When I arrived at the hotel after my flight, it was 2am already. I was informed that they no longer had a room for me due to "maintenance issues", and if I wanted to find another place to stay I could check Google as to what was around and available. It took me 3 hours to find a hotel that had an available room that was an hour away, which I finally got at 5am. Since this was not my issue, Red Rod needed to have informed me of this issue earlier and tried to help me find a new place to stay. I almost had to sleep in my rental car. Not professional at all for leaving me stranded.
Jennifer
於 2024 年 4 月住了 2 晚
6/10 一般
Timothy
2024年4月19日
不滿:住宿狀況
Timothy
於 2024 年 4 月住了 1 晚
6/10 一般
Alicia
2024年4月11日
讚好:職員與服務
不滿:住宿狀況
They switched the room I ordered and the shower didn’t come out correctly
Alicia
於 2024 年 4 月住了 1 晚
2/10 很差
Michael Allen
2024年4月8日
不滿:整潔度和住宿狀況
After arriving at approximately 1AM after a 7 hour drive from Chicago the room (141) we were originally given smelled strongly of cigarette smoke and the toilet had been used and not flushed. The sheets were actually dirty as well. The front desk tried to give us another room (149) however upon inspection we just were not comfortable staying there so we returned our key and left. We did not give them our credit card as we had reserved through Expedia and so they said they could not issue a refund and that we would have to go through Expedia for that. The staff tried to be helpful but they were having lots of problems with other rooms as well.
Michael Allen
於 2024 年 4 月住了 1 晚
2/10 很差
Jamie
2024年4月7日
不滿:整潔度、職員與服務和住宿狀況
Nasty
Jamie
於 2024 年 4 月住了 1 晚
8/10 不錯
Kelly
2024年3月26日
讚好:整潔度、職員與服務和住宿狀況
Nice for the price
Kelly
於 2024 年 3 月住了 2 晚
4/10 欠佳
Melissa
伴侶同遊, 多人同遊
2024年3月17日
不滿:住宿狀況
They didn’t have any clean towels, the tv barely stayed on the wall, the air didn’t work and it says there is a mini fridge and it didn’t have one. The front desk people were very rude. I would give it a 2 out of 10. I don’t recommend this hotel at all. The outside grounds were also very dirty. We found evidence of someone smoking crack in our bathroom so that means it wasn’t cleaned properly!!!!
Melissa
於 2024 年 3 月住了 2 晚
2/10 很差
Hannah
2024年3月9日
Hannah
於 2024 年 3 月住了 1 晚
2/10 很差
chaunsay
家人同遊
2024年3月7日
不滿:職員與服務、設施服務和住宿狀況
Horrible experience, kids running and knocking on door , dog being , trash in lot, sheets broke me out bad , really tiny pillows