very nice service and living space
this is the second time live at Homewood Grapevine
it is only choice to live at Homewood if next time been to TX Grapevine.
thanks a lot
CHING HSUN
10/10 優異
Jimmy
親子同遊
2024年6月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were very friendly and helpful.
Jimmy
於 2024 年 6 月住了 2 晚
4/10 欠佳
Brian
2024年6月4日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Got off The elevator going to my room carpet was dirty. You can see scraps of whatever on the floor hasn’t been vacuumed. Got to my room. It was 60° turned it up to 67 and you can smell smoke like someone’s been smoking in the room. The lights in the bedroom, do not work, there are dents all over the refrigerator door. There’s some kind of crap in the drain in the shower. The Internet does not work. Call the front desk no answer.
Brian
於 2024 年 6 月住了 1 晚
6/10 一般
Douglas
2024年5月30日
Ran out of bread for a week, for breakfast.
No outlook for room
Douglas
於 2024 年 5 月住了 19 晚
8/10 不錯
John
2024年5月28日
讚好:整潔度、職員與服務和住宿狀況
John
於 2024 年 5 月住了 2 晚
4/10 欠佳
Jessica
家人同遊, 親子同遊
2024年5月27日
不滿:整潔度、職員與服務和住宿狀況
The staff was very lazy. We checked in at 4pm the lady upfront said our room still was not ready and then when she did give us our room there was four bags of trash sitting right in front of our room door. Pool was down. The whole staff just sat around and if anyone asked them anything they’d sigh and roll their eyes. Pool was down too which was a bummer. The room was roomy but beds weren’t comfy. It worked for the weekend, great location and easy travel to everything. Willl probably not stay here again.
Jessica
於 2024 年 5 月住了 1 晚
2/10 很差
Jeff
2024年5月26日
不滿:整潔度和住宿狀況
Upon arriving the hotel was flooded in rooms and the pool was closed for spring cleaning. The room I was booked and given keys for turned out to have someone already checked into the room