室內泳池

峴港芒青豪華酒店的評價

4.5 out of 5
峴港芒青豪華酒店
No 270 Vo Nguyen Giap Street My An Ward, Ngu Hanh S, Da Nang, DAD

評價

7.8

不錯

10 分評分,優異;181 則評價中有 61 則" "
8 分評分,不錯;181 則評價中有 60 則" "
6 分評分,一般;181 則評價中有 37 則" "
4 分評分,欠佳;181 則評價中有 10 則" "
2 分評分,很差;181 則評價中有 13 則" "

8.2/10 

整潔度

7.8/10 

職員與服務

7.6/10 

設施服務

7.8/10 

住宿狀況

7.6/10 

環保程度

評價

6/10 一般

TORU

讚好:整潔度
不滿:職員與服務
満意 ROOM IS BIG 不満意The staff is not accustomed to check-in and check-out. Correspondence is bad
於 2022 年 4 月住了 2 晚
Mr. Nguyen Van Duan General Manager 於 2022年8月15日的回應
Dear Mr. Toru, Greeting from Muong Thanh Luxury Da Nang Hotel ! On behalf of Muong Thanh Luxury Danang Team, I would like to express our thanks to you for taking the precious time of sharing with us your feedback and choosing us as your trusted accommodation during the time you are in Da Nang. We will work on these shortcomings as well as keep up those good works in order to improve ourselves and provide the best hospitality services in town. Once again, we look forward to your return when your travels bring you back to Da nang City. Sincerely, Mr. Nguyen Van Duan General Manager

6/10 一般

SAO LAN

家人同遊
不滿:職員與服務
於 2019 年 12 月住了 3 晚
Muong Thanh Luxury Da Nang Hotel 於 2020年1月31日的回應
Dear Valued Guest, Thank you for choosing our hotel and taking the time to share your feedback regarding your recent staying with us and bringing this issue to our attention. We would like to apologize for any inconvenience may have caused you, we commit to improve the quality of services better and better to serve you in the next time. We do hope to have the opportunity to welcome you back in the future, so that we can bring to you a better experience for your staying. See you next trip at Muong Thanh Luxury Da Nang Hotel! Wishing health and success to you! Yours sincerely, Muong Thanh Luxury Da Nang Hotel

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚
Muong Thanh Luxury Da Nang Hotel 於 2019年9月5日的回應
Dear Valued Guest, First of all, We would like to express our gratefulness for choosing our hotel and your feedback. We are so happy to know how much you enjoyed your stay with our hotel. We have been making ceaseless efforts every day to provide the best customer services. We do hope to welcome you back in nearest day. Wishing health and success to you! Yours sincerely, Muong Thanh Luxury Da Nang Hotel

4/10 欠佳

Joe (hk)

不滿:職員與服務和住宿狀況
過條馬路就是海灘
大堂前台職員,一點也不願意幫助住客。就本人想寄明信片,而向職員查詢,附近最近郵局,但職員只回復不清楚,只是替住客上網按幾下,就能替住客解決問題,也不願意⋯
於 2018 年 1 月住了 4 晚

8/10 不錯

Wen-Cheng

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 10 月住了 3 晚

2/10 很差

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
this hotel sucks
front desk doesnt speak proper english. they kept my passport when checkin yet, they couldnt explain why they needed it. i could hear all the noisy and people talking next room. bad facilities. worst 5 stars hotel ever in my life.
於 2017 年 10 月住了 2 晚

8/10 不錯

MAKOTO

於 2024 年 3 月住了 1 晚
Mrs. Ngo Thi Huong General Manager 於 2024年4月15日的回應
Dear Mr./Ms. Makoto Tonoki,Thank you so much for your excellent review, we definitely pass on your kind review to the entire employee, it’s such a great motivation to all the team.We will keep it up and look forward to seeing you in the near future.Wish you all the best.Mrs. Ngo Thi HuongGeneral Manager

8/10 不錯

john (fitchburg)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 9 晚
Mrs. Ngo Thi Huong General Manager 於 2024年3月4日的回應
Dear Mr. John G Thomas,Thank you so much for your excellent review, we definitely pass on your kind review to the entire employee, it’s such a great motivation to all the team.We will keep it up and look forward to seeing you in the near future.Wish you all the best.Mrs. Ngo Thi HuongGeneral Manager

8/10 不錯

Danny

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Mrs. Ngo Thi Huong General Manager 於 2024年1月20日的回應
Dear Mr. Danny Thai,Thank you for taking the time to share with us your true experiences during your time in Muong Thanh Luxury Da Nang. Your feedback serves as great motivation for us all. We promise ourselves to keep up this work and will even work better to provide the best hospitality services in town. We look forward to having the pleasure to welcome you back again.Best regards,Mrs. Ngo Thi HuongGeneral Manager

8/10 不錯

Danny

讚好:整潔度和職員與服務
於 2024 年 1 月住了 2 晚
Mrs. Ngo Thi Huong General Manager 於 2024年1月18日的回應
Dear Mr. Danny Thai,Thank you for taking the time to share with us your true experiences during your time in Muong Thanh Luxury Da Nang. Your feedback serves as great motivation for us all. We promise ourselves to keep up this work and will even work better to provide the best hospitality services in town. We look forward to having the pleasure to welcome you back again.Best regards,Mrs. Ngo Thi HuongGeneral Manager

10/10 優異

kyoungoh

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Mrs. Ngo Thi Huong General Manager 於 2024年1月8日的回應
Dear Mr. Kyoungoh Seok,Thank you so much for your excellent review, we definitely pass on your kind review to the entire employee, it’s such a great motivation to all the team.We will keep it up and look forward to seeing you in the near future.Wish you all the best,Mrs. Ngo Thi HuongGeneral Manager

10/10 優異

Jason

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚
Mrs. Ngo Thi Huong General Manager 於 2023年12月24日的回應
Dear Mr. Jason Huynh,Thank you so much for your excellent review, we definitely pass on your kind review to the entire employee, it’s such a great motivation to all the team.We will keep it up and look forward to seeing you in the near future.Wish you all the best,Mrs. Ngo Thi HuongGeneral Manager

4/10 欠佳

eun jeong

於 2023 年 11 月住了 3 晚
Mrs. Ngo Thi Huong General Manager 於 2023年12月18日的回應
Dear Ms./Mr. Gyeyoung Heo,On behalf of Muong Thanh Luxury Danang Team, I would like to express our thanks to you for taking the precious time of sharing with us your feedback and choosing us as your trusted accommodation during the time you are in Da Nang. We will work on these shortcomings as well as keep up those good works in order to improve ourselves and provide the best hospitality services in town.Once again, we look forward to your return when your travels bring you back to Da nang City.Sincerely,Mrs. Ngo Thi HuongGeneral Manager

6/10 一般

JAMES

讚好:整潔度、職員與服務和住宿狀況
Good service and good breakfast buffet Bad design for shower tub Water leak to outside tub and floor in bathroom
於 2023 年 11 月住了 1 晚
Mrs. Ngo Thi Huong General Manager 於 2023年11月22日的回應
Dear Ms./Mr. James Nguyen,On behalf of Muong Thanh Luxury Danang Team, I would like to express our thanks to you for taking the precious time of sharing with us your feedback and choosing us as your trusted accommodation during the time you are in Da Nang. We will work on these shortcomings as well as keep up those good works in order to improve ourselves and provide the best hospitality services in town.Once again, we look forward to your return when your travels bring you back to Da nang City.Sincerely,Mrs. Ngo Thi HuongGeneral Manager

8/10 不錯

lien

讚好:整潔度和職員與服務
於 2023 年 11 月住了 3 晚
Muong Thanh Luxury Da Nang Hotel 於 2023年11月9日的回應
Xin chào Ms. Lien Trinh,Thank you so much for your excellent review, we definitely pass on your kind review to the entire employee, it’s such a great motivation to all the team.We will keep it up and look forward to seeing you in the near future.Wish you all the best,Muong Thanh Luxury Da Nang

8/10 不錯

Jim

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
Danang Trip meeting
Everything is good, except for checking counter reception people are very confused, slow and not very professional.
於 2023 年 10 月住了 1 晚
Muong Thanh Luxury Da Nang Hotel 於 2023年10月16日的回應
Dear Mr. Jim Hoang,Greeting from Muong Thanh Luxury Da Nang Hotel !First of all, please accept our apologies for letting you experience this situation. As our brand name, we are proud as a Luxury Hotel with high standard services. We always honor our guests with the highest level of customer service. For some reason, these things happened out of our expectations and we really regret not knowing it earlier, having a chance to work it out with you directly. We will definitely take action and give the best solutions in order to prevent the same thing happens in the future. We appreciate your feedback and we all hope to have a chance for welcoming you back in the not too distant future.Sincerest,Muong Thanh Luxury Da Nang

8/10 不錯

max

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pleasure
於 2023 年 9 月住了 1 晚
Muong Thanh Luxury Da Nang Hotel 於 2023年9月26日的回應
Dear Mr./Ms. Max Do,Thank you so much for your excellent review, we definitely pass on your kind review to the entire employee, it’s such a great motivation to all the team.We will keep it up and look forward to seeing you in the near future.Wish you all the best,Muong Thanh Luxury Da Nang

10/10 優異

Becky

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Muong Thanh Luxury Da Nang Hotel 於 2023年8月31日的回應
Dear Mr. /Ms. Becky Ngo,Thank you so much for your excellent review, we definitely pass on your kind review to the entire employee, it’s such a great motivation to all the team.We will keep it up and look forward to seeing you in the near future.Wish you all the best,Muong Thanh Luxury Da Nang

8/10 不錯

Taehyung

讚好:職員與服務和住宿狀況
good
於 2023 年 8 月住了 3 晚
Muong Thanh Luxury Da Nang Hotel 於 2023年8月28日的回應
Dear Ms./Mr. Tae Hyung Kim,Warmest greeting from Muong Thanh Luxury Da Nang and thank you very much for your review. Your review is a big motivation for us to try harder and harder to improve our services, bring the best satisfaction and comfort to all our guests when choosing us as a possible venue for them to stay when visiting Da Nang – The Beautiful Beach City.We wish you and your family every day full of happiness and joyfulness.Yours sincerely, Muong Thanh Luxury Da Nang Hotel

8/10 不錯

HYEONJEONG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
무엉탄 럭셔리 다낭 찐후기
1. 화장실 물 깨끗해서 굳이 샤워기필터 안 챙겨가도 될 듯 합니다. 2. 호텔 안 스파는 남성전용 퇴폐 비슷하니 절대 가지마세요. 갔다가 돈쓰고 기분잡치고 옴. 여자가면 투명인간 취급 + 비웃음 3. 호텔 룸서비스는 비싼 편인데 그만큼 맛은 못합니다. 4. 환전 및 무료 짐보관 다 가능하고 직원들이 친절합니다. 5. 조식은 날마다 조금씩 메뉴가 바뀌는데 먹을만합니다. 6. 비치 바로 앞이라 비치에서 물놀이하고 호텔가서 바로 씻을수 있고, 오션뷰 너무 좋습니다. 아침에는 눈부심 주의 7. 호텔 수영장도 깨끗하고 좋습니다. 8. 전체적인 룸 청결, 위생, 편안함, 방음 다 괜찮아요.
於 2023 年 8 月住了 3 晚
Muong Thanh Luxury Da Nang Hotel 於 2023年9月12日的回應
Dear Ms./Mr. Hyeonjeong Yoon,On behalf of Muong Thanh Luxury Danang Team, I would like to express our thanks to you for taking the precious time of sharing with us your feedback and choosing us as your trusted accommodation during the time you are in Da Nang. We will work on these shortcomings as well as keep up those good works in order to improve ourselves and provide the best hospitality services in town.Once again, we look forward to your return when your travels bring you back to Da nang City.We wish you and your family every day full of happiness and joyfulness.Yours sincerely, Muong Thanh Luxury Da Nang Hotel

10/10 優異

seo yoon

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
조식이 무척 맛있습니다. 루프탑도 너무 멋져요. 창문을 통해 보는 미케비치가 환상적이며. 5성급인데 가격도 저렴합니다
於 2023 年 7 月住了 2 晚
Muong Thanh Luxury Da Nang Hotel 於 2023年8月10日的回應
Dear Mr./Ms. Seo Yoon Lee,Warmest greeting from Muong Thanh Luxury Da Nang and thank you very much for your review. Your review is a big motivation for us to try harder and harder to improve our services, bring the best satisfaction and comfort to all our guests when choosing us as a possible venue for them to stay when visiting Da Nang – The Beautiful Beach City.We wish you and your family every day full of happiness and joyfulness.Yours sincerely, Muong Thanh Luxury Da Nang Hotel

4/10 欠佳

Sho (Woodbury)

不滿:整潔度和住宿狀況
Rooms look old and have not been updated for a long time. Breakfast buffet gets very crowded and the quality of food is not great. The hotel is overall very crowded with many group tours from Korea and Vietnamese travelers. They walk around in the lobby & ride elevators shirtless and dripping wet trunks from swimming in the beach which makes the hotel seem very trashy.
Muong Thanh Luxury Da Nang Hotel 於 2023年7月21日的回應
Dear Mr./Ms. Sho,Warmest greetings from Muong Thanh Luxury Da Nang Hotel !First of all, please accept our apologies for letting you experience this situation. As our brand name, we are proud as a Luxury Hotel with high standard services. We always honor our guests with the highest level of customer service. For some reason, these things happened out of our expectations and we really regret not knowing it earlier, having a chance to work it out with you directly. We will definitely take action and give the best solutions in order to prevent the same thing happens in the future. The team and I appreciate your feedback and we all hope to have a chance for welcoming you back in the not too distant future.Sincerest,Muong Thanh Luxury Da Nang

8/10 不錯

JUNGWON

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
於 2023 年 7 月住了 4 晚
Muong Thanh Luxury Da Nang Hotel 於 2023年7月21日的回應
Dear Mr./Ms. JUNGWON,Warmest greeting from Muong Thanh Luxury Da Nang and thank you very much for your review. Your review is a big motivation for us to try harder and harder to improve our services, bring the best satisfaction and comfort to all our guests when choosing us as a possible venue for them to stay when visiting Da Nang – The Beautiful Beach City.We wish you and your family every day full of happiness and joyfulness.Yours sincerely, Muong Thanh Luxury Da Nang Hotel

10/10 優異

Jozef

於 2023 年 7 月住了 4 晚
Muong Thanh Luxury Da Nang Hotel 於 2023年7月18日的回應
Dear Mr./Ms. Jozef,Warmest greeting from Muong Thanh Luxury Da Nang and thank you very much for your review. Your review is a big motivation for us to try harder and harder to improve our services, bring the best satisfaction and comfort to all our guests when choosing us as a possible venue for them to stay when visiting Da Nang – The Beautiful Beach City.We wish you and your family every day full of happiness and joyfulness.Yours sincerely, Muong Thanh Luxury Da Nang Hotel

6/10 一般

TAEJIN

家人同遊
不滿:客房舒適度
층간소음이 너무심하고 엘리베이터가 불편해요
於 2023 年 6 月住了 5 晚
Muong Thanh Luxury Da Nang Hotel 於 2023年7月10日的回應
Dear Mr/Ms. TAEJIN,Greeting from Muong Thanh Luxury Da Nang Hotel!First of all, please accept our apologies for letting you experience this situation. As our brand name, we are proud as a Luxury Hotel with high standard services. We always honor our guests with the highest level of customer service. For some reason, these things happened out of our expectations and we really regret not knowing it earlier, having a chance to work it out with you directly. We will definitely take action and give the best solutions in order to prevent the same thing happens in the future. We appreciate your feedback and we all hope to have a chance for welcoming you back in the not too distant future.We wish you and your family every day full of happiness and joyfulness.Sincerest,Muong Thanh Luxury Da Nang

10/10 優異

??

於 2023 年 6 月住了 4 晚
Muong Thanh Luxury Da Nang Hotel 於 2023年7月10日的回應
Dear Valued Guest,Warmest greeting from Muong Thanh Luxury Da Nang and thank you very much for your review.Your review is a big motivation for us to try harder and harder to improve our services, bring the best satisfaction and comfort to all our guests when choosing us as a possible venue for them to stay when visiting Da Nang – The Beautiful Beach City.We wish you and your family every day full of happiness and joyfulness.Yours sincerely, Muong Thanh Luxury Da Nang Hotel

10/10 優異

Noriaki

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 4 晚
Muong Thanh Luxury Da Nang Hotel 於 2023年6月6日的回應
Dear Mr/Ms. Noriaki,Thank you so much for your excellent review, we definitely pass on your kind review to the entire employee, it’s such a great motivation to all the team.We will keep it up and look forward to seeing you in the near future.Wish you all the best,Muong Thanh Luxury Da Nang

6/10 一般

Dinh

讚好:職員與服務
不滿:住宿狀況
Should not be rated 5 Star property. Weak AC windows dirty blocks the view. Only two pillows beds are hard.
於 2023 年 4 月住了 4 晚
Muong Thanh Luxury Da Nang Hotel 於 2023年5月22日的回應
Dear Mr. Dinh Nguyen,Greeting from Muong Thanh Luxury Da Nang Hotel!First of all, please accept our apologies for letting you experience this situation. As our brand name, we are proud as a Luxury Hotel with high standard services. We always honor our guests with the highest level of customer service. For some reason, these things happened out of our expectations and we really regret not knowing it earlier, having a chance to work it out with you directly. We will definitely take action and give the best solutions in order to prevent the same thing happens in the future. We appreciate your feedback and we all hope to have a chance for welcoming you back in the not too distant future.We wish you and your family every day full of happiness and joyfulness.Sincerest,Muong Thanh Luxury Da Nang

10/10 優異

sau

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
great views, excellent customer services
於 2023 年 3 月住了 7 晚
Muong Thanh Luxury Da Nang Hotel 於 2023年4月10日的回應
Dear Mr. Sau Nguyen,Thank you so much for your excellent review, we definitely pass on your kind review to the entire employee, it’s such a great motivation to all the team.We will keep it up and look forward to seeing you in the near future.Wish you all the best,Muong Thanh Luxury Da Nang

6/10 一般

Andre

讚好:整潔度、職員與服務和住宿狀況
Muong Thanh Luxury Da Nang Hotel 於 2023年4月24日的回應
Dear Mr. Andre Lange,Thank you for taking the time to share with us your true experiences during your time in Muong Thanh Luxury Da Nang. Your feedback serves as great motivation for us all. We promise ourselves to keep up this work and will even work better to provide the best hospitality services in town. We look forward to having the pleasure to welcome you back again.Best regards,Muong Thanh Luxury Da Nang

8/10 不錯

Steffen

家人同遊, 伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Laundry service very quick, ironed 2 shirts within 30min. for 50k VND. - Occassionally cigarette smoking smell from the AC.
於 2023 年 3 月住了 2 晚
Muong Thanh Luxury Da Nang Hotel 於 2023年4月2日的回應
Dear Mr. Steffen Egetemeir,On behalf of Muong Thanh Luxury Danang Team, I would like to express our thanks to you for taking the precious time of sharing with us your feedback and choosing us as your trusted accommodation during the time you are in Da Nang. We will work on these shortcomings as well as keep up those good works in order to improve ourselves and provide the best hospitality services in town. Once again, we look forward to your return when your travels bring you back to Da nang City.We wish you and your family every day full of happiness and joyfulness.Sincerely,Muong Thanh Luxury Da Nang

6/10 一般

Hieu

伴侶同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
Property is old. Bathtub and sink are clicked. Shower is falling button
於 2023 年 3 月住了 2 晚
Muong Thanh Luxury Da Nang Hotel 於 2023年3月31日的回應
Dear Mr. Hieu Le,On behalf of Muong Thanh Luxury Danang Team, I would like to express our thanks to you for taking the precious time of sharing with us your feedback and choosing us as your trusted accommodation during the time you are in Da Nang. We will work on these shortcomings as well as keep up those good works in order to improve ourselves and provide the best hospitality services in town.Once again, we look forward to your return when your travels bring you back to Da nang City.Sincerely,Muong Thanh Luxury Da Nang

10/10 優異

Takao

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
ホテルの周囲が安全でカフェや日本食レストランがあり安心して過ごせます。市街地にも近く便利でした。
於 2023 年 3 月住了 1 晚
Muong Thanh Luxury Da Nang Hotel 於 2023年4月3日的回應
Dear Mr. Takao Nomakuchi, Thank you so much for your excellent review, we definitely pass on your kind review to the entire employee, it’s such a great motivation to all the team.We will keep it up and look forward to seeing you in the near future.Wish you all the best,Muong Thanh Luxury Da Nang

6/10 一般

Park

家人同遊
讚好:整潔度和客房舒適度
於 2023 年 3 月住了 3 晚
Muong Thanh Luxury Da Nang Hotel 於 2023年3月31日的回應
Dear Mr. Sukh Que Park,On behalf of Muong Thanh Luxury Danang Team, I would like to express our thanks to you for taking the precious time of sharing with us your feedback and choosing us as your trusted accommodation during the time you are in Da Nang. We will work on these shortcomings as well as keep up those good works in order to improve ourselves and provide the best hospitality services in town.Once again, we look forward to your return when your travels bring you back to Da nang City.Wishing you and your family happiness and healthiness.Sincerely,Muong Thanh Luxury Da Nang

10/10 優異

Yong Cheol

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 3 晚
Muong Thanh Luxury Da Nang Hotel 於 2023年2月24日的回應
Dear Mr./Ms. Yong Cheol Kim,Warmest greeting from Muong Thanh Luxury Da Nang and thank you very much for your review. Your review is a big motivation for us to try harder and harder to improve our services, bring the best satisfaction and comfort to all our guests when choosing us as a possible venue for them to stay when visiting Da Nang – The Beautiful Beach City. We wish you and your family every day full of happiness and joyfulness. Yours sincerely, Muong Thanh Luxury Da Nang Hotel

10/10 優異

MINSUNG

於 2023 年 2 月住了 3 晚
Muong Thanh Luxury Da Nang Hotel 於 2023年2月21日的回應
Dear Mr./Ms. Geunbae Seo, First of all, We would like to express our gratefulness for choosing our hotel and your feedback. We are so happy to know how much you enjoyed your stay with our hotel. We have been making ceaseless efforts every day to provide the best customer services.We do hope to welcome you back in nearest day. Wishing health and success to you! Yours sincerely, Muong Thanh Luxury Da Nang Hotel

10/10 優異

Alvaro

讚好:整潔度、職員與服務、設施服務和住宿狀況
good
Muong Thanh Luxury Da Nang Hotel 於 2023年2月16日的回應
Dear Mr./Ms. Phuoc Man Huynh Zuluaga, First of all, We would like to express our gratefulness for choosing our hotel and your feedback. We are so happy to know how much you enjoyed your stay with our hotel. We have been making ceaseless efforts every day to provide the best customer services.We do hope to welcome you back in nearest day. Wishing health and success to you! Yours sincerely, Muong Thanh Luxury Da Nang Hotel

6/10 一般

SHOGO

讚好:住宿狀況
不滿:設施服務
シャワーの水量が弱かったです。あと気になったのは朝食のレベルですとても五つ星のレベルと思いません。
於 2023 年 2 月住了 2 晚
Muong Thanh Luxury Da Nang Hotel 於 2023年2月13日的回應
Dear Mr./Ms Shogo HaraOn behalf of Muong Thanh Luxury Danang Team, I would like to express our thanks to you for taking the precious time of sharing with us your feedback and choosing us as your trusted accommodation during the time you are in Da Nang. We will work on these shortcomings as well as keep up those good works in order to improve ourselves and provide the best hospitality services in town.Once again, we look forward to your return when your travels bring you back to Da nang City.We wish you and your family every day full of happiness and joyfulness.Yours sincerely, Muong Thanh Luxury Da Nang Hotel

8/10 不錯

Man

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s good
於 2023 年 2 月住了 3 晚
Muong Thanh Luxury Da Nang Hotel 於 2023年2月13日的回應
Dear Mr./Ms. Man Hua,Warmest greeting from Muong Thanh Luxury Da Nang and thank you very much for your review. Your review is a big motivation for us to try harder and harder to improve our services, bring the best satisfaction and comfort to all our guests when choosing us as a possible venue for them to stay when visiting Da Nang – The Beautiful Beach City. We wish you and your family every day full of happiness and joyfulness. Yours sincerely, Muong Thanh Luxury Da Nang Hotel

8/10 不錯

jennifer

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I enjoyed the reception there, but I didn't like it in the bathroom
於 2023 年 1 月住了 1 晚
Mr. Nguyen Van Duan General Manager 於 2023年2月3日的回應
Dear Mr./Ms. Hieu Truong, Thank you for choosing our hotel and taking the time to share your feedback regarding your recent staying with us and bringing this issue to our attention. We would like to apologize for any inconvenience may have caused you, we commit to improve the quality of services better and better to serve you in the next time. We do hope to have the opportunity to welcome you back in the future, so that we can bring to you a better experience for your staying. See you next trip at Muong Thanh Luxury Da Nang Hotel! Wishing health and success to you! Yours sincerely,

10/10 優異

Thanh Binh

於 2023 年 1 月住了 1 晚
Mr. Nguyen Van Duan General Manager 於 2023年1月13日的回應
Dear Mr./Ms. Thanh Binh,Warmest greeting from Muong Thanh Luxury Da Nang and thank you very much for your review.Your review is a big motivation for us to try harder and harder to improve our services, bring the best satisfaction and comfort to all our guests when choosing us as a possible venue for them to stay when visiting Da Nang – The Beautiful Beach City.We wish you and your family every day full of happiness and joyfulness.Yours sincerely, Muong Thanh Luxury Da Nang Hotel

2/10 很差

Hai

於 2022 年 12 月住了 2 晚
Muong Thanh Luxury Da Nang Hotel 於 2023年3月31日的回應
Dear Mr./Ms. Hai Phan,Greeting from Muong Thanh Luxury Da Nang Hotel !First of all, please accept our apologies for letting you experience this situation. As our brand name, we are proud as a Luxury Hotel with high standard services. We always honor our guests with the highest level of customer service. For some reason, these things happened out of our expectations and we really regret not knowing it earlier, having a chance to work it out with you directly. We will definitely take action and give the best solutions in order to prevent the same thing happens in the future. We appreciate your feedback and we all hope to have a chance for welcoming you back in the not too distant future.Sincerest,Muong Thanh Luxury Da Nang

8/10 不錯

Naomi

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location with excellent view, clean room, pleasant staff.
於 2022 年 11 月住了 1 晚
Mr. Nguyen Van Duan General Manager 於 2022年11月19日的回應
Dear Ms./Mr. Naomi Kitahara,First of all, We would like to express our gratefulness for choosing our hotel and your feedback. We are so happy to know how much you enjoyed your stay with our hotel. We have been making ceaseless efforts every day to provide the best customer services. We do hope to welcome you back in nearest day. Wishing health and success to you! Yours sincerely, Muong Thanh Luxury Da Nang Hotel

4/10 欠佳

Liwei

讚好:職員與服務
The location was great and service great. Only that won't issue red invoice and the booking website won't do that as well. Very disappointing
於 2022 年 10 月住了 2 晚
Mr. Nguyen Van Duan General Manager 於 2022年11月4日的回應
Dear Mr/Ms. Liwei Xiong, Greeting from Muong Thanh Luxury Da Nang Hotel.On behalf of Muong Thanh Luxury Danang Team, I would like to express our thanks to you for taking the precious time of sharing with us your feedback and choosing us as your trusted accommodation during the time you are in Da Nang. We will keep up those good works in order to provide the best hospitality services in town.Besides, regarding red invoice, we are pleased to inform you that Red invoice can only be issued by us if you made à direct reservation with us. if the reservation was made through a third-party, kindly contact directly with that agent for your assistances.Once again, we look forward to your return when your travels bring you back to Da nang City.

2/10 很差

Bren

於 2022 年 10 月住了 1 晚
Muong Thanh Luxury Da Nang Hotel 於 2023年2月16日的回應
Dear Mr./Ms Bren Bailey, Thank you for choosing our hotel and taking the time to share your feedback regarding your recent staying with us and bringing this issue to our attention. We would like to apologize for any inconvenience may have caused you, we commit to improve the quality of services better and better to serve you in the next time. We do hope to have the opportunity to welcome you back in the future, so that we can bring to you a better experience for your staying. See you next trip at Muong Thanh Luxury Da Nang Hotel! Wishing health and success to you! Yours sincerely, Muong Thanh Luxury Da Nang Hotel

8/10 不錯

ZAINI

商務旅客, 多人同遊
讚好:整潔度和住宿狀況
不滿:設施服務
A sea facing hotel for holiday makers.
於 2022 年 10 月住了 3 晚
Mr. Nguyen Van Duan General Manager 於 2022年11月4日的回應
Dear Zaini Haron, First of all, We would like to express our gratefulness for choosing our hotel and your feedback. We are so happy to know how much you enjoyed your stay with our hotel. We have been making ceaseless efforts every day to provide the best customer services. We do hope to welcome you back in nearest day. Wishing health and success to you! Yours sincerely, Muong Thanh Luxury Da Nang Hotel

8/10 不錯

TOSHIKI

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
ベトナム人観光客が多数宿泊していて夜は大騒ぎをしていたのでうるさくて眠れなかった。せっかく良いホテルなのに残念でした。すぐ目の前がビーチなので環境は良かったです。
於 2022 年 6 月住了 3 晚
Mr. Nguyen Van Duan General Manager 於 2022年8月15日的回應
Dear Mr. Toshiki, Greeting from Muong Thanh Luxury Da Nang Hotel ! On behalf of Muong Thanh Luxury Danang Team, I would like to express our thanks to you for taking the precious time of sharing with us your feedback and choosing us as your trusted accommodation during the time you are in Da Nang. We will work on these shortcomings as well as keep up those good works in order to improve ourselves and provide the best hospitality services in town. Once again, we look forward to your return when your travels bring you back to Da nang City. Sincerely, Mr. Nguyen Van Duan General Manager

10/10 優異

David

於 2022 年 3 月住了 2 晚
Mr. Nguyen Van Duan General Manager 於 2022年8月15日的回應
Xin chào Mr. David, On behalf of Muong Thanh Luxury Danang Team, I would like to express our thankful to you for choosing us as your trusted accommodation during the time you are in Da nang. We hope you had a great time here. It's our pleasure to know that our staff - Ms. Pham Thi Phuong Thuc have done a very good job in order to provide her spirit of hospitality. I will definitely pass your compliment to her as well as to the entire team. Your feedback serves as the greatest motivation for us all. We promise to keep it up and looking forward to welcome you again in the near future. Wish you all the best! Mr. Nguyen Van Duan General Manager

10/10 優異

Vivian (Washington DC)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Nice place to stay. Room is clean. Nice staff! I am very happy to stay here
於 2020 年 10 月住了 1 晚
Mr. Nguyen Van Duan General Manager 於 2020年10月13日的回應
Dear Valued Guest, First of all, We would like to express our gratefulness for choosing our hotel and your feedback. We are so happy to know how much you enjoyed your stay with our hotel. We have been making ceaseless efforts every day to provide the best customer services. We do hope to welcome you back in nearest day. Wishing health and success to you! Yours sincerely,

8/10 不錯

dongryeol

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 10 月住了 2 晚
Mr. Nguyen Van Duan General Manager 於 2020年10月7日的回應
Dear Valued Guest, Thank you for choosing our hotel and taking the time to share your feedback regarding your recent staying with us and bringing this issue to our attention. We would like to apologize for any inconvenience may have caused you, we commit to improve the quality of services better and better to serve you in the next time. We do hope to have the opportunity to welcome you back in the future, so that we can bring to you a better experience for your staying. See you next trip at Muong Thanh Luxury Da Nang Hotel! Wishing health and success to you! Yours sincerely,