Dear Mr/Mrs CHIAHAN Warmest greetings from Tabino Hotel da nang Thank you for your recent stay at Tabino Hotel da nang and providing us with your valuable feedback. We are happy to know that you had an enjoyable stay with us. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Tabino Hotel da nang Best regards, General Manager

Dear Mrs. Su Chin, Thank you for your review. It's our great pleasure to know that you enjoyed your stay with us. Once again, thank you for choosing our hotel for your stay. We are looking forward to welcome you back. Have a nice day! Tabino Hotel Team

您好 感谢您抽点时间来给 Tabino Danang 酒店发送您的反馈。 您对免费巴土服务和酒店友好热情的工作人员感到满意，我们很高兴。这是我们酒 店吸引游客的两个优点。 除了前往市中心和会安古镇的免费巴士服务外，酒店还提供免费自行车租赁服务。 接待处24小时开放，随时准备回答问题，并为游客提供有吸引力的地方。 我们希望您下次再岘港的旅行继续选择Tabino酒店。 谢谢

Dear Valued Guest, Let me please express my thanks for your stay. We are glad that you enjoyed your stay with us and satisfied with our service. Thank you so much and do hope to welcome you back with us again soon. Thank you and Best regards,

Dear Sir/Madam, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the kindness of staff. We are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely,

您好， 感谢您在旅游假期选择我们的酒店。 由于天气原因，最近下大雨而且天气很冷，空气的湿度很高所以房间比较湿气。房 间不像您预期我们很遗憾。我们愿帮您换另外房间，请马上联系前台以解决。 祝您旅行快乐。 谢谢

您好 感谢您选择The Blossom City Hotel并给我们发送了评论

您好 感谢您选择The Blossom City 并抽点时间为我们发送评论。 您对酒店的服务有些不满意，我们很遗憾。实际上，酒店客房与照片相同，特别浴 室设备配备了日本现代设备。酒店的早餐收到很多客户的赞美但是不合适您的口味 ，很遗憾。酒店地点虽不靠近市中心但我们免费提供单程班车。意外的事情假如醉 汉骚扰我们无法控制。但那事故很少见的。期待那件事情不会让您的旅行留下了太 大的影响。 谢谢

Dear Guest, Thank you for choosing The Blossom City Hotel. We are glad that you enjoyed your stay with us and satisfied with our service. We really hope to see you again at our hotel in your next trip to Da Nang. Best Regards,

您好 感谢您抽点时间来给The Blossom City发反馈。 我们很高兴您对巴土车服务，11楼餐厅的早餐以及酒店细心的工作人员感到满意。 当您房间有点问题时，您可以联系前台我们将尽量解决。希望这些点不会影响到您的旅行。 我们希望下次的旅行您还是选择 The Blossom City. 谢谢

您好 感谢你选择The Blossom City Hotel。

您好 感谢您在假期中选择 The Blossom City 收到您对工作人员的友好与洁净的房间我们很高兴。将来，我们将改善与更新设施，给客户带来 更好的服务。 虽然酒店的位置不在城市中心但也不太远，酒店附近有一些餐厅，咖啡店或者mini超市。如果想 到购物店，游乐场所。。我们有免费大巴车，帮助客户节省一些费用。 关于酒店带来的有用，希望您有一个有趣的旅行。 再见 谢谢

您好 感谢您抽点时间向我们发送反馈意见 我们欢迎您回来The Blossom City Hotel。 下次你记得预订 Deluxe River View 房型吧。这是酒店最美丽房型，直接看到韩江景色。 您可以使用前往会安的免费双程班车，前往城市景点的免费单程班车。还可以在The Blossom Resort度假村免费享受ONSEN洗浴。 我们很荣幸地接待您。 谢谢

您好 感谢您选择The Blossom City Hotel 我们很高兴您对员工的友善以及房间的清洁感到满意。希望下次您将继续选择The Blossom City Hotel并体验更多有趣的事情 谢谢

您好 感谢您选择The Blossom City 并花时间给我么 写评论。 按你而说，我们房间的设计采用日式风格，简约而现代。特别是我们非常重视浴室设计必须大而且配备现代的设备。 但是您的睡眠会受到噪音的影响我们很遗憾。我们会注意升级酒店的隔音系统。 谢谢。

Thanks for staying with us. We appreciate your feedback!

您好 感谢您选择The Blossom City Hotel并给我们发送了评论 对于隔音的问题让你感到难受，我们很遗憾，如果不好我们会检查与改进。 目前，酒店的电视有很多外国频道，包括中文频道，可能是时差所以您没有遵循广播节目的时间表。 我们也承认酒店的台阶有点高但是客人可以从地下车库搭乘电梯，我们的门卫总是愿意帮助客人上楼。 希望将来我们可以接待您，让您更满意 谢谢

Shuk Ho, 你好 感谢第一次来岘港旅游你对我们的酒店感到美丽的印象。 我们非常感谢你对员工的友善，房间的舒适和卫生等各方面的满意。按你来说，我们的11楼餐厅晚上有免费提供河粉而早餐的自助餐也很丰富，每天都有变化。 另外，我们也很遗憾你的房间的淋浴器漏水。我们的技术部门马上检查并修复。希望你对此不要太失望。 希望下次你来岘港再有机会接待你 谢谢

Hi Hon Ning, Thank you so much for giving us positive feedback. We are happy to hear that you appreciate our hotel like that. It is good that you were satisfied with the clean spacious room and breakfast buffet. Our location is not really perfect for all. Of course, there are supermarket, shopping center, coffee shops and some restaurants just in 800 metre distance, but maybe there are not many local restaurants or local pubs around this area to hang out in there. However, taxi and Grab cars are available almost the time for you to rent or you can book our free city shuttle bus to go around the city centre. We look forward to meeting you again at The Blossom City Hotel. Best Regards,

感谢您选择The Blossom City Hotel，并抽点时间向我们发送反馈。 按您而言，Deluxe River View 是我们最美丽的房间，房间很大，可以直接看到汉江特别是可以看到美丽的城市夜景。 其实，离酒店大概50米有一家迷你超市（Vinmart+）营业时间为上午8:00至晚上10:00。您可以在那里买很多东西，另外您可以往前Vincom Plaza离酒店800米而已,享受购物的天堂 酒店周围有几家饭店，咖啡店和水疗中心。当然这些并不总是很拥挤。或者如果您愿意，您可以去大桥对面的中英街道尝试当地彩色与越南美食。 若有需要我们的前台可以帮您还钱，当然当我们提供汇率时，客人可以在酒店换或者到银行，等 希望在下一次的行程，我们欢迎接待您 谢谢

Chien-Chieh， 您好 感謝您選擇 The Blossom City 酒店並對這裡的一切感到滿意。 感謝您對我們的人員態度與附加服務感到滿意: 免費接機或者送機對於住兩晚以上的客戶（按房型或者預訂時間），每天免費的前往會安班車。 您喜歡的晚上免費河粉和度假村的ONSEN溫泉浴場，我們很開心。其實河粉是一噸便餐，如果有感覺不飽的話您可以再訂其他菜。我們的11樓餐廳的食物相當不錯，酒吧的飲料也非常好，更重要的是一邊享受峴港夜景一邊吃飯也很棒的。 希望在下一次的行程，我們歡迎接待您

Dear jacky, Thank you for choosing The Blossom City Hotel and for giving us a perfect rating. We always look forward to welcoming you back to Danang and our hotel soon. Best Regards,

Dear Man sing, Thank you for choosing The Blossom City Hotel and for taking time to review your stay with us. It is good when you were satisfied with many services at our hotel. We are sorry about temperature of hot water that could make you feel annoyed. We are certainly checking this issue and improving it immediately. Look forward to welcoming you back to Danang and our hotel. Sincerely,

Dear Miranda, Thank you for choosing The Blossom City Hotel and for your positive reviews. We are glad to hear that you were satisfied with our helpful and friendly staff, nice river view, free 1 way shuttle service in the city centre and other free services. As you mentioned, our hotel is quite close to Vincom shopping mall, supermarket, some eating places and coffee shops. We always hope to have you here again. See you! Kind Regards,

Dear Guest, Thank you for choosing The Blossom City Hotel and for giving us a perfect rating. We are happy to hear that you are satisfied with our clean room, restaurant with great view and foot massage. We are sorry that you found our breakfast not rich enough. We are trying to improve it with more options of fresh tasty food. Hope you can feel an upgraded breakfast in your next stay. We always look forward to welcoming you back to Da Nang and our hotel. Best Regards,

Dear Nicola, Thank you for choosing to stay with us and for taking time to review. We are happy that you are satisfied with our location, clean and spacious room, breakfast buffet and free Phở in the evening. We understand that we need to improve more in our service to meet your expectations. We always look forward to welcoming you back to Da Nang and our hotel. As you know, the firework festival will be held in Da Nang from the end of April to the end of June 2018. We hope to have you here then. Kind Regards,

Dear Olivia, Thank you for choosing The Blossom City Hotel and giving us a perfect rating. We are delighted that you enjoyed your stay with us. It is good that you liked our free unlimited foot massage, free shuttle bus to destinations in the city and to Hoi An. The room is spacious and comfortable, right? It is great when you can have stunning river view from the room and restaurant as well. Thank you for your good words of Ly Ly and her collegues. Our staff always try their best to meet guests' needs and expectations. We always look forward to welcoming you back to Da Nang and our hotel. Firework festivals will be hold in Da Nang in the period from the end of April to the June. We hope to have you here in these special days. See you soon! Best,

您好 Choi ning， 感谢您在众多酒店中选择The Blossom City Hotel。 本酒店是一家日本公司的酒店，所以不只是卫生间的座便器，房间里的设施基本是按照日本的风格进行装修的。这在其他国家的酒店，应该是很罕见的。您能喜欢我们感到非常的欣慰。 门锁的问题我们感到非常的抱歉，对于给您带来的不便我们深表遗憾。感谢您给与的宝贵意见以及意见，我们以及时进行修理。希望您下次到来时不会给您带来任何遗憾。 本酒店全体员工期待您的下次光临。再次感谢您。 支配人Hoang

Dear YEE MAN HENRY, Thank you for choosing The Blossom City Hotel and for your positive comments. We are happy that you are satisfied with our spacious and comfortable room. It had to be better with the nice view from Deluxe Double Riverview Room. We are sorry that you found our breakfast not rich, but we are trying to offer a wider selection of choices for our guests. Regarding water pressure, we are certainly checking and repairing it. We are so sorry if stairs leading to main lobby may seems a little bit dangerous for you as well as some guests (especially guests with weak/broken legs or patients). We are considering to add handrail for guests to feel safer when moving. Once again, thank you a lot for enjoying your stay here at our hotel. We look forward to seeing you at our hotel in the near future. Best Regards,

Dear Yung Hing, Thank you for choosing The Blossom City Hotel and giving us a perfect rating. We are happy that you enjoyed your stay with us. Also, thank you for the kind words regarding our room quality, furniture & facilities, free shuttle service and free Phở after dinner as well as other special offers outside the hotel. Regarding your comment on our breakfast buffet, we do try to offer a wide selection of choices for our guests. We are sorry that you found soundproof not good enough. Thank you for bringing this issue to our attention. The comfort and relaxation of our guests is always our top priority. We really try to improve soundproof in order to ensure guests' sleep and rest. Thank you again for sharing your experience with other travelers about motorbike rental. We are glad to hear that we will be your top choice when you visit Da Nang again. We look forward to welcoming you back soon. Kind Regards,

Dear Victor, Thank you for choosing The Blossom City Hotel and giving us feedback. We are happy that you are satisfied with well designed and comfortable room as well as food at restaurant on the 11th floor with great view. There might be something that made you feel unsatisfied, please understand and give us further advices. We are working hard on improving our quality and services. We want you to know we always welcome you back to The Blossom City Hotel. Best Regards,

Dear Shirley, Thank you for choosing The Blossom City Hotel and giving us feedback. We are happy that you are satisfied with our free services such as Phở, ONSEN and shuttle bus for airport pickup and tour. It is great that you also feel good about our staffs as well as restaurant on the high floor with amazing view. We look forward to meeting you again. Best Regards,

Dear Ginny, Thank you for choosing The Blossom City Hotel and giving us feedback. We are happy that you are satisfied with our hotel, especially our meals. If there is anything we could not do for you, please kindly understand. We look forward to meeting you again. Kind Regards,

您好 非常感谢您的回复。代表酒店的管理及人员全体祝您幸运。下次，很高兴在 blossom city 酒店再见面您。

李小俊CHON KEONG，您好 非常感谢您的回复。代表酒店的管理及人员全体祝您幸运。下次，很高兴在 blossom city 酒店再见面您。

Dear Guest, We appreciate your feedback about the recent stay with us. We are glad to know that you totally enjoyed from our staff. This is a big award to our dedication and our efforts. We hope that we will have an opportunity to welcome you back to The Blossom City Hotel in the near future. Warmest Regards, Minh Truong Sale Manager.

Dear Loretta, We appreciate your feedback about the recent stay with us. We are glad to know that you totally enjoyed from our staff. This is a big award to our dedication and our efforts. We hope that we will have an opportunity to welcome you back to The Blossom City Hotel in the near future. Warmest Regards, Minh Truong Sale Manager

Dear YU LIM, Many thanks for taking the time to share your fantastic review. We are very happy to hear that you had a pleasant stay, and enjoyed all aspects of your experience with us. Your glorious words have motivated us to keep providing guests with the best possible service. Thank you once again, and we hope that you will be back to The Blossom City Hotel in the near future. Sincerely yours, Ms.Minh

Dear Chia Hui, Thank you very much for your kind review and for giving us a perfect rating. We are thrilled to know that we were able to satisfy you with the excellent service from our team. We hope that we will have an opportunity to welcome you back to The Blossom City Hotel in the near future. Best regards,

Dear Yueh, Thank you for your lovely review about your stay at The Blossom City. We are thrilled to know that you enjoyed your stay and liked the services. We hope that we will have an opportunity to welcome you back to The Blossom City Hotel in the near future. Warmest Regards, Minh Truong Sale Manager

Dear Justin, Thank you for choosing to stay with us and for taking the time to post a review of your visit. It is so pleasing to hear that you had such an awesome experience and hold our hotel and staff in such high regards. We hope that we will have an opportunity to welcome you back to The Blossom City Hotel in the near future. Warmest Regards, Minh Truong Sale Manager

Dear Guest, Thank you very much for your kind review and for giving us a perfect rating. It is so pleasing to hear that you had such an awesome experience and hold our hotel and staff in such high regards. All your kind words are great to hear and it gives me great pleasure that you enjoyed every aspect of your experience, from the room itself to the friendly and approachable service. I will be sure to pass your comments on to LyLy, Ha and our team. As I know delivering a bespoke service is what they work hard to achieve for each and every guest. Thank you once again for your lovely review. We look forward to welcoming you back again on your next stay. Best regards, The Blossom City hotel.

Dear Fifi, Thank you very much for your kind review and for giving us a perfect rating. It is so pleasing to hear that you had such an awesome experience and hold our hotel and staff in such high regards. All your kind words are great to hear and it gives me great pleasure that you enjoyed every aspect of your experience, from the room itself to the friendly and approachable service. Thank you once again for your lovely review. We look forward to welcoming you back again on your next stay. Best regards, The Blossom City hotel.

WING FUNG，您好 非常感谢您的回复。代表酒店的管理及人员全体祝您幸运。下次，很高兴在 blossom city 酒店再见面您。 阿明

Dear Guest, Thank you for choosing to stay with us and for taking the time to post a review of your visit. It is so pleasing to hear that you had such an awesome experience and hold our hotel and staff in such high regards. We hope that we will have an opportunity to welcome you back to The Blossom City Hotel in the near future. Warmest Regards, Minh Truong Sale Manager

Dear Tony, Many thanks for taking the time to share your fantastic review. We are very happy to hear that you had a pleasant stay, and enjoyed all aspects of your experience with us. Your glorious words have motivated us to keep providing guests with the best possible service. Thank you.

Dear guest, Thank you for your excellent review and your kind comments regarding the levels of service recieved from the staff. I will ensure that these are passed on to all the staff, especially front desk. I look forward to welcoming you back in the future. Best Regards. Ms.Minh - Sale Manager

Dear Guest, Thank you very much for your kind review and for giving us a perfect rating. We are thrilled to know that we were able to satisfy you with the excellent service from our team. We hope that we will have an opportunity to welcome you back to The Blossom City Hotel in the near future. Best regards,

Dear May, Thank you very much for your kind review and for giving us a perfect rating. We are thrilled to know that we were able to satisfy you with the excellent service from our team. Meeting and exceeding guests' expectation are always our top priorities. We hope that we will have an opportunity to welcome you back to The Blossom City Hotel in the near future. Best regards,