房內夾萬、熨斗/熨衫板、免費嬰兒床、摺床/加床 (收費)

達爾文旅遊旅館酒店的評價

4 out of 5
達爾文旅遊旅館酒店
64 Cavenagh St, Darwin, NT

評價

7.8

不錯

10 分評分,優異;1002 則評價中有 286 則" "
8 分評分,不錯;1002 則評價中有 440 則" "
6 分評分,一般;1002 則評價中有 173 則" "
4 分評分,欠佳;1002 則評價中有 71 則" "
2 分評分,很差;1002 則評價中有 32 則" "

7.8/10 

整潔度

8.0/10 

職員與服務

7.8/10 

設施服務

7.2/10 

住宿狀況

7.8/10 

環保程度

評價

6/10 一般

Chin shun

不滿:整潔度、住宿狀況和客房舒適度
於 2018 年 8 月住了 1 晚
Arun Tyagi 於 2018年8月7日的回應
Dear Guest, Thanks for taking out time and review your recent stay at Travelodge Resort Darwin. We appreciate your feedback and look forward to welcome you again. Warm Regards, Arun Tyagi

8/10 不錯

Wai Hung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

Thomas

家人同遊
不滿:整潔度
Aircon didn't work. Have to pay $10 a day for parking. Gym is a waste of time, limited equipment.
於 2024 年 4 月住了 2 晚
Cilla Hotel Duty Manager. 於 2024年4月30日的回應
Hi Thomas, Thankyou for your review and for highlighting the parking fee concern. We aim to be transparent with all our fees and will review our communications to ensure clarity. We hope to welcome you back soon.

6/10 一般

Micheal

家人同遊
讚好:整潔度和職員與服務
Rooms are renovated and very nice. Outside of the property is dated and needs garden maintenance
於 2024 年 3 月住了 4 晚
Priscilla Hotel Duty Manager 於 2024年4月2日的回應
Hi Micheal,Thanks for leaving your review, its lovely to hear you enjoyed your stay here with us, we are actually currently undergoing a little garden maintenance and a fix up of the grounds.Hopefully you can check it out when you return back.Priscilla Devey Hotel duty manager.

4/10 欠佳

Karen

於 2024 年 3 月住了 1 晚
Priscilla Hotel Duty Manager 於 2024年4月18日的回應
Hi Karen,Thanks for your review!We do hope to see you back again!

10/10 優異

Karen

伴侶同遊
讚好:整潔度、職員與服務和設施服務
Clean and well appointed room. Comfortable bed and good linen. Friendly staff
於 2024 年 1 月住了 2 晚
Daniel - Assistant Hotel Manager 於 2024年1月31日的回應
Hi Karen, Thanks for the review. Great to see you found the room comfortable. Thanks for staying and we hope to welcome you back again.

4/10 欠佳

Arthethan

於 2023 年 12 月住了 3 晚
Daniel - Assistant Hotel Manager 於 2024年2月7日的回應
Hi Arthethan, Thanks for the review. Please let us know if you have any further feedback for us to improve on.

2/10 很差

Monique

商務旅客, 多人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Daniel - Assistant Hotel Manager 於 2024年1月17日的回應
Hi Monique, Thanks for the review. Please feel free to reach out and speak with me if there is anything we can discuss about your recent stay.

8/10 不錯

Pelithemba

伴侶同遊
I liked the welcome drinkd
於 2023 年 12 月住了 1 晚
Daniel - Assistant Hotel Manager 於 2024年1月9日的回應
HI Pelithemba, Thanks for the review. We're glad you enjoyed your welcome drink.

4/10 欠佳

Terrie

不滿:職員與服務和住宿狀況
No pool bar.
於 2023 年 12 月住了 1 晚
Daniel - Assistant Hotel Manager 於 2024年1月3日的回應
Hi Terrie, Thanks for the review. I'm sorry to see your overall stay wasn't enjoyable. We have had to make some changes to the F&B operation during the low season which unfortunately, has meant we had to close the pool bar. We hope to open this as soon as we are getting busy again.

10/10 優異

ESTELLE

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was good also walking distance to shops and esplanade which we came to see the new year’s fireworks event. Thank you
於 2023 年 12 月住了 3 晚
Daniel - Assistant Hotel Manager 於 2024年1月3日的回應
Hi Estelle, Thanks for the review. We hope you had a wonderful new years at the waterfront. Thanks for staying and we hope to welcome you back again.

4/10 欠佳

真實旅客

家人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Get what you pay for
Comfy bed. AC didn’t work. Carpet and floor were filthy. General odour in the room. Cheap toilet paper. Cheap room.
於 2023 年 12 月住了 1 晚
Daniel - Assistant Hotel Manager 於 2023年12月26日的回應
Hi Anonymous, Thanks for the review. I'm sorry to see that the room had some needed repairs. I will be following this up with our housekeeping and maintenance team to make sure it's up to standard. Thank for bringing to my attention.

10/10 優異

Dana

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Daniel - Assistant Hotel Manager 於 2023年12月20日的回應
Hi Dana, Thanks for the review. Wonderful to see you had an overall enjoyable stay.

6/10 一般

Peter

不滿:整潔度
Mould all in bathroom floor walls.. definitely looked a lot nicer in the photos then in real life.. aircon was super loud you could hear the unit outside all night.
於 2023 年 11 月住了 2 晚
Daniel - Assistant Hotel Manager 於 2023年11月22日的回應
Hi Peter, thanks for your feedback. I have asked the team to follow up on the above comments to make sure we are improving on this. Thank you for bringing to our attention.

8/10 不錯

Marianne

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good vslue in downtown location
Even though this property is listed as a “resort” it is conveniently located in the downtown area of Darwin, easily accessible to local bus, grocery store and other shopping as well as other sights. Our room was very clean and there was coffee and tea in the room as well as a refrigerator. The air conditioning was easy to set to a comfortable temperature and the room was spacious, including a table and chairs. There is a lovely pool on the premises, but although there are a series of steps to enter, there are no railings so I could not get in and out safely by myself, which was disappointing. The other amenity missing was an ice machine - if you want ice for drinks in your room you can only ask for a plastic cup half full of ice from the bar during their service hours. If we had the opportunity to return to Darwin we certainly would consider staying here again. Very good value.
於 2023 年 10 月住了 3 晚
Claire | Hotel Duty Manager 於 2023年11月6日的回應
Good evening Marianne, thank you for the lovely review of your stay at the Travelodge Resort Darwin. I'm glad to hear that your time at the resort was enjoyable and you were happy with your room. We are in the process of installing a handrail into the pool and hope to have this finalised soon. You are correct about the no-ice machine, but our team is always happy to assist when the Pool Bar is open. I do hope you enjoyed your time in the Top End and we do hope to see you again in the future. Kind regards,

4/10 欠佳

Morten

家人同遊
不滿:職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Claire | Hotel Duty Manager 於 2023年10月24日的回應
Good afternoon Morten, Thank you for your stay at the Travelodge Resort Darwin. I'm sorry to hear that your trip wasn't met with the expectations that you may have had. We're always willing to improve and take feedback, so if there is something you'd like to let us know, please feel to reach out. Thank you again for your stay,

8/10 不錯

Zenda

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really enjoyed the pool, plants and outdoor eating where the outdoor facilities let you enjoy what you went to the tropics for, not cooped inside concrete walls.
於 2023 年 10 月住了 5 晚
Claire | Hotel Duty Manager 於 2023年10月24日的回應
Good afternoon Zenda, thank you for your review of the Travelodge Resort Darwin! It's great to hear that you were able to enjoy the tropics. The pool area is a great little getaway for that exact reason, and certainly one of my favourite places in the hotel. I do hope you had a great holiday, and we hope to see you again in the future. Kind regards,

6/10 一般

Toni

不滿:職員與服務和住宿狀況
Nothing unique. No help with baggage handling. Poor communication regarding taxi arrangements.
於 2023 年 8 月住了 7 晚
Claire | Hotel Duty Manager 於 2023年9月9日的回應
Good evening Toni, Thank you for taking the time to leave a review regarding your experience with the Darwin Travelodge Resort. I'm sorry to hear that there may have been a miscommunication with organising a taxi to the airport. We do strongly recommend that guests departing in the early hours of the morning pre-book the day before, and earlier than their estimated time as taxi's can run slow during the peak periods of airport departures. Our hotel does not have a dedicated porter service; however, our team is happy to assist with luggage on request. We do hope that overall you had an enjoyable time in Darwin and thank you again for your feedback.

10/10 優異

Katy

於 2023 年 9 月住了 1 晚
Daniel - Assistant Hotel Manager 於 2023年9月5日的回應
Hi Katy, Thanks for the review

10/10 優異

BRIAN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good place to stay, nice pool area
2nd time here, this time in a townhouse. Good location
於 2023 年 8 月住了 5 晚
Daniel - Assistant Hotel Manager 於 2023年8月16日的回應
Hi Brian, Thanks for the review and staying at the Travelodge. We look forward to welcoming you back again.

10/10 優異

Alice

於 2023 年 7 月住了 5 晚
Claire | Hotel Duty Manager 於 2023年9月2日的回應
Hello Alice, Thank you for your review of the Travelodge Resort Darwin. It's lovely to see that you had a great experience with us at the hotel. I hope that you had an enjoyable time in the Top End, and look forward to welcoming you back next time you're in Darwin. Kind regards,

8/10 不錯

Kathryn

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
As I mentioned in my Google review. The hotel is a little dated, but clean and comfy bed. My issue was with the staff reaction when I raised two small issues spoilt my impression of the hotel!
於 2023 年 7 月住了 2 晚
Claire | Hotel Duty Manager 於 2023年8月5日的回應
Hello Kathryn, thank you once again for your review of the Travelodge Hotel. As mentioned in my previous responses, I will ensure that I follow up with the relevant teams about your experiences and concerns. We take feedback from guests seriously and are absolutely willing to action and improve on this where possible. I do hope that you had a great time in Darwin overall and are able to make it back to the Top End again in the future. Kind regards,

8/10 不錯

Mary

讚好:整潔度和職員與服務
不滿:住宿狀況
Our townhouse was clean and staff very friendly. Location is central so makes for easy access to lots of Darwin activities. Declined breakfast as did not have a huge selection, low or empty offerings and did feel was of a high standard of cleanliness. The property in general appears dated but might stay again as overall ok.
於 2023 年 7 月住了 4 晚
Claire | Hotel Duty Manager 於 2023年7月31日的回應
Hello Mary, Thank you for your review of the Travelodge Resort Darwin. We are very lucky to be so close to everything in the city and the surrounding areas which is great for those who are travelling or wanting a weekend getaway. During our busy times during breakfast, some of the selections may be more popular than others, however our chefs are very prompt at restocking these items. We are in the process of a number of beautification projects that we hope to see completed during the next few months. We appreciate your review and hope to see you again next time you're in Darwin. Kind regards,

8/10 不錯

Karen

讚好:整潔度和職員與服務
不滿:住宿狀況
於 2023 年 6 月住了 12 晚
Daniel - Assistant Hotel Manager 於 2023年7月24日的回應
Hi Karen, Thansk for the review. We hope to welcome you back again in the future.

10/10 優異

Jodi

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Just a quick over night stay but this has been our go to over 30 years. Noted the property has been renovated to a nice contemporary feel.
於 2023 年 7 月住了 1 晚
Claire | Hotel Duty Manager 於 2023年7月23日的回應
Good afternoon Jodi, thank you for your continual stay with us at the Travelodge Resort Darwin! We have had a facelift during Covid with the rooms being updated as you have mentioned. We appreciate the return visit, and look forward to seeing you again in the future.

10/10 優異

Grace

讚好:整潔度、職員與服務和住宿狀況
Very clean, very comfortable and felt extremely safe! Everything’s very fancy as well. Will definitely be coming back!!
於 2023 年 7 月住了 2 晚
Claire | Hotel Duty Manager 於 2023年7月23日的回應
Good evening Grace, thank you for taking the time to leave such a lovely review. I'm glad to hear you had such a great stay, and we'd love to welcome you back next time you're in the Top End!

4/10 欠佳

Adam

讚好:整潔度
不滿:職員與服務
於 2023 年 6 月住了 2 晚
Claire | Hotel Duty Manager 於 2023年6月26日的回應
Good evening Adam, I'm sorry to hear that you didn't have the best experience at the hotel. We'd love to hear from you in more detail on what has happened so we can look into this further for you. We appreciate you taking the time to let us know, and hope the rest of your stay in Darwin was enjoyable. Kind regards,

2/10 很差

Jodi

商務旅客
不滿:職員與服務和住宿狀況
No hot water, maintenance didn't fix when reported. No credit or reimbursement offered just a "Oh im sorry for the inconvenience" Cold showers for three days...This was in No 17 Apartment that was expensive in peak season. Will never recommend Traveldoge to any friends and certainly wont ever stay at a Travelodge.
於 2023 年 6 月住了 2 晚
Claire | Hotel Duty Manager 於 2023年6月23日的回應
Good morning Jodi, thank you for taking the time to provide feedback about your experience. We are aware that this issue was reported to us on the second day of your stay. Our maintenance team did attend the room during the afternoon and was able to provide hot water to the townhouse, and to our understanding you were present at the time to confirm this. We were also aware that this may not have been a permanent fix as we were waiting for a part to be delivered which was also explained during that time. Our maintenance team did re-attend the following room at 9am to confirm, however missed your departure by only a few minutes. We will raise an investigation at this process internally to improve on this in the future. I do hope the remainder of your time in Darwin was enjoyable.Kind regards,

10/10 優異

Donna

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Woolworths across the road for shopping
於 2023 年 5 月住了 4 晚
Daniel - Assistant Hotel Manager 於 2023年6月14日的回應
Hi Donna, Thanks for your review. It is very conventient having Woolworths across the road for guests. Thanks for staying at the Travelodge & we hope to welcome you back again.

6/10 一般

Belinda

讚好:職員與服務
Receptionist had a foreigner aNd very difficult to understand. As a single female travelling on my own, I did not feel safe and secure given the layout of the premises and where my room was located. I did like the fact that the room was very clean.
於 2023 年 5 月住了 1 晚
Daniel - Assistant Hotel Manager 於 2023年6月5日的回應
Hi Belinda, Thanks for your review. We do have a diverse and multicultural team. I'm sorry to see that you found it difficult to understand this team member. We do have a secure property and staff regularly do patrols so we can give piece of mind to our guests. It's a good to see that your room was a positive for your stay. Thank you for staying at the Travelodge.

10/10 優異

Gina

讚好:整潔度、職員與服務和住宿狀況
Had an enjoyable stay. Staff were lovely. Property was clean and tidy. Would definitely stay here again.
於 2023 年 5 月住了 2 晚
Daniel - Assistant Hotel Manager 於 2023年5月22日的回應
Hi Gina, Thanks for the review. It's wonderful to see you enjoyed your stay and the staff looked after you. We hope to welcome you back again.

10/10 優異

Derise

於 2023 年 5 月住了 1 晚
Daniel - Assistant Hotel Manager 於 2023年5月22日的回應
Hi Denise, Thanks for the review. Great to see you enjoyed your stay with us.

10/10 優異

Carly

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Den - the Malaysian receptionist found out it was my birthday. He organised a wine and some fruit platter to our room! He was so sweet and kind. Housekeeping team were also amazing! Kudos!
於 2023 年 5 月住了 3 晚
Daniel - Assistant Hotel Manager 於 2023年5月15日的回應
Hi Carly, Thanks for review. Den is a great member of our team and always doing what he can do make the guests stay memorable. Thank you for staying with us and Happy Birthday from the Team!

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Recommend
Staff were helpful and friendly. Lovely pools. Great location.
於 2023 年 4 月住了 1 晚
Daniel - Assistant Hotel Manager 於 2023年4月28日的回應
Dear Anonymous, Thanks for the review. great to see you had a lovely stay with us.

8/10 不錯

Eva

於 2023 年 4 月住了 5 晚
Daniel - Assistant Hotel Manager 於 2023年5月15日的回應
Hi Eva, Thanks for the review and for staying at the Travelodge

8/10 不錯

Eva

家人同遊
讚好:職員與服務
A clean and comfortable stay. Close to transport and shops.
於 2023 年 4 月住了 2 晚
Daniel - Assistant Hotel Manager 於 2023年4月28日的回應
Hi Eva, Thanks for the review. wonderful to see you had a comfortable stay. Our central location is perfect for all city attractions and transport for other areas.

4/10 欠佳

Afifa

商務旅客
不滿:住宿狀況
The property grounds are really rundown.
Daniel - Assistant Hotel Manager 於 2023年4月28日的回應
Hi Afifa, thanks for the review. The property is an older building. We are always making sure we are doing renovations and maintaining the gardens to help with the image. Thanks for staying at the Travelodge.

4/10 欠佳

wayne

讚好:整潔度和設施服務
Signage to property is very poor Restaurant is poor Additional cost to park the car on the property but only revealed when booking in at reception
於 2023 年 4 月住了 1 晚
Daniel - Assistant Hotel Manager 於 2023年4月28日的回應
Hi Wayne, Thanks for the review. We do have signage all around the property. I will look to see how we can make this better. Please reach out if you would like to discuss the restaurant. With more information I can make improvements. We do our best to make sure all online sites have the most up to date information and do display parking as an additional cost as in many cities. Thanks for staying at the Travelodge

8/10 不錯

Penny

家人同遊
讚好:職員與服務、設施服務和住宿狀況
Pool area was great, room was ok.
於 2023 年 3 月住了 5 晚
Daniel - Assistant Hotel Manager 於 2023年4月28日的回應
Hi Penny, Great to see you enjoyed the pool. Thanks for staying at the Travelodge.

10/10 優異

Hillary

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Super convenient. Stayed here a couple of times. Love the location and functionality of the place. Not fancy but very comfortable and priced right
於 2023 年 3 月住了 2 晚
Daniel - Assistant Hotel Manager 於 2023年4月3日的回應
Hi Hillary, Thanks for the review. It's great to see you have stayed with us a couple of times. We hope to welcome back again next time you're in Darwin.

10/10 優異

Sharyn

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Visiting Family in Darwin
This is our 3rd time staying at the Travel Lodge.. we always take a town house which provides a lot of room to entertain our grandson .. the unit is clean , serviced daily, very comfortable bed and pillows, air conditioning is very effective.. All Staff are friendly, helpful and cheerful .. and the pools are a big hit with our grandson ..we will definitely look to stay again when we are visiting family
於 2023 年 3 月住了 6 晚
Daniel - Assistant Hotel Manager 於 2023年4月3日的回應
Hi Sharyn, Thanks for the review. It's great to see you have stayed with us 3 times now. We hope your visit with the family was pleasant. we look forward to welcoming you back next time you are in Darwin

6/10 一般

Alice

讚好:整潔度
不滿:職員與服務
於 2023 年 3 月住了 1 晚
Daniel - Assistant Hotel Manager 於 2023年4月28日的回應
Hi Alice, Thanks for your review!

10/10 優異

William

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great pool. Great staff.
於 2023 年 3 月住了 3 晚
Daniel - Assistant Hotel Manager 於 2023年3月21日的回應
Hi William, Thanks for the review. Glad the staff were welcoming and you enjoyed the pool. We hope to welcome you back in the future.

10/10 優異

Eileen

讚好:整潔度、職員與服務和住宿狀況
Comfortable bed, helpful staff
於 2023 年 3 月住了 2 晚
Daniel - Assistant Hotel Manager 於 2023年3月21日的回應
Hi Eileen, Thanks for the review. glad you found the room comfortable. We hope to welcome you back in the future.

8/10 不錯

Karen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great friendly staff, we never had to wait for anything , great pools and location
Daniel - Assistant Hotel Manager 於 2023年1月13日的回應
Hi Karen, Thanks for the review. Great to see you had a lovely stay at Travelodge. We hope to welcome you back in the future.

8/10 不錯

Sean

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lagoon pool was nice. Getting a little dated but still good.
Daniel - Assistant Hotel Manager 於 2023年1月10日的回應
Hi Sean, Thanks for the review. Great to see you enjoyed the pool in this warm weather.

6/10 一般

Kelly-lee

伴侶同遊
讚好:整潔度
Was ok.
Daniel - Assistant Hotel Manager 於 2023年1月13日的回應
Hi Kelly-lee, thanks for the review. Please let me know if there is anything we can do to make the guest experience better to improve future stays.

4/10 欠佳

Bethany

伴侶同遊
讚好:設施服務
不滿:整潔度和住宿狀況
I was really disappointed with my recent stay at Travelodge Darwin. This has been our regular place to stay when we come to Darwin every few months. The room we stayed in was not in good shape at all. Rubbish was left in the bin on arrival, the toilet roll holder was broken and hanging off the wall, the towel rail was broken and coming away from the wall, the soap dispenser in the shower was broken, there was mould on the front door, toys and rubbish were found behind the curtains and upon arrive he were informed that there was now a $10 a day cost for parking now, which was not advised or was it apart of my booking information. I was really disappointed with how quickly the new renovated rooms have been broken and not looked after. Outside the ground around the hotel and car park are run down and have long grass and weeds growing in them.
Daniel - Assistant Hotel Manager 於 2022年12月29日的回應
Hi Bethany, Thanks for the review. I'm sorry to see you didn't enjoy your recent stay. I've passed this information on to our housekeeping team to provide feedback and make sure this doesn't happen again. Parking does have a daily cost. This is advertised on our website and other agent sites. Thanks for staying with us.

10/10 優異

Sharyn

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Christmas in Darwin
The second time we stayed at Travel Lodge Darwin in a town house .. very roomy and comfortable.. great pools for the kids.. easy access to shops and walking around the city.. all staff friendly and helpful
於 2022 年 12 月住了 7 晚
Daniel - Assistant Hotel Manager 於 2022年12月29日的回應
Hi Sharyn, thanks for the review. Great to see you enjoyed the Town House. We hope to welcome you back again.

2/10 很差

John

於 2022 年 12 月住了 2 晚
Daniel - Assistant Hotel Manager 於 2023年1月10日的回應
Hi John, Thanks for the review. Please let us know if there is anything we can do to make the guest experience better. We do want our guest to feel comfortable.