 올려뒀다가 하얀먼지가 가득.. 호텔은 낮시간대에는 평화롭고 아늑하며, 밤에는 아름다운 풀벌레 소리가 하루의 피로를 풀어준다. 하지만, 룸 건너편 식당 및 스파 직원들의 잡담하는 소리가 그 풀벌레소리보다 크다. 맛사지받을때 직원들은 꽤 큰소리로 잡담을 한다. 태국 시내의 싸구려 맛사지샵에 온듯한 기분이다. 세계 60여개 도시의 체인 호텔을 수년간 이용하며 느껴보지 못한.. 외국인을 앞에 눕혀놓고 자국어로 때로는 낄낄거리며 속삭이며 혹은 큰소리로 잡담하는 4성급호텔 맛사지사들은 처음이다. 한가지 특이한 점은, 룸서비스 브랙퍼스트 프리오더페이퍼에 원하는 아침(컨티넨탈/아메리칸)을 적어야지만 다음날 "식당"에서 아침을 먹을수있다. 룸이 아닌 식당에 가서 먹더라도 전날 저 페이퍼를작성해서 건네줘야하는데 첫 번째 아침에 그냥 식당갔다가 mrs.매니저한테 혼이 나듯 당했다. 어찌어찌해서 식사를 하고있던 중이었는데, 목구멍에서 더이상넘어가질않았다. 그녀는 내가 전날저녁 페이퍼를 가져온다고했으면서 왜 안가져왔냐고. 이런시스템을 알리없던 내가 그리 말했을리가 없는데 내가 그렇게 말했다며 따지듯.. what i said last night is..라고 말하려는데 그녀가 내 말을 끊고는 ok! misunderstanding이라며, 오늘저녁엔 페어퍼를 갖다 달랬다. 충분치않은 설명이 없던것에 대한 사과 또는 오해에 대한 사과는 없었다. but 그녀는 웃음만은 잃지않았다. 영어권 나라에서 다국적 직원들과 5~6년간 일해봤다. mrs.nhan의 커뮤니케이션 스킬은 그 중에서 단연 막무가내다. 비치에 가려고 셔틀을 예약하고자 하는 시간을 말하니까 you can go there by bicycle. 이라고한다. 그건 나도아는데 셔틀 탈수있냐니까 계속같은말을 한다. "자전거 타고 갈수있다고" . 자전거 타는 걸 싫어하진 않는편이다. 그래서 ok하고 그 시간대에 나가려고보니 셔틀이 다른 일행을 태우고 어디론가 출발했다. 그 외의 직원들은 의사소통이 잘되지 않아도 내가 다가가 말을 걸면 최선을 다해 도와주려는 모습이 인상깊었다. 뭔가 중요한 issue다 싶으면 mrs.nhan한테 곧장 달려가서 데리고 온다거나 전화통화로 연결을 해준다. 참고로, 픽업&드랍오프를 담당했던 남직원과 드라이버는 젠틀하고 꽤 punctual하다. 체크아웃하고 공항가는 셔틀에서 신랑이 얘기했다. mrs.매니저가 자기한테 와서 트립어드바이져에 별5개 남기면 공항에 무료샌딩서비스를 해주겠다했다고. 참고로, 우리 숙박비에는 공항왕복무료 셔틀서비스가 이미 포함되어있다. 그녀가 이 사실을 모를리 없다. 각 게스트의 개별 일정까지 꿰뚫고있을정도이니 말이다. 이런 호텔 매니저는 처음이다.