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快樂酒店的評價

3 out of 5
快樂酒店
447-449 Tran Hung Dao Street, Da Nang

評價

8.0

很好

10 分評分，優異；14 則評價中有 6 則" "
8 分評分，不錯；14 則評價中有 5 則" "
6 分評分，一般；14 則評價中有 0 則" "
4 分評分，欠佳；14 則評價中有 3 則" "
2 分評分，很差；14 則評價中有 0 則" "

8.6/10 

整潔度

8.2/10 

職員與服務

9.0/10 

設施服務

7.6/10 

住宿狀況

10/10 

環保程度

評價

8/10 不錯

WAI YAN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
新酒店，櫃子還有點木和油漆味。我訂的一個人大床，但去到第一晚居然是雙床無窗，晚上11還發現沒熱水，但後來服務員上來弄好了。第二晚給我换了房就好很多了。整體來說是很乾淨的，床也很好睡，但早上6點通道放音樂，睡眠淺的我3天都要打電話下去讓他們小聲一點
AI NHI 於 2018年5月8日的回應
感谢您对酒店的评论， Merry Hotel想要承认上述情况并尽力完善为客户提供最好的服务， 谢谢

10/10 優異

Kazutoshi

於 2023 年 7 月住了 1 晚

8/10 不錯

Alo

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
予約したスイートルームは電気設備の不良ということで使えなかったのですが、用意いただいた部屋はそれなりに良かったです。　部屋からドラゴンが火を噴く様子が良く見えました。
Merry Hotel 於 2023年2月9日的回應
Dear Mr/Ms. Alo,Thank you for staying with us, see you soon,Thank you and regards !

10/10 優異

Chatchanee

於 2022 年 12 月住了 1 晚

10/10 優異

Wipawee

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect
Merry hotel 於 2023年1月3日的回應
Thanks for your feedback. We are realy happy to hear that. Hope see you again.Many thank and have a nice day here, WipaweeMs Loan

10/10 優異

Chu

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staffs
Merry hotel 於 2023年1月3日的回應
Thanks for your feedback, hope to have the opportunity to serve you in the near future!have a nice weekend!Ms Loan

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
於 2019 年 8 月住了 1 晚
Team Merry hotel 於 2019年9月19日的回應
Dear Guest! Thanks for your review, and very sorry about Wifi and bathroom issues . But may you lets me know how was about our bathroom? we will change better. Hope we can serve you on next time. Many thanks and have a great day Team Merry hotel!

10/10 優異

Edward

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great area
This hotel is in the perfect area to really discover the area and enjoy Hoi An. The staff is very friendly and helpful. The room is clean but somewhat dark. The bathroom needs to be improved and is way too dark but is fine and works. When one takes a shower the toilet also gets wet. The WiFi is good and I was able to download a movie easily.
於 2019 年 1 月住了 1 晚
AI NHI 於 2019年2月2日的回應
Many thanks for your feedback. The Merry Hotel will try to improve the service better. Thank you and regards

8/10 不錯

Choo (Malaysia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Room clean and comfortable. In front of the hotel is dragon bridge. Staff there are helpful and nice, but English limited. Overall is good.
於 2018 年 10 月住了 1 晚
Ái NHi 於 2018年10月25日的回應
Dear Sir/Madam, Thanks for your feedback, We will try to improve the service better to serve customers, See you soon, Best regards !

8/10 不錯

真實旅客

Big and clean room, friendly receptionist, great location (short distance from airport)
於 2018 年 9 月住了 1 晚
AI NHI 於 2018年9月8日的回應
Very thanks for your feedback, We will try to improve the service better to serve you well, Best regards !

4/10 欠佳

真實旅客

讚好：整潔度
不滿：職員與服務和住宿狀況
Avoid this hotel
Avoid this hotel if you can. That’s all I can say!
於 2018 年 8 月住了 1 晚
AI NHI 於 2018年9月19日的回應
We regret to have not pleased you, but can you tell me the specific reason? We are looking forward to your frank comments, we will find out why you are dissatisfied and will soon fix as soon as possible! Best regards !

4/10 欠佳

maa

不滿：整潔度、住宿狀況和客房舒適度
部屋が用意されていませんでした
予約後、事前にメールでも部屋の確認を取っていたのに、当日訪問すると部屋が用意できなくなったため他のホテルに移ってくれと言われました。 追加の支払いは不要と言われましたが、移った先のホテルは部屋のランクも低く、また今回の滞在の目的だったロン橋からも遠くなってしまいました。 ホテル移動を案内してくれたスタッフさんの対応自体は非常に親切でしたが、予約の確認を取った意味が全くありませんでした。友人には絶対おすすめできません。
於 2018 年 8 月住了 1 晚
AI NHI 於 2018年8月30日的回應
이 일이 너에게 일어나게해서 미안해, 호텔에는 에어컨 시스템에 예상치 못한 문제가 있었기 때문에 당일 호텔에 체크인 할 수 없었으며 호텔과 동일한 표준 및 표준으로 호텔을 예약했습니다. 죄송합니다. 불편을 끼쳐 드려 죄송합니다. 우리는 당신을 위해 더 나은 서비스를 제공하려고 노력할 것입니다. 감사합니다.

10/10 優異

Boyd (New Zealand)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good hotel
Nice staff, good room, very pleasant staff. Good eating places nearby and quick taxi to shops.
於 2018 年 8 月住了 2 晚
AI NHI 於 2018年8月27日的回應
Dear Mr/Ms, Thank you very much for choosing merry hotel for your stay, I am looking forward to meeting you again !

4/10 欠佳

Rina (Hawaii)

讚好：整潔度
不滿：職員與服務和客房舒適度
Good location, but...
So we chose this hotel because of it's good location to the dragon bridge area. This was nice, but everything else was disappointing. We had a language barrier with the receptionist, but she still could have been warm and friendly or at least smiled. This was the ONLY hotel in our two week stay in Vietnam that was not wonderfully welcoming. The room was disappointing as well because there were NO WINDOWS. It felt claustrophobic. It was clean enough, but the other rooms on our floor were filled by a group traveling together and they let their kids run and play in the halls while yelling from open room to open room until midnight and started again at 6am sharp. It was our worst nights sleep in Vietnam. Breakfast was not that compelling either. This hotel has serious work to do!
於 2018 年 6 月住了 1 晚
AI NHI 於 2018年7月13日的回應
Merry Hotel would like to thank you for your comments, The type of room you choose is standard, this room type of hotel has been pre-configured with no windows and no view, we have announced this on the booking page. We're sorry to have booked this room on our front page, and we were forced to arrange the type of room you booked. We really apologize for not being happy with your trip and we promise to fix things in the shortest possible time, Best regards