Water came in room from storm had to go to front desk for towels to get water up and the wet towels was in room for two days after I told front desk I would be gone most of the day so maintenance can come and fix the problem and clean up the towels and no one came. Told the front desk again nothing happened. I was at hotel for six days. Customer service is awful. They smile and say okay but nothing got taken care of. Customer service is why I will not be back.
Shabrena L
於 2024 年 5 月住了 5 晚
4/10 欠佳
LaPatients
親子同遊
2024年5月29日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Stayed here because electricity was out during storm. Property was renovating, in which they happened to put me on the floor where the saw dust, dirt and boards were laid out in the hallways. Comforter was dirty. Makeup stains and dirt spots. Floors were not mopped, shower was dirty, dog hairs were every where (I don’t have a pet). I did not enjoy my stay at all! Spent most of my time cleaning and sanitizing than I did relaxing. 1 star for sure!
LaPatients
於 2024 年 5 月住了 1 晚
10/10 優異
Diane
寵物同遊, 商務旅客
2024年5月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I am confused as to why this property is not rated higher. It is clean and the staff are friendly and professional. This property is undergoing renovation this the parking lot was a little bit of a challenge to navigate. I would recommend this property to anyone wanting accommodation a near the Dallas Cowboy or Texas Ranger stadiums or near 6 flags.
Diane
於 2024 年 5 月住了 2 晚
4/10 欠佳
Maddy
伴侶同遊
2024年5月12日
讚好:職員與服務
不滿:整潔度和住宿狀況
Room had stained sheets musty carpet, a headboard with holes in it, the door looked damaged as if broken into. The staff was kind and good at their job
Maddy
於 2024 年 5 月住了 2 晚
8/10 不錯
Ruby
親子同遊
2024年4月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was great stay was great only thing , breakfast was missing the biscuits, sausage , scramble eggs , only what was offered was cereal, waffle juice coffee, juice, apples and yogurt
Ruby
於 2024 年 4 月住了 1 晚
8/10 不錯
Lydia
家人同遊, 寵物同遊
2024年4月15日
讚好:整潔度、職員與服務和設施服務
Everything was nice. Only issue was the shower door leaked all the water to floor and out into room. A few towels helped a bit but other than that everything was great.
Lydia
於 2024 年 4 月住了 2 晚
10/10 優異
Andres
2024年4月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Sleep in located at Magic Mountain Six Flags was great!
Andres
於 2024 年 4 月住了 3 晚
4/10 欠佳
Patrick
2024年4月5日
Patrick
於 2024 年 3 月住了 3 晚
2/10 很差
Cheryl
伴侶同遊
2024年3月31日
Mold on the bathroom ceiling. Bedspread was stained. Blanket was stained. Floor was filthy and sticky to walk on. Room smelled like old smoke. Wall in bathroom had something that looked like crap on it. Carpet wasn’t vacuumed. Window dirty with what looked like “nose” prints. Won’t be staying there again.