住宿正面 (夜晚)
查看供應

提蘭卡錫吉里耶度假村的評價

5 out of 5
提蘭卡錫吉里耶度假村
#51, Gadawalayaya, Moragollawa, Dambulla

評價

7.8

不錯

10 分評分，優異；72 則評價中有 33 則" "
8 分評分，不錯；72 則評價中有 16 則" "
6 分評分，一般；72 則評價中有 10 則" "
4 分評分，欠佳；72 則評價中有 3 則" "
2 分評分，很差；72 則評價中有 10 則" "

7.8/10 

整潔度

8.0/10 

職員與服務

7.8/10 

設施服務

7.8/10 

住宿狀況

6.8/10 

環保程度

評價

6/10 一般

真實旅客

不滿：整潔度

2/10 很差

Sunitha

家人同遊, 親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Very expensive stay for not much facilities. Staff barely able to understand requests. No timely answers for queries before we arrived at the property. Staff do not go out of the way to make your experience pleasant at all. Breakfast was below average. For the expensive pricing, you would expect a better spread, but no. Cleanliness of property is also below average when you compare with similar properties in the price range.
於 2024 年 3 月住了 2 晚

8/10 不錯

Christian

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ottimo relax
Bella struttura con charme , personale gentile e ottimo il giardino
於 2024 年 1 月住了 1 晚

10/10 優異

Rasangika

家人同遊
讚好：整潔度、職員與服務和設施服務
於 2023 年 12 月住了 1 晚

10/10 優異

Samer

於 2023 年 4 月住了 1 晚

8/10 不錯

Oscar

讚好：整潔度、職員與服務和客房舒適度
Buen hotel en la zona
Calidad precio esta muy bien, si bien es cierto que algo mas de mantenimiento no le vendría mal en general esta muy bien por el precio que pagamos. Desayuno rico, la comida el la carta ok, si volvería aqui
於 2022 年 8 月住了 1 晚
Shane 於 2022年10月2日的回應
Dear Oscar,Thank You for choosing your stay with us. Hope you enjoyed your stay with us and thank you for for the review and comments that you mentioned. Hope you had a safe journey back home. Hope to see you again.BR-SHANE

8/10 不錯

Miroslav

於 2022 年 3 月住了 2 晚
SHANE 於 2022年4月16日的回應
Dear Miroslav, Thank you for choosing your stay with us and for your comments. Hope to see you again. BR-SHANE

10/10 優異

Ramanathan Iyer

於 2022 年 3 月住了 1 晚
SHANE 於 2022年4月16日的回應
Dear Miroslav, Thank you for choosing your stay with us and for your comments. Hope to see you again. BR-SHANE

2/10 很差

Kandiah

於 2022 年 3 月住了 3 晚
SHANE 於 2022年4月16日的回應
Dear Kandiah, Thank you for choosing your stay with us and for your comments. Hope to see you again. BR-SHANE

8/10 不錯

Kim

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2022 年 2 月住了 3 晚
SHANE 於 2022年4月16日的回應
Dear Kim, Thank you for choosing your stay with us and for your comments. Hope to see you again. BR-SHANE

6/10 一般

Azim (buckhurst hill)

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
不滿：整潔度
Lovely property with very friendly and attentive staff. Issues with cleanliness - dirty towels in room and no hand / face towels, with COVID measures - barely any mask wearers in buffet dining with no hand sanitisation in sight despite shared use of serving spoons, with no enforcement or basic measures in place. Also had photos of jacuzzi bathtub in photos but no jacuzzi in the room - there was a switch in the bathroom that was labelled Jacuzzi but did nothing.
於 2022 年 1 月住了 1 晚
SHANE 於 2022年1月9日的回應
Dear Azim, Thank you for choosing your stay with us and taking a moment for highlighting the property we ensure will look into it and act accordingly. Hope to see you again. BR-SHANE

6/10 一般

Anna

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Okropny hotel z ładnym basenem
Hotel ratował tylko piękny ale stary i zimny basen wśód pół ryżowych. Bałagan i brud. Kelnerzy w brudnych ubraniach. Śniadanie okropne. Nie było co zjeść. Soki lały się po podłodze a jajka walały pod nogami. Management tylko czekał na godzinę 9 am by zasiąść do stołu. Brud na restauracji. Ceny bardzo wysokie.
於 2021 年 12 月住了 2 晚
SHANE 於 2022年1月1日的回應
Dear Valued Guest, Thank you for choosing your stay with us. And thank you for your valuable comments. Sorry for the inconvenience that this may cause you. We ensure to look into these issues and correct them. Again Thank you for your valued comments. BR-SHANE

10/10 優異

kanika

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice property. Rooms were spacious and had an amazing view. The staff was very nice
於 2021 年 12 月住了 2 晚
Shane 於 2021年12月31日的回應
Dear Kanika, Thank you for choosing your stay with us. Hope you enjoyed your stay hope to see you again. BR-SHANE

8/10 不錯

Eddie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice pool.Great 3 course dinner.and good waiter. Room nice and clean. Breakfast can be improved. Good stay.
於 2021 年 12 月住了 1 晚
SHANE 於 2021年12月31日的回應
Dear Eddie, Thank you for choosing your stay with us. And hope you had a nice stay with us. Hope to see you again.

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 1 晚
Vishva Ajith 於 2020年3月12日的回應
Dear Guest, We apologize for the inconvenience caused during your stay and we will definitely consider your suggestions.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度
Wunderbares Hotel!! Sehr aufmerksames, freundliches Personal, schöner Pool und sehr sehr leckeres Frühstück...... Ich wäre gerne länger geblieben
於 2020 年 2 月住了 1 晚
Vishva Ajith 於 2020年3月5日的回應
Dear Guest, Thank you very much for your wonderful comments.

10/10 優異

Lena (Switzerland )

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed one night at the Sigiriana Resort by Thilanka and had a wonderful time. The staff was very friendly, we ate dinner and breakfast which was delicious and they even organised us a driver to Kandy. The pool area looks beautiful!
於 2020 年 2 月住了 1 晚
Vishva Ajith 於 2020年3月5日的回應
Dear Lena, Many thanks for your wonderful comments about your stay with us and we are hoping to see yo soon in near future for even better service.

6/10 一般

真實旅客

家人同遊
Fint sted, trænger til en kærlig hånd hist og pist
Det er et fint sted med en masse potentiale, men lidt slidt i kanterne, så det vil gøre en forskel, hvis der blev fikset lidt hist og pist. Fx madrasserne på solsengene, forvaskede håndklæder, pletter på sengetæppe, hul i terassestolene...
於 2020 年 2 月住了 2 晚
SHANE 於 2020年2月29日的回應
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfekt; vom Zimmer über Pool zum Restaurant / Büffet. Hat auch alles seinen Preis...
於 2020 年 2 月住了 2 晚
Vishva Ajith 於 2020年2月24日的回應
Than You Very much for your wonderful comments.

10/10 優異

Daniel

於 2020 年 2 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Modern hotel with great pool and gardens.
Lovely, modern design hotel with great pool and gardens. Good selection of food in the restaurant although we have had better on our trip. Villa room was comfortable although the sofa certainly needed replacing. About 10 mins tuk tuk ride from main attractions.
於 2020 年 2 月住了 2 晚
Shane 於 2020年2月9日的回應
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

10/10 優異

Alex (San Francisco, CA)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The resort itself is gorgeous, the pool is lovely, the food was pretty decent, and the staff were friendly and super helpful! They helped us organize a safari nearby, a tuktuk to Lion's Rock (Sigiriya), and a taxi back to Colombo. Would definitely recommend and would love to come back myself!
於 2020 年 1 月住了 2 晚
Shane 於 2020年1月15日的回應
Dear Alex, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff couldn't be more helpful and fabulous buffet.
於 2019 年 12 月住了 2 晚
Shane 於 2020年1月8日的回應
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

8/10 不錯

KARIM

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 2 晚
Shane 於 2020年1月8日的回應
Dear Akrim, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

8/10 不錯

YUKA

讚好：職員與服務、住宿狀況和客房舒適度
自然に囲まれたホテル
運良く部屋がアップグレードされてて、思いがけずバスタブに浸かることができました。夕方チェックイン後、プールに入りましたが、建物の影でプールに日差しが当たらず少し肌寒かったのは、残念でしたが、レストランのスタッフは、皆さんフレンドリーで総合的には、いいホテルだと思いました。食事も美味しし、2階にあるので、景色がいい。
於 2020 年 1 月住了 1 晚
Vishva Ajith 於 2020年1月27日的回應
Dear Yuka, Many thanks for your wonderful comments.

8/10 不錯

Cecilia

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
Vishva Ajith 於 2020年1月27日的回應
Many thanks for rating us 8/10.

10/10 優異

Bartosz

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 3 晚
Vishva Ajith 於 2019年12月29日的回應
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards,

2/10 很差

真實旅客

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
We were lied to constantly. This hotel doesnt like Foreigners. We had 2 rats in our room going into our luggage locking for food. The front desk guy Christopher keep lying about the hotel being full and we couldnt move. The hotel was largely empty. I am going to ask you for a complete refund of the money i paid you.
於 2019 年 9 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
sfeervolle, mooie kamers, fijn zwembad, lekkere keuken (buffet)
於 2019 年 8 月住了 2 晚
Shane 於 2019年9月28日的回應
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 2 晚
Shane 於 2019年8月30日的回應
Dear Sir/Madam, Thank You for choosing your stay with us and thank you for taking a moment for the review of your stay. BR-SHANE

6/10 一般

Serge

讚好：住宿狀況和客房舒適度
不滿：職員與服務
Beautiful place but!...
Beautiful hotel in wonderful area Crazy swimming pool in the rice field Big confortable room BUT: it must have been a beautiful hotel in the past but when you look better there is big lack of reparation! Everything should need some work in the room : walls, roof, furnitures, fridge out of order.... And the service is really under the level of the hotel: only one little bottle provide the first day, second day no tower in the bathroom; I asked 4 times an adaptator for plug electricity (because they have ONLY locals ones in the room) and finally I had to go in town and buy one! But honestly for the price I paid it was still a good stay
於 2019 年 8 月住了 2 晚
Shane 於 2019年8月20日的回應
Dear Serge, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

10/10 優異

Edward

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent facilities
Amazing facilities and views. The pool was excellent and the gardens were beautiful. Staff were very welcoming. The location was perfect to visit the caves and Sigirya.
於 2019 年 7 月住了 1 晚
Shane 於 2019年8月20日的回應
Dear Taniya, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 6 月住了 1 晚
Shane 於 2019年7月15日的回應
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards. BR-SHANE

2/10 很差

真實旅客

於 2019 年 4 月住了 1 晚

10/10 優異

Preston

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great start to a vacation
The views were gorgeous. The location was serene. It's far enough away to have peace and quiet but near enough to popular sites to enjoy whatever type of trip you're looking for. The dinner and breakfast buffets were delicious and had a nice variety to choose from. The service was friendly and welcoming. The on-site Ayurvedic massage was heavenly, and the pool at sunset with a cocktail was an experience to remember. The room was comfortable, the wifi worked well enough, and the shower had good temperature and pressure. Overall, a terrific stay. We stayed here for one night at the start of a two-week trip around Sri Lanka, and it was the perfect way to start.
於 2019 年 4 月住了 1 晚
SHANE 於 2019年4月24日的回應
Dear Sir/Madam,, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards. BR-SHANE

6/10 一般

Laura

讚好：整潔度
不滿：職員與服務
Beautiful setting, let down by patchy service
This is a beautiful hotel set in stunning and extensive grounds. Check-in was great and our room was spacious and clean. However this hotel is let down by the restaurant. For dinner, we were told we had to use the buffet which is Rs.2200 (rather a lot for Sri Lanka). This would’ve been fine however the vegetarian options at the buffet were extremely poor. They were a cheap looking pizza under a heat lamp, pasta with pesto (student food), and some dhal. Definitely not worth it if you are vegetarian. So my boyfriend and I both ordered the same main and a couple of small sides from the a la carte. When the food came, however, the waiter only bought one main. We explained that we ordered two, and he then argued with us telling us that we only ordered one (why would we only order one main meal for two people?). Instead of bringing another meal, he went to the buffet and brought over a plate of stale bread rolls, put them down on the table and said these are free. We ended up sharing one meal. I then ordered a dessert. The dessert order was ignored even when I asked for it twice. Eventually, he came over with the dessert with melted ice cream, and told us we had to pay right then and we couldn’t put it on the room. He wouldn’t give me the total I had to work it out with pen and paper. Then he TOOK MY CARD away and came back and told me to put my PIN in but wouldn’t tell me the amount. Very dodgy. I had to complain to the manager. Also air con and fan barely worked in room. Poor.
於 2019 年 3 月住了 1 晚
Shane 於 2019年4月10日的回應
Dear Laura, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

4/10 欠佳

真實旅客

讚好：整潔度和住宿狀況
Helheten var bra, det som var mindre bra. Frukost, torr tråkig ofta slut. När vi skulle vidare ville vi ha en taxi, då kunde man bara välja på hotellets bil, först skulle vi få en van som skulle ta 10 minuter det slutat med en liten bil efter nästan en timmes väntat.
於 2019 年 3 月住了 2 晚
Shane 於 2019年3月26日的回應
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

2/10 很差

真實旅客

於 2019 年 3 月住了 3 晚

2/10 很差

真實旅客

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
No tennis court No yoga No turnsdown service No cricket Luxury taty and smelt like sewerage Food good Pool good Overpriced for money Staff tried to put us in other hotel due to overbooking which we refused. Appalling management.
於 2019 年 3 月住了 3 晚
Shane 於 2019年3月20日的回應
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

2/10 很差

真實旅客

於 2019 年 3 月住了 3 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 3 月住了 3 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Spacious, contemporary, clean, nice long pool and extensive gardens with mature trees. Helpful staff.
於 2019 年 3 月住了 2 晚
Shane 於 2019年3月11日的回應
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards. BR-SHANE

10/10 優異

ViajerosSri (España)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
El hotel está muy bien. Piscina con una vista a la naturaleza espectacular. Ubicado cerca del templo de las cuevas de Dambulla. Cerca de la roca Sigiriya. Personal muy atento y servicial. Habitación amplia. No hay ruido. Cama cómoda. Limpieza del baño regular. Bañera de hidromasaje no funciona. Insectos varios. Nevera sucia y destartalada. Desayuno abundante y variado. Cena variada de buffet.
於 2019 年 3 月住了 2 晚
Shane 於 2019年3月9日的回應
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

6/10 一般

Jane

讚好：整潔度、職員與服務和客房舒適度
Lovely extensive grounds, large rooms with comfortable beds but the bathrooms need upgrading and the buffet style meals were the only choice of food.
於 2019 年 3 月住了 1 晚
Shane 於 2019年3月9日的回應
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

10/10 優異

alan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Our stay at this hotel was wonderful . So peaceful. Beautiful room , great food . The pool was magnificent after a mornings sightseeing . Very friendly staff , special mention to Manjula who took good care of us poolside . Nothing to fault here . Excellence all round
於 2019 年 2 月住了 3 晚
Shane 於 2019年3月9日的回應
Dear Ali Hasankw Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice and quite place with beautiful garden and pool. Staff was very friendly. The best base for trips to Sigiria, Dambulla Cave Temple, Polonaruwa, Piddurangala... We had a wonderful stay.
於 2019 年 2 月住了 4 晚
Shane 於 2019年3月1日的回應
Dear Sir/Mam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards. BR-SHANE

10/10 優異

Niels Ruddy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 2 晚
Shane 於 2019年3月1日的回應
Dear Sir/Mam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards. BR-SHANE

8/10 不錯

Bryan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great base for touring
Gorgeous setting! Rooms very comfortable with good amenities. Pool and suppoundings idilic! Perfect for a base to visit we stayed 2 nights. Bed comfortable. Dinner and breakfast served as buffet which got busy and noisy. Best to sit outside to avoid the crush! Food nice but not a pleasant experience.
於 2019 年 2 月住了 2 晚
Shane 於 2019年2月13日的回應
Dear Bryan, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards. BR-SHANE

4/10 欠佳

真實旅客

不滿：整潔度
於 2019 年 1 月住了 2 晚
Shane 於 2019年2月4日的回應
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

2/10 很差

Charlie

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Ants in the bed
Swimming pool was great apart from that the whole stay was disappointing. The manager wasn’t helpful atall and we had hundreads of ants in our beding everyday. We had to have our bedding changed every night and wasn’t acceptable atall
於 2019 年 1 月住了 3 晚
Shane 於 2019年2月4日的回應
Dear Charlie, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE