The check-in process went smooth minus the fact that I received 4 texts/emails about not using Bluetooth speakers or the neighbors will call the police. I thought it was odd that the reminders kept coming and it was definitely annoying but whatever. I had to contact the hosts because we couldn’t find enough towels and then there was no dishwasher detergent. Responses were quick from them. I wouldn’t say the house was super clean but it was ok. The outdoor pool area and yard area were unkept with firewood in messy piles, lots of hornets, etc. The pool was clean and the water was nice. One of the tub/shower handles was loose (the set screw came out) so that didn’t work the last day. The AC worked well on the main level but it was super hot upstairs. We left the house in good condition, took out the trash, started a load of laundry before checking out.
So here’s the scam part: it said I would get my security deposit back in two weeks. I thought that seemed odd to have to wait a whole two weeks. So two weeks came and went and no refund. I contacted the host who told me it would be posted in 2-3 days. When it posted, it was a partial refund with no explanation. I sent yet another message to the host who told me they withheld part of the deposit for damage. I asked what damage and was sent a photo of a pillow with a very old, yellowed water stain which was not anything we did or even saw while we were there. Clearly they are lying. Avoid this place.