Way outdated and pictures don’t match in a sense the reality.
Actually a lovely place with loads of potential but without care and maintenance not the best to stay with…given reviews this goes a while now and still is.
Philipp
於 2024 年 1 月住了 1 晚
2/10 很差
Tania
家人同遊
2023年12月27日
Worst experience ever - don’t be fooled by photos
The photos on their website and hotels.com belie the delapidated state. The pool is green, the grounds dirty and unkept. The rooms had an open geyser in the entrance hall- exposed copper pipes and all. We asked for a refund and drove straight home the same day. This property is completely misreprented.
Tania
於 2023 年 12 月住了 2 晚
10/10 優異
James
多人同遊
2023年11月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful Stay
Our stay was under unusual conditions. There had been a major rain storm in the past few days with some severe flooding. Despite this our stay was excellent. We spent a fair amount of time at the bar and the food and the service was exceptional. Loved the room as well.
James
於 2023 年 9 月住了 1 晚
6/10 一般
Albertus P van Zyl
家人同遊
2023年7月8日
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
Albertus P van Zyl
於 2023 年 7 月住了 1 晚
10/10 優異
Margret
多人同遊
2023年3月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice thank you
Margret
於 2023 年 3 月住了 1 晚
6/10 一般
xavier
伴侶同遊
2023年3月11日
讚好:職員與服務和住宿狀況
It was raining a lot in the room
And there’s no door for the toilet
xavier
於 2023 年 3 月住了 1 晚
6/10 一般
Shaun
家人同遊
2023年1月16日
不滿:住宿狀況和客房舒適度
No water!
The property has great potential however some things can't be ignored. On arrival into our room, there was a strong urine smell in the bathroom. The toilet had not been cleaned. We overlooked this. Of course load-shedding is a huge issue in South Africa and makes your stays harder. The swimming pool was green and had algae. Not safe for an infant to be in that water. With 35deg celcius it hard to keep cool. We also had no running water our entire stay. 24hrs without water is awful. The hotel and staff were no where to be found after 6:30pm. When we checked out again not a soul around. We had to depart early as we had a game drive booked. We later returned to the property to pay our food and beverage bill as it was not possible to settle our bill before departure or after 6:30pm the day before. Travelling with an infant is hard enough but under these conditions it was unbearable. Hotels.com should remove this property.
Shaun
於 2023 年 1 月住了 1 晚
4/10 欠佳
Noël
2023年1月15日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Als het niet anders kan niet langer dan 1 nacht
Kreeg kamer nr 7 waarvan de airco het niet deed, geen terras stoelen, deur die amper sloot. Het geheel heeft achterstallig onderhoud. Na herhaaldelijk klagen kregen we kamer 8 en die was iets beter. De tenten op het terrein lijken me wel het reserveren waard.
Noël
於 2023 年 1 月住了 1 晚
8/10 不錯
William
2022年6月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
William
於 2022 年 6 月住了 1 晚
6/10 一般
真實旅客
2022年2月14日
不滿:整潔度、住宿狀況和客房舒適度
Not quite what we saw advertised online
The photos online looked amazing; it seemed to be the perfect stop-over after 8 hours of driving for a good night's rest. The receptionist was a little surly on check-in, and seemed rushed through the introduction, but all admin was taken care of. We had a lovely dinner and drinks at the bistro and bar where the staff were very accommodating and friendly. Our room had not been swept, there were still ashes in the fireplace, and general maintenance seemed lacking. After dinner we turned in to find that there was no hot water - not that there was water that didn't get hot - there was NO water (hot) from any of the taps; so cold shower it was. We were too tired and it was too late to try and find someone to have this see to. I had hoped that this place would be one we could return to for a longer stay. It has great bones and potential to be great, but it needs attention to maintenance and cleanliness urgently.