尊敬的客户,
Song Cong Hotel Da Nang酒店致以最热烈的问候。
感谢您在假期期间选择我们的酒店,并感谢您留下我们的优秀反馈。
我们很高兴能享受您在岘港宋聪大酒店的住宿。 你的份额在我们面前微笑,鼓励我们尽力而为,并一直鼓励我们为最好的客人服务。
非常感谢你,我们期待在未来欢迎你。
10/10 優異
真實旅客
2017年9月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very comfontable room and friendly staff. I enjoyed my stay!!!
真實旅客
於 2017 年 9 月住了 2 晚
Dear Valued Customer,
Thank you for choosing Song Cong Hotel as a destination for your holiday and taking your time for valuable feedback here.
So great to receive your sweet words for us here. We sincerely appreciate your kind compliment on our through insight hotel service which is very useful for upcoming traveller. Your feedback is also one of the biggest motivations for our staff to continue their devotions on working well.
Once again, thank you for your stay and we do hope to welcome you back soon for another vacation in a near future.
Wish you all the best !
Viet Tran (Assistant Front Office Manager)
2/10 很差
真實旅客
2017年8月9日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
在8月,十分炎熱的越南,洒店大堂沒有開冷氣,早上早餐有開冷氣(但等於冇開一樣),房間的冷氣調到最低溫度也沒有凍風,跟Reception 的Staff 講,他們說已經最低溫了,沒有辦法,咁唯有打開隔麈綱一看,像幾年冇洗一樣,(住洒店竟然要洗隔塵綱真係第一次)洗完后終於可以變回可接受溫度了,房內有蜘蛛網及蜘蛛,衞生欠佳,Pillow Case 都黑黑的,浴室的抽氣扇有亦等於冇,最危險是浴室的地磚十分有問題,一冲涼開水滑腳得不得了,抽氣扇又冇抽氣,被迫要打開門冲涼才能呼吸,整體來説,(差)一定不會再入住
真實旅客
於 2017 年 8 月住了 1 晚
6/10 一般
Laurence (HK)
2017年7月28日
讚好:職員與服務
Motorbike Trip in Danang
4 days' stay in Soncong hotel, staff there were friendly and helpful. Especially my rented motorbike broke down at the Danang church, they sent staff helping me and changed another motorbike for me. Breakfast is average, room water is good, bed is comfortable, good location to beach and to airport. Be careful if you are a single man, Thailand ladyboy and Thai freelancer turn up when you use wechat calling pretty girls! Easy access to seafood restaurants. The receptionists are very friendly with smile and they can speak Chinese and English. Overall it is a reasonable price hotel with good staff.
Laurence
於 2017 年 7 月住了 3 晚
Viet Tran (Assistant Front Office Manager) 於 2017年8月6日的回應
Dear Valued Customer,
Warmest Greetings from Song Cong hotel Da Nang !
Thank you so much for your stay and your kind comments for us !
So great to hear that you loved and enjoyed our hotel. Your kind compliment has been shared to entire team to motivate them in keeping up the good works and strive harder for customer's satisfaction.
Once again, thank you so much and we are looking forward to welcoming you back soon and making your next stay even more enjoyable!
Best regards,
10/10 優異
jackie
2017年7月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Close to beach
Good location, close to the beach, nice view as I stayed the suite with balcony. Only one thing needs to be improved, no replacement of our shampoo and bath soaps.
jackie
於 2017 年 6 月住了 3 晚
Viet Tran (Assistant Front Office Manager) 於 2017年8月6日的回應
Dear Valued Customer,
Thank you for choosing Song Cong Hotel as a destination for your holiday and taking your time for valuable feedback here.
So great to receive your sweet words for us here. We sincerely appreciate your kind compliment on our through insight hotel service which is very useful for upcoming traveller. Your feedback is also one of the biggest motivations for our staff to continue their devotions on working well.
Once again, thank you for your stay and we do hope to welcome you back soon for another vacation in a near future.
Wish you all the best !
value for money and we enjoyed the stay coz the family room is big enough for 4 of us.
WAI CHI
General Manager 於 2017年1月9日的回應
Dear WAI CHI,
Thank you for choosing Song Cong Hotel as a destination for your holiday and taking your time for valuable feedback here.
So great to receive your sweet words for us here. We sincerely appreciate your kind compliment on our through insight hotel service which is very useful for upcoming traveller. Your feedback is also one of the biggest motivations for our staff to continue their devotions on working well.
Once again, thank you for your stay and do hope to welcome you back soon for another vacation in a near future.
Wish you all the best!
Best regard,
Viet Tran (Assistant Front Office Manager, Guest Relation Manager)
Song cong is very near beach . Just 3 to 5mins walk. Also in bacl of the hotel have very nice massage shop.
For hotel staffs were very helpful .
In the room big but no view,
Also in the toliet is not clean enough
Or maybe they just tidy up no clean
Also we send email to hotel after booking, almost 2 months noone reply us.
真實旅客
Viet Tran (Assistant Front Office Manager) 於 2016年10月17日的回應
Dear Valued Customers,
Warmest greetings from Song Cong Hotel Da Nang,
Thank you so much for your recent stay and truth feedback for us. We are so happy to hear that you are enjoyed the stay.
However, your room type is Family, the acreage is big, usually got children stay with family. So that why it had been setting up on low floor, and no view for sure. Beside that, we are apologize from bottom of our heart about the cleanness. Our rooms keep full nowadays and maybe the housekeeper did careless work. We will take it as seriously problem and warning them for being better work.
Once again thank you so much and we look forward to welcoming you back in the future without any discomfort.
Thanks and best regards.
10/10 優異
Minh Thanh
2016年5月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Minh Thanh
8/10 不錯
SITU
2016年2月18日
讚好:職員與服務、住宿狀況和客房舒適度
SITU
8/10 不錯
真實旅客
2016年1月1日
讚好:職員與服務、住宿狀況和客房舒適度
真實旅客
6/10 一般
Guo Zhi
2015年12月28日
不滿:整潔度、住宿狀況和客房舒適度
Guo Zhi
10/10 優異
QIAN (Hong Kong)
2015年12月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bed is ver comfortable, was really a nice stay. The location is nice, near to the beach. We would recommend to everyone.
QIAN
6/10 一般
真實旅客
2015年12月6日
讚好:整潔度
不滿:職員與服務
Reasonable price for a big room, but the bathtub has no screen, making the floor all wet.
真實旅客
6/10 一般
KA SIN (Hong Kong)
2015年11月11日
讚好:職員與服務和住宿狀況
不滿:整潔度
Location is good, only 3 mins can reach to the beach. Many restaurants nearby.
But ants in room, in bathroom, so even it is comfortable, we only stay one night.
Hotelkamer was goed. S ochtends werden we om 7u wakker gemaakt door geboor. Bij navraag, kregen we excuus en de uitleg dat er werkzaamheden waren. Naast excuus geen compensatie gekregen, vond dit slechte service en zou daarom het hotel niet aanraden. Vooraf geen melding gekregen dat er werkzaamheden zouden zijn.
Charlotte
於 2023 年 10 月住了 2 晚
10/10 優異
Alan R
2023年2月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Awesome hotel close to everything!
Alan R
於 2023 年 2 月住了 5 晚
6/10 一般
Lauren
伴侶同遊
2022年7月20日
讚好:整潔度和住宿狀況
This hotel was in a convenient location. 5 min walk to the beach! It’s on a very main road though so you can hear honking late at night and early in the morning. There is a 24 hour minimart right next door that was convenient and an ATM. We rented a motorbike from the hotel which was also convenient. We have been overwhelmed with how friendly staff have been in Vietnam and just didn’t get that vibe from this hotel. There was a buffet breakfast 2 mornings (it was so-so, and the staff seemed very confused that we wanted to eat there and we would pay, it wasn’t included in our room rate) and then the third morning the restaurant was empty. When we asked about breakfast they said that it was a-la-cart and you had to order the day before. When our motorbike ran out of gas at night and the gas station was closed, we walked the bike back to the hotel and they showed us Google translate on their phone “bike broken, you pay”. Da Nang was a really busy city, not to our taste and I think the hotel just didn’t add anything great to our trip.
Lauren
於 2022 年 7 月住了 3 晚
SOCO HOTEL DA NANG 於 2022年7月27日的回應
Dear Valued Customer,
Thank you so much for your stay with us.
We would like to apology about what made you felt uncomfortable during your stay.
This have been report to our manager for improving services and training purpose.
Best wishes for your.
Best Regards.
10/10 優異
Jason
家人同遊
2022年6月13日
讚好:整潔度、職員與服務和住宿狀況
Staff was really friendly. Rooms were really clean, comfortable, and spacious.
Dear Mr. Jason,
Thank you so much for your kind review on Expedia. Such an honor to have you here.
Best wishes for you and your family, we are looking forward to welcoming you back again.
Best Regards.
8/10 不錯
真實旅客
多人同遊
2020年3月3日
讚好:職員與服務
不滿:整潔度
お世話になりました。
アリが歩いてた
真實旅客
於 2020 年 2 月住了 4 晚
8/10 不錯
真實旅客
2020年2月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2020 年 2 月住了 3 晚
4/10 欠佳
真實旅客
2020年2月9日
讚好:整潔度
不滿:職員與服務、住宿狀況和客房舒適度
Value of what you pay for
The check in reception can only speak 10% English, super difficult to communicate. The check out reception is a lot better, at least 60%. II don’t expect the reception can speak another language in different country, but have to have a way to communicate .
The worst thing I don’t like is the toilet is right next to the shower without any separation, so every time after you take the shower, the toilet will be wet. You need to take the toilet paper to a safe place to make sure won’t get wet. The housekeeping is doing a good job, the room is clean. To be fair, you only pay US$20 for a night, you cannot expect anything, but those are the things for the improvement.
真實旅客
於 2020 年 2 月住了 3 晚
8/10 不錯
HYUN SEOK
2019年10月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
만족합니다
HYUN SEOK
於 2019 年 10 月住了 10 晚
8/10 不錯
真實旅客
2019年9月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 9 月住了 5 晚
6/10 一般
Jane
家人同遊
2019年9月10日
방 시설이 낡았어요. 하지만 가격이 싼 만큼 감수할 부분이라고 생각해요. 방크기는 엄청 넓어요.
Jane
於 2018 年 8 月住了 1 晚
6/10 一般
Cyndi
家人同遊
2019年9月10日
방은 넓고 침대도커서 좋았는데 전체적으로 낡았어요. 그리고 벌레 나온다른소리 있었는데 전 못봤어요.
Dear Valued Customer,
Warmest Greetings from Song Cong hotel Da Nang !
Thank you so much for your stay and your kind comments for us !
So great to hear that you loved and enjoyed our hotel. Your kind compliment has been shared to entire team to motivate them in keeping up the good works and strive harder for customer's satisfaction.
Once again, thank you so much and we are looking forward to welcoming you back soon and making your next stay even more enjoyable!
Best regards,
10/10 優異
Van Lu
2019年5月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Van Lu
於 2019 年 5 月住了 4 晚
Viet Tran (Sales OTA Manager) 於 2019年5月23日的回應
Dear Valued Customer, Warmest Greetings from Song Cong hotel Da Nang ! Thank you so much for your stay and your kind comments for us ! So great to hear that you loved and enjoyed our hotel. Your kind compliment has been shared to entire team to motivate them in keeping up the good works and strive harder for customer's satisfaction. Once again, thank you so much and we are looking forward to welcoming you back soon and making your next stay even more enjoyable! Best regards,
8/10 不錯
Ngu
2019年4月1日
讚好:整潔度、職員與服務和客房舒適度
Overall okay. Near the beach but a bit far away from town for walking distance.
Ngu
於 2019 年 3 月住了 3 晚
Vu Xuan Hoang (Guest Relations Manager) 於 2019年4月2日的回應
Dear Valued Customer,
Warmest Greetings from Song Cong hotel Da Nang !
Thank you so much for your stay and your kind comments for us !
So great to hear that you loved and enjoyed our hotel. Your kind compliment has been shared to entire team to motivate them in keeping up the good works and strive harder for customer's satisfaction.
Once again, thank you so much and we are looking forward to welcoming you back soon and making your next stay even more enjoyable!
Best regards,
10/10 優異
Norman (Bedfordshire)
多人同遊
2019年2月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
In a great position.close to the beach. Good breakfast. And staff more than helpful. Would stay there again.
Norman
於 2019 年 1 月住了 25 晚
Song Cong Hotel Da Nang 於 2019年3月1日的回應
Dear Valued Customer,
Warmest Greetings from Song Cong hotel Da Nang !
Thank you so much for your stay and your kind comments for us !
So great to hear that you loved and enjoyed our hotel. Your kind compliment has been shared to entire team to motivate them in keeping up the good works and strive harder for customer's satisfaction.
Once again, thank you so much and we are looking forward to welcoming you back soon and making your next stay even more enjoyable!
Best regards,
Hoang Vu (Guest Relations Manager)
10/10 優異
真實旅客
2019年2月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked the distance to beach and amenities Fabulous position.staff were fantastic. Would stay at this hotel again
真實旅客
於 2019 年 1 月住了 25 晚
Vu Xuan Hoang (Guest Relation Manager) 於 2019年4月1日的回應
Dear Valued Customer,
Thank you for choosing Song Cong Hotel as a destination for your holiday and taking your time for valuable feedback here.
So great to receive your sweet words for us here. We sincerely appreciate your kind compliment on our through insight hotel service which is very useful for upcoming traveller. Your feedback is also one of the biggest motivations for our staff to continue their devotions on working well.
Once again, thank you for your stay and we do hope to welcome you back soon for another vacation in a near future.
Wish you all the best !
Best regard,
10/10 優異
真實旅客
2019年2月24日
真實旅客
於 2019 年 1 月住了 25 晚
Vu Xuan Hoang (Guest Relation Manager) 於 2019年4月2日的回應
Dear Valued Customer,
Thank you for choosing Song Cong Hotel as a destination for your holiday and taking your time for valuable feedback here.
So great to receive your sweet words for us here. We sincerely appreciate your kind compliment on our through insight hotel service which is very useful for upcoming traveller. Your feedback is also one of the biggest motivations for our staff to continue their devotions on working well.
Once again, thank you for your stay and we do hope to welcome you back soon for another vacation in a near future.
Wish you all the best !
Best regard,
10/10 優異
JaeHo
2019年2月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel!
Nearby Mikhe beach, it will be really nice if you choose here! Also there workers are so kind and they would give you some helps for you :)))
JaeHo
於 2019 年 2 月住了 2 晚
Song Cong Hotel Da Nang 於 2019年2月12日的回應
Dear JaeHo,
Thank you for choosing Song Cong Hotel as a destination for your holiday and taking your time for valuable feedback here.
So great to receive your sweet words for us here. We sincerely appreciate your kind compliment on our through insight hotel service which is very useful for upcoming traveller. Your feedback is also one of the biggest motivations for our staff to continue their devotions on working well.
Once again, thank you for your stay and we do hope to welcome you back soon for another vacation in a near future.
Wish you all the best !
Best regard,
Hoang Vu (Guest Relation Manager)
10/10 優異
Donghyun
2019年2月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Donghyun
於 2019 年 1 月住了 2 晚
Song Cong Hotel Da Nang 於 2019年2月12日的回應
Dear Valued Customer,
Warmest Greetings from Song Cong hotel Da Nang !
Thank you so much for your stay and your kind comments for us !
So great to hear that you loved and enjoyed our hotel. Your kind compliment has been shared to entire team to motivate them in keeping up the good works and strive harder for customer's satisfaction.
Once again, thank you so much and we are looking forward to welcoming you back soon and making your next stay even more enjoyable!
Best regards,
Hoang Vu (Guest Relations Manager)