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"Lovely traditional hotel. Receptionist was extremely efficient and friendly. Room was as expected, clean but a little tired in places owing to the age of the building. Lovely fluffy white towels. Breakfast Was excellent with a range to suit all dietary requirements. Would I stay here again ? Yes ! "

"Great location to Durham centre, room was super comfortable and clean. Staff were friendly and helpful."

"The room was clean but had a bit of a musty odour"

"Didn’t use the spa for anything other than breakfast but the service and food were good"

"Great stay but for a 5* hotel could pay more attention to the rooms. Dead insect on bedside table when we came in the room and the bathroom tv was not working. They did come and fix it but by the time we found out it was too late to use as we had things booked. So would advise to make sure rooms are checked over before guests arrived. Staff were lovely and attentive. Food and drinks were great. Spa was lovely."

"Rooms a bit dated but fine and comfortable. Smart TV recently installed which was good addition. Staff very helpful and approachable. Food good. Bar busy as a popular wedding venue. Third stay here and will return again. Good value and great location. "

"Very friendly and helpful staff, a nice casual not stuffy place to stay with great breakfasts . A feature room is well worth the upgrade."

"Hotel was in a great location close to main routes to Darlington and Middlesbrough. It was also close to Teeside Park which has an array of shops, a cinema and lots of eating options. The hotel was modern and clean with a good gym, check in was seamless and the staff were polite and helpful. I would definitely stay there again! "

"Very clean and welcoming"